Bulacan State University

City of Malolos, Bulacan

BUSINESS POLICY

KERUBIN PHARMACY
‘’ Medicines Sent From Heaven”

Submitted by:
Allyonna Nestly Capistrano
Earl Kenneth Navarro
Renz Derick Peñano
Kristine Joy Vanzuela
Alisa Villafuerte
Cherrissa Red Villamater

Submitted to:

Maria Lilibeth Lee

 TABLE OF CONTENTS

Company Goals ………………………………………………………………… 1

Executive Summary …………………………………………………………… 2

ADMIN POLICY

Company Philosophy…………………………………………………………… 3

Inventory ………………………………………………………………………… 3

Dress Code ……………………………………………………………………… 3

Extended Leave …………………………………………………………………. 3

Maintenance of Storage Warehouse ………………………………………….. 4

Company Property ………………………………………………………………. 4

Patient counselling ………………………………………………………………. 4

After-Hours Service ………………………………………………………………5

Customer Relations ………………………………………………………………5

Customer Safety ………………………………………………………………….6

Pharmacy access ……………………………………………………………….. 6

Employee evaluations ……………………………………………………………7

Equal Employment Opportunity …………………………………………………7

Accidents at workplace …………………………………………………………..7

Accident Reporting Procedure …………………………………………………. 7

Use of the office, equipment, and building maintenance ……………………. 8

Conflict of Interest ……………………………………………………………….. 8

Drugs and Alcohol ………………………………………………………………. 8

Drug Testing ………………………………………………………………………8

Health Insurance ………………………………………………………………… 9

 Life Insurance ……………………………………………………………………. 9

Meals and Breaks ……………………………………………………………….. 9

Pest Control Guidelines ………………………………………………………….9

Weapons …………………………………………………………………………..10

General Safety Policy …………………………………………………………… 10

Emergency Closing ……………………………………………………………… 10

Emergency Procedures ………………………………………………………… 11

Use of Company’s Asset ……………………………………………………….. 11

Representation Expenses ……………………………………………………… 11

Fire Precautions …………………………………………………………………. 12

Purchase Requisitions ………………………………………………………….. 12

Receipt of Supplies ……………………………………………………………… 12

Teamwork ………………………………………………………………………… 13

Change in Status …………………………………………………………………13

Expectations of Employee ……………………………………………………… 14

Expectations of Employer ………………………………………………………. 14

Lost and Found ……………………………………………………………………15

HR POLICY

Absent …………………………………………………………………………….. 16

Tardy ……………………………………………………………………………… 16

Salary / Wage Distribution Policy ……………………………………………… 16

Minimum Wage ………………………………………………………………….. 17

Departmental Notification Procedure ………………………………………….. 17

Employee Conduct ……………………………………………………………… 17

Employee Discipline …………………………………………………………….. 18

 Employee Privacy ……………………………………………………………….. 18

Employee Medical Exams ……………………………………………………… 18

Employee Suggestions …………………………………………………………. 18

Awards ……………………………………………………………………………. 19

Considerations in the Recruitment of New Employee ………………………. 19

Fill In the Vacancy ………………………………………………………………. 19

Advertising of Post and Answering Inquiries ………………………………… 19

Selection and Appointment …………………………………………………….. 20

Use of Mobile Phones Policy …………………………………………………... 20

Internet Policy ……………………………………………………………………. 22

Advances Payment System ……………………………………………………. 23

Workplace Violence ……………………………………………………………... 24

Sexual Harassment ………………………………………………………………24

Social Visits ………………………………………………………………………. 25

Chemical Storage ……………………………………………………………….. 25

MARKETING POLICY

Loyalty Program …………………………………………………………………. 26

Discount Coupons ………………………………………………………………. 26

Advertisements ………………………………………………………………….. 26

Return Policy …………………………………………………………………….. 26

Sale/Clearance Policy …………………………………………………………... 27

Special Handling ………………………………………………………………… 27

Email Signatures …………………………………………………………………27

Logo ………………………………………………………………………………. 27
 Taglines …………………………………………………………………………... 27

Diversity …………………………………………………………………………... 28

Website …………………………………………………………………………... 28

Financial Policy

Expenditure ………………………………………………………………………. 29

Production …………………………………………………………………………29

Sales ……………………………………………………………………………… 30

Problems …………………………………………………………………………. 30