Citizen’s Charter

Member Secretary, Andhra Pradesh Pollution Control Board

Paryavaran Bhavan, Sanathnagar, Hyderabad

www.appcb.ap.nic.in

May 2013

1
 Citizen’s Charter

The A.P. Pollution Control Board (APPCB) is a statutory authority entrusted to implement
environmental laws and rules within the jurisdiction of the State of Andhra Pradesh. The
APPCB was constituted in the year 1976 after the enactment of the first major environmental
legislation of the country, i.e., the Water (Prevention and Control of Pollution) Act, 1974.

1. Vision

Protecting the wholesomeness of water and air for a sustainable development in the State of
Andhra Pradesh

2. Mission

To prevent, control and abate pollution of streams, wells, land and air in the State, to protect
the environment from any degradation by effective monitoring and implementation of
pollution control legislations.

3. Objectives

• To bring all round improvement in the quality of the environment in the State by
effective implementation of environmental laws.
• Control of pollution at source to the maximum extent possible with due regard to
technological achievement and economic viability.
• Advice to the entrepreneur in selection of sites for setting of industries from pollution
point of view.
• Identifications of sites and development of procedures and methods for the disposal of
Hazardous Wastes.
• Promoting re-use and re-cycle of sewage and trade effluent on land for irrigation and
for industrial purpose after giving appropriate treatment and thereby economizing the
use of water. The practice also helps in stopping pollution of water due to reduction in
discharges of waste into water bodies.
• Co-ordination with other agencies of the State Government and local authorities to
encourage the Common Effluent Treatment Plants and Treatment Stabilisation
Disposal Facilities.
• Close co-ordination and rapport with Industries Associations, Government
organisations, etc. to create environmental awareness and compliance.

2
Functions

• Advise the State Government matters concerning the prevention, control or abatement
of water pollution; collect and disseminate information related to water pollution.
Collaborate with the Central Board in organising the training of persons engaged or to
be engaged in programs relating to prevention, control or abatement of water
pollution and organize mass education program
• Inspect sewage or trade effluents, works and plants for the treatment of sewage and
trade effluents; review plans, specifications or other data relating to plants set up for
the treatment of water, works for the purification thereof and the system for the
disposal of sewage or trade effluents or in connection with the grant of any consent as
required by Act.
• Prescribe, modify, annul effluent standards for the sewage and trade effluents and for
the quality of receiving waters resulting from the discharge of effluents and to classify
waters of the State
• Evolve economical and reliable methods of treatment of sewage and trade effluents,
having regard to the peculiar conditions of soils, climate and water resources of
different regions. And to evolve methods of utilisation of sewage and suitable trade
effluents in agriculture
• Evolve efficient methods of disposal of sewage and trade effluents on land.
• Prescribe standards of treatment of sewage and trade effluents to be discharged into
any particular stream taking into account the minimum fair weather dilution available
in that stream and the tolerance limits of pollution permissible in the water of the
stream, after the discharge of such effluents
• Advise the State Government with respect to the location of any industry the carrying
on of which is likely to pollute a stream or wells.
• Perform such other functions as may be prescribed or as may, from time to time be
entrusted to it by the Central Board or the State Government
• The Board may establish or recognise a laboratory or laboratories to enable the Board
to perform its functions under this section efficiently, including the analysis of
samples of water from any stream or well or of samples of any sewage or trade
effluents.

3
 4. Main services/ transactions

S. Service Process Fee Required Documents Time frame Name and

No required contact details
of Officer
Responsible
1. Board Service 1: Issuing industry Consent for Operation & Hazardous Waste Authorization (HWA)
Consent All Green Industry to obtain Consent Fee payable with 1st CFO application
for Category of for Operation (CFO) from CFO applications forms for Industrial Regional
Operation Industries # the Board under Section 25 varies with project projects under Water Officers.
of the Water (Prevention & cost. Detailed break- & Air Acts (Single
and
Control of Pollution) Act, down of the fee is Window) are available
Hazardous 1974 and under Section 21 of given at in the website of The contact
Manageme the Air (Prevention & www.appcb.ap.nic.in Industries Department details of the
nt Control of Pollution) Act, www.apind.gov.in Regional
15 days from the
Authorizati 1981 and Authorization The fee is mandated Officers along
date of receipt of
on (HWA) under Hazardous Waste as prescribed under Application forms for with their
complete
(Management, Handling and Water Act, 1974 and Renewal of Industrial jurisdiction are
application, with
Transboundary Movement) Air Act, 1981 projects and for
separately with the Operation of Non- clarifications (if given at Item
Rules, 2008.
above rates, if the Industrial projects & any) along with No. (9) (B).
prescribed fee.
Industries files CFO industry is having their renewals under
application to the Board both Air & Water Water & Air Acts and
along with required pollution. Authorization
documents & fees. application under HW
Rules are available in
the website of APPCB
Website
www.appcb.ap.nic.in
4
S. Service Process Fee Required Documents Time frame Name and
No required contact details
of Officer
Responsible
Orange -do- -do- -do- 30 days from the Regional
Category of date of receipt of Officers.
Industries # complete
application, with
upto Rs. 1.00 The contact
clarifications (if
crore project any) along with details of the
cost prescribed fee. Regional
Officers along
with their
jurisdiction are
given at Item
No. (9) (B)
.
Orange -do- -do- -do- Zonal Officers
Category of
30 30 days from the
industries The contact
date of receipt of
above Rs. 1.00 details of the
complete
Crore project Zonal Officers
application, with
cost. along with their
clarifications (if
jurisdiction are
any) along with
given at Item
prescribed fee.
No. (9) (A).

EC category of -do- -do- -do- 45 days from the Zonal Officers

industries with date of receipt of
project cost complete The contact
less than Rs. application, with details of the
5.00 Crores clarifications (if Zonal Officers
5
S. Service Process Fee Required Documents Time frame Name and
No required contact details
of Officer
Responsible
and Red any) along with along with their
category of prescribed fee. jurisdiction are
industries #. given at Item
No. (9) (A).

EC category of -do- -do- -do- 60 days from the Head Office

industries with date of receipt of
project cost complete The contact
more than Rs. application, with details of the
5.00 Crores clarifications (if Concerned
and all Bulk any) along with Officers along
Drugs, prescribed fee. with their
including Drug jurisdiction are
Intermediates given at Item
and Sponge No. (8) Sl. No.
Iron units, (1).
irrespective of
project cost.

2. Departmental Service 2: Issuing Industry Consent for Establishment

1. Consent All Green Industry to obtain Consent Fee payable with CFE application forms Regional
15 days from the
for Category of for Establishment (CFE) CFE applications for Industrial projects
date of receipt of Officers.
Establishm Industries from the Board under Section varies with project under Water & Air
complete
25 of the Water (Prevention cost. Detailed break- Acts (Single Window)
ent (CFE) application, with The contact
& Control of Pollution) Act, down of the fee is are available in the
clarifications (if details of the
1974 and under Section 21 of given at website of APPCB
any) along with Regional
the Air (Prevention & www.appcb.ap.nic.in www.apind.gov.in
prescribed fee.
Control of Pollution) Act, The fee is mandated Officers along
6
S. Service Process Fee Required Documents Time frame Name and
No required contact details
of Officer
Responsible
1981. as prescribed under Application forms for with their
Water Act, 1974 and Non-Industrial projects jurisdiction are
New Industries files CFE Air Act, 1981 under Water & Air given at Item
application along with separately with the Acts are available in
No. (9) (B).
required documents & fees. above rates, if the the website of APPCB
industry is having www.appcb.ap.nic.in
both Air & Water
pollution.
Orange -do- -do- -do- 30 days from the Regional
Category of date of receipt of Officers.
Industries upto complete
application, with
Rs. 1.00 crore The contact
clarifications (if
project cost any) along with details of the
prescribed fee. Regional
Officers along
with their
jurisdiction are
given at Item
No. (9) (B).
Orange -do- -do- -do- Zonal Officers
30 days from the
Category of
date of receipt of
industries The contact
complete
above Rs. 1.00 details of the
application, with
Crore project Zonal Officers
clarifications (if
cost. along with their
any) along with
jurisdiction are
prescribed fee.
given at Item
No. (9) (A).
7
S. Service Process Fee Required Documents Time frame Name and
No required contact details
of Officer
Responsible
EC category of -do- -do- -do- 45 days from the Zonal Officers
industries with date of receipt of
project cost complete The contact
less than Rs. application, with details of the
5.00 Crores clarifications (if Zonal Officers
and Red any) along with along with their
category of prescribed fee. jurisdiction are
industries. given at Item
No. (9) (A).
EC category of -do- -do- -do- 60 days from the Head Office
industries with date of receipt of
project cost complete The contact
more than Rs. application, with details of the
5.00 Crores clarifications (if Concerned
and all Bulk any) along with Officer along
Drugs, prescribed fee. with their
including Drug jurisdiction are
Intermediates given at Item
and Sponge No. (8) Sl. No.
Iron units, (2).
irrespective of
project cost.

8
3. Board Service 3: Issuing Bio-Medical Waste Management Authorization
a. Health Care Establishments Application form prescribed For Fresh Form-I 30 days from the Regional
(HCEs) with less than 10 in the Rules shall be made by authorization - www.appcb.ap.nic.in date of receipt of Officers.
beds the HCE. Regional Office Rs.100/- per bed per complete
inspects the HCE, verifies year application, with The contact
the correctness, place before clarifications (if details of the
the Committee and Issues / For Renewal of any) along with Regional
Rejects the Authorisation, authorization - prescribed fee. Officers along
based on the Committee’s Rs.50/- per bed per with their
decision. year jurisdiction are
given at Item
In case of Clinics No. (9) (B).
with less than 10
beds, Pathological
Laboratories and
Blood banks - A flat
charge of Rs. 1000/-
per annum.
b. HCEs with 10 beds but less Application form prescribed -do- Form-I 45 days from the Zonal Officers
than 50 in the Rules shall be made by www.appcb.ap.nic.in date of receipt of
the HCE at RO. Regional complete The contact
Office inspects the HCE, application, with details of the
verifies the correctness and clarifications (if Zonal Officers
forward the application along any) along with along with their
with Report to the Zonal prescribed fee. jurisdiction are
Office. The ZO place the given at Item
same before the Committee No. (9) (A).
and Issues / Rejects the
Authorisation, based on the
Committee’s decision.

9
c. HCEs with 50 beds and Application form prescribed -do- Form-I 45 days from the Head Office
more. in the Rules shall be made by www.appcb.ap.nic.in date of receipt of
the HCE at RO. Regional complete The contact
Office inspects the HCE, application, with details of the
verifies the correctness and clarifications (if Concerned
forward the application along any) along with Officer along
with Report to the Head prescribed fee. with their
Office. The Head Office jurisdiction are
place the same before the given at Item
Committee and Issues / No. (8) Sl. No.
Rejects the Authorisation, (3).
based on the Committee’s
decision.
4. Board Service 4: Issuing Municipal Solid Waste Authorization
Issuing Municipal Solid Application form prescribed No Fee Form-I 45 days from the Head Office
Waste Authorization in the Rules shall be made by www.appcb.ap.nic.in date of receipt of
the ULB at RO. Regional complete The contact
Office inspects the solid application, with details of the
waste disposal facility, clarifications (if Concerned
verifies the correctness and any). Officer along
forward the application along with their
with Report to the Head jurisdiction are
Office. The Head Office given at Item
place the same before the No. (8) Sl. No.
Committee and Issues / (3).
Rejects the Authorisation,
based on the Committee’s
decision.

10
5. Board Service 5: Other Activities
a Legal hearings and remedial Legal Hearings are -- -- 30 days Zonal Offices
action conducted periodically at and Head
Zonal Offices & Head Office Office
to take the remedial action on The contact
Complaints received from details of the
the Citizens on the Industrial Concerned
Pollution. Officers along
with their
jurisdiction are
given at Item
No. (9) (A) for
Zonal Offices
and at Item No.
8 Sl. No. (5) for
Head Office
b Monitoring of Pollution Periodic samples (Water & -- -- Continuous Regional
through Regional Labs, Air) are collected and Offices, Zonal
Zonal Labs & Central Lab at analyzed to verify the Offices and
Head Office compliance of standards Head Office
stipulated. The contact
details of the
Concerned
Officers along
with their
jurisdiction are
given at Item
No. (9) (A) &
(B) for Zonal &
Regional

11
 Offices and at
Item No. 8 Sl.
No. (4) for Head
Office.
c Control & Regulation of Citizens concerned about -- -- Continuous Regional
Pollution Industrial pollution approach Offices, Zonal
respective Regional Officers Offices, Task
/ Task Forces for redressal. Forces and
Head Office
The contact
details of the
Concerned
Officers along
with their
jurisdiction are
given at Item
No. (9) (A) &
(B) for Zonal &
Regional
Offices, Item
No. 5 for Task
Forces and at
Item No. 8 Sl.
No. (5) for Head
Office.

The APPCB proposes to designate an Officer as Service Delivery Officer as and when the “A.P. Public Service Delivery Act” is enacted
by the Govt. of A.P.

# - List of Green, Orange and Red Category of Industries information is given in the Website www.appcb.ap.nic.in
12
5. Grievance Redress Mechanism

Cell Time- Time-

Name and contact details of Grievance Officer number to frame frame
lodge for for
grievance response redress /
Name & Location Jurisdiction address
Designation
Sri P.Muniswamy Head Office Rangareddy, Nalgonda, 9866776740 72 Hrs 30 days
Nizamabad & Adilabad
Naidu, SEE(TF)
Districts.
Sri P.Ravindranath Hyderabad Hyderabad, 9866776701 72 Hrs 30 days
Mahaboobnagar,Warang
SEE(TF)
al & Karimnagar
Districts.
Sri A. Subba Rao RC Puram Medak District 9177301454 72 Hrs 30 days
SEE(TF)
Sri I. A.Prasad Vijayawada Krishna, Guntur, 9866776733 72 Hrs 30 days
Prakasham, Nellore and
SEE(TF)
Khammam Districts
Sri K. Ramesh Visakhapatnam Srikakulam, 9177303283 72 Hrs 30 days
Vizianagaram,
SEE(TF)
Visakhapatnam, East
Godavari & West
Godavari Districts
Sri R. Ravindar Kurnool Kurnool, Anantapur, 9866776752 72 Hrs 30 days
Reddy SEE(TF) Kadapa & Chitoor
Districts

6. Facilities available to citizens for obtaining information

The Department has a website at which details of major activities of this department, list
of wings under the department and contact details of all key officers are available.

S.No Items Name Email Phone

Public Information Dr. W.G. Prasanna Uh7_ss@pcb.ap.gov.in 040-
1. Officer under RTI Act Kumar, Social Scientist 23887594
2005 917 730
3242
Asst. Public Information Sri N. Murali Krishna, Uh7_am@pcb.ap.gov.in 040-
2. Officer under RTI Act Asst.Manager (PR) 23887553
2005 8008404631

Appellate Authority Sri Sanjay Kumar, IAS, ms@pcb.ap.gov.in 040-

3.
under RTI Act 2005 Member Secretary 23815630
9908713399
4.
Departmental website www.appcb.ap.nic.in

13
 7. Stakeholders

S.No Stakeholder Relation with the stakeholder

1. Development projects, including Industries APPCB is one of the licensing authority for
(Also IT industries) the Development projects, including
Industries for Establishment and Operation.
2. Central Pollution Control Board/MoEF/ Regulatory/Public Policy/Compliance of
State Departments/Commissioner of National and State Acts
Industries
3. Health Care Establishments APPCB provides authorization/guidelines
for Bio- Medical Waste disposal.
4. Urban Local Bodies APPCB provides authorization to the ULBs
to dispose Municipal solid waste.
5. Citizens APPCB deals with Public complaints on
pollution.
6. NGOs APPCB will co-ordinate with NGOs for
protection of Environment and Environment
awareness.

8. Head Office / concerned Offices

S. Service Officer’s Name Designa Location Tel. No.

No
tion
1 Consent for Operation Sri A. Arun Kumar CEE(FAC Head Office, with 23887505
& Hazardous Waste ) the Districts under
Authorization the jurisdiction of
Zonal Offices,
Visakhapatnam,
Vijayawada,
Hyderabad &
R.C.Puram, given
at Item no. 9 (A) –
Sl. No. (1), (2), (3)
& (4).

Sri A.Ramchand JCEE Head Office, with 23887513

the Districts under
the jurisdiction of
Zonal Office,
Kurnool given at
Item no. 9 (A) – Sl.
No. (5).

2 Consent for Sri B. Siva Prasad JCEE Head Office 23887503

Establishment and
Legal.

14
3 Authorization for Sri I. Raghunatha Swamy JCEE Head Office 23887507
Bio-Medial Waste &
Municipal Solid
Waste and
Registration of Plastic
Manufacturing Units.

4 Air & Water quality Dr. K.V. Ramani JCES Head Office 23887504
information

5 Task Force Sri N.V.Bhaskar Rao JCEE Head Office 23887704

Coordination and
Legislation

6 Environment Dr. W.G. Prasanna Kumar Social Head Office 23887594

Awareness Scientist

7 Public Grievances Sri P.Muniswamy Naidu, SEE(TF) Head Office 9866776740

against pollution
Sri P. Ravindranath SEE(TF) Hyderabad 9866776701
Sri A. Subba Rao SEE(TF) RC Puram 9177301454
Sri I. A.Prasad SEE(TF) Vijayawada 9866776733
Sri K. Ramesh SEE(TF) Visakhapatnam 9177303283

Sri R. Ravindar Reddy SEE(TF) Kurnool 9866776752

9. Responsibility Centres and Subordinate Organizations

(A) Zonal Offices:

S.No. Officer Jurisdiction of Landline Mobile email Address

ZO (Districts)
1. Joint Chief Hyderabad, 040- 9866776719 hyd.zo.jcee@pcb. A. P.
Environmental Rangareddy, 23202495 ap.gov.in Pollution
Engineer, Zonal Mahaboobnagar, Control
Office, Karimnagar & Board, Zonal
Hyderabad Warangal Office, 4th
Floor,
Podupu
Bhavan,
Hyderabad
Collectorate
Complex,
Nampally,
Hyderabad.-
500 001.

2. Joint Chief Medak, 040- 9949078336 mdk.zo.jcee@pcb A. P.

Environmental Nalgonda, 23027333 .ap.gov.in Pollution

15
 Engineer, Zonal Nizamabad & Control
Office, Adilabad Board, Zonal
Ramachandrapu Office, 25-
ram 35/11, Tulasi
Reddy
Complex, 2nd
Floor, Opp:
Mandal
Office,
Ramachandrap
uram, Medak
District-502
032.
3. Joint Chief Krishna, Guntur, 0866- 9866776731 zovjajcee@pcb.a A.P.
Environmental Khammam, 2546217 p.gov.in Pollution
Engineer, Zonal Prakasham & (Tele Fax) Control
Office, Nellore Board, Zonal
Vijayawada Office, Plot
No. 41,
Gurunanak
Road, Opp.
State Bank of
Hyderabad,
Sri
Kanakadurga
Officers
Colony,
Vijayawada -
520 008.
4. Joint Chief Srikakulam, 0891- 9866776750 vsp.zo.jcee@pcb. A.P.
Environmental Vizianagaram, 2719481, ap.gov.in Pollution
Engineer, Zonal Visakhapatnam, 0891- Control
Office, East Godavari & 2719380 Board,Zonal
Visakhapatnam West Godavari (Tele Fax) Office,
Besides RTA
Office,
Madhavadhar
a Vuda
Layout,
Visakhapatna
m - 530 018.
5. Joint Chief Kurnool, 08518- 9866776741 knl.zo.jcee@pcb. A.P.
Environmental Anantapur, 233619 ap.gov.in Pollution
Engineer, Zonal Kadapa & (Tele Fax) Control
Office, Kurnool Chitoor. Board, Zonal
Office,1st
Floor,
Shanker
Shopping
Complex,
Krishna
Nagar Main
Gate,
Kurnool -
518 002.

16
 (B) Regional Offices:

S.No. Officer Jurisdiction Landline Mobile email Address

of RO
(Districts)
1. Environmental Srikakulam & 08922- 9866776725 vzn.ro.ee A.P. Pollution Control
Engineer, Vizianagaram 227370 @pcb.ap.g Board, Regional Office,
APPCB, ov.in Plot No:11, 1st Floor,
Regional Office, Near Indiranagar,
Vizianagaram Shivaji Colony, Vizag
Road, Vizianagaram -
535 002

2. Environmental Visakhapatnam 0891- 9866776722 vsp.ro.ee A.P. Pollution Control

Engineer, 2755356 @pcb.ap.g Board, Regional Office,
APPCB, ov.in Besides RTA Office,
Regional Office, Madhavadhara Vuda
Visakhapatnam Layout,
Visakhapatnam - 530
018.

3. Environmental East Godavari 0884- 9866776723 kkd.ro.ee A.P. Pollution Control

Engineer, 2374066 @pcb.ap.g Board, Regional Office,
APPCB, ov.in H.No.2-532, Santhi
Regional Office, Nagar, Near DIC Office,
Kakinada Ramanayapeta,
Kakinada.

4. Environmental West Godavari 08812- 9866776724 elr.ro.ee@ A. P. Pollution Control

Engineer, 249668 pcb.ap.go Board, Regional Office,
APPCB, v.in 1119, K. S. R. Thota,
Regional Office, Sanivarapupet, Eluru,
Eluru W. G. District - 534
003.

5. Environmental Krishna 0866- 9866776739 vja.ro.ee@ A.P. Pollution Control

Engineer, 2543542 pcb.ap.go Board, Regional Office,
APPCB, v.in Plot No.41, Sri
Regional Office, Kanakadurga Officer’s
Vijayawada Colony, Vijayawada -
520 008.

6. Environmental Khammam 08744- 9866776737 kgm.ro.ee A.P. Pollution Control

Engineer, 243165 @pcb.ap.g Board, Regional Office,
APPCB, ov.in Beside M.R.O. Office,
Regional Office, ‘A’ Power House Basti,
Kothagudem SCCL Head Office
Area, Kothagudem -
507 101, Khammam
Dist.

17
7. Environmental Guntur 0863- 9866776738 gtr.ro.ee@ A.P. Pollution Control
Engineer, 2215537 pcb.ap.go Board, Regional Office,
APPCB, v.in Flat No:102, Raghava
Regional Office, Apartment, Brundavan
Guntur Gardens, Guntur.
8. Environmental Nellore & 0861- 9866776736 nlr.ro.ee@ A. P. Pollution Control
Engineer, Prakasham 2329730 pcb.ap.go Board, Regional Office,
APPCB, v.in 1st Floor, A P S F C
Regional Office, Building, A K Nagar,
Nellore Nellore - 524 004

9. Environmental Chittoor & 0877- 9866776730 tpt.ro.ee@ A.P. Pollution Control

Engineer, Kadapa 2253981 pcb.ap.go Board, Regional Office,
APPCB, v.in 1st Floor, APSFC
Regional Office, Building, Narasimha
Tirupati Teertham Road (Near
LIC), Tirupati - 517 501

10 Environmental Kurnool & 08518- 9866776729 knl.ro.ee A. P. Pollution Control

Engineer, Anantapur 235800 @pcb.ap.g Board, Regional Office,
APPCB, ov.in 1st Floor, Shanker
Regional Office, Shopping Complex,
Kurnool Krishna Nagar, Main
Road, Kurnool - 518
002
11 Environmental Hyderabad & 0877- 9866776730 hyd.ro.ee A.P. Pollution Control
Engineer, Mahaboobnagar 2253981 @pcb.ap.g Board, Regional Office,
APPCB, ov.in 4th Floor, Podupu
Regional Office, Bhavan, Hyderabad
Hyderabad Collectorate Complex,
Nampally, Hyderabad.-
500 001.

12 Environmental Part of Ranga 040- 9866776746 rr1.ro.ee@ A.P. Pollution Control

Engineer, Reddy 27154861 pcb.ap.go Board, Regional Office,
APPCB, v.in Ranga Reddy - I,
Regional Office, D.No.2-19-154/101,
RR-I Flat No:101, My
Residency,
Beerapagadda, Uppal,
Hyderabad.

13 Environmental Part of Ranga 040- 9866776747 rr2.ro.ee@ A.P. Pollution Control

Engineer, Reddy 23084744 pcb.ap.go Board, Regional Office,
APPCB, v.in Ranga Reddy - II, Plot
Regional Office, No.20, Surya Nagar, 1st
RR-II Floor, H.No.18-
255, Chintal, Hyderabad
- 500 037.

14 Environmental Part of Medak 08455- 9177303260 mdk1.ro.e A. P. Pollution Control

Engineer, 276795 e@pcb.ap. Board, Regional Office
APPCB, gov.in -I, Sanga Reddy, 5-1-
Regional Office, 28/1, Shanthinagar,
Medak-I Sangareddy - 502 001,
18
 Medak District.

15 Environmental Part of Medak 040- 9866776753 mdk2.ro.e A.P. Pollution Control

Engineer, 23024058 e@pcb.ap. Board. Regional Office-
APPCB, gov.in II, 25-35/11, Tulasi
Regional Office, Reddy Complex, 2nd
Medak-II Floor, Opp: Mandal
Office,
Ramachandrapuram,
Medak District-502 032.

16 Environmental Nizamabad & 08462- 9866776756 nzb.ro.ee A. P. Pollution Control

Engineer, Adilabad 237774 @pcb.ap.g Board, Regional Office,
APPCB, ov.in D No 6-2-166/A,
Regional Office, Subashnagar, Near
Nizamabad District Employment
Office, Nizamabad -
503 002

17 Environmental Karimnagar 08728- 9866776749 rgm.ro.ee A.P. Pollution Control

Engineer, 256368 @pcb.ap.g Board, Regional Office,
APPCB, ov.in Qtr.No.Special C-3,
Regional Office, NTPC, TTS, Near Zilla
Ramagundam Parishad High School,
Jyothinagar,
Ramagundam,
Karimnagar Dist- 505
210

18 Environmental Warangal 0870- 9866776748 wgl.ro.ee A.P. Pollution Control

Engineer, 2577269 @pcb.ap.g Board, Regional Office,
APPCB, ov.in 1-8-269,Balasamudram,
Regional Office, Hanumakonda,
Warangal Warangal - 506 001

19 Environmental Nalgonda 08682- 9866776754 nlg.ro.ee A. P. Pollution Control

Engineer, 222005 @pcb.ap.g Board, Regional Office,
APPCB, ov.in H No 6-2-888/B, 2nd
Regional Office, Floor, Laxmi Complex,
Nalgonda Near Clock Tower,
Nalgonda - 508 001

10. Indicative expectations from service recipients

S.No Indicative expectations from service recipients

1. Submitting duly completed application forms in all respects
2. Submitting relevant documents/ enclosures if any along with the application
3. Adhering to the time limits stipulated (if any ) for completion of formalities for
the service delivery
4. Keeping proper records of your letters and communications with the department

19
 5. Checking the website regularly for updates on policies, programmes and procedure

6. Validating information/latest position in the matter with concerned

officials before raising a query/grievance

General guidelines

• All CFE applications / first CFO applications of Industries shall be submitted at

respective GM, DIC Offices / Commissioner of Industries, Hyderabad, as the case
may be, under Single Window Clearance System. Renewal of CFO applications of
Industries and other applications shall be submitted at respective Regional Offices of
APPCB.

• All applications forms are available (downloadable) at website

(www.appcb.ap.nic.in). Printed applications forms are also available at all Regional
Offices on cost basis.

• All complaints will be attended and action will be taken.

• Areas where we seek your co-operation

a. Report perceptible pollution to the officers of the Board whose names, addresses,
contact numbers are available above.

b. Complaints should be factually correct.

11. Month and Year for the next review of the Charter: This Citizen’s Charter has been
prepared by the APPCB on 04.05.2013 and this will be revised on or before 31.03.2014.

20