STEP BY STEP PROCEDURE FOR CRIMES ENCODING

Step 1: Open Remote Desktop Connection

- TYPE 172.21.20.215 for the IP ADDRESS and press “Connect” Button

Page 1 of 6

© PROXII-LEGAL OFFICE
Step 2: Log in your account

Step 3: Sign in to CRIMES

Page 2 of 6

© PROXII-LEGAL OFFICE
Step 4: Click Receiving Module

Specify Number of
Denied claims included
in the MR. We will refer
this as the batch.

Step 5: Receiving Module window will appear, at this moment, press “Get New Batch”

Step 6: Specify the number of Records (# of Denied claims)

Step 7: When finished, Press Enter.

Step 8: Press “Add Record”

Step 8 --- >

< ---Step 9

< ---Step 10
Step 11

Page 3 of 6

© PROXII-LEGAL OFFICE
Step 9: Type in Claim Series # of claim

Step 10: Click Search

Step 11: Double Click the entry

Step 13

Step 14
Case No. Will
appear after
Step 13. Take
note of it!

Step 12 ---
>

Step 12: Looking at the Movant’s Data, Press Dropdown button of “Type” and select “Hospital”

Step 13: Click “Save Series”

- AFTER SAVING, “CASE NO.” WILL NOW APPEAR, COPY THIS NUMBER AND WRITE IT VERTICALLY ON THE
RIGHT CORNER PORTION OF THE DENIAL LETTER USING A BALLPEN WITH GREEN INK.

Step 14: Click “Checklist”

Step 15

Page 4 of 6

© PROXII-LEGAL OFFICE
Step 15: Under the Checklist window, Fill up all the attachments present in the Administrative
Protest/MR. (Indicate whether Original or Photocopy), Click “Save” When finished.

Step 16: Click “Processing” Button

Step 16

Step 19

Step 17

Step 18

Step 17: Under the Processing Module table, Click “Reason for Protest/Date info” Tab.

Step 18: Fill up the “M.R Received Date”, Please refer to the date indicated on the MR’s Receiving Stamp.

Step 19: Click “Save/Update” when finished. You can now click “Exit” Afterwards.

Step 20: Repeat step 8 until the last denied claim of the batch has been encoded.

Step 21: You can now press Exit and you’re done!

ATTENTION: Repeat step 4 for the encoding of a new Batch!

- Your Done!

Page 5 of 6

© PROXII-LEGAL OFFICE
Reminders:

1. Please indicate the range of Case numbers encoded. Write this vertically on the right corner portion of
the first page of the Movant’s Motion for Reconsideration using a green ballpen.

2. Document your accomplishment by indicating the HCI name, Case Numbers and Number of claims
encoded. Example:

Date: June 22, 2019

Name HCI/Movant Case number range Number of Claims
St. Louis Hospital C20193102001-010 10
St. Louis Hospital C20193103001-02 2
St. Louis Hospital C20193104001 1
Total Number of Claims encoded for the day 13

*YOU MAY REPRODUCE THIS DOCUMENT*

Page 6 of 6

© PROXII-LEGAL OFFICE