Professional Documents
Culture Documents
________1. _________ defined as the principles or standards that guide behaviour in the business world.
________3. Presents the most persuasive argument possible selling message to the right prospects for the product or
service.
________5. ________________public relation experts wherein instead of focussing on enhancing their organization’s
________6. Is a key intangible asset that represents the portion of the business value that cannot be attributed to other
business assets.
________7. Pioneer of Public Relations profession, through the establishment of a “counselling office” in 1904. His first
________8. Defines virtues that can and should be followed and stresses one’s personal responsibility for developing
correct behaviour.
________9. Refers to a situation where public relation experts tactfully utilize an unfavourable situation for company’s
_______10. Emphasizes on maintaining and enhancing the image of an organization simply by circulating relevant and
_______11. Free flow of information takes place between the organization and its stake holders, employees, investors
and vice-a-versa.
_______12. A PR model follows one way communication where the flow of information is only from the sender to the
_______13. The process by which a company organizes itself to satisfy customer needs.
_______ 14. Is a theory of in psychology proposed by Abraham Maslow.
_______ 15. This category encompasses all the processes involved from developing the product prototype to producing
II. Enumeration:
25 – 28 Marketing Mix