16th annual

13-17 December 2010 • JW Marriott Hotel, Dubai, UAE

Implementing Strategies To Boost Performance Whilst Cutting Costs

Expert Trainer and
International Keynote:
Professor Kercheng Shen,
School of Mechanical and
Chemical Engineering,
THE UNIVERSITY OF WESTERN
AUSTRALIA - AUSTRALIA
“To achieve productive and safe operation,
it is essential to master the basic tools for
both risk identification, assessment and to
be able to apply models to make optimal
decisions for maintenance professionals”
Hottest Topics Being Covered At the 16th Annual Middle East
Other Experts You Will Learn Maintenance Management Conference include:
From Include: • Maintenance and operation • Major planning and projects
leadership skills • Self auditing tools
Erwin Nugroho, • Pipeline’s integrity management • Management buy-in
M & R System Engineer,
• Management of safety • Contract management
RASGAS COMPANY LTD
QATAR • Predictive maintenance • Project pricing

Abdelaziz M Salah Eldin,

Operations & Integrity Advisor, MUST ATTEND workshop, training and full two day conference package INCLUSIVE
ABU DHABI MARINE of 5 Nights Stay At The Dusit Thani Hotel, UAE
OPERATING COMPANY – UAE See pricing page for details...

VALUE ADDED INTENSIVE WORKSHOP AND TWO DAY TRAINING

by expert facilitators
Syed Nadeem Ahmed,
Senior Power Plants Engineer, 08.30 – 14.30 12 December, 2010
JIAP – PAKISTAN PRE CONFERENCE WORKSHOP A: Effective Project Management For Maintenance

08.30 – 14.30 15 December, 2010

POST CONFERENCE TRAINING: Part A - Risk Assessment And Analysis Tools For
Dr Ali Al Obidy, Continuous Improvement In Maintenance
Partner,
AZDA TECHNOLOGIES – 08.30 – 14.30 16 December, 2010
SAUDI ARABIA POST CONFERENCE TRAINING: Part B – Models For Preventative Replacement Of
Equipment

Ben Stevens,
President,
OMDEC - UAE
Save Up To US $2,146 See pricing page for details…

www.iirme.com/maintenance
 Welcome to the 16th Annual Middle East WHO WILL YOU MEET?

Maintenance Management Conference In the past we have attracted lots of

interest and regular attendance from
After so many years, Maintenance Management has emerged to become the following industries:
event tackling all the practical, leadership and progressive challenges for
• Oil & Gas
Middle Eastern professionals looking to advance their skills and excel with
• Utilities/Power
superior strategies to overcome their biggest challenges. • Process
• Metal
Continuous improvement in the maintenance field saves millions of dollars • Cement
across all industries by preventing disruption to production, increasing • Aviation
the life cycle of equipment and eliminating the need for unscheduled or • Petrochemical
• Hospitals
emergency maintenance.
• Hotels
• Shopping Malls
This year’s event with its interactive and breakout sessions as well as in- • Real Estate
conference mini-workshops will provide you with some great opportunities • Manufacturing
to address step-by-step the challenges you face everyday! • Shipping
• Municipalities

Don’t miss your chance to make some great savings – up to US $2,146. TOP FIVE REASONS:
I look forward to seeing you at the conference. Why 16th Annual Middle East
Maintenance Management
Cheers, conference is THE must
attend event of 2010
Samm Medina
Conference Director 1. Networking with industry peers to
16th Annual Middle East Maintenance Management 2010 hear about how they have overcome
IIRME maintenance obstacles just like the
challenges you face
REGISTER for the full 5 days and your hotel stay for 5
2. Intensive workshops – the only
nights is INCLUDED in the one price!
event that gives you high quality
training AND conference – all in one
P.S. week!
Don’t miss Professor Kecheng, Expert Engineer and 3. Take part in interactive panel
Professional from Australia providing a two day, sessions and quiz the experts
intensive training course exclusive to Middle East 4. Hear world-class case studies
Maintenance Management 2010! allowing you to benchmark your
Get out your diaries and mark these MUST attend sessions – one week of best strategies and plans for future
case studies and intensive training will have you all set to kick off 2011 with improvement
great knowledge, a great network of industry peers and help you find the 5. Exclusive To Maintenance
opportunities in your role to develop your skill! Management and for the FIRST
TIME ever in Dubai Professor
Event 12-Dec-10 13-Dec-10 14-Dec-10 15-Dec-10 16-Dec-10 Kercheng Shen, Professor School
Workshop A X of Mechanical and Chemical
Main Conference X X Engineering, THE UNIVERSITY OF
Workshop B X WESTERN AUSTRALIA – AUSTRALIA
Workshop C X is providing intensive practical
learning across two days of training!
Accommodation at 11-12 12-13 13-14 14-15 15-16
Dusit Thani December December December December December

2 971-4-3352437 971-4-3352438 register@iirme.com www.iirme.com/maintenance

 Agenda Day One 13 December 2010
08 00 Registration, Morning Coffee &
Networking Opportunity
09 00 Chairman’s Opening Remarks
09 15 Skills And Attributes Of A Maintenance And
Operations Team Leader
PANEL DISCUSSION:
• Leveraging your experience to instill trust in your
team
• Assessing your team and horizontal stakeholder skills
to increase your ability for oversight and delegation
• Real time thinking – dissecting the ways that theory
doesn’t translate into practice and making critical
changes
10 00 Pipelines Integrity Management -
Who is Doing it Right?
• Road map to pipelines Integrity Management
KEYNOTE PRESENTATION:
excellence.
• Developing SMART Key Performance Indicators (KPI’s)
• Can intelligent pigging stand alone to assure pipelines
integrity
• How Organisation Awareness can boost the
implementation
• Data acquisition challenges in absence of suitable
database platforms
• Competency requirements to ensure successful
development of PIMS
Abdelaziz M Salah Eldin,
Operations & Integrity Advisor,
ABU DHABI MARINE OPERATING COMPANY – UAE
10 45 Morning Refreshments &
Networking Opportunity
11 15 Using SMS To Develope Maintenance And
Customer Service
KEYNOTE PRESENTATION:
• Saving money and manpower by using this service in
maintenance and customer services departments
• Customer reliability
• Using high technology
• Improving communication skills with the customers
Dr Majed H Khallaf,
Head of Planning Section,
SAUDI ELECTRIC COMPANY
SAUDI ARABIA
12 00 Integrating Health And Safety In Your
Maintenance Practices
KEYNOTE PRESENTATION:
• Critical health and safety considerations that are
forgotten until they become a common pitfall
• Danger points in your processes: reducing danger in
your high risk areas through identification and action
• Pro-active not re-active maintenance safe practices
Khaled Hallak,
Facilities & Maintenance Manager,
ALGHANIM FACILITIES
971-4-3352437 971-4-3352438
12 45 Lunch & Networking Opportunity
13 45 Management Of Safety -
Essential Guide To Your Highest Priorities
• OH&S: Refreshing legislation and insurance
PANEL DISCUSSION:
implication maps to distinguish your priorities
• Teaching and re-teaching the awareness and
diligence that will save a life or limb way before any
equipment could
• Identifying a crisis: equipping your team with the
tools for responding to an incident or safety hazard
• Tracking hazards and risks to ensure rectification and
notification of remaining threats
15 15 Afternoon Break & Networking Opportunity
15 45 Outsourcing / Contract Maintenance And CMMSS
Many government and private sectors tend to
delegate maintenance functions to maintenance
companies through relatively short-duration contracts.
Occasionally, these contracts don’t have enough
experience in implementing mature concepts in the
field of maintenance management (MM) leading to
KEYNOTE PRESENTATION & IN-CONFERENCE WORKSHOP:
inadequate achievement of MM benefits. Moreover,
these maintenance companies are mostly unskilled
in the field of MM. In this desperate situation, some
organisations are trying to apply CMMS programs
through contracts with IT companies believing that the
IT companies are equipped to handle full, successful
implementation of the CMMS.
This situation often leads to failure of the application of
such systems.
The best solution is to give sufficient attention to the
analysis of the organisationak needs to MM services,
and to base the selection of the CMMS on that
assessment.
• Who should put the selection criteria, requirements
definition, implementation plan, and technical
requirements?
• How can we ensure that the terms and conditions
of maintenance contracts will answer the increasing
demand of MM functions?
• This presentation attemps to address all these issues
in light of the speakers experience in this area:
• Identifying the main reasons for the CMMS
implementation failures
• Suggested approach to embed the MM requirements
in the maintenance contracts
• What is the correct role of MM experts and IT experts
in the CMMS implementation projects?
Dr Ali Al Obidy,
Partner,
AZDA TECHNOLOGIES – SAUDI ARABIA
17 15 Closing Remarks From The Conference Chair
17 30 Close Of Conference Day One
register@iirme.com www.iirme.com/maintenance 3
 Agenda Day Two 14 December 2010
08 30 Morning Coffee & Networking Opportunity 13 45 Logistical Planning For Major Maintenance
• Shutdowns and turn around in major maintenance

KEYNOTE:
09 00 Opening Remarks From The Conference Chair project: establishing enough lead time and resources
• Optimising value: calculating the least time with the
09 15 Establishing KPI’s Through Maintenance most benefit
Benchmarking • Risk identification and contingency planning for
KEYNOTE PRESENTATION & INTERACTIVE SESSION:

• Benchmarking as a powerful tool to maintain major maintenance

stimulus for continued improvement
• Aligning maintenance benchmarking with other 14 30 Self Auditing And Monitoring Tools For
business drivers Continuous Improvement of Maintenance
• Essential steps in the benchmarking process Departments

KEYNOTE SESSION:
• Developing suitable Key Performance Indicators to • Pinpointing your strengths and weaknesses to focus
improve business performance your tools on problem areas
• How to develop a high quality benchmarking, gap • Discovering the solutions that exist to monitor
analysis and a realistic way forward performance improvement
• Auditing projects to establish realistic benchmarks for
Key Audience Benefits future planning
• Have awareness and knowledge on key aspect of Professor Kercheng Shen,
maintenance benchmarking Professor School of Mechanical and Chemical
• Know suitable maintenance Key Performance Engineering,
Indicators/Dashboards for company The University of Western Australia - AUSTRALIA
• Understand how to carry out high level benchmarking
and gap analysis whilst maintaining high performance 15 15 Afternoon Break & Networking Opportunity
of production, reliability, safety and cost
Erwin Nugroho, 15 45 Pricing Projects And Contract Management
M & R System Engineer, Best Practice
KEYNOTE SESSION:

RASGAS COMPANY LTD • Managing ongoing projects through relationship

management
10 45 Morning Break & Networking Opportunity • Best practice case studies
• Attaining 20 cost reduction, by negotiating existing
11 15 Assessing Risk And Danger Of Hazards To Plan contracts
The Necessary Resources Ben Stevens,
• Resource distribution: rostering so that the team is President,
PANEL DISCUSSION:

ready for effective response at any time, day or night OMDEC – UAE
• 24 hour access: your plant or facilities with the right
equipment and procedures 16 30 Pre-Emptive Maintenance -
• Reinforcing the hazards that your team can or can not Gaining Management Buy-In
BREAKOUT SESSION:

tackle on their own: procedures, plans and perfect • Calculating ROI: Avoiding downtime, costly repairs
understanding and crisis arising from unexpected maintenance
Luft Dalal, needs
CPU CMG Supervisor, • Obtaining management buy in for training,
SAFER EXPLORATION & PRODUCTION OPERATIONS CO. equipment, stock and other maintenance needs
(SEPOC) – YEMEN • Scheduling and maintenance planning: attaching
forecasted ROI to gain approval for pre-emptive
12 00 Shifting From Re-Active To Proactive And maintenance
Predicative – Is It Realistic?
• What processes would need to be put in place to 17 15 Closing Remarks From The Chair
minimize reactive maintenance?
KEYNOTE SESSION:

• Forecasting the cost differences between re-active 17 30 Close Of Maintenance Management 2010
and pro-active
• What to fight for? What tools are available to help
you decide the most cost effective shifts to scheduled
maintenance
Subramanian Manimaran,
Maintenance Planning Engineer (C & I)
Power & Desalination Maintenance Planning Dept,
DUBAI ALUMINIUM COMPANY LIMITED – UAE

12 45 Lunch & Networking Opportunity

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Workshop Page Choose ONE
or BOTH
PRE- CONFERENCE WORKSHOP A:
Workshop A - Effective Project Management for Maintenance
08.30 – 14.30 • Sunday, 12 December, 2010
Rationale
The focus of this program is to apply project management based best practices to the maintenance environment. Attendees will be
exposed to best practice project management and have the opportunity to practice key techniques. The emphasis throughout will be
based on acquiring a capability that can be readily adapted to the practical work environment.
Learning Objectives
• The Human Dimension - Building and managing the project
team • The Basic Building Blocks
• Keeping Track – Project reporting • Managing Project Scope
• The Administration Process • On Time, On Cost, On Quality

Ben Stevens,
President,
OMDEC - UAE

Ben Stevens has delivered many successful physical asset management seminars and workshops around the world; he is a frequent
speaker at conferences; has chaired the International Maintenance conferences in Dubai on six occasions; and has been published in
several languages. He is well-known for his work in Japan and the Middle East as well as North America. Ben is President of OMDEC
Inc, a Canadian company dedicated to developing and selling products and services focused on equipment reliability and maintenance
improvement.

POST - CONFERENCE TRAINING

PART A - Risk Assessment And Analysis Tools For Continuous Improvement In Maintenance
08.30 – 14.30 • Wednesday, 15 December, 2010
Rationale
Identifying potential risks ahead of time is imperative to avoiding costly and unexpected hazards that cause disruption to production
and threaten the safety of staff.
Learning Objectives
• How to continually monitor operations and hazardous areas • Analysing failure data to model equipment reliability
to mitigate risk • Using this reliability model together with cost assumptions
• Mastering FMEA, Fault tree analysis or Event tree analysis or to make maintenance related decisions
other similar tools

PART B - Models For Preventive Replacement Of Equipment

08.30 – 14.30 • Wednesday, 15 December, 2010
Rationale
This workshop will build on the knowledge established in training part A, Risk Assessment And Analysis Tools For Continuous
Improvement In Maintenance. The models discussed in this workshop will be based on both cost data and failure data (Weibull
Analysis).
Learning Objectives
• Creating a safe and hazard free everyday working and • Delivering effective training and safe product handling
operating environment for your team information to your team and colleagues
• Strategic safety planning around major or high risk • Safety standards that you should be benchmarking against
maintenance projects

Professor Kercheng Shen,

School of Mechanical and Chemical Engineering,
THE UNIVERSITY OF WESTERN AUSTRALIA - AUSTRALIA

Kecheng Shen earned a BEng degree in mechanical engineering in the early 80s in China before starting his postgraduate studies in
Sweden. Researched focused on engineering design and reliability methods, in particular, improvement of system reliability through
component and system design. After his PhD, Kecheng joined Studsvik Nuclear, a Swedish company in nuclear energy R & D. He worked
as a consulting engineer and research scientist on contracted research project for the Swedish/international nuclear regulators and
power utilities. In 7 years Kecheng developed data handbooks, reliability models and performed industrial risk assessment. Kecheng
then spent 10 years with Bombardier, where he was appointed Project Reliability and Safety Engineer and Specialist, and managed the
fulfillment of reliability and safety requirements.

971-4-3352437 971-4-3352438 register@iirme.com www.iirme.com/maintenance 5

 16th annual IIR Middle East certified by

ISO 9001 : 2000

13-17 December 2010 • Dusit Thani Hotel, Dubai, UAE

FIVE WAYS TO REGISTER

971-4-3352437

971-4-3352438

register@iirme.com

IIR Holdings Ltd.

P.O Box 21743
Dubai, UAE

GCS/IIR Holdings Ltd.

P.O Box 13977
Muharraq
Kingdom of Bahrain

www.iirme.com/maintenance
A0000
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