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The influence of Intrinsic Rewards on the job satisfaction of employees

CHAPTER 01: INTRODUCTION

1.1 Overview
In this era organization’s environment regulate the reasonable balance between

commitment and performance of the organization. The occasion of (gratitude and reward serving

to employees) is a most provisional factor in rising the self-esteem of employees. According to

(Oosthuizen, 2001) it is the duty of managers to motivate and gratitude employees and encourage

their behavior to achieve greater productivity.

Employee’s job satisfaction is a key factor for management from both subjective and

research-based accounts in most of the recent corporations. Therefore past decade’s researches

on job satisfaction had created a considerable concern among investigators universally. It has

also reached to an argument as to which variables actually effect employees’ satisfaction with

their job, which in result leads to enrich the productivity in organizations (Westover & Taylor,

2010).

Most of the researchers claim that each and every business entity (Big, moderate or

small) has its own different way of inspiring its staff. Job satisfaction of workforces can be

generally classified into five different categories: need fulfillment, inconsistencies, value

accomplishment, equity and dispositional/inherited mechanisms (Kinicki & Kreitner, 2007).

The most significant and essential variable in work organizations and in organizational

behavior is job satisfaction. It is the common attitude of a worker to his/her job. The greater the

job satisfaction, the more the employees will embrace a positive approach to their jobs (Wang &

Feng, 2003) and they will be more loyal to the organization. Likewise, workforce with greater

job satisfaction would show a reduced tendency to search for a job and to quite the organization.

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The influence of Intrinsic Rewards on the job satisfaction of employees

Similarly, workers who find their necessities as unmet, raise in general dissatisfaction and

become progressively concerned to opposing places of occupation and frequently result in

voluntary conclusion and organizational income (Mathieu & Zajac, 1990).

Through Business and Management Review, job satisfaction is a standout among the

most noteworthy and imperative variables in hierarchical conduct furthermore, in companies.

This is the general condition of mind of a worker to his profession. The greater the employment

fulfillment, the more probable specialists will grasp an inspirational disposition toward their

occupations (Wang and Feng, 2003)

The two important motivational aspects are extrinsic and intrinsic rewards, which effect

the employee’s opinions at very excessive extent and create workers mind about to support

organization fully. Interchange of support between organization and employees denotes as the

major base of business support theory in workers mind, which influence the employee’s job

satisfaction and reliability to the organization (Anh Ngoc Nguyen, Jim Taylor and Steve Bradley,

2003).

For the acknowledgement of employees Intrinsic rewards are found much helpful.

Literature has proved that the appraisal and encouragement or the reward system of the

workforce result in the greater worker job satisfaction and productivity. The organizations will

get the finest work from their workers whose workers have the observation that the organization

treats them in adequately well way. Further, the employees who are being well treated are more

involved with the work and more loyal to organization (Rhoades, L., Eisenberger, R. and Armeli,

S., 2001) and the organizations whose workers are being behaved like an electronic device will

resign from the organization or work less involved with the organization (Allen, D.G., Shore,

L.M. and Griffith, R.W., 2003).

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The influence of Intrinsic Rewards on the job satisfaction of employees

Since unique factors had used to encourage the workforces, one of those is to appreciate

the work by uttering thanks. Intrinsic rewards had wider variety presented which rise job

satisfaction of workers. Some of those rewards derive in the shape of task Involvement, task

autonomy and task significance. These three main types of reward have their own advantages in

creating a vastly satisfied workforce.

From many years the term job satisfaction had gained a noticeable part in literature of

social science. The large amount of researches have been accompanied on this topic by both

sociologists and psychologists. More than 3,200 articles have been assembled on the topic and

the figure stays to rise. The major aims for the marvelous concentration in this topic is the

certainty that job satisfaction has impact employee’s productivity in organization and advances

the effectiveness of organization. Other important cause for fame of this concept came from idea

that worker’s job satisfaction might has serious significances for the comfort of the employees in

terms of mental & physical health, as well as satisfaction in general with life (Locke, 1976).

In this era, organizations are facing numerous challenges but the most important is

regarding workers’ happiness. Workers spend their maximum time at work but still they are not

entirely satisfied with their work, therefore satisfaction is not only essential for workers

wellbeing but also for business wellbeing. (OB) Organizational behavior researchers had worked

a lot on creating the relation between employee’s behaviors and organization that will be

providing help to satisfy the needs of both on constantly basis. In the OB the term job

satisfaction has been studied extensively in literature. In early nineties, the concept of job

satisfaction has originated, when researchers has started to research on workers job duties

(Taylor, 1911).

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The influence of Intrinsic Rewards on the job satisfaction of employees

1.2 Statement of the Problem


To identify the influence of Intrinsic Rewards on the level of Job satisfaction of workers.

1.3 Hypothesis
H1: Positive relation exists b/w Task Autonomy & Job satisfaction.

H2: Task Significance has a direct relation with the employees’ Job satisfaction.

H3: Task Involvement is directly related to Job satisfaction.

1.4 Outline of the Study


This study has looked at the influence of intrinsic rewards on the job satisfaction of

employees. There are three main varieties of intrinsic rewards, rises satisfaction and overall

productivity of workers. These rewards are known task involvement, task autonomy and task

significance.

As intrinsic rewards has played a very fundamental role in improving the job satisfaction

and productivity of employees in the organizations since decades and always lead positively to

the success of organizations.

This research is based on a case study on the employees of Toyota Motor Corporation in

order to analyze that whether intrinsic rewards enhances the employee’s job satisfaction.

1.5 Definitions
01. Job Satisfaction

Job satisfaction is described in many possible manners. Some researchers believe that it is how

pleased an employee is by her or his work, in other verses, whether or not employee likes the

work or personal aspects or faces of works, like nature of job or supervision. Many believed it is

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The influence of Intrinsic Rewards on the job satisfaction of employees

not as simple as this directs and as an alternative that multi-dimensional psychosomatic reactions

to one's task are evolved.

02. Intrinsic Rewards:

A result that provides satisfaction to an individual that comes from a well completed task. There

are three main types of Intrinsic Rewards. These are following.

I. Task Autonomy

Task Autonomy states that a work place where few or limited amount of freedom or

independence is allowed while doing work or making decisions at their work place. It is refers to

the decentralization of authority to the employees by their supervisor or managers in doing their

tasks or making decisions to promote capability to perform work independently. It creates the

logic of responsibility.

II. Task Significance

It is the extent to which the importance is given to the tasks or work of employees so that they

feel the essentials of their task and emotionally attached with the organization which leads to

their job satisfaction. For instance, the significance of the workers’ task in work place.

III. Task Involvement

Workers are task involved when they are interested in performing their tasks. This leads to the

higher motivation of employees. Task involved employees like to face different challenges while

performing their tasks.

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CHAPTER 02: LITERARTURE REVIEW

Rewards were explained as “potential sources of rewards to the worker" (Kalleberg, 1977). What

employees want to receive from work or what they perceive, is represented by rewards. Many

researches illustrate how rewards are essential determinants of job satisfaction of employees.

(Gerald & Dorothee, 2004) and (Clifford, 1985) originated; rewards are expressively linked to

proficiency & job satisfaction. Job satisfaction meant for employees is resulting in amount from

anything employees recognizes from work. Rewards influence the satisfaction of workforce

(Clifford, 1985).

Previous researches suggested that job rewards contain the whole job benefits. On the other side,

the efforts of (Kalleberg, 1977), had pointed queries about the way in which work related values

has impact on job satisfaction. In fact Kalleberg has distinguished between job rewards and work

values. Ultimately job values and job rewards are the extrinsic and intrinsic benefits that

employees receive from their work. (Kalleberg, 1977) and (Janet & Lacy, 1987) argued that both

these factors affect job satisfaction, but financial job rewards are more considerably associated to

job satisfaction in comparison with job value which is linked to intrinsic portion of job rewards.

Job rewards have been divided into categories, which are intrinsic & extrinsic rewards.

Intrinsic rewards can be categorized in to task significance, task involvement and task autonomy

(Clifford, 1985). Task significance indicates the extent to which task is supposed as an important

participation to the work processes. Where Task involvement states that the extent of which the

work is seemed challenging and curious. At last, Task autonomy speaks about the degree of

choice/freedom while performing task.

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(Organizational efficiency track affected by the rewards in both negative and positive manners)

is kept in mind while designing rewards system. Organizational performance is influenced by the

result of employee’s participation in company. The relation of organizational deeds and

employees improved the organizational productivity and commitment as well as employee

knowledge and skills (Howard, L.W. and Dougherty, T.W., 2004).

Most studies has proved that rewards system has great importance for employee’s result in

productivity. But specific rewards are not mentioned for increasing productivity of organizations.

Rewards are generally defined to include all sorts of rewards. In which intrinsic rewards are non-

financial and having not physical exist rewards. For instance, recognition, appreciation,

acknowledgement, respect, professional growth, authority to immediate tasks are some of the

intrinsic rewards.

Commitment is a perception and belief of workers about receiving the organizational values and

objectives as their own values and objectives. To keep attached with organization, workers show

approval to organizational values and policies (Porter, L.W., Steers, R.M., Mowday, R.T. &

Boulian, P.V., 1974).

For integrating the commitment of workers intrinsic rewards have greater importance.

Organizations give the chances to workers because of their performance, for the

acknowledgement and recognition as a reward which in result the workers emotionally closed

with the organization due to being acknowledged. To construct the emotional and passionate

attachment among workforce towards organizational objectives, intrinsic and social rewards are

found very helpful (Burke, W.W., 2002).

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Every business focuses on worker’s commitment created on worker’s perception about the care

from the business. Therefore workers feel they are acknowledged and recognized by their

management, workers feel committed and satisfied to the organizational interests. Employees’

attach to their work due to the outcome of organizational perception in their mind (Eisenberger,

R., Huntington, R., Hutchison, S. and Sowa, D., 1986).

Rewards are mainly considered stimuli which leads to employee’s job satisfaction (Lawler, E. &

Douglas, H., 1970). Rewards rise the performance of workers and organization (Ojokuku &

Sajuyigbe, 2009).

The working area of employees has different interconnected factors. Those factors are

enlightening the superiority of work life that comprises the understanding these dimensions and

factors that are linked to the job satisfaction. Number of researches had conducted on rewards

that are expressively linked to job satisfaction. Positive relation between reward and job

satisfaction survives and rewards are measured key aspect in defining job satisfaction of workers

(Clifford, 1985).

Main intrinsic rewards are the task involvement, task significance and task autonomy. Task

significance is one serious element in today’s economy in which workers do work that is useful

and helpful for other employees. Task Autonomy is amount of independence in arrangement of

job and firm processes that workers fulfill while doing work (Hackman, 1980). Task

involvement is limit of, how plentiful is work (Rehman, Khan, & Lashari, 2010).

Influence off intrinsic rewards such as task involvement, task significance & task autonomy on

job satisfaction has been examined in the literature. Job satisfaction is an optimistic emotional

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sense and it derives from the contrast of expectation from what he actually gets from his job and

what his job is (Locke, 1976).

(Kalleberg, 1977) has raised the question about the job values and job satisfaction. Ultimately he

differentiates between job rewards and job values in his researches. Job values denotes the

approach and connection of a single towards his work. Job rewards are the intrinsic values which

a worker obtains from the job.

Modifications in profession, social class and rewards presented by the proprietors to different

profession and level of workers. Autonomy in the work can rise motivation and satisfaction of

the employees. Satisfaction and motivation in the job increases the efficiency of the workers

(Ravinder et al, 1977).

The chance to study new things and additional freedom in the work have positive relation with

workers’ job satisfaction. Chance to learn newer things and autonomy in the work growths the

satisfaction of the workforces and intrinsic rewards are equivalent helpful for the workers

regardless of appeal (Linz et al, 2010).

The separation of rewards (intrinsic) as task involvement, task autonomy, and task significance is

done via (Clifford, 1985). There is a positive effect of intrinsic rewards on job satisfaction.

Rewards improve the job satisfaction of workers (Jeffrey, 2008).

(Donald & Sanjay, 2004) considered these variables of job satisfaction involvement, job

commitment and job characteristics. That research revealed that financial rewards for employees

are not significant in all kinds of situations. The reward other than economic also matters for the

job satisfaction of workers. The chances to learn and enhance skills are vital for job satisfaction

(Hunjra et al, 2010) delivered the proof that there is positive relation among autonomy, behavior

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of leadership, work environment and job satisfaction. This research was held in banking regions.

The outcome told that in the work place more autonomy rises the job satisfaction of the workers.

Intrinsic rewards become motivation for workers and have major importance (John & Ron,

2009).

(Olagoke, 2010) has discussed about the helper care givers of public and tells that workers are

additional satisfied with the intrinsic rewards, such like self-growth and individual psychological

and emotional development. For workers, Job satisfaction is further linked to extrinsic rewards

rather than intrinsic rewards.

(Rehman et al, 2010) has conducted research on intrinsic and extrinsic rewards and their

affiliation with worker job satisfaction. He has studied in the service industry that is electric

supply corporation. He originated; rewards are stronger determinant of worker job satisfaction.

He used these rewards task significance, task autonomy and task involvement to define the job

satisfaction of workers. He resolved with, there is major relation between workforce’s job

satisfaction and rewards (intrinsic).

Additional significance, identity and autonomy rise the satisfaction of workers. By a great level

of task autonomy, women employees have expressively greater level of satisfaction rather than

male employees. Task autonomy is extremely associated with the job satisfaction of workers.

Providing additional autonomy at work place rises the satisfaction of the workforces. (Rebecca,

2006) considered the professors job satisfaction. He observed the relation between

acknowledgement and professor’s job satisfaction. He initiated that there is a direct relation

between acknowledgements with job satisfaction.

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Providing different tasks improves the motivation of workers. Motivated worker is most satisfied

and loyal with his/her job (Hertzberg, 1950). Surveyed and presented a report about workers’ job

satisfaction. That Society originated that autonomy, range of tasks and freedom enriches the

worker job satisfaction. There is a positive relation among task autonomy and job satisfaction. If

there is free will at work then workers are extremely satisfied and motivated with their job.

Different rewards like appreciation and task autonomy growths the satisfaction of the workers

concerning task (Clifford, 1985).

The most significant and essential variable in work organizations and in organizational behavior

is job satisfaction. It is the common attitude of a worker to his/her job. The greater the job

satisfaction, the more the employees will embrace a positive approach to their jobs and they will

be more loyal to the organization. Likewise, workforce with greater job satisfaction would show

a reduced tendency to search for a job and to quite the organization. Similarly, workers who find

their necessities as unmet, raise in general dissatisfaction and become progressively concerned to

opposing places of occupation and frequently result in voluntary conclusion and organizational

income.

More involvement in a work, contribution in making decision, opinion and sharing info with

staffs rise the job satisfaction. More participation in making a decision has positive and direct

relation with job satisfaction. And if there is a rise in contribution in work then there is a great

worker satisfaction towards job (Robert and Cindy, 2008 Intrinsic rewards are shadowed with

extrinsic rewards; influential element of satisfaction through all professional groups. Rewards

perform a vast role in appealing, encouraging and holding workers.

Agreeing to (Jenaibi, 2010) these rewards are the directions for associating worker satisfaction in

businesses, giving opportunities for sharing information and authorizing workers work boosts the

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satisfaction of the workers (Linz, 2003), chatted regarding the job satisfaction between

employees. He has also established that workforces provide status; have new skills and chances

to learn more. Accepting these rewards rises the job satisfaction.

Task involvement: extent of how much work is exciting and puzzling. There were different

scholars that worked on intrinsic factors and recommended that these aspects has vast influence

on job satisfaction of workers. While extrinsic rewards are social for organizations. These

rewards denotes to those that could be resulting from collaboration with other employees on task

(Rehman, Khan, & Lashari, 2010).

Frank relation opportunities on work place will rise satisfaction of workers and aim to resign

from the organization can be lower through task involvement (Luddy, 2005). Supervisor and

workers relation are significant determinant of job satisfaction, high amount of job satisfaction is

linked with respectable supervisor and worker’s relationship. While on the other side,

organizational rewards are the physical rewards (Wharton & Baron, 1991).

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CHAPTER 03: RESEARCH METHODS

This study is based on examining the impact of intrinsic rewards (Task autonomy, Task

involvement and Task significance) on employees’ job satisfaction working in the organization.

In the organization if these rewards are being provided to the employees by the top management

or by their supervisors, so what will be the influence of these rewards on the job satisfaction of

the employees.

3.1 Method of Data Collection


Questionarries would be used as an instrument of data collection. And the population would be

employees of Toyota Motor Corporation (Sample frame).

3.2 Sampling Technique


Random sampling technique has been used.

3.3 Sample Size


Sample size for this study was 100 respondents (employee).

3.4 Statistical Technique


SPSS has been used as statistical technique to find out the impact of factors like Task autonomy,

Task significance and Task involvement on the level of job satisfaction of the employees.

3.5 Instrument of Data Collection


Questionnaires were used as an instrument for data collection. The questionnaire consists of 15

closed ended questions. The closed ended questions are asked based on Likert scale. Given

below.

Strongly Strongly
Agree Neutral Disagree
Agree Disagree

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3.5.1 Validity and Reliability Test

The instrument was pre-tested for identifying that weather there are any problems with the

instrument or was it easy to understand and answer the questions? Through pretesting we have

found that all employees felt very comfortable in answering and found the instrument exciting.

SPSS 17 version has been used for reliability and validity test. The findings from

reliability tests are following.

Table 3.1

Category Cronbach’s Alpha N of Items


Job Satisfaction 0.85 03
Task Autonomy 0.73 04
Task Significance 0.52 04
Task Involvement 0.24 04

3.6 Research Model Developed

INTRINSIC REWARDS
 Task autonomy JOB
 Task significance SATISFACTION
 Task involvement

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CHAPTER 04: RESULTS

4.1 Findings and Interpretation of the Results

H1: Positive relation exists b/w Task Autonomy & Job satisfaction.

H2: Task Significance has a direct relation with the employees’ Job satisfaction.

H3: Task Involvement is directly related to Job satisfaction.

Table 4.1 Descriptive Statistics

Mean SD Correlation Reliability


1 2 3 4
Job Satisfaction 0.85
JS1 1.7800 .93830 - - - -
JS2 2.0900 1.36400 0.671 - - -
JS3 1.8100 1.03177 0.812 0.601 - -
Intrinsic Rewards
Task Autonomy 0.73
TA1 2.1200 .99778 - - - -
TA2 2.2200 1.07853 0.538 - - -
TA3 2.4500 1.27426 0.315 0.464 - -
TA4 2.2000 .98473 0.315 0.386 0.427 -
Task Significance 0.52
TS1 1.9900 .96917 - - - -
TS2 2.6800 1.17103 0.131 - - -
TS3 2.1300 .96038 0.436 0.019 -
TS4 2.0100 .87033 0.443 -0.66 0.482 -
Task Involvement 0.24
TI1 1.8500 1.14922 - - - -
TI2 2.6700 1.29533 -0.129 - - -
TI3 2.1100 1.02391 0.418 0.73 - -
TI4 2.7200 1.18986 -0.38 0.188 -0.16 -

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Interpretation:

Above table 4.1 “descriptive statistics” shows the reliability of each variable i.e. 0.85 of job

satisfaction, 0.73 of task autonomy, 0.52 of task significance and 0.24 of task involvement. This

table also represents the Correlation, Mean and SD among questions of questionnaire.

H1: Positive relation exists b/w Task Autonomy & Job satisfaction.

Table 4.2 Model Summary


Model R R Square Adjust R Std. Error of
Square the Estimate
1 0.605 0.366 .0359 .079083

Interpretation:
36.6% variation in the dependent variable is explained by the independent variable that is
36.6%variation. Job satisfaction comes from task autonomy rather than task significance and task
involvement. This may be true in Pakistani environment where employees prefer to have
autonomous power to make decisions.

Table 4.3 Anova


Model Sum of Squares df Mean Square F Sig.
1 Regression 35.349 1 35.349 56.522 0.000
Residual 61.291 98 0.625 - -
Total 96.640 99 - - -
A: Predictors: (Constant), Task Autonomy
B: Dependent Variable: Job Satisfaction

Interpretation:
The significant value is 0.00 which is less than 0.05 therefore the model is significant.

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Table 4.4 Coefficients


Unstandardized Coefficients Standardized
Model Coefficients t Sig.
B Std. Error Beta
1 (constant) -1.047 0.399 - -2.624 0.010

Task Autonomy 1.166 0.155 0.605 7.518 0.000


A: Dependent Variable: Job Satisfaction

Interpretation:

Y = -1.047 + 0.605X + e

Results: H1 has been accepted.

H2: Task Significance has a direct relation with the employees’ Job satisfaction.

H3: Task Involvement is directly related to Job satisfaction.

Table 4.5 Excluded Variables

Collinearity Statistics
Partial
Model Beta In t Sig. Minimum
Correlation Tolerance VIF
Tolerance

Task Significance 0.170 1.712 0.090 0.171 0.640 1.562 0.640

Task Involvement 0.113 1.230 0.222 0.124 0.767 1.304 .0767

A: Predictors in the Model: (Constant), Task Autonomy


B: Dependent Variable: Job Satisfaction

Interpretation:
Task significance and task involvement are excluded variables because the significance value of

task significance is 0.090 which is greater than 0.05 and the significance value of task

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involvement is 0.222 which is also greater than 0.05 which represents that these two variables

are not been selected.

Results: H2 and H3 are not been accepted.

4.2 Hypothesis Assessment Summary

H1: Positive relation exists b/w Task Autonomy & Job satisfaction.

H1: Has been accepted that Positive relation exists b/w Task Autonomy & Job satisfaction.

H2: Task Significance has a direct relation with the employees’ Job satisfaction.

H2: Has not been accepted that Task Significance has a direct relation with the employees’ Job

satisfaction.

H3: Task Involvement is directly related to Job satisfaction.

H3: Has not been accepted Task Involvement is directly related to Job satisfaction.

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Figure 4.1
Histogram
Dependent Variable: Job Satisfaction

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Figure 4.2
Normal P-P Plot of Regression Standardized residual
Dependent Variable: Job Satisfaction

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Figure 4.3
Scatterplot
Dependent Variable: Job Satisfaction

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4.3 Clustered Columns Representation

Q.NO.01 Generally speaking, I am satisfied with this job.


Strongly Agree Agree Neutral Disagree Strongly Disagree
47 38 5 10 0

50
45
40
35
30
25
20
15
10
5
0
Stronsly Agree Agree Neutral Disagree Strongly Disagree

Q.NO.02 If I had the opportunity to start over again, I would choose the same type of work I
presently do.
Strongly Agree Agree Neutral Disagree Strongly Disagree
48 24 10 7 11

60

50

40

30

20

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

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Q.NO.03 Taking into consideration all things about my job, I am very satisfied.
Strongly Agree Agree Neutral Disagree Strongly Disagree
50 31 9 8 2

60

50

40

30

20

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

Q.NO.04 I have a good deal of freedom in the performance of my daily task.


Strongly Agree Agree Neutral Disagree Strongly Disagree
29 43 17 9 2

50

45

40

35

30

25

20

15

10

0
Category 1 Agree Neutral Disagree Strongly Disagree

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Q.NO.05 I make most work decisions without first consulting my superior.

Strongly Agree Agree Neutral Disagree Strongly Disagree


28 40 17 12 3

45

40

35

30

25

20

15

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

Q.NO.06 I am not able to make changes regarding my job activities.

Strongly Agree Agree Neutral Disagree Strongly Disagree


7 19 14 32 28

30

25

20

15

10

0
Strongly Agree Agree Neutral Disagree Atsongly Disagree

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Q.NO.07 I make my own decisions in the performance of my work role.

Strongly Agree Agree Neutral Disagree Strongly Disagree


28 35 27 9 1

40

35

30

25

20

15

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

Q.NO.08 my work is a significant contribution to the successful operation of the organization.

Strongly Agree Agree Neutral Disagree Strongly Disagree


28 33 22 6 1

35

30

25

20

15

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

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Q.NO.09 Sometimes I am not sure I completely understand the purpose of what I'm doing.

Strongly Agree Agree Neutral Disagree Strongly Disagree


5 23 26 27 19

30

25

20

15

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

QNO.10 my work is really important and worthwhile to organization.

Strongly Agree Agree Neutral Disagree Strongly Disagree


30 27 23 10 0

35

30

25

20

15

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

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Q.NO.11 I understand how my work role fits into the overall operation of this organization.

Strongly Agree Agree Neutral Disagree Strongly Disagree


32 40 23 5 0

45

40

35

30

25

20

15

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

Q.NO.12 I do not feel a sense of accomplishment in the type of work I do.

Strongly Agree Agree Neutral Disagree Strongly Disagree


7 23 21 33 16

35

30

25

20

15

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

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Q.NO.13 my work provides me with a sense of personal fulfillment.

Strongly Agree Agree Neutral Disagree Strongly Disagree


32 38 19 9 2

40

35

30

25

20

15

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

QNO.14 I have little opportunity to use my real abilities and skills in the type of work I do.

Strongly Agree Agree Neutral Disagree Strongly Disagree


11 19 16 34 20

40

35

30

25

20

15

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

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Q.NO.15 my work is interesting and challenging.

Strongly Agree Agree Neutral Disagree Strongly Disagree


55 21 11 10 3

60

50

40

30

20

10

0
Strongly Agree Agree Neutral Disagree Strongly Disagree

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CHAPTER 05: CONCLUSION, DISCUSSIONS, IMPLICATIONS


AND FUTURE RESEARCH

5.1 Conclusion
The most important issue which organizations are facing in today’s era is the job

satisfaction of their workforces. Job satisfaction is an important factor for organizational

productivity and performance. The workers job satisfaction leads them to work in the

organization as it is their work and employees have this felling that organizational goals are their

individual’s goals, for that employees work hard to achieve those objectives which organization

has decided to get in a particular time.

Literature has shown that many articles were written down and researches has been

conducted yet in this term i.e. job satisfaction. Different factors influence the job satisfaction of

employees in which intrinsic and extrinsic rewards are highly mentioned.

Intrinsic rewards are categorized in three main categories i.e. 1. Task Autonomy: states

that the employees should be given little freedom at their work station which increases their job

satisfaction 2. Task Significance states that importance/value should be given to employees’ task

or work whatever they are doing in the organization and 3. Task Involvement states that involve

employees in the process of decision making, give them a chance to suggest the organization, it

will lead towards rise the job satisfaction.

This research has been shown that yes task autonomy rises the job satisfaction of

employees and employees welcome to have little independence at their work, the significance

given to their work.

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The influence of Intrinsic Rewards on the job satisfaction of employees

5.2 Discussion & Implications

This research has reached to his conclusion, that intrinsic rewards have great importance

in rising the employees at their work place. Since it is difficult to measure intrinsic rewards

because these are intangible but still if these rewards are given to the employees they will have

this sense that they are given more autonomy, significance and chance to participate in the

organization.

About more than 3000 articles are submitted regards the job satisfaction of employees.

And most of the researches shown that yes intrinsic reward is an important variable to rise job

satisfaction of workers.

Organizations should do this practice at their work satisfaction because this will affect

their overall performance and it will also increase the efficiency and effectiveness of an

organization.

Our research first hypothesis was accepted that yes task autonomy has a positive and

direct relation with the job satisfaction of workers.

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The influence of Intrinsic Rewards on the job satisfaction of employees

5.3 Recommendations and Future Research

Number of recommendations that can be considered and done for future researches are,

 Selection of sample should be circulated more, rather than on one particular area. The

result will be more reliable, representative and convincing.

 Other variables should also be considered in order to get more appropriate outcomes. For

instance, the future research can be done for analyzing the other variables that effects the

job satisfaction of employees.

 Impact of Extrinsic Rewards on job satisfaction

 Impact of Recognition on job satisfaction

 Impact of promotion on job satisfaction

 Impact of fringe benefits on job satisfaction

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The influence of Intrinsic Rewards on the job satisfaction of employees

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The influence of Intrinsic Rewards on the job satisfaction of employees

APPENDIX

Questionnaire
“The Impact of intrinsic rewards on job satisfaction of employees”
Name Experience ( ) years

Occupation Signature

 ONLY TICK YOUR CHOICES IN THE BOX.

Strongly Strongly
S.No. Questions Agree Neutral Disagree
Agree Disagree
Generally speaking, I am satisfied with
01
this job.
If I had the opportunity to start over again,
02 I would choose the same type of work I
presently do.
Taking into consideration all things about
03
my job, I am very satisfied.
I have a good deal of freedom in the
04
performance of my daily task.
I make most work decisions without first
05
consulting my superior.
I am not able to make changes regarding
06
my job activities.
I make my own decisions in the
07
performance of my work role.
My work is a significant contribution to
08 the successful operation of the
organization.
Sometimes I am not sure I completely
09
understand the purpose of what I'm doing.
My work is really important and
10
worthwhile to organization.
I understand how my work role fits into
11
the overall operation of this organization.
I do not feel a sense of accomplishment in
12
the type of work I do.
My work provides me with a sense of
13
personal fulfillment
I have little opportunity to use my real
14
abilities and skills in the type of work I do
15 My work is interesting and challenging

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