Assignment Report

On
Microsoft Dynamics
Subject
Enterprise Resource Planning

Submitted to: Submitted By:

Prof. Rajeev Pandey Rajesh Kumar
MBA (EB) – 3rd sem
Roll No – 35

Session : 2010 -11

Department of Business Administration

University of Lucknow
 ACKNOWLEDGEMENT

With deep devotion I thank all mighty God for blessing me with desire,
intention, inclination, will, ability, guidance hope and achievements of
required goal.

I acknowledge my indebtness to “Dr. Amarnath Sir” who showed me the

right path, helped in increasing my horizon and clarifying my objective
Throughout the project he had always been there to help me in overcoming
the hurdles, thus helping me to meet my objective.

I would also like to thank my friends and all those individuals

who gave me the proper references and provided me with relevant
information on this topic, gave me important web links for assistance &
helped me a lot.

(Rajesh Kumar)
 History
Microsoft Dynamics is a line of ERP (enterprise resource
planning) and CRM (customer relationship management)
applications developed by the Microsoft Business Solutions
group within Microsoft. Microsoft Dynamics applications are
delivered through a network of reselling partners who provide
specialized services. There are 300,000 businesses that use
Microsoft Dynamics applications and 10,000 Microsoft
Dynamics reselling partners worldwide.

The Microsoft Business Solutions group was formed in part

from Microsoft’s acquisition of two software companies: Great
Plains Software, acquired in April 2001, and Navision,
acquired in July 2002.

Microsoft Dynamics CRM entered the CRM market in 2003.

The Microsoft Business Solutions group now includes the
Microsoft Dynamics ERP product group and Microsoft
Dynamics CRM product group.

Microsoft Dynamics industry solutions include Microsoft

Dynamics POS (Point of Sale), introduced in 2009, and
Microsoft Dynamics Retail Management System (RMS).

The Microsoft Business Solutions group is based in Bellevue,

Washington

Market Share & Presence

According to a 2010 survey by vendor-neutral ERP

consultants Panorama Consulting Group, the market share of
Tier II ERP vendors grew from 23% to 30% last year while ERP
leader SAP dropped from 35% to 31% and Oracle from 28% to
25%. Microsoft Dynamics held its own, growing slightly from
14% to 15% during the same period. Panorama's 2008 survey
was based on 1,300 respondents worldwide from 2005 to 2008
while the 2010 survey was tallied from 1,600 participants last
year.

The 2010 survey also ranked Microsoft Dynamics No. 2 behind

SAP on ERP vendor short lists by prospective buyers and
seventh of the top 10 in selection.

In its 2008 report, the Denver, Co.-based consulting firm

pointed out that the cost savings for Microsoft Dynamics is
great, with an SAP implementation averaging $16.8 million in
total costs compared to $12.6 million for Oracle, $2.6 million
for Microsoft Dynamics and $3.5 million for Tier II
applications. In that detailed study, Panorama concluded that
Dynamics was gaining in popularity because of its markedly
lower pricetag; Dynamics was favored by users, who like the
familiar Microsoft interface, but less popular with executives,
who cited a somewhat higher business risk.

Business Intelligence

One cause for higher risk worries in the earlier study was
Dynamics' lack of business intelligence tools, Kimberling said.
However, Microsoft may have alleviated that concern with
Dynamics' addition of FRx financial reporting tool, he said.
FRx is already slated to be replaced by Management Reporter
and augmented with self-service reporting in Office 2010. Also
contributing to a higher perceived risk factor with Dynamics is
the small- to mid-sized market it serves rather than the
software itself, he said. Smaller customers lack the
sophistication of larger enterprises and often try to cut corners
and/or implement the software without recognizing the need
for specialized help, he said.

Project Duration and Cost

Comparative marks for project implementation in the earlier

study also were a mixed bag for Microsoft Dynamics, which
averaged two weeks to two months less than Oracle and SAP,
respectively, but, on the downside, showed the largest
variability in project completion.

The major factors extending project duration for Dynamics

ERP installs are large numbers of modules and/or users and
complex business processes, Kimberling said. In the latter
case, companies often are too quick to customize the software
to existing business workflows rather than change their
processes to accommodate the software, he said. While
minimizing the ERP impact to the workforce, customizing
software with alterations to the source code delays the project
and complicates maintenance down the road, he said.

In its 2010 report released early this month, Panorama

concluded that more ERP implementations last year took
longer than expected (57%) and cost more than expected (59%)
but, on the plus side, they consumed 20% less as a percentage
of annual revenue (6.9% in 2009 vs. 9% in 2008). However,
the "savings" came with a price: 41% of responding companies
failed to achieve at least half of the benefits they anticipated
from their ERP installations. These results have not yet been
broken down by vendor.

Managing Organizational Change

In addition, the 2010 study concluded that most companies do

not effectively manage the organizational changes that ERP
sets in motion, with nearly half citing poor communication
between management and employees as a contributing factor.
Many companies also were adjusting to a new CEO during
their ERP implementations while significant numbers were
coping with layoffs or a merger or acquisition.

The problem is that there is a management/employee

"disconnect," Kimberling said. New ERP systems impose
change and stress on the workforce when employees are
already worried about their future, he said. But management
wants to push ahead with ERP systems now to retain "head
knowledge" and increase efficiency to do more with less, he
said. In this environment, some companies are cutting
organizational change activities related to their ERP installs,
which "doesn't bode well" for their projects, he said.

The Cloud

Panorama's latest survey found that SaaS (Software-as-a-

Service) and hosted ERP solutions are faster to implement and
cost less than on-premise applications. The downside: they are
far more likely to exceed budget estimates due to excessive
vendor hype, the report said. In addition, SaaS and hosted
solutions tend to be more appropriate for small- and mid-sized
companies and narrow functions such as CRM or purchasing,
the report said.

Microsoft Dynamics does not currently have a SaaS or hosted

ERP offering (although various partners and resellers do offer
hosted solutions), but Kimberling predicted that Microsoft will
develop one because so many mid-market companies perceive
that SaaS/hosted is a way to tiptoe into ERP without a big,
upfront cost, he said.

Products

Microsoft Dynamics is a line of enterprise resource planning

(ERP) and customer relationship management (CRM)
applications.

Microsoft Dynamics ERP is an enterprise resource planning

application primarily geared toward midsize organizations as
well as subsidiaries and divisions of larger organizations.
Microsoft Dynamics ERP includes four primary products:

• Microsoft Dynamics AX (formerly Axapta)

• Microsoft Dynamics GP (formerly Great Plains Software)

• Microsoft Dynamics NAV (formerly Navision)

• Microsoft Dynamics SL (formerly Solomon IV)

Also included are retail solutions:

• Microsoft Dynamics RMS

• Microsoft Dynamics POS 2009

Microsoft Dynamics CRM is a multi-lingual customer

relationship management application from Microsoft that
provides sales, service, and marketing capabilities, and
includes Microsoft Dynamics CRM Online, the online version
of Microsoft Dynamics CRM.

Management Reporter for Microsoft Dynamics ERP is a

financial reporting and analysis solution. Users can easily
create income statements, balance sheet statements, cash flow
statements and other financial reports without needing IT
assistance. Reports can be stored in a centralized Report
Library along with external supporting files. Security on
reports and files may be controlled using Windows
Authentication and SQL Server.

Industry solutions

Microsoft Dynamics offers ERP and CRM solutions for a range

of industries. Solution providers build on the standard
functionality in Microsoft Dynamics ERP and Microsoft
Dynamics CRM applications to deliver industry-specific
solutions through a network of channel partners. Industry
solutions for Microsoft Dynamics ERP address needs for the
following industries:

• Construction
• Distribution
• Education
• Financial services
• Government
• Healthcare
• Manufacturing
• Not for profit
• Professional services
• Retail
• Microsoft Dynamics AX
• Microsoft Dynamics AX 2009 is a comprehensive
business management solution for midsize and larger
organizations
• that works like and with familiar Microsoft software.
Microsoft Dynamics AX is built to make it easy to do
business
• across locations and countries by consolidating and
standardizing processes, helping to improve productivity,
providing
• visibility across your organization, and helping to simplify
compliance.
• Microsoft Dynamics GP
• Microsoft Dynamics GP is a comprehensive business
management solution for midsize organizations that is
designed
• to help you adapt to new opportunities and continued
growth by requiring little customization, training, and
• administration. Whether your goals are to improve
financial management or supply chain performance, or
gain greater
• control over your human resources and payroll
processes, Microsoft Dynamics GP is a proven, cost-
effective solution.
• Microsoft Dynamics NAV
• Microsoft Dynamics NAV is a complete ERP solution for
midsize organizations that is fast to implement, easy to
configure,
• and simple to use. Available in more than 42 country
versions, the solution delivers specific industry
functionality for highly
• specialized industries and organizations to help you meet
the local needs of your regions of operation.
• Microsoft Dynamics SL
• Microsoft Dynamics SL is a business management
solution that is specialized to help project-driven midsize
organizations
• obtain reports and business analysis, while helping to
increase efficiency, accuracy, and customer satisfaction.
With the
• ability to automate and streamline projects and complex
accounting jobs from a single interface, you can manage
 • people, projects, and profitability.

Capabilities in Microsoft Dynamics ERP solutions

Financial management

Gain greater visibility into finances and give people across

your organization the tools they need to improve financial
management, financial forecasting, and accounting
throughout your organization.

• Streamline financial processes and simplify analysis by

automatically presenting formerly disparate sources of
information in a single, RoleTailored view.

• Share reports in a business portal on the company

intranet, or publish data on your extranet with enhanced
security to promote privacy for auditors.

• Work with familiar software such as Microsoft Office

Excel directly in your Microsoft Dynamics ERP solution
and link to ERP data using Microsoft Office applications.

• Monitor business performance and spot trends with key

performance indicators (KPIs), export information into a
spreadsheet for further analysis, and access flexible
reporting capabilities to present business information in
the best format for your audience.

• Generate real-time reports, close books quickly, and

share data with multiple ways to report, analyze, and
share information.
 • Expand into other geographies, markets, and industries,
and support multiple currencies and languages.

Planning and Budgeting

Monitor, measure, and manage organizational performance

with planning and budgeting applications that work with your
enterprise resource planning (ERP) solution to measure
business results and provide flexible reporting capabilities.
Depending on your business needs, you can:

• Deliver basic planning and budgeting with simplified,

template-based planning and budgeting functionality
using Microsoft Forecaster for Microsoft Dynamics ERP.

• Take advantage of powerful analysis and reporting

capabilities—including creating and publishing financial
statements such as Profit and Loss (P&L) statements,
balance sheets, and cash flow reports—with Management
Reporter for Microsoft Dynamics ERP.

• Create boardroom-quality reports without IT help,

enhance security for report distribution, and help
support regulatory compliance with Management
Reporter for Microsoft Dynamics ERP.

• Build custom reports based on GL data, and slice data

into rows, columns, or hierarchies with Management
Reporter for Microsoft Dynamics ERP.

• Manage complex consolidations and multiple currencies

with Enterprise Reporting for Microsoft Dynamics ERP.
Project Management

With project management and accounting capabilities from

Microsoft Dynamics ERP, your people have the tools they need
to improve profitability and accomplish project goals on time
and on budget.

• Manage employees, contractors, partners, equipment,

and materials to align with project goals and client
expectations.

• Create effective billing structures, track expenses, and

reduce billing cycles to control project performance,
costs, and revenues.

• Accelerate project workflows with automation, and make

important business information available to all
stakeholders.

• Spend less time administering projects by linking

accounting jobs and work projects with your overall
business processes.

• Collaborate effectively—even from the field—with web-

based access to project status and other information.

• Combine Microsoft Dynamics ERP with Microsoft Project

Professional and Microsoft Project Server to provide a
robust solution for your project-driven organization that
reduces duplicate data entry, shortens billing cycles, and
analyzes project performance for better budgeting.
Supply Chain Management

Streamline supply chain operations to get the right goods to

the right place at the right time with custom solutions that
can be tailored to specific business and industry needs.

• Control and streamline inventory with real-time visibility

into data and automatic notifications that help you align
customer demand with inventory management,
purchasing, manufacturing, and distribution.

• Set realistic expectations with customers for delivery, and

access current product specifications and up-to-date
pricing to help customers make informed buying
decisions.

• Build profitable vendor and partner relationships by

providing self-service access to critical business
information using portal technology—including
agreements and commitments—and monitoring partner
performance.

• Combine your Microsoft Dynamics ERP solution with

radio frequency identification (RFID) technology to cost-
effectively engage with customers and suppliers.

• Lower the costs of supply chain integration by using

Microsoft BizTalk Server to smoothly orchestrate
business processes and exchange business documents
with partners and suppliers.
 • Automate sales and purchasing to help streamline your
operations and improve relationships with customers and
suppliers.

Business Intelligence

Foster better decision-making for people across your

organization—from warehouse personnel to financial
analysts—with self-service business intelligence (BI) that
makes it easy to access, share, and use RoleTailored
information without support from your IT department.

• Gain quick visibility and insight into job-specific

business intelligence data, such as worksheets,
notifications, KPIs, and reports through your Role Center
or a web-based dashboard.

• Effectively manage and access both structured data and

unstructured information such as email messages and
documents.

• Use sophisticated analytics based on dimension value

hierarchies that reflect your reporting and accounting
needs.

• Deliver critical data and relevant applications to

employees, customers, and partners via web-based
portals that make it easy to collaborate and share
information.

• Quickly create reports using predefined functions for

simple reporting, or online analytical processing (OLAP)
 cubes for deeper analysis with familiar tools such as
Microsoft Office Excel.

Generate reports within your Microsoft Dynamics ERP

solution with SQL Server Reporting Services, build and
analyze data warehouses, and organize and use data
more efficiently through integration with powerful
Microsoft SQL Server.

Performance Management

Keep a finger on the pulse of your organization with

performance management tools that can help you monitor and
measure business results, align performance to goals, and
improve your bottom line.

• Gain insight into your operations at-a-glance with

executive dashboards that deliver flexible key
performance indicators (KPIs) based on powerful
analytics that you define.

• Create accurate budgets and meaningful financial

predictions with effective planning, budgeting, and
reporting tools.

• Monitor finances beyond profit and loss by selecting the

financial or operational ratios that you need to watch,
such as cost of goods sold, labor hours per project, or
year-over-year sales.

• Keep on top of the environmental impact of your

business by monitoring energy consumption and
greenhouse gas emissions; and carefully monitor
 regulatory compliance with information and tools that
facilitate transparency and accountability.

• Manage organizational growth by tracking and comparing

the performance of people, teams, and departments over
time.

• Consolidate reporting for multisite and other complex

organizations for an enterprise-level perspective on your
business.

Human Resource Management

Meet your organization's human resources (HR) and payroll

needs and realize the potential of your most valuable assets—
your employees.

• Give employees self-service access to information about

performance, payroll, benefits, and career path from your
company’s web portal.

• Adjust HR processes to changing business needs, ensure

compliance with government requirements, and simplify
administrative tasks.

• Save time with payroll direct deposit, access employee

data at any time, and integrate with general ledger,
project management, and bank reconciliation
applications.

• Minimize the cost and complexity of administering

salaries, benefits, recruitment, and performance
management.
 • Gain visibility into your workforce and define
opportunities for growth.

Collaboration

Work together more effectively and enhance communication

with employees, partners, and customers.

• Provide employees with intranet sites to create and

approve purchase orders, track project progress and
costs, access and manage personal data, and streamline
time reporting, performance reviews, and interviewing
processes.

• Use team sites to help employees speed project progress,

review documents, and view custom information relevant
to their specific roles and tasks.

• Make business information and processes available to

suppliers so they can update inventory and shipping
information; review orders, invoices, and sales
projections; and easily share large files while reducing
email exchanges.

• Simplify communication with partners in different time

zones and geographic regions by communicating through
a business portal on your extranet.

• Give customers self-service access to product and sales

information, order status, or promotions and discounts,
and enable them to order products and request
appointments.
 • Share and view up-to-date customer information and
access real-time inventory data to improve customer
service.

IT Management

Leverage existing IT systems and deploy familiar Microsoft

technologies to support your organization and your people
even as business needs change. You can work with a network
of channel partners to implement a solution that meets your
industry-specific needs.

• Use service-oriented architecture (SOA) and web services

to extend and connect business solutions.

• Access your IT infrastructure from a central console

using Microsoft Windows Essential Business Server.

• Enable people to export data to Microsoft Office Excel

and share information using SQL Server Reporting
Services, SQL Server Analysis Services, and Excel
Services—reducing IT time spent on reporting tasks.

• Publish executive dashboards and scorecards with

Microsoft Office SharePoint Server.

• Support industry standards with Microsoft Visual C++,

C#, and the Microsoft .NET Framework.

• Use .NET programming and Windows SharePoint

Services web parts to extend Role Centers and share
information with employees, customers, and partners.
Platform Technology used (Integration with
other Microsoft technologies and Products)
Combining Microsoft Dynamics ERP solutions with
applications such as Microsoft Office 2010 and Microsoft
SharePoint Server 2010 enables you to deliver the best
productivity experience across the PC, phone, and browser—in
tools such as Microsoft Outlook and Microsoft Excel, where
people spend most of their time. Add Windows 7, with
advances in desktop management that redefine “ease-of-use,”
and your employees can work fast and smart by quickly
finding and using the business information they need.

Simplify desktop environments with Windows 7

With Windows 7, you can enjoy greater ease of use with an

enhanced task bar to pin any application, including a
Microsoft Dynamics ERP solution, for easy access. Faster
startup, shutdown, and general responsiveness—and
improved control of your desktop environment—mean you can
get to the windows and data you need quickly. Windows

Get up to speed quickly with a consistent user interface

First introduced in the 2007 Microsoft Office system, the

Microsoft Office FluentTM user interface simplified the way
people used their applications, replacing layered menus,
toolbars, and task panes with a more intuitive design. The
Fluent user interface is now consistent across Office 2010 and
SharePoint Server 2010 and aligned with the user interface
design being adopted by Microsoft Dynamics ERP solutions.

Drive productivity with Microsoft Outlook 2010

Access Outlook e-mail messages, to-do lists, and

appointments directly from a Microsoft Dynamics ERP Role
Center and see the status of e-mail recipients. Outlook 2010
improves e-mail management with Mail Tips that provide
alerts about the status of the receiver in advance, giving
people options for redirecting their communications.

Visualize data for clarity and insight with Excel 2010

Excel is one of the most commonly used business intelligence

tools for visualizing and analyzing data. With a single click,
you can easily export your Microsoft Dynamics ERP data to
Excel for further manipulation and use data cubes displayed
as key performance indicators (KPIs) with drill-down
capabilities in Role Centers.
Excel 2010 includes features that significantly improve data
visualization and help you see patterns and trends that might
otherwise remain hidden. For example, with Sparklines, you
can see concise visual representations of Microsoft Dynamics
ERP data in the form of small charts—right in your worksheet.

Create compelling documents and presentations with

Word 2010 and PowerPoint 2010

Share vital business and sales information in formats familiar

to your recipients by accessing, exporting, and sharing
information from Microsoft Dynamics ERP solutions using
programs such as Microsoft Word 2010 and Microsoft
PowerPoint 2010. Office 2010 takes your communications to
the next level with sophisticated audio and video editing tools
in Word and PowerPoint that can help bring business
documents and presentations to life.

Extend accessibility with Office Web Applications

Microsoft Office Web Applications (available for Word, Excel,

PowerPoint, and Microsoft Office OneNote) enable you to
access information from anywhere using a PC, phone, or
browser. For example, you can access up-to-the minute data
through the Excel Web Application by using a browser when
you are away from your PC

Monitor and analyze business performance

Microsoft PerformancePoint Services (formerly Microsoft Office
PerformancePoint Server), is now included as a component of
SharePoint Server 2010 and can monitor and analyze your
business performance. PerformancePoint Services helps you
gain insight by displaying Microsoft Dynamics ERP
information as dashboards and key performance indicators
with the option to drill down for more detail.

Extend business data with Business Connectivity Services

Microsoft Business Connectivity Services, a new feature in

Office 2010 and SharePoint Server 2010, can provide bi-
directional interoperability between these products and
Microsoft Dynamics ERP solutions. IT departments can create
composite applications that make it easy to access and then
update Microsoft Dynamics ERP data from within Office 2010
applications or SharePoint Server 2010. This makes it easy for
light or occasional ERP users to access Microsoft Dynamics
ERP data.

Customer Success Story

Established in 1995, Career Launcher India Limited (CL)

provides educational services in over 195 locations across
India, Middle East, and United States. It offers guidance and
test-preparation services for school and college students to
gain admission to professional courses. It publishes magazines
and academic material, offers career advisory services,
tutoring and training services.

CL is actively involved in mainstream education through its

chain of play schools, secondary and K12 schools. It also
operates formal vocational and skill education schools. It is
based in New Delhi, India. With more than 400 academicians
and professionals around the world, CL grooms over 100,000
students annually. By acquiring POWERMath in the United
States, CL has entered the math tutoring and SAT Test Prep
market in the country. It generated the revenue of U.S.$ 20
million in financial year 2009-10.

The IT infrastructure at CL consisted of Tally to manage

accounting requirements. An in-house developed Oracle based
application was installed at each of the 195 centers to manage
student’s enrollment, receipts and outstanding information.
Both being standalone applications, couldn’t be linked for data
transfer. Lack of common financial management system posed
issues in consolidating data and reports, and share
information across 20 divisions. Hence on time availability of
financial data was a major limitation in the existing system.

CL database consists of approximately five million entries. The

existing system could neither cope with the growing volumes
of data, nor hold the detailed information about its students
and customers. Thus there were multiple storage locations
which often resulted in ambiguity.

Each school and center managed its individual financials

which barred information sharing and resulted in multiple
versions of same information. It hindered standardized
reporting and slowed processing times. As a result, there was
ineffective decision-making, lack of flexibility and inefficient
use of resources.

With increasing number of schools and training centers, CL

identified the need of a standardized enterprise resource
planning (ERP) solution that could be simultaneously
implemented at all the locations. The Oracle based application
used at CL was developed over years to define the unique
features and functionalities. Thus its seamless integration
with the new ERP was one of the prime requirements of the
organization.

High cost incurred to implement and maintain standalone

applications at multiple locations; disparate budgeting,
analysis, and reporting that didn’t integrate prompted CL to
adopt a globally accepted ERP solution. “We wanted one
common integrated solution to serve the needs of all our
divisions. It also had to be quick to deploy in various
geographical locations,” states Abhishek Sapra, Assistant Vice
President (Finance), Career Launcher.

Solution

“We chose Microsoft Dynamics NAV because of its versatility,

scalability and flexibility,” says Abhishek Sapra, Assistant Vice
President (Finance), Career Launcher. “We can tailor it to
develop new features to meet the requirements of our
educational institution and help streamline our accounting
procedures.”

CL used the expertise of Microsoft® Certified Partner Tectura

for the implementation. After the successful deployment of
NAV 4.0, NAV 5.0 was released and Tectura assisted CL in
smooth migration to NAV 5.0. Implementation started in June,
2007 and the solution went live in October, 2007. CL
purchased 15 user licenses. It was deployed in Delhi head
office. Tectura implemented Finance, Purchase and Payables,
Sales and Receivables modules.

With all the essential features present in the solution, Tectura

minimally customized the solution to include the integration
with the Oracle-based application that manages student’s
enrollment, receipts and outstanding information. The
application is used at more than 195 centers of CL. 2.5 lakh
(2,50,000) students’ data and transactions were migrated to
Dynamics NAV. During this migration, it was business as
usual for CL as the environment wasn’t affected.

The solution is also tailored to enable online banking. It

facilitates CL to use the Commodity Broking Services (CBS)
account and electronically transfer funds through National
Electronic Funds Transfer (NEFT) and Real Time Gross
Settlement Systems (RTGS). Once transactions are completed,
system generated emails are sent to vendors to update the
status via this new system. Hence lots of time, administrative
cost and paper work is spared.
Benefits

The new ERP solution enables users to share information and

work collaboratively. In addition, managers now enjoy
enhanced business insight, with quick access to up-to-date
management information.

Reduces Administrative Costs by INR 10,00,000

Microsoft Dynamics NAV supports the entire business at all

the locations with a single, integrated solution. It reduces
barriers between admin and finance departments. Transparent
operating cost, automatic billing and reporting features have
reduced the number of administrative tasks performed by
staff. “We now operate with 30 percent fewer employees in
finance, reducing the administrative cost by INR 10,00,000
(U.S.$ 20,000),” comments Abhishek Sapra, Assistant Vice
President (Finance), CL. “Manual planning and reporting using
spreadsheets is a thing of past.”

The solution not only reduces the administrative cost but also
supports and improves e-business requirements. Online
banking transactions have made life easier for the accounts
team. Quick online paperless transactions save 100 hours
every month.

Increases Operation Efficiency by 70 Percent

Abhishek states, “With centralized information such

Enrollment Details, Outstanding Balance, Fixed Assets
available, processes are accelerated. This has enhanced our
operational procedures and increased efficiency by 70
percent.”

Allows Seamless Integration

It is also seamlessly integrated with the organization’s Oracle

based application that is accessed over web at multiple
locations. Data flows freely between the two. “We had put lots
of efforts into developing an application to meet our specific
requirements and we want to continue using it,” says
Abhishek. “Since NAV is smoothly integrated to it, we need not
spend time, energy and money in re-developing and
customizing the application to define our needs.”

Consolidates, Analyzes Data for Decision Making

“Earlier each centre or school managed its own set of accounts

which made it impossible to compare expenditures and derive
profitability,” says Abhishek. “It used to take us 15 days to
consolidate financial information from all the locations; we can
now do it in 2 hours. Without Dynamics NAV, it would have
been impossible to close the accounts in desired time frame.”
Now file balance, individual accounts, consolidated data,
budgets etc. are all updated and timely available in head office
for review.

“Enhanced efficiency with reduced expenditures allows us to

focus our time, energy, efforts and money on providing the
best options in education. We need not worry about
administration and financials,” concludes Abhishek. “In
addition, it presents us with the option to scale up with future
growth, thus providing a better performing and reliable
solution for the business applications.”
 References

Fact sheet: Management Reporter for Microsoft Dynamics ERP (XPS, 452 KB)

Fact sheet: Forecaster for Microsoft Dynamics ERP (XPS, 526 KB)

Fact sheet: Enterprise Reporting for Microsoft Dynamics ERP (XPS, 526 KB)

Professional Services in Microsoft Dynamics ERP

Software-plus-Services for Microsoft Dynamics ERP

Microsoft Strategy for Cloud Computing

Choice in software delivery models