Professional Documents
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SUDHEESH S. PGP25157
This study broadens the understanding of brand management in sport by extending the Team Association
Model into the context of Indian Premier League. Team Association Model is a scale that identifies the
dimensions of brand associations. This is particularly relevant in the modern era in which sports managers -
especially the marketing wings of IPL teams - are beginning to view teams, leagues and properties as “brands”
to be managed.
2. Research problem
To assess the brand association characteristics in the Indian context for professional team sport such as Indian
Premier League
3. Objectives
This study intends to demonstrate the dimensions of brand association (i.e., fans’ perceptions of a club’s
attributes, attitudes and benefits) and their relative relevance, in the context of Indian Premier League. The
secondary objective is to perform a comparative analysis to find out whether there is a significant difference in
the relevance of these dimensions, between the Indian Context and Western Context. The third objective is to
assess the impact of the various dimensions of brand association in determining the patronizing behavior.
Unlike a mainstream product such as an FMCG product, the performance of a sports product varies
significantly from one day to next and is very difficult to control. Hence it is very unpredictable. Moreover, the
consumption of sports product is experiential and very often emotional as well. It is to be noted that the
benefits associated with consuming sports product is pretty much intangible in nature.
Keller(1993) classifies brand associations into three major categories based on their level of abstraction :
attributes, benefits and attitudes. Attributes are typically features of a particular brand (Keller, 1998). For
example, an IPL fan of Bangalore Royal Challengers team may decide to purchase a season ticket because the
team signed a popular free agent. In this case, the player would represent an attribute of the product.
Benefits, the second form of brand associations, represent the meaning and value consumers attach to the
product. An IPL fan of Rajasthan Royals might purchase a RR Jersey possessing team logo as a means of
signifying his identification with the team. The ability of the team to provide a basis of identification
represents a benefit offered by a particular team. Attitudes, the third form of brand associations, are defined
in terms of the overall evaluation of the brand and often depend upon on the strength and favorability of the
attributes and benefits provided by the brand. An IPL fan of Kolkata Knight Riders who memorizes statistics of
his favorite team’s star players on a daily basis would represent someone with a strong and favorable attitude
towards Kolkata Knight Riders.
Nostalgia
Identification
Benefits
Pride in place
Escape
Peer Group
Importance
Attitude
Knowledge
Product Delivery
Attribute
Stadium
Logo Design
Tradition
Success
6.5. Identification
Identification with a particular IPL team fulfils an IPL fan’s need to affiliate with something successful or
desirable. It stands for the notion of basking in reflected glory because individuals often publicize their
association with successful sports teams.
6.10. Affect
This dimension represents the affective reactions which reflect an individual’s feeling about his/her team. This
is utilized to operationalise the valence of the attitude.
6.13. Stadium
The facility in which teams play can create positive brand associations, especially to those IPL fans who attend
the game. The aesthetic qualities of the stadium along with quality of service offerings such as layouts,
concession stands, rest rooms etc also can foster positive brand associations.
6.14. Tradition
Tradition can be described as a holistic measure of game performance and style of play based on past history.
It is a generic descriptor of ‘team history’. Tradition is a strong force which binds the fans together and can
play a major role in creating brand associations whose roots are strong.
6.15. Nostalgia
Nostalgia refers to “a longing for the past, a yearning for the yesterday, or a fondness for possessions and
activities associated with the days of yore” (Holbrook, 1993). The IPL teams might be able to provide its fans
with nostalgia in the long term, if not now. The ability to create nostalgia might contribute to positive brand
associations.
6.16. Knowledge
Attitude knowledge referred to the amount of attitude-relevant knowledge that accompanied an individual’s
attitude related to his/her IPL team. It can be measured by asking the IPL fans to list whatever they know and
can remember about his/her IPL team and by taking self reports on how knowledgeable they feel about
his/her IPL team.
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta t Sig.
10 (Constant) .404 .093 4.331 .000
SP .432 .026 .655 16.377 .000
AFF .175 .026 .216 6.780 .000
ID .117 .027 .143 4.337 .000
NOS .089 .028 .095 3.187 .002
SUC .070 .027 .105 2.570 .011
ESC -.114 .025 -.147 -4.549 .000
PIP .151 .034 .173 4.470 .000
MGT -.131 .030 -.135 -4.371 .000
KNW .060 .027 .060 2.192 .030
LOG .058 .028 .069 2.098 .037
a. Dependent Variable: PatronBeh
Pride in place(.82) strongly predicts Benefits derived from IPL, closely followed by Escape(.66) which is
followed by Nostalgia(.63). Peer group acceptance has weak correlation with benefits.
For Attitute Dimension, Importance of the team for the person(.68) is found to strongly predict Attitude
dimension, followed by Affect construct(.55)
For Attribute Dimension, Stadium (.71) and Product delivery (.69) is found to strongly predict this dimension,
Closely followed by Team logo(uniform etc), management(.54) Star player(.52) and Success(.53). Tradition(.24)
and Head coach(.32) was found to have weak predictive power on Attribute dimension. Since IPL is still in its
nascent stage, Tradition component will take some more time to establish in the mind of fans. Hence over
time, we expect that this component could have more impact on Attribute dimension.
The χ2 test yields a value of 732.02 which, evaluated with 101 degrees of freedom, χ2 divided by degrees of
freedom is 7.2:1 which is higher than 2:1 recommendation for good fit. Hence data does not support
hypothesized measurement model. RMSEA(.19) suggest that the model is questionable as it exceeds .05.
To find the impact of observed constructs on patronizing behavior, we regressed the 16 observed constructs
on Patronizing. The model showed a very good fit with Adjusted R2=.89. Results are as given below.
Star player(.655) has the maximum impact on Patronizing behavior, Followed by affect(.216) followed by
pride in place. Management was found to have a inverse relation with patronizing behavior, suggesting a
marked difference from western EPL audience. Escape was also found to have an inverse relation with
patronizing behavior suggesting that Indian IPL audience are involved in IPL and is not seeing it as an escape
route from his/her mundane life.
Identification (.143), Success (.105) and Nostalgia (.095) was also found to have a positive impact on
patronizing behavior
Western Indian
(Regression wt) (Regression wt)
Identification .84 .32
Nostalgia .68 .63
Benefit Pride in Place .64 .82
Escape .54 .66
Peer group acceptance .23 .13
Comparing the team association models in Indian and western context. We can see that Identification is the
most important predictor of Benefit dimension in western context, However in Indian context it is significantly
lower in prediction power. Pride in place is having a higher predictive power on Benefits in Indian context
compared to western context this could be attributed to the strong affinity to their home team fuelled by
different languages. Peer group acceptance ranks lower in both contexts. Nostalgia is also having almost
similar predictive power on benefits.
On attitude dimension, Importance of the team to self and knowledge about team are having the maximum
impact on attitude in western context, however in India context it’s slightly lower, this could be attributed to
the fact that IPL is a recent phenomena, hence over time these constructs could have more impact on this
latent construct.
On attribute dimension, product delivery has maximum impact on this latent construct, However in India it is
slightly lower. Logo (Colors and uniform) is found to have same impact in both contexts. Head coach is having
lower impact in Indian context; this is expected as coaches in cricket are not perceived to be that important by
fans. Also tradition is having higher impact compared to Indian context, this also could be because IPL is a
recent phenomena and it might change in the future. Interestingly stadium is having the maximum impact on
attribute in Indian context.
From our analysis of team patronizing behavior we have found that star player has the maximum impact
on this behavior, hence the high price of star players are quiet justifiable. It suggests that teams should
bid aggressively for star players in the next round of bidding.
This is followed by pride in place, implication of this is that Indian IPL teams should focus on involving
home state fans, as they take high pride in the team and it’s closely related to their pride in place.
Especially in Indian context this could be more relevant as the sense of home state is fuelled by mother
tongue. It’s worth noting that some IPL teams have already utilized this, for eg: Chennai super kings
advertisements and product delivery have a high local flavor and the recent research reports suggests
that this team has the maximum brand value with a brand value of $48 million.
Identification with the team is also having good predictive power, this also shows that the teams should
add local flavor to the brand communication, which would improve identification of brand.
Success of the team is ranked slightly lower in predicting patronizing behavior, looking at current Indian
context, this could be justified as Knight riders is still having a high brand value of 38 Million in spite of
poor performance in all 3 IPL seasons. However, long term sustenance of the team could be affected by
consistent poor performance.
11. References
1. James M. Gladden and Daniel C. Funk (2002). Developing an understanding of brand associations in
team sport: Empirical evidence from consumers of professional sport. Journal of Sports Management.
2. Anthony K. Kerr and James M. Gladden (2008). Extending the understanding of professional team
brand equity to the global market place. Int. J. Sport Management and Marketing, Vol. 3
3. Hans H. Bauer, Nicola E. Stokburger-Sauer, and Stefanie Exler (2008). Brand Image and Fan Loyalty in
Professional Team Sport: A Refined Model and Empirical Assessment. Journal of Sport Management
4. Daniel C. Funk, Curtis P. Haugtvedt and Dennis R. Howard (2000). Contemporary Attitude Theory in
Sport: Theoretical Considerations and Implications. Sport Management Review
5. Structural Equation Modeling using AMOS: An Introduction (2002). utexas.edu
6. Jeromy Anglim (2007). Structural Equation Modelling. http://jeromyanglim.googlepages.com/
7. http://business.rediff.com/slide-show/2010/mar/16/slide-show-1-ipl-brand-valued-at-usd-4-
billion.htm
8. http://www.intangiblebusiness.com/Reports/IPL-Brand-Value-Scoreboard-2010~3070.html
Kindly answer the questions given below. Please indicate your answers with a tick mark ()
Completely Completely
Agree Neutral Disagree
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Model Summary
Change Statistics
a. Predictors: (Constant), SP
h. Predictors: (Constant), SP, AFF, ID, NOS, SUC, ESC, PIP, MGT
i. Predictors: (Constant), SP, AFF, ID, NOS, SUC, ESC, PIP, MGT, KNW
j. Predictors: (Constant), SP, AFF, ID, NOS, SUC, ESC, PIP, MGT, KNW, LOG
Standardized
Unstandardized Coefficients Coefficients
Estimate
Estimate
Benefit 1.000
Attitude 1.000
Attribute 1.000
Estimate
PD .474
STD .497
SP .270
LOG .447
SUC .284
TRD .058
MGT .297
HC .100
IMP .468
KNW .110
AFF .305
ID .321
PGA .017
ESC .435
NOS .400
PIP .671
CMIN
RMR, GFI
Parsimony-Adjusted Measures
NCP
Model NCP LO 90 HI 90
FMIN
Model FMIN F0 LO 90 HI 90
RMSEA
AIC
ECVI
HOELTER
HOELTER HOELTER
Model
.05 .01
Default model 30 33
Independence model 19 20