Intellectually Managed Services

( Version 2.0 )

IT Infrastructure

Application Maintenance

End To End Support

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 OUR SERVICES OFFERING

AT A GLANCE:....................................................................................................................................... 3
Introduction ........................................................................................................................................... 4
Datacenter Services ........................................................................................................................... 5
Cloud Solutions .................................................................................................................................... 6
Remote Infrastructure Support Services ........................................................................................ 7
Virtualization & Transformation ........................................................................................................ 8
Backup Storage & Data Vault Management (BSDVM)&DR ..................................................... 9
Service Management (SD /SM) ..................................................................................................... 10
End user Workspace (DaaS) EUC .................................................................................................. 11
Specialized Consulting Services (SCS) ........................................................................................ 12
Service Integration Services ........................................................................................................... 13
Managed (Security) Services ........................................................................................................ 14
Network Services ............................................................................................................................... 15

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 AT A GLANCE:

Advisory Design Manage

Strategy PoC Integrate
Due Implement Transform
Diligence

  
Data Center Services Infrastructure Strategy
Data Center Strategy, Design, Automation, Support
(Run-Maintain)
Data Center consulting Audit /SecOps / Compliances
/ Transformation /Transition

  
Cloud Computing Public and/or Private cloud based solution, Specialized
Technology based solution on AWS , AZURE ,
Rackspace etc… , DevOps /Sysops , formation,
automation
Offshore + Onshore H&M, Remote Level 100,200,300 +
  
Remote Infrastructure Support
(RIS) Services Architect Level Support, SLA Dashboard and Matrix
Reporting Management. Mainframe consulting.

  
Virtualization & Transformation Physical Datacenter Due Diligence & Virtualization
Feasibility Matrix compilation, Capability & Maturity
Assessments; Proof of Concept, Conceptualization ,
Deployment and Management(Run & Maintain)

  
Backup Storage & Data Vault Cloud Storage and/or Off-site Data Management
Management (BSDVM)&DR Solutions, Disaster Recovery (DR) & Business Continuity
(BCP) Execution. Backup & Storage Consolidation,

  
Service Management (SD /SM) International Service Desk (ISD), IMSD, ITIL adhered &
Formed Service Desk with in-house Tools (but not
limited to), Enterprise tools to manage the whole
procedures. KMS, SOP, CMS Process portal for Each
Project, Each Facilities.
EUC Automation For Large, Medium, Small & Micro
  
End user Workspace (DaaS)
EUC Ent.(LMSMe) , BPOs, KPOs, APO.
Windows & AD, GPO, MDM, BYOD, Unified
Communication, IAM, AWS /Google Cloud Workstation
/ CITRIX /VMWARE VDAs.

  
Specialized Consulting Project Base Consulting.
Services(SCS) Specialized Task Base Project with specific time lines.
Merger & acquisition, Demerger Infraproject
Management.

  
Service Integration Standardized(ITIL,COBIT) Process & Tools, IT
Governance, ISO Governed , RISK ,Compliance ,
Performance, management with strict KRA / KPA/
Matrix base integration and transition

  
Managed (Security) Services End-To-End Project on Managed services for IT
organization for and out sourced model unlike and
MSP or CoE, SecOps or Security Audit/Network Security
evaluation and Deployment.

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 Introduction

Customers today perceive a highly industrialized world dependent on business outcomes,

digitalization and pervasion of SMAC technologies in their business channels. At Autoenginiea,
We have invested time & technologies & built our proposition that help you maximize your
aftermath on your IT infrastructure which is at the precise core of Today’s business.

Our rich portfolio of service offerings span across the infrastructure lifecycle of Plan-Build-Run-
Monitor (PBRM), includes niche infra consulting alike data center transformation, end user
computing, enterprise networking, enterprise security, IT infrastructure operation management
and end to end services. We are currently focused to make sure we enter in to market where
we are ready to serve the emerging Industry 4.0. The Industry 4.0 is the term for the current trend
of automation and data exchange in manufacturing technologies. This includes cyber-physical
systems, the Internet of things, cloud computing and cognitive computing.

How We Are Helpful!!

• We understand Hybrid IT setups. We have strong standpoint and experience in Optimization on

Cloud technologies and Modernization of applications and in a position to support Hybrid
environments effectively.

• We are cost obsessed and drive a war against infrastructure inefficiency through our managed
services and internally developed Tools.

• We understand that Infrastructure is the foundation for achieving business outcomes and are
ready to handle and advice on the impact of digitalization, mobility, cloud, security and
analytics through already well developed practices and experience.
Our Capacites:

 “Best Value & Best Quality (BVBQ)” Standards of Global Delivery

 Instant access to our resources throughout our ISD centers.
 BestInClass Tailor made monitoring platform for each customer with 99.9 – 95.0 % credit based
Availability reporting technologies.
 Customer satisfaction Index (Average) generated from automated feedback
system.
 We are a start-up and highly motivated organization with proving best of Technical trainings to
our staff every Quarter basis.
 Over 125 Man years of diversified domain experience with meeting World class service levels.
 We adhere industry class standard for each industry/domain projects where in we invest in
time and research to establish the global compliance level for each projects with meeting ISO
standards alike ISO 9001, ISO/IEC 27001 ,ISMS.

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 Datacenter Services
Enterprises are witnessing exponential growth through innovation in supply chain, multiple
delivery channels for customers and their relationships with global spread. Such Businesses
requisite to act fast to meet the dynamic and changing landscape for customer and supply
chain profiles with newer applications and connections. Today, the enterprise data centers
continue to be the main service hub to drive innovation with a new paradigm for business agility
and response. To meet the business essentials, Data Centre transformation and managed
services continue to be core and key strategies for IT.
However, in reality, there are major challenges associated with data centers currently:
• Single Window of truth with automated management framework
• Silos of applications and need driven IT infrastructure.
• ‘Locked-in’ OEM vendor driven designs and issues with agility and scalability
Our end-to-end Data Centre services include:

• DC Transformation Services
• DC Managed Services
• Hosting & IaaS (iStructure)

How We Are Helpful:

• Transformational programs to achieve business value with TCO reduction - up to 30% cost
savings on base case.
• Proven Method and Certified Tools for Data Centre Study and dependency analysis.
• Industry-based reference architectures meeting the need for compliance and security.
• Transformation in a Greenfield or a brownfield environment to maximize existing technology
investments.
• Multi-tenant and single tenant Cloud services by leveraging our own data centers globally with
Single window management (Service Desk) for integrated management of applications,
infrastructure, and cloud remotely.
• Dedicated Hands & Eyes support augmentations.

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Cloud Solutions

The changing anatomy of business has made the world become disposable in no-time. This
mean everything is mobile, always connected, on-demand, instant, immediate and molten.
Whilst the world is so interlaced with bunch of variables, the vigor behind this is the cloud
computing which enables delivery in the borderless architecture.

Though the complexity to build the a cloud in the borderless & Serverless architecture is well
understood , the demand is on the rise with several core reasons identical to performance,
security, controls and availability. Naturally the cloud uplifts the way against the traditional
delivery models as it’s a clear winner again the CAPEX model and with having many Cloud
Service Provider(CSP) even winner in OPEX model comparing to Private or Hybrid cloud with
crafting the best Return on Investment (RoI).

With Augmented Reality & Artificial Intelligence it is proven to be futile to keep burning a large
set of cash and environment burning when it can be so automated and human errorless. Being
DevOps way the evolved service criteria are now broaden to have tailor-made solution easier
than ever.

APL’s consulting services for cloud computing practices comprise:

1. Private Cloud
2. Public Cloud
3. Hybrid (Private + Public) Cloud

What we serve today:

Startup Cloud Solution

Cloud Infrastructure Consulting Services
Cloud Infrastructure Management Services
Cloud Automation and Policy Management Service
Cloud Security Solution
Cloud Disaster Recovery Solution
What we target to serve in future:
Cloud Infrastructure Services
Managed Cloud

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Remote Infrastructure Support Services

The global business scenario of today’s world creates a huge competition and seek presence
of any SMEs & LMEs to showcase the geo-presence in each corner of the world. To build the
level of presence IT requires to go thought a huge transformation to make sure the environment
remains simple and small (Keep IT Simple & Small) “KISS” and yet remains gainful. This is fairly
possible through creating a Multifaceted yet simple infra that is managed through a single
window to give a best throughput and reduced TCO for the enterprise success.

APL, extends hands to build such highly available IT infrastructure and helps in managing
remotely be it anywhere in the world. Our comprehensive RIS offerings are based on our “Single
wIndow Mange(SiM)” framework by our partner eco-system of the business strategy.

Storage Server Network

Management Management Management

S
End User Security
i
Compute (EUC) Management
M

Database Applications Managed DR

Management Management

Remote Infrastructure Support - Portfolio

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Virtualization & Transformation

For all businesses, regardless of the industry, regardless of domain, the cost of traditional IT has
been continuously grownup and change has been constant. Most of the Physical Datacenter
has been constantly consuming the Three major resources of Business (Floor Space of Data
Center, People, and Technology to manage it). The virtualization boon to it. Thanks to
virtualization, business today have been able to bring down the IT overheads.

Be it VMWare, Hyper-V or Opensource the cost has been dramatically decreased matching the
best RoI for the business. The Virtualization today is so advanced where the concept is gone to
micro levels, leveraging virtual machines to containerizations, micro services and Serverless
computing organization save lot of money for their mainstream spending. The
conceptualization of cloning the VM or container of making the Templates and spinning the
server for future use reduces lots of man hassles (efforts, error and stereotype work where the
human errors are inevitable). The security becomes integrated as inherited from the main
machine.

What we serve today as a solution:

 Virtualization exploiting VMWare , Hyper-V , Linux KVM Based FOSS ,

 VDI Solutions like VMWare Horizon, Xen-App , Xen-Desk , Open Source Xen

 Open Nebula

 OpenStack

 Oracle Virtual Box

 Vagrant , Kubernetes , Docker, Parallel . LxC

 OpenVX

 IBM – i , Power Systems

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Backup Storage & Data Vault Management (BSDVM)&DR

Ease of access of Public cloud defines hybrid IT being the norm for most organizations today,
it's likely your production environment is a blend of in-premise composed with external data
centers, public and private clouds, and isolated legacy systems.

This multifaceted IT service delivery creates multiple points of potential failure, making it harder
to sustain continuity for “Business As Usual (BAU)” and to recover quickly if disaster strikes. Even
a few seconds of downtime can mean loss of:

 Sometime huge revenues

 Dissatisfied customers

 Missed opportunities

Being paid and stay ahead in a competitive market.

At APL we staples full range of services into a single tailored solution, focused on data
protection and recovery. Our approach spans people, processes and technology to fully
prepare you for disruption, downtime or disaster.

As a leader in maintaining always-on environments for our customers, we can assess your
operational risks, apply proven processes to address them and provide innovative
management tools for a high level of business continuity planning (BCP)—thrive your mission-
critical operations happen daily.

What we serve today as a solution:

Cloud-Based Recovery (CRPO)

Systems and Data Recovery Services (SDRS)

Business Continuity Planning ( BCP)

OFF-Site Tape (Vault )Managemanet (OTM /OVM)

60/40 – 80/20 Parallel Site Operations

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 Service Management (SD /SM)

INTERNATIONAL SERVICE DESK

APL’s Globally available delivery centers host either a large or small size IT Service Desk which
resembles ON/OFF/NEAR shore SD availability to the customer which acts as a nodal point of
communication and connect for all requests and concerns in an enterprise for optimal
accessibility to the Users and enterprises that face a wide range of challenges including the
need for quick service, a single point of accountability for their necessity to be empowered.

Enterprises level Challenges

• Future Equipped – on time and effective solutions
• Enhanced Productivity – ease of usage and adaptation
• Global Local Experience – through regionalized adaptation of global service
• Niftier Systems – through extensive use of automation
• Collaborative Change – communicate and involve users at every
How We Are Helpful:
• Facilitates integration of business processes into the service management infrastructure
• Actively monitors and owns incidents and user questions, and provides communication
channels for other service management disciplines with the user community
• Provides an interface for other activities such as customer change requests. Provides end-to-
end ownership of the calls till resolution.
• Large pool of ITIL certified consultants that works on global infrastructure and processes, and
are capable of migrating and operating on large scale IT support and call centres.

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 End user Workspace (DaaS) EUC

Technology trends like Social, Mobility, Analytics and Cloud are redefining the future of
workplace. Users are moving from a physical and fixed to virtual and flexible work style.
Sometimes there is an urgent need to move the business workloads from cubicle bound, and
company controlled desktop screens to a vibrant, dynamic, fluid and anytime anywhere
accessible workspace through any of the screens nearest to you – laptop, tablets, mobiles or
in near future even through smart TVs . Companies are challenged by the need to have an
aggregation service model in place to deliver this.
Autoenginiea’s LiVE Workspace Framework enables transformation to a user centric
workspace. Autoenginiea vision is to “Apply Innovation” to “enrich end user experience” by
delivering “Always fresh” technology and solutions to our clients & enable them to operate
their businesses in a “Risk Mitigated” and “cost efficient” manner
How We Are Helpful :

• Manage your current estate of devices and user services

• Enable transformation to the next generation of SMAC enabled workspace
• Design, build and manage an visible & efficient workspace
• Create a collaborative and agile environment for users

User Layer / Internal Layer Access Layer BYOD / External Layer

DMZ
Dump
SSL Terminal
NetScaler / F5 /
Delivery Group Riverbed Gateway
(External) Desktop

Tablet /
HDX Laptop

HDX
Thin Client
Delivery Group
(Internal)

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Specialized Consulting Services (SCS)

Whilst we are in to the edge of computing era, the time lines and meeting deadlines turn out to
be critical for any business eco-system. The life-cycle for any Software development or any
implementation has been narrowed as the generation of the products portfolio been lesser in
timed fashion. Project consulting becomes critical be it software implementation or any
infrastructure transformation.

Most of the Small and Medium organizations (SMEs) today faces number of challenges to
manage the projects with ad-hoc manage skills as the expertise within organization is limited. In
addition to that the world today moving through dynamic channels where the merger and
acquisition is very common if the organization interests seems like minded. Same product line
based companies becomes one organization. In adverse to that many organization after
acquisition decide to sale some of their business arm and demerge the vertical and sometime
a separate entity. This all processes are very complex and requires to have experience and
expertise to do rightsized justification. Agility is critical in managed IT services. The ability to scale
up or down without drama and often at short notice is essential in all effective IT contracts. All
organizational change has a corresponding impact on future provisioning of IT service, and the
two must work smoothly together.

When, such example, a merger or acquisition occurs,

the speed with which systems and processes can be
brought together is a key determinant of success. As
a provider of managed services, APL understands
the importance both of knowing the individual
customer and the specific needs of different industry
sectors.

The operational rhythm, for example, of a system which manages student applications for
university places is not the same as a billing system for a utility company or telco. Managed IT
service is not high profile in business glamour – but we do not underestimate its impact on
customer service and brand quality.

Whilst for example, a demerger or separation occurs ,

the swiftness of handling systems and process need a
rightful departure of the systems is an equal key
determinant of success. Loss of any information to the
demerged entity may face the business losses or
litigated contests making the business in hostile
situation. As a provider of managed services, APL
understands the importance both of knowing the
individual customer and the specific needs of
different industry sectors.

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 Service Integration Services

The main challenges facing organizations today on their path to growth are complex
technologies and a rapidly evolving business environment. Consequently there is a pronounced
need to understand the complexities of the IT environment and ensure that the technology is in
line with your business objectives. The need to achieve operational excellence irrespective of
the organization sizes while maximizing efficiency to enable technology enabled business
transformation is paramount.
Today there are organization facing challenges to integrate their environment from the Legacy
Systems to the Latest Support encompassed systems ensuring the chock-full tech refresh to the
platform to match the unparalleled rapidity to deliver the solution to the market. Most of
Finance, Insurance & Healthcare sector even today has the siloed walloping environment which
they famine to integrate with the latest technologies.
How We Are Helpful:
• Application and enterprise systems integration

• Network integration

• Platform integration

• Retail automation

• Security Infrastructure Integration

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 Managed (Security) Services

Primarily Managed Security Services (MSS) are driven by the need for Cyber security which
includes 24/7 security, monitoring, vulnerability management, security operations and meeting
compliance requirements. The focus of security is evolving from reactive response to proactive
investigation and management of advanced threats. This helps improve the bottom line
through securely embracing new technologies, mitigating cyber threats and regulatory
compliance while demonstrating business value.
These varied requirements are bringing businesses to move towards specialist MSS partners in
order to utilize more competent expertise and ongoing improvements in line with the shifting
threat landscape.
How We Are Helpful:
• Protect your information assets by comprehensively managing security components
• Mitigate adverse impact on confidentiality and availability
• Reduce risks through high level of security for information assets
• Help organization to protect their computers from ransomware attacks.

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Network Services

Change is the Key Driver for new technology acquisition & adoption in organizations. Today,
Network & Communication Infrastructure is the foundation platform for IT & business success –
the ability to connect Applications with Employees, Customers & Partners quickly & efficiently is
the need of the hour.

Autoenginiea’s Network Services is a trusted partner at the forefront of Network Transformation

as well as Network Management leveraging new technologies and delivering them efficient
keeping all networks pulsating at business speed, absorbing the increased load of rich media
communications and managing all aspects of unified communications including third party
contracting, if desired.

Everything in today’s world is extremely networked now. Virtual Reality and Augmented Reality
with Internet of Things teams today expect to be able to collaborate effectively at any time,
from any location and using any device regardless it is on, off or near shore. It’s not just
employees who depend on the quality and resilience of your network services, the whole world.
They extend across the entire business eco-system, to include their partners and their customers.
In addition to person-to-person and person-to-process, we are witnessing a massive increase in
machine-to-machine communication too.

The quality of network communications has a direct impact on both enterprise sustainability and
business efficiency. When, for example, full scope converged communications become part of
the enterprise culture, the cost and environmental impact of business travel is minimized as more
efficient digital collaboration becomes the norm.

As a provider of managed network and communication services, APL can manage all third
party relationships to ensure that your voice and data services meet growing demand. We
ourselves actively manage over high numbers of network devices connecting millions of people.
Our strong relationships with leading network and telecommunications companies drive us to
continual innovation in networking and communication.

New rich media communications do more than increase demand with the burstable capacities.
They necessitate smarter and more responsive allocation of network resources, and we make it
possible to scale up massively for peaks in demand, without paying extra cost on permanent
redundancy. As more and more enterprises make unified communications the business norm,
with simultaneous voice and data conferencing for distributed business teams, the need for
agile management becomes ever more critical.

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 All Six of our focus areas (Managed: Workplace, Infrastructure, Network& Communication,
Applications, Security, and Business Continuity) demand an exceptional depth of technical
understanding – and APL is proud of its strong engineering background. It is the depth of
industry-specific experience which underpins real differentiation. With network and
communications, this is particularly evident. A broadcast media company needing to move
massive production files across private optical networks has different requirements from a
healthcare industry company needing to research data to their data-science on shore
application for analytics and a fuel station point-of-sale device over a public line.

There are now over two billion internet users worldwide, and as their constant use of social
networking spills over into the way in which business works, APL is keen & focused on anticipating
and preparing for this inevitable impact on network and communications management.

How We Are Helpful:

• Reduction in Upfront Investments

• Deliver Cost Saving
• Deliver Reduced Support Costs
• Deliver Reduction in TCO
• Constant update of the Network Devices to handle the extending cap.
• Manage the Vulnerability life-Cycles
• Manage Enterprise Network through Single platform (NoC)
• Mitigate the Compliance & Risk.
• Extend / Scale Network with the minimum outage

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For more information,
Australia Office
16, Cookes Road,Windsor Gardens,Adelaide 5087, Australia.
 Mail us : au.sales@autoenginiea.com
 Call us : +61 410900163
 Visit us : au.autoenginiea.com
India Office
 Mail us : sales@autoenginiea.com
 Call us : +91 96 32 795 985 or +91 94 84 666 157
 Visit us : www.autoenginiea.com
Autoenigniea.com, the APL/AEPL logo, APL Consulting, APL Cloud AEPL are registered trademarks of Autoenginiea July, 2016 © 2016 APL.

Any registered trade mark used with or under the permission of the respective IP holding organization Limited. All rights reserved. We do not claim any rights on their intellectual
properties.

We are either using it under the circumstance where we are either in to partnership and/or dealer and/or distribution network channel mangers or hold certification with having
experts on-board to provide the services for the said technologies

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