MODULE

MANAGEMENT
TECHNICAL READING
LEVEL I

LIC. ELVIRA CANCINO ESCOBAR

UNIVERSIDAD COOPERATIVA DE COLOMBIA

SEDE VILLAVICENCIO
2010
The main role of a manager in any given organization is to get things done by the
employees in order to achieve the organizational goals. To achieve the goals, a
manger has to plan, organize, lead and control the available resources including
the human resources of the organization. When the manager is involved in
managing the resources, he needs to possess certain skills and qualities, so that
he is able to perform his job to the best of his ability. Below is the management skills list,
which includes some of the most important qualities that a manager should
possess in order to be successful.

Business Management Skills List

Interpersonal Skills
A manager should be a peoples' person. He should have the ability to deal and
work with people of different temperaments, backgrounds and educational
qualifications. He should be well aware what motivates each of his team
members in order to bring out the best in them. A manager should be good at
building relationships with all his subordinates and be fair in his dealings with
them, so that there are no ill feelings among the team members. A manager
should be good at relationship and team building.

Communication Skills
It is very important that a manager is good in communication. A manager who is a
good communicator is very aptly able to explain to his team members their
individual jobs, as well as the main goal that has to be achieved by the team
collectively. Along with being a communicator, a manager has to be a good
listener too. A manager should give value to the opinions of his sub-ordinates.
If a manager is able to develop both these skills, it will earn him loyalty of his
team members, as well as help in keeping their motivation levels high.

Decision-making Skills
List of management skills will be incomplete without decision-making and problem-solving skills. In
a single day, a manager has to take a number of decisions with regards to
people, procedures, certain situations, etc. A manager should thus have the
capability to arrive at the right decisions after weighing the pros and cons of all the
options. A manager should be a quick thinker, because there may be times
when decisions have to be made right away. In such situations, a manager should
know how to keep his calm, so that he is able to take the most appropriate
decision.

Leadership Skills
Whether its business or project management skills list, both are incomplete without the
mention of leadership skills, which are a must for all managers. A leader is a
person who motivates, guides and leads his team members, provides them with
the right resources so that goals can be achieved. A leader recognizes the
strengths and weaknesses of all his team members and allocates them tasks
accordingly. A good leader is the one who empowers his team members to act
independently if the situation demands. A manager should possess all these
leadership skills to be successful.

Technical Skills
Since, majority of the organizations today depend upon computers and softwares
to carry on their activities, it has become mandatory for managers to have
adequate knowledge of computers and other technical skills along with the basic
management skills. Also, a manager should be well versed in the usage of tools,
equipments, etc. needed in his work. For example, a manager should have full
knowledge of some of the controlling tools used today , such as charting
techniques, budgeting, standard operating procedures, scheduling, etc. as only
then he will be able to keep a check on and monitor the organizational resources.

If you are looking for a complete management skills list for resume writing, there
are three more skills worth mentioning i.e. conceptual skills, ability to foresee
change as well as multi tasking skills. A manager who possesses all these
effective manager skills is much more likely to generate profits for the business, which is the
ultimate goal of all businesses.

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READING COMPREHENSION

1. Write the Preposition according to the case.

A. It has become mandatory _____ managers

B. A manager is good _____ communication

C. A manager should be well versed ___the usage ___ tools.

D. Both are incomplete _______ the mention ___ leadership skills

E. The main role ___ a manager __ any given organization is to get things
done __the employees __ order to achieve the organizational goals.

2. Create WH questions with the following Sentences. ( To Be)

A. he is able to perform his job to the best of his ability

__________________________________________________________

B. A leader is a person who motivates, guides and leads his team members.

_________________________________________________________

C. It is very important that a manager is good in communication.

_________________________________________________________

D. A leader recognizes the strengths and weaknesses of all his team members.

____________________________________________________________

E. charting techniques, budgeting, standard operating procedures, scheduling

are used today.

____________________________________________________________
3. Tell and Write 4 Statements in the Negative form. ( To Be)

A. __________________________________________________________

B. __________________________________________________________

C. __________________________________________________________

D. __________________________________________________________

E. __________________________________________________________
3. Write True ( T ) or False ( F )

A: A manager shouldn´t have full knowledge of some of the controlling tools

used today. ( )

B: there are no ill feelings among the team members. ( )

C. A manager who possesses one of these effective manager skills ( )

D. Sometimes, He will be able to keep a check on and monitor the

organizational resources. ( )
E. The Goals can´t be achieved ( )

4. Write Sentences with the Following Technical Words.

A. Human Resources: __________________________________________

B. Budgeting:_________________________________________________

C. Strengths: _________________________________________________
D. Management: ______________________________________________

E. Profits: ____________________________________________________
My
5. Writing - Discuss the topic Company
Suggested Answer

Who is the Best Manager? In Your opinion,What makes a

Manager Succesful?

*
What is your Profile as a Future
Manager? *