QUESTION 1

Which Cisco Small Business portfolio product is targeted to customers who levera
ge technology as a strategic advantage in their business?
A. Cisco Small Business Series
B. Cisco Integrated Services Routers
C. Cisco Partner Development Funds
D. Cisco Small Business Pro Series
E. Cisco Catalyst Switches
Answer: D
QUESTION 2
Which two types of information might be found at the Small Business Partner Cent
ral website? (Choose two.)
A. sales program information
B. online product ordering
C. technology partner products and services
D. product information on the Data Center products-
E. specialization and certification details
Answer: AE (BC according to passguide?)
QUESTION 3
Which Cisco Small Business wireless product includes a 5-port switch?
A. WAP200E
B. WET200
C. WAP4410N
D. WAP2000
E. WAP200
Answer: B
QUESTION 4
What is the minimum level of account access that partners need to download Cisco
Configuration Assistant from Cisco.com?
A. Guest
B. Privileged
C. Cisco CCIE
D. Select
E. Partner
Answer: E?
QUESTION 5
Which two Cisco Partner Development Funds tracks are available for SMB Specializ
ed and Express Foundation Specialized partners? (Choose two.)
A. PDF Cash Back
B. PDF Pro Basic
C. Commercial PDF BE
D. Commercial PDF EUC
E. PDF Core
Answer: BE
QUESTION 6
What are two advantages that the Cisco SA 520 all-in-one UTM security device has
over implementing a typical router in a small business network? (Choose two.)
A. Cisco Intrusion Prevention System
B. higher bandwidth
C. virtual private networks
D. access control lists
E. URL filtering
Answer: AE (VPN is also on routers, URL filtering optional on routers...)
QUESTION 7
The Cisco Smart Business Communications System offers support of third-party app
lications. What is the primary purpose of the VeraSMART application?
A. present relevant customer information
B. interpret detail call records
C. access shop data
D. manage and remediate network problems
Answer: B (Previous Answers said A, but it says it collects call detail records)
QUESTION 8
What solution would you recommend to a small business customer that requires hig
h-bandwidth connectivity and strong security?
A. CE520
B. 520-T1 SR
C. ASA5505
D. UC520
Answer: B
QUESTION 9
Using Smart Designs increases the typical deal size by how much?
A. 3x
B. 5x
C. 10x
D. 2x
Answer: A
QUESTION 10
What is the primary benefit of Single Number Reach?
A. Employees can receive calls at their desk and cell phone simultaneously.
B. Customers can call one number to reach all employees.
C. Employees can have their calls forwarded to the receptionist.
D. Customers can call any office number and the receptionist receives the call.
Answer: A
QUESTION 11
Which Cisco Small Business router features a 4-port Fast Ethernet integrated swi
tch but not wireless capabilities?
A. RVS4000
B. RVL200
C. RV016
D. RV082
Answer: B
QUESTION 12
If a small business customer wants to install a Cisco network-attached storage s
olution that provides a 2-Gigabit Ethernet interface and allows up to 16 FTP use
rs, which model would you suggest?
A. NSS2000 - No Dual Link
B. NSS6000 - Dual Link 50 FTP Users
C. NSS4000 - Dual Link 16 FTP Users
D. NSS3000 - No Dual Link
Answer: C
QUESTION 13
What are three characteristics that buyers of Cisco Small Business routers typic
ally look for? (Choose three.)
A. basic security options
B. simple network configuration-
C. advanced network configuration
D. integrated solutions
E. advanced security options-
F. point products-
Answer: BEF
Question 14
Which Statement Best Describes Clustering in a Small-Business Wireless Network?
A. Automatically Configures Wireless Clinet Devices via Wi-Fi Protected Setup
B. Allows multiple access points to be connected wirelessly, without the need fo
r a wired Ethernet
C. Replicates configuration parameters across access point in the cluster, while
optimizing network.
D. Can get real-time traffic or bandwidth statistics from an access point within
a cluster
Answer: C
Question 15
A computer is connected to the network through a NIC, which has a unique assignm
ent that is called the Ethernet MAC address. Which layer of the OSI model does t
he MAC address use to communicate with the network?
A. Application
B. Network
C. Data Link
D. Session
Answer: C
Question 16
What is the name of the Cisco industry-leading small business unified communicat
ions solution?
A. Cisco telephony system for small Business
B. Cisco IP Communications System
C. Cisco Integrated Communications Services System
D. Cisco Smart Business Communications System
E. Cisco IP Phone System
Answer: D
Question 17
Wireless components must work together for interoperability and performance. Whi
ch standard has specifications that are 2.4GHz, 54Mb/s, and a range of 150 feet?
A. 802.11g
B. 802.11b
C. 802.11n
D. 802.11a
Answer: A
Question: 18
In what two ways to does the Cisco SR 520 Secure Router complement the Cisco Sma
ll Business Communications System? (Choose two.)
A. remote configuration of access points
B. Cisco Intrusion Prevention System
C. 10-Gigabit Ethernet connectivity
D. stateful packet inspection firewall
E. guest access
Answer: B,D
Question: 19
QoS refers to the ability of a network to provide improved service, over various
underlying technologies, to select network traffic. Which two traits are inhere
nt to QoS? (Choose two.)
A. equal handling of all packets
B. best-effort actions
C. reference to network ability to provide improved service to all network traff
ic
D. support for real-time applications
E. reduction in delay, jitter, and packet loss
Answer: D,E
QUESTION 20
Which Cisco Small Business portfolio product is targeted to customers with basic
technology needs?
A. Cisco Small Business Series
B. Cisco Integrated Services Routers
C. Cisco Partner Development Funds
D. Cisco Small Business Pro Series
E. Cisco Catalyst Switches
Answer: A
Question 21
Which three pre-sales Smart Design documents are available to help you implement
and install a solution? (Choose three.)
Select exactly 3 answer(s) from the following:
A. Solution Profile - Yes
B. Cisco Configuration Assistant
C. Design Guide - No
D. Implementation Guide - No
E. Application Notes - No
F. Small Business Product Guide - Yes
Answer: ABF
Question: 22
IP routing protocols, such as OSPF and Enhanced EIGRP, are used primarily in net
work designs that contain entry and exit points to the network from service prov
iders. What is a common trait of IP routing protocols?
A. They are essential for optimum and redundant forwarding.
B. They are usually necessary in smaller deplpyments.
C. They are used primarily in large network designs, to support different networ
ks and single entry and exit points.
D. They add needed overhead in small deployments.
Answer: C
Question: 23
What are two ways with which a small business can keep a wireless business separ
ate and secure from a wireless guest access network? (Choose two.)
A. WMM QoS
B. 802.1Q VLANs
C. multiple BSSIDs
D. AP detection
E. 802.11F roaming
F. auto-channel selection
Answer: B, C
Question: 24
Which two components are unique to controller-based wireless installation? (Choo
se two.)
A. WLAN controller
B. rugged/exterior access points
C. interior access points
D. Cisco Wireless Control System
E. Mobility Services Engine
Answer: D, E
Question: 25
Which three WAN technologies does the Cisco SR 500 Family support? (Choose three
.)
A. T1
B. Ipv6
C. Fast Ethernet
D. Fibre Channel
E. SIP trunking
F. ADSL
Answer: A, C, F
Question: 26
Which companion switch is recommended to be installed with the Cisco Unified Com
munications 500 Series?
A. C3750
B. SRW224G4
C. ESW 500
D. C2950
Answer: C
Question: 27
What statement is true of how a customer acquires Intrusion Prevention and Conte
nt Security services in a Cisco security solution?
a) A hardware module addition is required on the ISR platforms.
B) A hardware module addition is required on the ASA 5510/5520.
c) They are bundled on the ASA 5505.
d) The Cisco security portfolio includes a third-party IPS.
Answer: B
Question: 28
Layer 3 (the network layer) provides connectivity and path selection between two
host systems that may be located on geographically separated networks. Which de
vice operates at the network layer?
a) hub
B) bridge
c) application
d) switch
e) router
Answer: E
Question: 29
In Cisco Network attached storage solution, what are two common high-availablity
features for small business? (Choose two.)
A. support for RAID 4
B. Lifetime Warranty
C. XFS File System
D. SMART disk support
E. 10 Gigabit Ethernet connections
Answer: C, D
Question: 30
What are two characteristics of a managed Cisco Small Business Switch when recom
mended over a unmanaged switch. (Select Two)
A. End User Installed and Support - No (Cisco says that is for non-managed)
B. VLAN Support - Yes
C. Desktop Installation
D. Web Controlled GUI - Yes (Remote Management and Web Control GUI required)
E. Low Initial Cost - No
Answer: B, D
Question: 31
Which two features are unique to SPA 525 phones compared to SPA501, SPA502, and
...
A. monochrome backlit display
B. Dynamic Softkeys
C. full-duplex speakerphone
D. Bluetooth
E. MP3 Music Player
Answer: D, E
Question: 32
What is the difference between Cisco Catalyst 2960 LAN Base Series and Cisco Cat
alyst Lite series.
A. Only the Cisco Catalyst 2960 LAN Base Series can be managed by Cisco Network
Assistant
B. Only the Cisco Catalyst 2960 LAN Lite Series supports Gigabit Ethernet uplink
s
C. Only the Cisco Catalyst 2960 LAN Lite Series supports Power over Ethernet
D. Only the Cisco Catalyst 2960 LAN Base Series offeres enhanced Layer2+ intelli
gent LAN services.
Answer: A or D
See: http://www.cisco.com/en/US/products/ps6406/prod_models_comparison.html
Base Has SFP+, POE+, Cisco FlexStack
Question: 33
What is an important difference between the Cisco Small Business Support Center
and the Cisco Small Business Support Community?
A) Telephone Support During Business Hours
B) real-time collaboration
C) access by partners and customers
D) fast access to technical information
Answer: A
Question: 34
Which two WAN interfaces does the Cisco SRP 520 Series Support? (Choose two.)
A) Fibre Channel
B) Fast Ethernet
C) ADSL2+
D) Serial
E) Pass Optical Network (PON)
Answer: B, C
Question: 35
Which Cisco Small Business wireless product can be used to connect the network o
f a office building to a warehouse across the parking lot?
A) WAP2000
B) WET200 (Bring separate Ethernet networks together even if they're in different
offices or nearby buildings.)
C) WAP200
D) WAP200E (Connect workers, workspaces, and even separate buildings with the ea
se and power of Wireless-G (802.11g) or Wireless-B (802.11b) technology.)
Answer: B (or D?)
Question: 36 (Not positive)
Cisco Small Business Switches are specifically engineered for the small business
customer. What are two characteristics common to cisco small business switches?
(Pick Two)
A) remote management (Managed Switches allow this)
B) Experienced IT support Required (it says supported)
C) single-site connectivity (no hits on google)
D) integrated telephony - No
E) Do-it-yourself installation and management
Answer: A, E
Question: 37
What three elements are included with Cisco Small Business Pro Service? (Choose
Three.)
A) Five-Year Subscription Terms
B) Next Business Day Advanced Hardware Replacement
C) Software upgrades and updates
D) access to the Cisco Small Business Support Center
E) Cisco SMARTnet
F) Access to the Cisco Small Business Univeristy
Answer: BCD
Question: 38
Which Post-Sales SMART Design documents are available to help you better serve y
our customer... (Choose Three)
A) Implementation Guide
B) Solution Profile
C) Application Notes
D) Small Business Product Guide
E) Cisco Configuration Assistant
F) Design Guide
Answer: ACF
Question: 39
Which three platforms does cisco configuration assistant support for multi-site
use? (Choose three)
A) Cisco ASA 5505
B) Cisco Unified Communications 520 (chosen)
C) Cisco SR 520-T1
D) Cisco SA 520
E) Cisco Unified Communications 540 (chosen)
F) ISR 800 series
Answer: BCE

Question: 40
Which three are components of the Cisco SMARTnet service? (choose three.)
A) cases opened via e-mail or telephone at any time.
B) NBD callback from specialized engineers during regular business hours
C) advanced replacement on the next business day
D) Support for every Cisco product
E) support for low-end products only
F) immediate support from the Cisco TAC engineers
Answer: CDF
Question: 41
The Cisco SA 500 Series Security Appliances are built specifically for businesse
s with less than 100 employees. What are three important) (Pick Three)
A) Email Security
B) Cisco IOS software-based
C) XML Support
D) Premium? support via SMARTnet
E) Business-grade firewall
F) site-to-site VPN for remote offices
Answer: AEF
Question: 42
What is the function of the internal service module on the ISR?
A) Dedicated CPU and memory to host applications and services that do not requir
e interface ports
B) independent CPU or memory for hosting services such as wireless LAN controlle
rs or WAN...
C) High Density PVDM3 voice and video DSP for rich-media Unified Communications
applications...
D) Enhanced High-Speed WAN interfaces.
Answer: A I think
The Cisco Service Ready Engine modules are high-performance router blades for Ci
sco Integrated Services Routers Generation 2 that provide the capability to host
Cisco, third-party, and custom applications. The modules have their own process
ors, storage, network interfaces, and memory that operate independently of the h
ost router resources, helping to ensure maximum concurrent routing and applicati
on performance while reducing physical-space footprint, lowering power consumpti
on, and simplify IT administration at the branch office.

Question: 43
The price of Cisco Small Business Pro Service is based on the complexity of the
devices... (how many price points)
A) 5
B) 6
C) 3
D) 4
Answer: D
Question: 44
How many users are supported on the Cisco Unified Communications models 540 and
560 platforms?
A) 32 Users on the UC540 and 104 users on the UC560
B) 16 Users on the UC540 and 104 users on the UC560
C) 16 Users on the UC540 and 64 users on the UC560
D) 32 Users on the UC540 and 64 users on the UC560
Answer: A
QUESTION NO: 45
Which three pre-sales Smart Design documents are available to help you implement
and install a solution?
(Choose three.)
A. Small Business Product Guide
B. Design Guide
C. Application Notes
D. Solution Profile
E. Cisco Configuration Assistant
F. Implementation Guide
Answer: A,D,E
QUESTION NO: 46
Which program houses all the SMB partner training resources?
A. Partner Education Connection
B. Campaign Builder
C. Market Cisco Technologies and Services
D. SMB University
E. Select Certification
Answer: A
QUESTION NO: 47
What is the minimum level of account access that partners need to download Cisco
Configuration Assistant from Cisco.com?
A. Guest
B. Partner
C. Select
D. Privileged
E. Cisco CCIE
Answer: C
QUESTION NO: 48
Which Cisco Small Business wireless product includes a 5-port switch?
A. WAP200E
B. WAP200
C. WET200
D. WAP2000
E. WAP4410N
Answer: C
QUESTION NO: 49
Which Cisco Small Business wireless product can be used to connect the network o
f a office building to
a warehouse across the street?
A. WAP2000
B. WET200
C. WAP200
D. WAP200E
Answer: B
QUESTION NO: 50
Which two types of information might be found at the Small Business Partner Cent
ral website? (Choose two.)
A. specialization and certification details
B. product information on the sa Center products-
C. online product ordering
D. technology partner products and services
E. sales program information
Answer: A,E
QUESTION NO: 51
What is the SMB Partner Practice Builder?
A. support for partners building a new business.
B. program to develop Unified Communications practice
C. technical support that requires an annual subscription
D. management consultancy service offered to develop partner business process.
Answer: B
QUESTION NO: 52
In what two ways to does the Cisco SR 520 Secure Router complement the Cisco Sma
ll Business
Communications System? (Choose two.)
A. remote configuration of access points
B. stateful packet inspection firewall
C. Cisco Intrusion Prevention System
D. guest access
E. 10-Gigabit Ethernet connectivity
Answer: B,C
QUESTION NO: 53
What is the primary benefit of t?
A. Employees can have their calls forwarded to the receptionist.
B. Employees can receive calls at their desk and cell phone simultaneously.
C. Customers can call one number to reach all employees.
D. Customers can call any office number and the receptionist receives the call.
Answer: B
QUESTION NO: 54
Which three are components of the Cisco SMARTnet service? (Choose three.)
A. cases opened via e-mail or telephone at any time.
B. NBD callback from specialized engineers during regular business hours
C. advanced replacement on the next business day
D. Support for every Cisco product
E. support for low-end products only
F. immediate support from the Cisco TAC engineers
Answer: C,D,F
QUESTION NO: 55
Which two wireless devices acts as a communication between the client and WLAN?
A. access point
B. antenna
C. bridge
D. wireless adaptor
E. Layer 3 switch
Answer: A,D
QUESTION NO: 56
Which Cisco Small Business Switch would you recommend to a small business custom
er who wants to segment the network into workgroups and have a limited number of
voice devices on the network?
A. Cisco SLM
B. Cisco SD
C. Cisco SFE series
D. Cisco SGE Series
Answer: D
QUESTION NO: 57
Bridges and switches and Layer 2 devices that provide the same basic functionali
ty but that also have some differences. Which two traits apply to switches only?
A. support Layer 2 VLANs
B. are faster because forwarding decisions are made on hardware
C. typically have fewer ports because forwarding decisions are made in software
D. segment LANs
E. flood frames out all ports
Answer: A, D
QUESTION NO: 58
Cisco Configuration Assistant supports a variety of virtual private networks. Wh
ich three types of VPN can be configured by using CCA? (choose three)
A. MPLS VPN
B. IPv6 VPN
C. DMVPN
D. Cisco IOS SSL VPN
E. Site-to-site VPN
F. Cisco Easy VPN
Answer: A,C,E
QUESTION NO: 59
What is the primary purpose of SMB Smart Design?
A. Provides a step-by-step outline of implementation tasks required
B. provides a direct support path for any partner issues
C. assists in locating appropriate resources
D. provides training on products, tools and solutions
E. provides validated commercial solutions
Answer: E
QUESTION NO: 60
How does the Cisco Small Business Pro Service differ from the Cisco Small Busine
ss Pro warranty?
A. Cisco Small Business pro products only
B. device-level warranty
C. access to Cisco Small Business Support Community
D. speed of hardware replacement
Answer: C
QUESTION NO: 61
All-in-one UTM security gateways are starting to displace routers in many small
business networks. What does UTM stand for?
A. United Threat Monitor
B. Unified Threat Management
C. Universal Threat Manager
D. Ultimate Threat Monitoring
Answer: B
QUESTION NO: 62
What three features that are included with the purchase of a Cisco SA 520? (choo
se three)
A. ProtectLink Gateway
B. DMZ
C. business-grade firewall
D. VPN capabilities
E. Cisco Intrusion Prevention System
F. Cisco Small Business Pro Service
Answer: B,C,D
QUESTION NO: 63
Which combination of ports is available on the Cisco SPA 8800 voice gateway?
A. one station port and one trunk port (1xFXS and 1xFXO)
B. four station ports and four trunk ports (4xFXR and 4xFXO)
C. eight station ports (8xFXS)
D. two station ports (2xFXS)
Answer: B
QUESTION NO: 64
Address translation is another component of Layer 3 design, Which two types of a
ddress translation allow an IP Address to be duplicated? (choose two)
A. PAT
B. DAT
C. FAT
D. NAT
E. CAT
Answer: A,B
QUESTION NO: 65
Which three types of business losses can be reduced by implementing Cisco Physic
al Security> (choose three)
A. malware attacks on a network
B. vandalism
C. slip or trip accidents
D. identity theft
E. phishing
F. unauthorised building access
Answer: B, D, F
QUESTION NO: 66
The Cisco Smart Business Communications System offers support of third party app
lications. When using TimeCard View, What device is used by employees to click i
n and clock out?
A. IP Phone
B. secure router
C. wireless access point
D. time clock
Answer: A
QUESTION NO: 67
Which three are integrated Smart Applications included with the Cisco Unified Co
mmunications 500 Series? (choose three)
A. TimeCard View
B. Cisco WebEX PhoneConnect
C. VoiceView Express
D. Connected Data Protector
E. Cisco Unified CallConnector
F. Smart Business Suite
Answer: A, B, C
QUESTION NO: 68
Which three deployment scenarios does Cisco Configuration Assistant Support? (ch
oose three)
A. Cisco SR 500 in secure router mode, acting as a front end for Cisco Unified C
ommunications 500
B. Cisco SR 500 teleworker with Cisco Unified Communications 500 as VPN server
C. multi-site VPN with Cisco Unified Communications 500 platforms
D. centralized Cisco Unified Communications Manager VE with Cisco Unified Commun
ications 500 in SRST mode
E. redundant Cisco Unified Communications 500 with primary-to-backup failover
F. Cisco Unified Communications 500 to Cisco Unified Communications Manager SIP
trunk
Answer: A, C, F