Siebel7 Consultant Delta SG

Siebel 7 Certification Program
Delta – Study Guide
STUDY GUIDE FOR:
SIEBEL 7 CONSULTANT DELTA EXAM
OCTOBER, 2001
Siebel 7 Consultant Delta Exam
Table of Contents
How to Use This Study Guide __________________________________________________________________ 3
Topic Coverage _____________________________________________________________________________ 3
Exam Objectives ____________________________________________________________________________ 4
Section: Siebel Tools _______________________________________________________________________ 4
Section: Access Control ___________________________________________________________________ 11
Section: Overview________________________________________________________________________ 15
Section: Siebel eBusiness Platform___________________________________________________________ 18
Section: Upgrading _______________________________________________________________________ 21
Section: Installation ______________________________________________________________________ 24
Section: Workflow _______________________________________________________________________ 27
Section: Navigating _______________________________________________________________________ 30
Section: Assignment Manager ______________________________________________________________ 34
Section: Remote and Replication ____________________________________________________________ 36
Section: Security_________________________________________________________________________ 38
Section: EAI & Connectors ________________________________________________________________ 40
Siebel 7 Basics – Navigation Guide _____________________________________________________________ 41
Practice Exam_____________________________________________________________________________ 43
Practice Exam Answer Key ___________________________________________________________________ 59
Page 2 of 59
How to Use This Study Guide

This study guide is intended to help candidates prepare for the Siebel 7 Consultant Delta
Exam.
The guide provides an outline of the Siebel knowledge necessary to pass the exam. This
guide is organized by major categories, under which each topic contains exam objectives,
sample questions, and answer explanations.
The sample questions are formatted like those on the actual exam. Siebel Education
courses and the Siebel Bookshelf should be used to study topics in depth. You should also
practice using Siebel 7 eBusiness Applications and Tools as you prepare for the exam.
The study guide questions are repeated at the end of the Study Guide in the form of a
practice exam. An answer key for all questions has also been provided for you at the end of
this study guide.
For information on Siebel Education courses and exams, visit the Siebel University Web site
at http://siebeluniversity.siebel.com.
Topic Coverage
The Siebel 7 Consultant Delta Exam will include the topics listed below. The approximate
percentage of the exam that will be dedicated to each topic is indicated below. These topics
are drawn from the Siebel 7 Migration Courses, and the questions on the exam will test
knowledge and skills gained by completing and studying these courses.
Topic % of Exam
1 Siebel Tools 20%
2 Access Control 10%
3 Overview 10%
4 eBusiness Platform 10%
5 Upgrading 10%
6 Installation 8%
7 Workflow 7%
8 Navigating 7%
9 Assignment Manager 5%
10 Remote and Replication 5%
11 Security 5%
12 EAI & Connectors 3%
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Exam Objectives
The Siebel 7 Consultant Delta Exam will be based on the following objectives. These
objectives represent the knowledge and skills gained from the Siebel 7 Migration Courses.
1 Siebel Tools
The tables below list the objectives covered by the Siebel 7 Consultant Delta Exam. The
first row of each table indicates the Siebel 7 Migration course title that objectives and exam
questions are based upon.
Migrating to Siebel 7: Tools Enhancements 1

Describe the Siebel 7 Architecture.
Distinguish between the development process in Siebel 2000 and Siebel 7.
Identify supported platforms in Siebel 7.
Describe the two types of Web modes (high interactivity and standard).
Describe the steps required to setup and use Web templates.
Define a Web template.
Distinguish between the different types of Web templates.
Explain the Siebel Formula for Web Pages.
Relate Siebel tags to their results in the Siebel UI.
Explain the use of conditional tags.
Summarize the benefit and use of the template library.
Describe how and why templates may be reused.
Describe the template registration process.
Explain the purpose of associating objects to a template.
Explain the process of binding a control to a placeholder.
Summarize the results of binding controls to placeholders.
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Explain the use of client side scripting.
Interpret results from samples of client side scripts.
Define the container page.
Describe the page frame.
Describe the process of defining the components of the page frame (menus, dbSync toolbar, buttons,
and branding area).
Describe the Page Tab Frame and how it is configured.
Describe the Viewbar Frame and View Tabs and how they are configured.
Describe the Thread Bar and how it is configured.
Explain the use of View templates for various types of views.
Explain the use of SWE Applet tags when configuring views.

Summarize how Siebel 7 allows for global deployment.
Describe how Siebel 7 supports localization.
Describe how Siebel 7 handles list of values tables for one and more than one language.
Explain how both eScript and VB Script can be executed from a single SRF.
Sample Exam Questions

The questions below represent the types of questions you will see on the Siebel 7
Consultant Delta Exam. Beneath each question is an explanation and cross-reference to
training materials.
Page 5 of 59
Question 1.
Which of the following is true of High Interactivity Web Mode?
A. When running as a stand-alone Web client, JavaScript is downloaded to run in

the background
B. VBScript is downloaded to run in the background
C. Siebel Interaction Manager is not loaded
D. Can be used with virtually any Web browser
The correct answer is A.

It is not VBScript but JavaScript that is downloaded to run in the background. Siebel
Interaction Manager is not loaded with Standard Web client mode. With High Interactivity
mode, you need Microsoft Internet Explorer 5.0 or higher and Netscape 6.1.
Question 2.
Which of the following is NOT true of Siebel 7 Web templates?
A. They are reusable blueprints for HTML pages
B. They have SWE extension
C. They define layout of objects created in Siebel Tools
D. They define formatting of objects created in Siebel Tools
The correct answer is B.

Siebel 7 Web templates define layout and formatting of objects created in Siebel Tools.
They are reusable. They have SWT extension. SWE denotes Siebel Web Engine.
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Question 3.
Which of the following is NOT how a Web page is created in Siebel 7?
A. Once configured properly, a browser automatically replaces Siebel tags with

Siebel data
B. An applet is registered in a Web template file
C. Its layout is edited in Siebel Tools
D. An applet is associated with a Web template object

Siebel Web Engine is necessary to display Siebel Web page. A browser does not
automatically replaces Siebel tags with Siebel repository data.
Question 4.
Which of the following are true of a Siebel Tag? Choose two.
A. Contains attribute values between an open tag and close tag
B. Begins with <swt:
C. Contains specific references to names of applets or controls
D. Causes the Siebel Web Engine to find an item in the repository
The correct answer is A & D.

Please pay attention to the number of correct answers (Choose two). Siebel tags begin
with <swe: SWT is the file extension of the Web templates. C is not correct because
Siebel tags do not contain specific references of names but ID numbers.
Page 7 of 59
Question 5.
In which directory do the local developers working in Tools store templates?
A. siebdev/Webtempl/<language>
B. siebsrvr/Webtempl/<language>
C. siebdev/Webtempl/prod
D. siebdev/Webtempl/dev

Depending upon your own installation, you might have different folders than listed above.
What is important here is that for development in Siebel Tools 7 implies local development
environment. The folder in B is for server directory for testing and production. If the
developers use American-English Tools, the directory would have been
siebdev/Webtempl/enu.
Question 6.
The Siebel tags within a Web template file are placeholders for which of the following?
A. IDs
B. SWE
C. Columns
D. Controls
The correct answer is D.

IDs are tags’ attributes, not placeholder. SWE is a Siebel Web Engine that communicates
between Web server and Siebel Object Manager. <swe: are the tags to indicate Siebel-
specific information. Columns are not the part of a UI.
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Question 7.
Which of the following uses binding information to replace the Siebel placeholder with an
item in the SRF?
A. Siebel Web Engine
B. HTML tags
C. Web browser
D. Siebel tags

Siebel Web Engine uses binding information to replace the placeholders with repository
items. HTML tags format the look of a Web page. Siebel tags contain Siebel-specific
information
Question 8.
How does a person set buttons on a page frame?
A. In Siebel Tools, Web Page > Web Page Item
B. In Siebel eBusiness Applications, Options > Menu > Buttons
C. In Siebel Tools, Application > Menu
D. By modifying CCFFrameBanner.swt template file

A page frame contains the application-level menus, dbSync items, toolbar buttons and
branding area. Application-level menus are set in Tools, Menu > Menu items; dbSync
Toolbar is set in Tools, Toolbars > Toolbar Items; Buttons are set in Tools, Web Page >
Web Page Items. To add different images to a branding area is achieved by modifying
CCFrameBanner.swt template file.
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Question 9
What does a page tab represent?
A. An application menu
B. A page
C. A toolbar
D. A screen
E. A view

A page tab represents a screen. You set the sequence of the screens or the text on a
page tab in Tools, Application > Page Tab. This itself has not changed from Siebel 2000.
Question 10
Which of the following Siebel Tools 7 features support localization? Choose three.
A. Tools language mode
B. Exporting and importing displayable strings of external translation
C. Editing of language-specific elements through visual designers
D. Separate languages in separate repositories
The correct answer is A, B, & C.

Please remember a single Siebel repository can support Siebel eBusiness applications in
many languages
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2 Access Control
The table below lists the objectives covered by the Siebel 7 Consultant Delta Exam. The
first row of the table indicates the Siebel 7 Migration course title that objectives and exam
Migrating to Siebel 7: Access Control

Relate new Access Control Features to benefits of their use.
Explain the importance of Access control in Siebel 7.
Describe Access Control functionality by describing how guests, users, partner employees, and
employees access data.
Relate Hierarchy types with party types, relationships, and usage.
Describe Single Party Entities in terms of person, login, responsibility, position, and unique data.
Describe Access Control Mechanisms in terms of Master Data and Customer Data.
Explain the relationship between Master Data and Access Groups.
Describe the components of the Siebel 7 Data Model as shared categories, master data, customer
data, party, and party relationship.
Describe the components of the Party Data Model.
Explain the role of the S_PARTY Table.
Identify and define Party Tables.
Explain the process for Administering Access Control.
Define new Access Control terms.

training materials.
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Question 1.
Which of the following is true of Siebel 7 Access Control?
A. It denotes all mechanisms to control access within Siebel 7
B. It addresses maintenance and access issues of a small organization
C. It is based only on responsibility, position, and organization
D. It refers to Siebel visibility mechanism based only on responsibility
It is a standard definition of access control in Siebel 7.
Question 2.
Which of the following entities are contained in User Member table (S_PARTY_PER)?
Choose three.
A. Business unit/position relationship
B. Account/contact relationship
C. Employee/position relationship
D. User list to persons
The correct answer is B, C, & D.

The new table S_PARTY_PER is an intersection table that relates two instances of parties
and used to implement relationships between User Lists and Users; Accounts and
Contacts, Employees and Positions, and Access Groups and Members
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Question 3.
Which two of the following statements are correct? Choose two.
A. A user’s responsibility determines which records he/she can see
B. Data access cannot be controlled at a UI level
C. View access is determined by the user’s responsibility
D. Database access is controlled through encryption and decryption
The correct answer is C & D.

As with Siebel 2000, user’s responsibility determines which views he/she will see, position
determines which records he/she will see. That is why A is wrong. Data access is
controlled by defining access at the UI level.
Question 4.
Opportunity business component has Name, Description, and Account fields among others.
How does it get Account from S_ORG_EXT table?
A. S_ORG_EXT’s PAR_ROW_ID field maps to S_OPTY’s ROW_ID
B. Through a join between S_OPTY and S_ORG_EXT
C. Through a link between S_OPTY and S_ORG_EXT
D. Through a join between S_OPTY and S_ORG_INT

S_OPTY is not one of the S_PARTY extension tables. However, to get S_ORG_EXT
information on S_OPTY, you need a join between S_ORG_EXT and S_OPTY through
S_PARTY. In Siebel 2000, when joining S_ORG_EXT and S_OPTY, the foreign key
column in S_OPTY, PR_DEPT_OU_ID, mapped to ROW_ID of S_ORG_ EXT. In Siebel
7, S_ORG_EXT's PAR_ROW_ID field maps to S_PARTY's ROW_ID and
PR_DEPT_OU_ID of S_OPTY maps to ROW_ID of S_PARTY.
Page 13 of 59
Question 5.
What are the five Access Control party types?
A. Person, team, organization, position, & access group
B. Person, organization, position, responsibility, & access group
C. Person, organization, position, user list, & access group
D. Individual, team, organization, position, & user list
The correct answer is C.

There are five party types in Siebel Access control: Person, Position, Organization, User
List, and Access Group.
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3 Overview
Siebel 7 Overview
Describe the zero-install Web client and its purpose.
Explain the Global Time Zone feature of Siebel 7 and its purpose.
Describe Siebel Audit Trail and its purpose.
Describe email response and its purpose.
Describe product enhancements available in Siebel 7.
Identify new technology changes available in Siebel 7.

training materials.
Question 1.
Which statement best describes the Siebel 7 zero-install Web client?
A. There are two user interfaces; one for computers and one for wireless devices
B. All platforms access the same browser-based user interface
C. Each platform has a custom user interface designed specifically for the platform
device
D. There is a separate user interface for Internet and Intranet users

Zero install refers to the ability to deploy applications for Web browsers without performing
any installation steps on client machines (Siebel Glossary).
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Question 2.
Which feature allows customers to request sales or service assistance by agents based in a
variety of locations, regardless of agents’ skills or the time of day?
A. Universal Queuing
B. Web Collaboration
C. Audit Trail
D. Global Time Zone

Siebel Universal Queuing provides a single interface to support a combination of
communication channels. It tracks customer interactions and decides where to route work
items. It optimizes resources based on load balancing across multiple communication
channels. Siebel Global Time Support tracks dates and times using a universal time zone
(GMT). Siebel Audit Trail tracks data changes, maintains data history, and tracks users
responsible for data change. Web collaboration refers to customer interactions based on
Web technologies such as shared browsing, Web chat or Voice-over IP. Siebel
eCollaboration supports these modes of interaction.
Question 3.
Which feature captures the details of the data that was changed, as well as all date and
time metrics each time an operation is performed on the field or object?
B. Analytics
C. Audit Trail
D. Global Time Zone

See the explanation for Question 2. Siebel Analytics is a Sales, Marketing and Service
analysis tool.
Page 16 of 59
Question 4.
Template responses that help agents communicate in a knowledgeable and consistent way
are part of which feature?
B. Siebel eMail Response
C. Siebel eCollaboration
D. Smart Response

Siebel eMail Response delivers a response management system. It routes email to
appropriate agents, suggests a response, and responds automatically.
Question 5.
Which EAI connector provides for message delivery, efficient routing, security, and priority-
based messaging?
A. Oracle Connector
B. SAP Connector
C. PeopleSoft Connector
D. MSMQ Adapter

SAP R/3, Oracle, PeopleSoft are back-end systems, and Siebel has pre-built connectors
for them. The Microsoft Message Queue (MSMQ) adapter is a transport adapter that
enables Siebel applications to communicate with the Microsoft MQ messaging system.
MSMQ adapter provides message delivery, efficient routing, security, and priority-based
messaging.
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4 Siebel eBusiness Platform

Migrating to Siebel 7: Siebel eBusiness Platform

Explain the benefits of moving to a completely Web-delivered environment.
Summarize the features and benefits of the Siebel Web architecture.
Describe the way the Siebel 7 Platform supports Siebel 7 applications.
Identify the objects stored in the Siebel repository and their part in the production of the User Interface.
Describe the integration features of Siebel 7 and how the Platform supports integration.

training materials.
Question 1.
Which of the following is a benefit of Siebel Platform’s High Availability feature?
A. Allows the application or Web site to remain available during application updates
B. Allows a single user to maintain multiple concurrent sessions on a single Siebel

application
C. Increases the number of online users that can access the Siebel application at
any single point in time
D. Provides users the ability to access the Siebel application without providing a
login ID and password each time

An enhancement to the Siebel Server infrastructure allows upgrade of Siebel eBusiness
Applications with minimal downtime.
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Question 2.
Which of the following is a benefit of the Web-delivered approach found in Siebel 7?
A. Each application can have a customized UI presentation by modifying style

sheets and templates
B. Fewer tables are needed in the Siebel database to support eBusiness

applications
C. The Business Objects layer is replaced with a physical UI layer in the Siebel
architecture
D. The dedicated client is no longer supported or available to Siebel users

The same application can be made to look entirely different through modifying style
sheets and templates.
Question 3.
Which of the following is NOT a feature of the Siebel 7 Platform?
A. Support for HTML, WML and XML applications
B. Able to integrate with an organization’s existing legacy systems
C. A locked down data model, preventing changes to base tables
D. Upgradeable application framework based on a declarative object model
Siebel 7 has an integrated tools set for extending the data model.
Page 19 of 59
Question 4.
Which Siebel 7 features support Open Integration? Choose three.
A. BizTalk Messaging
B. J2EE
C. Integrated HTML editor
D. XML Conversion Wizard
E. MSMQ Messaging
The correct answer is A, D, & E.

Siebel supports Open Integration through connectors, adapters, design-time Tools,
runtime components, and industry standard interfaces such as IBM MQSeries, MSMQ,
BizTalk, COM, CORBA, Java, etc.
Question 5.
The Application Integration Framework is made up of which of the following? Choose three.
A. Business Processes
B. Runtime Components
C. Data Analysis Tools
D. Siebel Tools
E. Connectors
The correct answer is B, D, & E.
See the explanation for Question 4.
Page 20 of 59
5 Upgrading
Upgrading Your Siebel eBusiness Applications to Siebel 7

Describe the upgrade path from Siebel 2000 to Siebel 7.
Explain how to upgrade Windows Client configurations.
Explain how to upgrade client-side interfaces and scripts.
Explain how to upgrade HTML client configurations.

training materials.
Question 1.
Which of the following CANNOT be upgraded directly to Siebel 7?
A. Siebel 2000 HTML Thin Client
B. Siebel 99 HTML Thin Client
C. Siebel 99 Windows Thin Client
D. Siebel 2000 Windows Dedicated Client

Siebel 99 Windows Dedicated Client, Siebel 99 Windows Thin Client, Siebel 99 Java Thin
Client and Siebel 2000 Windows Dedicated, Windows Thin, Java, and HTML clients can
be directly upgraded to Siebel 7. Releases prior to Siebel 99 require an upgrade to Siebel
2000 and then an upgrade to Siebel 7.
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Question 2.
After using the Web Client Migration Wizard, how do you fine-tune the layout of the
migrated applets and views?
A. Customize the model applets and views
B. Use the visual Web layout editors
C. Use the Physical UI Layer editor
D. Modify the HTML code

The Web Client Migration Wizard allows the user to select the set of applets to be
converted, etc. While this process is automated, customers may want to make manual
adjustments to the templates produced to ensure that their customized interface takes
advantage of the interactivity and functionality of the Siebel 7 Web Client. To make
adjustments, you need to open the visual Web layout editor in Siebel Tools.
Question 3.
Which of the following determines the Web template that will be used when migrating a
Windows client applet to Siebel 7?
A. Model applet
B. Upgrade ancestor
C. Web layout wizard
D. Web applet editor

“Select Model Applets” is the second step of using Web Client Migration Wizard. The first
step of using Web Client Migration Wizard is to select the types of customizations to be
migrated. The model applet determines the Web layout of the migrated applets. Then
choose model view for each view category. The model view determines the Web layout of
the migrated views. Upgrade ancestor property is set when making a copy of an applet,
BusComp, Report, etc. so that the copy will be upgraded properly.
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Question 4.
Which of the following are NOT valid in Siebel 7? Choose two.
A. Server script written in eScript
B. Server script written in Visual Basic
C. Browser script written in JavaScript
D. Server script written in JavaScript
E. Browser script written in Visual Basic
The correct answer is D & E.

Server scripts are scripts that execute within the Object Manager. They existed prior to
Siebel 7. Browser Script is a new type of script in Siebel 7 that executes in and is
interpreted by the browser. Browser scripts are written in JavaScript. Server scripts are
written in Siebel VB or Siebel eScript in Siebel Tools, and are executed in the Siebel
Object Manager.
Question 5.
What is the purpose of upgrading Siebel 2000 templates to Siebel 7 templates when
upgrading HTML applications?
A. Siebel 2000 templates will not function with Siebel 7
B. In order to ensure compatibility with supported browsers
C. To take advantage of the new Siebel 7 tags
D. Siebel 7 templates are smaller and take less space in the repository

Siebel 2000 templates can be reused without modification in Siebel 7 and Siebel 2000
tags are fully supported by Siebel 7. You modify Siebel 2000 to take advantage of new
Siebel 7 tags.
Page 23 of 59
6 Installation
Migrating to Siebel 7: Installation

Recognize the correct process for installing Siebel 7.
Recognize the correct process for installing Siebel Server.
Identify the options available during server installation.
Identify the available third-party installations.
Recognize the correct process for installing Tools.
Identify the components installed during Siebel Mobile Web Client installation.
Define new installation terms.

training materials.
Question 1.
How would you add or change components that will be installed by the Siebel Enterprise
Server (SES) Wizard?
A. Select the Custom installation option, then select/deselect components
B. Select the Typical installation option, then select/deselect components
C. It is not possible to add or change components that will be installed
D. Select the Compact installation option, then select/deselect components

Similar to Windows-based software products, Siebel let you choose Custom, Typical, and
Compact installation options. With Custom, you can choose the components you want to
install.
Page 24 of 59
Question 2.
Which of the following may be performed with the Siebel Enterprise Server (SES) Installer
and Configuration Wizard? Choose three.
A. Select the language to install
B. Specify the Windows user account
C. Install Mobile Web Client
D. Install Resonate Central Dispatch
E. Install Sample Siebel Database
The correct answer is A, B, & D.

Siebel Sample Database and Mobile Web Client are separate installations .
Question 3.
Which of the following are third-party server products installable using the SES Wizard?
Choose three.
A. Actuate
B. Introscope
C. First Logic
D. Crystal Reports Server
E. Informatica
The correct answer is A, C, & E.

SES Installer installs and/or configures Siebel for Fulcrum (for Siebel Search), First Logic
(for Data Quality), SSA (for Data Quality), Informatica (for Siebel Analytics), Business
Objects (for Siebel eIntelligence); and Actuate (for Siebel Report).
Page 25 of 59
Question 4.
Which of the following are valid options available through the Mobile Web Client Installer?
Choose three.
A. Siebel Packager
B. Siebel Search
C. Language Packs
D. Siebel Sync
The correct answer is A, C, & D.

Mobile database, SQL Anywhere, or SQL Desktop Edition, Siebel Handheld Companion
Sync for Palm, Siebel Sync, Siebel Packager, Visual Mining Chart Server, Language
packs can be installed with Siebel Mobile Web Client Installer.
Page 26 of 59
7 Workflow
Migrating to Siebel 7: Workflow Enhancements

Describe the new Workflow Web Client.
Describe Workflow persistence and its usage.
Explain workflow runtime event integration and its usage.
Describe workflow Application Flow Management.
Describe enhancements to workflow (administration, wait step, and Siebel Operation step).
Identify and describe changes to the State Model.

training materials.
Question 1.
What are the two parameters used to define persistence in Siebel 7 Workflow? Choose two.
A. Persistence Length
B. Persistence Timeline
C. Persistence Frequency
D. Persistence Level
The correct answer is C & D.

There are two types of persistence that can be enabled: Persistence Frequency and
Persistence Level
Page 27 of 59
Question 2.
Which of the following is NOT an event that can be detected by the runtime events engine?
A. Application level events
B. Business Component level events
C. Applet level events
D. Database level events
Events can be detected at the application, applet, or business component level.
Question 3.
In Siebel 7, which of the following is correct for making sure changes to workflow processes
take effect?
A. Modify the process, and then stop and restart the workflow engine
B. Modify the process, and the changes take effect automatically upon activation
C. Stop the workflow engine, modify the process, and restart the workflow engine
D. Stop the workflow engine, modify the process, and then restart Siebel

With Workflow Process Administration in Siebel 7, there is no need to stop and restart the
Workflow engine for workflow process changes to take effect.
Page 28 of 59
Question 4.
When performing a query with the Siebel Operation step, if more than one record is found,
what is returned in the Siebel Operation Object ID process property field?
A. An ellipses ( … )
B. A question mark ( ? )
C. Null
D. A pound/number sign ( # )
E. An asterisk ( * )
The correct answer is E.

When performing a query operation for child records, the Siebel Operation Object Id
process property field will return the row id if one record matches, an asterisk ( * ) if
multiple records match, and Null/no value if no records match.
Page 29 of 59
8 Navigating
Siebel 7 Basics – Navigation Guide – Supplemental to Overview Title *

Explain the steps in navigating to a given destination within Siebel 7.
Recognize the process for adding records.
Recognize the process for editing records.
Recognize the process for deleting records.
Recognize the process for creating and distributing reports.
Relate the appropriate UI element with a given task.
Identify the UI components of Siebel 7.
* Note: For your convenience, a copy of the Siebel 7 Basics – Navigation Guide is included in this document on
page 41.

training materials.
Question 1.
Which of the following is the name of the UI element that contains information broadcasted
by the system administrator?
A. Message bar
B. Menu bar
C. CTI bar
D. Tool bar

The Message Bar at the bottom of Siebel application screens allows system
administrators to broadcast messages to all users.
Page 30 of 59
Question 2.
Circle the component of the Siebel 7 User Interface that provides a link to the Site Map.
You should have circled the View Application Menu. You navigate to the Site Map by
opening the View Menu and selecting Site Map.
Page 31 of 59
Question 3.
Identify the highlighted Siebel 7 Interface component, and its function.
A. More/Less button – expand or collapse to a full or partial view
B. More/Less button – set the number of records visible
C. Menu button – access information for the selected view
D. Menu button – obtain menu selections for the active record

Use More/Less button to expand or collapse to a full or partial view. In this example, you can
see more fields on the Account Entry Applet if you click it.
Page 32 of 59
Question 4.
Identify the highlighted Siebel 7 Interface component, and its function.
A. View tabs – access to a selected view
B. Applet tabs – access to a selected applet
C. Application tabs – access to Siebel applications
D. Screen tabs – access to a screen of information

These are Screen Tabs. To open a screen, you simply click on its tab. The active tab is
shown in a lighter color and appears in the foreground. Screen tabs represent the screens
that are most likely to be needed for a quick access. If you want to see all the screens that
you can access, go to Application-level menu and then choose View→ Site Map.
Page 33 of 59
9 Assignment Manager
Migrating to Siebel 7: Assignment Manager

Identify Assignment Manager features new to Siebel 7.
Describe Siebel Assignment Manager product configuration.

training materials.
Question 1.
Which of the following are new Assignment Manager features in Siebel 7? Chose two.
A. Multi-tier assignment
B. Assignment based on individual score
C. One, Best Fit
D. Assignment based on availability
E. Assignment based on territory
The correct answer is A & D.

Three new AM features in Siebel 7 are multi-tier assignment, assignment based on
availability, and assignment based on Team Score
Page 34 of 59
Question 2.
Which of the following is NOT configured in Siebel Tools?
A. Assignment criteria
B. Assignment object properties
C. Calendar Duration for availability
D. Assignment attributes
E. Mark calendar check box for availability
The correct answer is E.

Properties of Assignment Object specific to Calendar availability (Calendar Duration
Column, Calendar Early Start Time, Calendar Start Time Column) are set in Tools.
However, marking calendar for availability in Siebel eBusiness Applications.
Question 3.
What are the different Assignment modes? Choose three.
A. Independent
B. Organization-oriented
C. Organization and Person-oriented
D. Employee-oriented
The correct answer is A, B, & C.

There are four assignment modes in Siebel 7: Independent, Organization-Oriented,
Person-oriented, and Organization and Person-Oriented. Assignment rules configured
prior to Siebel 7 can be modified and enhanced to use the Organization-Oriented mode.
Page 35 of 59
10 Remote and Replication

Migrating to Siebel 7: Remote and Replication

Identify Remote & Replication features new to Siebel 7.
Identify new architecture and supported platforms for Remote & Replication.
Describe Remote & Replication migration considerations.
Identify Remote & Replication limitations.

training materials.
Question 1.
Which Siebel Remote Dock Object is available in Siebel 7 to support access control
functionality?
A. Access
B. Person
C. Party
D. Group

Party is the new dock object used for access control functionality in Siebel 7. Party
consists of over 100 dock object tables, and contains over 300 visibility rules.
Page 36 of 59
Question 2.
Which of the following statements about Siebel Remote: Routing Models is true?
A. Each mobile user can be associated with multiple routing models
B. Routing models are defined as inclusion models
C. Routing models are a subset of routing rules that represent mobile usage profiles
D. Maintains visibility to a limited sub-set of data on the server

Routing model refers to a group of routing rules with which a mobile user is associated.
Routing models determine where data will be extracted, and where follow-on transactions
will be routed, mobile Web clients belonging to that model. Routing models are consistent
with the responsibilities and positions of the mobile users. The responsibilities and
position of an employee determine the access that person has to the Server database.
Balancing the data routing model with a user’s access helps to optimize the size of their
local databases. This also helps minimize synchronization time. Routing rules determine
the subset of Dock Object instances that Siebel Remote replicates to each mobile Web
client.
Page 37 of 59
11 Security
Migrating to Siebel 7: Security and Authentication

Describe when and how to use Security Adapters.
Explain increased LDAP support in Siebel 7.
Explain the Web Single Sign-On feature in Siebel 7.
Explain the User Registration process in Siebel 7.
Describe how User Account Policy is maintained in Siebel 7.

training materials.
Question 1.
Which of the following is NOT a feature of LDAP support for user account policy?
A. Account expiration
B. Password syntax
C. Account lockout
D. Password expiration

Account expiration is not a feature of LDAP support. A password expires and the account
remains active. The user must select a new password to continue to access the account.
Page 38 of 59
Question 2.
What are the three things controlled by security adapter support for user account policy?
Choose three.
A. Account lockout
B. Account removal
C. Password syntax
D. Password expiration
The correct answer is A, C, & D.

Account Policy locks users out of an account but does not remove accounts from the
database.
Page 39 of 59
12 EAI & Connectors

Migrating to Siebel 7: EAI and Connectors

Define Siebel EAI by identifying EAI components.
Recognize the Siebel Solution for given business problems.
Describe when and how to use Business Services.

training materials.
Question 1.
You want to keep your customer data in your existing Oracle application and use Siebel’s
Oracle Connector to transfer the data bi-directionally between Oracle and Siebel
applications. Which Oracle Application should you use?
A. Oracle Application 11i
B. Oracle Application 11
C. Oracle Application 10.7
D. Oracle Application 8.05

The Oracle Connector allows for bi-directional exchange of account information with
Oracle Application 10.7.
Page 40 of 59
Siebel 7 Basics -- Navigation Guide
Web Client Window Elements

1. Application- 2. Show drop- 3. History drop- 4. Back and forward 5. Favorites drop-
level menus down list down list arrows down list
16. Screen tabs

18. Thread
bar
17. Search icon
18. Sort order

arrows
17. Menu List 19. View tabs

buttons
10. Tab jump
buttons
16. Required Transworld Corporation 11. Show more

field button
indicator
Form
12. Select button
15. Previous and

14. Drop-down 13. Message
next record
list bar
buttons
1. Application-level menus: Access the 18. Sort order arrows: Sort records by this 15. Previous and next record buttons:
File, Edit, View, and Help menus. The column in ascending or descending order. Moves to the previous or next record.
View menu has a link to the Site Map Green arrow indicates selected order. Green indicates an active button.
2. Show drop-down list: Selects the set 19. View tabs: Navigate to see detailed 16. Required field indicator: Indicates
of records in the screen. views related to the selected record. that this is a required field.
3. History drop-down list: Navigates to a 10. Tab jump buttons: Show more screen 17. Menu buttons: Display menus for lists
previously viewed screen or view. and view tabs. and forms.
4. Back and forward arrows: Navigates 11. Show more button: Toggles the form 18. Thread bar: Shows your location
among previously viewed screens and to show more or less detail for a record. among the screens and views and your
views. 12. Select button: Opens a dialog box with path as you drill down on a record.
5. Favorites drop-down list: Runs saved a list of choices for the field. Lists and forms: Lists may contain many
queries. 13. Message bar: Displays broadcast records, like the Accounts list shown here.
6. Screen tabs: Access the Siebel screens messages from the system administrator. Forms contain detail for a single record.
(Home, Accounts, Contacts, and so on). 14. Drop-down list: Selects from a list of Site Map: The Site Map has hyperlinks to all
7. Search icon: Opens the Siebel Search values for the field. available screens. Access the Site Map from
Center. the View menu.
Page 41 of 59
Basic Tasks
To find a record… To create a new record…

Using screen tabs: In the list of records:
1. Click the screen tab for the record type (for example, Accounts). Use 1. Click the New button (or click the menu button and select New
the tab jump buttons to see more view tabs. Record).
2. Select the subset from the Show drop-down list. For example, in the 2. Complete the appropriate fields in the list; use the select buttons and
Accounts screen, select All Accounts from the Show drop-down list to drop-down lists where appropriate.
view the All Accounts list. 3. Click outside the record (“step off the record”) to save your new
3. Click the menu button in the records list and select New Query. record.
4. Enter the query parameters. In the record form:
5. Click the menu button and select Run Query. 1. Click the New button (or click the menu button and select New
Using the Site Map: Record).
1. Select Site Map from the application-level View menu. 2. Complete the appropriate fields in the form; use the select buttons
2. Click the heading in the Site Map to section of the Site Map that has and drop-down lists where appropriate.
hyperlinks to the screens. 3. Click the Save button to save your new record.
3. Click the hyperlinked screen name to navigate to the desired screen.
4. Select the subset from the Show drop-down list. For example, in the To delete a record…
Accounts screen, select All Accounts from the Show drop-down list to In the list of records:
view the All Accounts list. 1. Click to select the record.
5. Run a query to find the record in the list of records. 2. Click the menu button and select Delete Record.
Using the Siebel Search Center: In the record form:
1. Click the search icon. The Search Center opens. 1. Click the menu button and select Delete Record.
2. From the Look In drop-down list, select the type of record (for 2. Click OK when prompted, “Are you sure you want to delete the
example, Accounts). current record?”
3. Enter your search criteria in the fields provided. Different fields
appear, depending on your selection in the Look In drop-down list. To change a record…
4. Click Search. The matching records display in the results list. In the list of records:
5. Click the record in the Results list of the Search Center. The full 1. Click to select the record.
record displays in the regular Siebel screen. 2. Click in the field you want to change and enter the new information.
6. Click the close button to close the Search Center. 3. Click outside the record (“step off the record”) to save the changes.
In the record form:
To view more information about a record… 1. Click in the field you want to change and enter the new information.
Using the Show more button: 2. Click the Save button to save the changes.
Click the Show more button in the detail form for the record.
Using the view tabs: To undo a record creation, deletion, or change…
Click the view tabs to view more information related to the selected In the list of records or in the record form:
record. Use the tab jump buttons to see more view tabs. Click the menu button and select Undo Record.
To change the columns in the list of records… To save a query…

Resize the columns: 1. Click the menu button in the records list and select New Query.
1. Move your cursor over the line between the column headers. The 2. Enter the query parameters.
cursor changes to a down arrow. 3. Click the menu button and select Run Query.
2. Click and drag the column border until the column is the desired size. 4. Select Query à Save As from the application-level Edit menu. The
Add or remove columns: Query Save As dialog box appears.
1. Click the menu button and select Columns Displayed…. 5. In the Query Name field, type a name for the query, then click OK.
The Columns Displayed dialog box displays. The saved query is now available for selection from the Favorites
2. Click to select the column name in the Available Columns or drop-down list.
Selected Columns list.
3. Click the Show and Hide buttons to move the column names from To run a report…
Available Columns to Selected Columns (and back). 1. Navigate to the screen that contains the information for which you
4. Click the Save button to save your changes and close the Columns want to run a report.
Displayed dialog box. 2. Select Reports from the application-level View menu. The Reports
Change the order of the columns: dialog box appears. Note: The Reports option is disabled if there are
1. Click the menu button and select Columns Displayed…. no reports available for the current screen.
The Columns Displayed dialog box displays. 3. From the Select a Report drop-down list, select the type of report, and
2. Click to select the column name in the Selected Columns list. click the Run button (or the Run Now button, depending on the type
3. Click the move buttons to move the column in the list. of Web client).
4. Click the Save button to save your changes and close the Columns 4. Depending on whether the report supports parameters, the dialog box
Displayed dialog box. displays the report name and drop-down lists for parameter selection.
Select the parameters for your report.
5. Click Run (or the Finish button, depending on the type of Web
client). Click Finish to view the report in the Siebel Report Viewer.
6. To print the report, click the Print button on the Siebel Report Viewer
toolbar.
Page 42 of 59
Practice Exam
1. You want to keep your customer data in your existing Oracle application and use Siebel’s
Oracle Connector to transfer the data bi-directionally between Oracle and Siebel applications.
Which Oracle Application should you use?
A. Oracle Application 10.7
B. Oracle Application 11i
C. Oracle Application 11
D. Oracle Application 8.05
2. Which of the following is NOT a feature of LDAP support for user account policy?
A. Password expiration
B. Password syntax
C. Account lockout
D. Account expiration
3. What are three things controlled by security adapter support for user account policy?
A. Password expiration
B. Password syntax
C. Account lockout
D. Account removal
4. How would you add or change components that will be installed by the Siebel Enterprise
Server (SES) Wizard?
A. Select the Custom installation option, then select/deselect components
B. Select the Compact installation option, then select/deselect components
C. Select the Typical installation option, then select/deselect components
D. It is not possible to add or change components that will be installed
Page 43 of 59
5. Which of the following may be performed with the Siebel Enterprise Server (SES) Installer
and Configuration Wizard? Choose three.
A. Install Resonate Central Dispatch
B. Specify the Windows user account
C. Specify the language to install
D. Install Sample Siebel Database
E. Install Mobile Web Client
6. Which of the following are third-party server products installable using the SES Wizard?
Choose three.
A. First Logic
B. Informatica
C. Actuate
D. Introscope
E. Crystal Reports Server
7. Which of the following are valid options available through the Mobile Web Client Installer?
Choose three.
A. Siebel Search
B. Siebel Sync
C. Siebel Packager
D. Language Packs
Page 44 of 59
8. Which of the following is a benefit of Siebel Platform’s High Availability feature?
A. Increases the number of online users that can access the Siebel application at any
single point in time
B. Allows a single user to maintain multiple concurrent sessions on a single Siebel

application
C. Allows the application or Web site to remain available during application updates
D. Provides users the ability to access the Siebel application without providing a login ID
and password each time
9. Which of the following is a benefit of the Web-delivered approach found in Siebel 7?
A. Each application can have a customized UI presentation by modifying style sheets

and templates
B. Fewer tables are needed in the Siebel database to support eBusiness applications
C. The dedicated client is no longer supported or available to Siebel users
D. The Business Objects layer is replaced with a physical UI layer in the Siebel
architecture
10. Which of the following is NOT a feature of the Siebel 7 Platform?
A. Support for HTML, WML and XML applications
B. Able to integrate with an organization’s existing legacy systems
C. A locked down data model, preventing changes to base tables
D. Upgradeable application framework based on a declarative object model
Page 45 of 59
11. Which Siebel 7 features support Open Integration? Choose three.
A. BizTalk Messaging
B. J2EE
C. Integrated HTML editor
D. XML Conversion Wizard
E. MSMQ Messaging
12. The Application Integration Framework is made up of which of the following? Choose three.
A. Business Processes
B. Runtime Components
C. Data Analysis Tools
D. Siebel Tools
E. Connectors
13. What are the two parameters used to define persistence in Siebel 7 Workflow? Choose two.
A. Persistence Length
B. Persistence Timeline
C. Persistence Frequency
D. Persistence Level
14. Which of the following is NOT an event that can be detected by the runtime events engine?
A. Application level events
B. Business Component level events
C. Applet level events
D. Database level events
Page 46 of 59
15. In Siebel 7, which of the following is correct for making sure changes to workflow processes
take effect?
A. Modify the process then stop and restart the workflow engine
B. Modify the process and the changes take effect automatically upon activation
C. Stop the workflow engine, modify the process and restart the workflow engine
D. Stop the workflow engine, modify the process, and then restart Siebel
16. When performing a query with the Siebel Operation step, if more than one record is found,
what is returned in the Siebel Operation Object ID process property field?
A. An ellipses ( … )
B. A question mark ( ? )
C. Null
D. A pound/number sign ( # )
E. An asterisk ( * )
17. Which of the following is true of Siebel 7 Access Control?
A. It denotes all mechanisms to control access within Siebel 7
B. It addresses maintenance and access issues of a small organization
C. It is based only on responsibility, position, and organization
D. It refers to Siebel visibility mechanism based on responsibility
18. Which of the following are contained in User Member table (S_PARTY_PER)? Choose three.
A. Business unit/position relationship
B. Account/contact relationship
C. Employee/position relationship
D. User list to persons
Page 47 of 59
19. Which two of the following statements are correct? Choose two.
A. A user’s responsibility determines which records he/she can see
B. Data access cannot be controlled at a UI level
C. View access is determined by the user’s responsibility
D. Database access is controlled through encryption and decryption
20. Opportunity business component has Name, Description, and Account fields among others.
How does it get Account from S_ORG_EXT table?
A. S_ORG_EXT’s PAR_ROW_ID field maps to S_OPTY’s ROW_ID
B. Through a join between S_OPTY and S_ORG_EXT
C. Through a link between S_OPTY and S_ORG_EXT table
D. Through a join between S_OPTY and S_ORG_INT
21. What are the five Access Control party types?
A. Person, team, organization, position, & access group
B. Person, organization, position, responsibility, & access group
C. Person, organization, position, user list, & access group
D. Individual, team, organization, position, & user list
22. In what directory do the local developers working in Tools store templates?
A. siebdev/Webtempl/<language>
B. siebsrvr/Webtempl/<language>
C. siebdev/Webtempl/prod
D. siebdev/Webtempl/dev
Page 48 of 59
23. The Siebel tags within a Web template file are placeholders for which of the following?
A. IDs
B. SWEs
C. Columns
D. Controls
24. Which of the following uses binding information to replace the Siebel placeholder with an item
in the SRF?
A. Siebel Web Engine
B. HTML tags
C. Web browser
D. Siebel tags
25. How does a person set buttons on a page frame?
A. In Siebel Tools, Web Page > Web Page Item
B. In Siebel eBusiness Applications, Options > Menu > Buttons
C. In Siebel Tools, Application > Menu
D. By modifying CCFrameBanner.swt template file
26. What does a page tab represent?
A. An application menu
B. A page
C. A toolbar
D. A screen
E. A view
Page 49 of 59
27. Which of the following Siebel Tools 7 features support localization? Choose three.
A. Tools language mode
B. Exporting and importing displayable strings of external translation
C. Editing of language-specific elements through visual designers
D. Separate languages in separate repositories
28. Which of the following is true of High Interactivity Web Mode?
A. VBScript is downloaded to run in the background
B. Siebel Interaction Manager is not loaded
C. When running as a stand-alone Web client, JavaScript is downloaded to run in the

background
D. Can be used with virtually any Web browser
29. Which of the following is NOT true of Siebel 7 Web templates?
A. They are reusable blueprints for HTML pages
B. They have .swe extension
C. They define layout of objects created in Siebel Tools
D. They define formatting of objects created in Siebel Tools
30. Which of the following is NOT how a Web page is created in Siebel 7?
A Once configured properly, a browser automatically replaces Siebel tags with Siebel
data
B. An applet is registered in a Web template file
C. Its layout is edited in Siebel Tools
D. An applet is associated with a Web template object
Page 50 of 59
31. Which of the following are true of a Siebel Tag? Choose two.
A. Contains attribute values between an open tag and close tag
B. Begins with <swt:
C. Contains specific references to names of applets or controls
D. Causes the Siebel Web Engine to find an item in the repository
32. Which statement best describes the Siebel 7 zero-install Web client?
A. There are two user interfaces; one for computers and one for wireless devices
B. All platforms access the same browser-based user interface
C. Each platform has a custom user interface designed specifically for the platform
device
D. There is a separate user interface for Internet and intranet users
33. Which feature allows customers to request sales or service assistance by agents based in a
variety of locations, regardless of agents’ skills or the time of day?
B. Web Collaboration
C. Audit Trail
D. Global Time Zone
34. Which feature captures the details of the data that was changed, as well as all date and time
metrics each time an operation is performed on the field or object?
A. Analytics
B. Global Time Zone
C. Universal Queuing
D. Audit Trail
Page 51 of 59
35. Template responses that help agents communicate in a knowledgeable and consistent way
are part of which feature?
B. Siebel eMail Response
C. Siebel eCollaboration
D. Smart Response
36. Which EAI connector provides for message delivery, efficient routing, security, and priority-
based messaging?
A. Oracle Connector
B. SAP Connector
C. PeopleSoft Connector
D. MSMQ Adapter
37. Which of the following are new Assignment Manager features in Siebel 7? Chose two.
A. Multi-tier assignment
B. Assignment based on individual score
C. One, Best Fit
D. Assignment based on availability
E. Assignment based on territory
Page 52 of 59
38. Which of the following is NOT configured in Siebel Tools?
A. Assignment criteria
B. Assignment object properties
C. Calendar Duration for availability
D. Assignment attributes
E. Mark calendar check box for availability
39. What are the different Assignment modes? Choose three.
A. Independent
B. Organization-oriented
C. Organization & Person-oriented
D. Employee-oriented
40. Which Siebel Remote Dock Object is available in Siebel 7 to support access control
functionality?
A. Access
B. Person
C. Party
D. Group
41. Which of the following statements about Siebel Remote: Routing Models is true?
A. Each mobile user can be associated with multiple routing models
B. Routing Models are defined as inclusion models
C. Routing models are a subset of routing rules that represent mobile usage profiles
D. Maintains visibility to a limited sub-set of data on the server
Page 53 of 59
42. Which of the following CANNOT be upgraded directly to Siebel 7?
A. Siebel 2000 HTML Thin Client
B. Siebel 99 HTML Thin Client
C. Siebel 99 Windows Thin Client
D. Siebel 2000 Windows Dedicated Client
43. After using the Web Client Migration Wizard, how do you fine-tune the layout of the migrated
applets and views?
A. Customize the model applets and views
B. Use the visual Web layout editors
C. Use the Physical UI Layer editor
D. Modify the HTML code
44. Which of the following determines the Web template that will be used when migrating a
Windows client applet to Siebel 7?
A. Model applet
B. Upgrade ancestor
C. Web layout wizard
D. Web applet editor
45. Which of the following are NOT valid in Siebel 7? Choose two.
A. Server script written in eScript
B. Server script written in Visual Basic
C. Browser script written in JavaScript
D. Server script written in JavaScript
E. Browser script written in Visual Basic
Page 54 of 59
46. What is the purpose of upgrading Siebel 2000 templates to Siebel 7 templates when
upgrading HTML applications?
A. Siebel 2000 templates will not function with Siebel 7
B. In order to ensure compatibility with supported browsers
C. To take advantage of the new Siebel 7 tags
D. Siebel 7 templates are smaller and take less space in the repository
47. Which of the following is the name of the UI element that contains information broadcast by
the system administrator?
A. Tool bar
B. Menu bar
C. Message bar
D. CTI bar
Page 55 of 59
48. Circle the component of the Siebel 7 User Interface that provides a link to the Site Map.
Page 56 of 59
49. Identify which of the following is correct regarding the highlighted UI element of the Siebel 7.
A. Menu button – access information for the selected view
B. More/Less button – expand or collapse to a full or partial view
C. More/Less button – set the number of records visible
D. Menu button – obtain menu selections for the active record
Page 57 of 59
50. Identify the UI element highlighted on a screen shot and its function.
A. Screen tabs – access to a screen of information
B. Applet tabs – access to a selected applet
C. View tabs – access to a selected view
D. Application tabs – access to Siebel applications
Page 58 of 59
Practice Exam Answer Key
1. A 26. D
2. D 27. ABC
3. ABC 28. C
4. A 29. B
5. ABC 30. A
6. ABC 31. AD
7. BCD 32. B
8. C 33. D
9. A 34. D
10. C 35. B
11. ADE 36. D
12. BDE 37. AD
13. CD 38. E
14. D 39. ABC
15. B 40. C
16. E 41. C
17. A 42. B
18. BCD 43. B
19. CD 44. A
20. B 45. DE
21. C 46. C
22. A 47. C
23. D 48. You should have circled the View
Application menu
24. A 49. B
25. A 50. A
Page 59 of 59

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Siebel 7 Certification Program

Delta – Study Guide

STUDY GUIDE FOR:

SIEBEL 7 CONSULTANT DELTA EXAM

How to Use This Study Guide

Migrating to Siebel 7: Tools Enhancements 1

Migrating to Siebel 7: Tools Enhancements 2

Migrating to Siebel 7: Tools Enhancements 3

Sample Exam Questions

Which of the following is true of High Interactivity Web Mode?

A. When running as a stand-alone Web client, JavaScript is downloaded to run in

B. VBScript is downloaded to run in the background

C. Siebel Interaction Manager is not loaded

D. Can be used with virtually any Web browser

The correct answer is A.

Which of the following is NOT true of Siebel 7 Web templates?

A. They are reusable blueprints for HTML pages

B. They have SWE extension

C. They define layout of objects created in Siebel Tools

D. They define formatting of objects created in Siebel Tools

The correct answer is B.

Which of the following is NOT how a Web page is created in Siebel 7?

A. Once configured properly, a browser automatically replaces Siebel tags with

B. An applet is registered in a Web template file

C. Its layout is edited in Siebel Tools

D. An applet is associated with a Web template object

The correct answer is A.

Which of the following are true of a Siebel Tag? Choose two.

A. Contains attribute values between an open tag and close tag

B. Begins with <swt:

C. Contains specific references to names of applets or controls

D. Causes the Siebel Web Engine to find an item in the repository

The correct answer is A & D.

In which directory do the local developers working in Tools store templates?

The correct answer is A.

The correct answer is D.

A. Siebel Web Engine

The correct answer is A.

How does a person set buttons on a page frame?

A. In Siebel Tools, Web Page > Web Page Item

B. In Siebel eBusiness Applications, Options > Menu > Buttons

C. In Siebel Tools, Application > Menu

D. By modifying CCFFrameBanner.swt template file

The correct answer is A.

What does a page tab represent?

The correct answer is D.

A. Tools language mode

B. Exporting and importing displayable strings of external translation

C. Editing of language-specific elements through visual designers

D. Separate languages in separate repositories

The correct answer is A, B, & C.

Migrating to Siebel 7: Access Control

Sample Exam Questions

Which of the following is true of Siebel 7 Access Control?

A. It denotes all mechanisms to control access within Siebel 7

B. It addresses maintenance and access issues of a small organization

C. It is based only on responsibility, position, and organization

D. It refers to Siebel visibility mechanism based only on responsibility

The correct answer is A.

It is a standard definition of access control in Siebel 7.

A. Business unit/position relationship

D. User list to persons

The correct answer is B, C, & D.