Chapter 2

Fill in the blanks

This test will help you to assess your knowledge of various aspects of Human
Resource Planning.

1. The use of a _____________ _____________ is an alternative to developing

an individual person specification to describe the qualities and abilities employers are
looking for in their employees.

2. When job design purposively takes motivation factors into consideration, jobs
will be designed to include elements of ______________, ________________ and
__________________.

3. A recognised way of increasing the motivational potential of jobs is to design

them to be done by ______________.

4. Computerised systems of personnel data are commonly known as

____________ _____________ ___________________ ______________.

5. Employers can create a ______________ _______________ to record the full

range of competencies that employees possess (i.e. including those abilities not
currently exploited).

6. The labour turnover rate is also known as the _________________ rate.

7. In order to evaluate whether they will be able to obtain an adequate supply of

employees to achieve their goals, employers need to assess the ___________
__________ and the ____________ ______________ of human resources.

8. What do you obtain if you make the following calculation: (number of

employees with 1 year or more of service – number of people in post 1 year ago / total
number of employees) x 100? ______________ ________________

9. Changes in the numbers of people in the labour force are caused by a

combination of ___________ _____________ and _______________
_____________ ______________.

10. When employers experience ongoing difficulties in filling vacancies, this is

defined as demonstrating the existence of ____________ _______________.

11. The identified consequences of skills shortages and skills gaps on operational
effectiveness include __________ __________ of _____________ ______________,
________________ __________________, and inability to _______________
_________________ _______________.

12. The four main areas in which an organisation may develop Human Resource
strategies are __________________, ___________________,
____________________ and _____________________.
13. In addition to recruiting new employees, organisations might consider
_______________ and ________________ planning for their existing employees in
order to meet demand for increased skill levels.

14. When formulating Human Resource reward strategies, organisations should

ensure that rewards are linked properly to the ________________ of
__________________ ______________.

15. Improved employee relations may be achieved through action plans that focus
on better ____________________, ___________________, ____________________
______________________ and ____________________.