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Leader’s Guide: Building High-Performing Teams 2

Table of Contents

Introduction...........................................................................................................3

The Main Traits of High-Performing Teams......................................................4


The 9 traits your team needs..........................................................................................................................5
High performers are Superheroes................................................................................................................7

Superheroes at Work...........................................................................................8
Make the best use of your employees.........................................................................................................8
Handling superheroes.....................................................................................................................................8
A team effort......................................................................................................................................................9
Leader’s guide for motivating people..........................................................................................................9
Delivering results: 7 steps..............................................................................................................................11
Sharing goals builds connections................................................................................................................13

Staying Engaged..................................................................................................14
Employee engagement on all levels............................................................................................................14
What to do?......................................................................................................................................................15
Collaboration makes a great leader............................................................................................................15
Advantages of collaboration.........................................................................................................................15
Leader’s responsibility...................................................................................................................................16
The best are online.........................................................................................................................................16
Habit of reporting...........................................................................................................................................16
How to get employees to buy-in?................................................................................................................17
The main reasons for reporting...................................................................................................................17

Final words of wisdom.......................................................................................18

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Leader’s Guide: Building High-Performing Teams 3

Great leaders are almost always great simplifiers, who can cut through argument,
debate, and doubt to offer a solution everybody can understand.”
– Colin Powell

Introduction
Everybody loves magicians. At first glance leadership seems like magic as well. There seem
to be so many unknowns. Some say it's more like art than science. That’s not true.

When I started my first company 22 years ago, I was not an ideal leader. Like many, I felt
there were no rules on how to act. Learning only from your own mistakes is how many
first-time managers get started. You're thrown into deep water and you either drown or
swim to shore.

What many people don't know is that a lot of magic is based on rules. There are best prac-
tices, common procedures to follow, acts that everyone replicates, and processes every
magician knows.

It's the same with great leadership. 80% of it is following common methodology that have
been proven to work. No need to reinvent the wheel. Why not learn from things that are
guaranteed to work? Why not act like other great leaders do?

Now decades later, as a serial entrepreneur and a leader of teams both small and large I
know it is possible to become a good leader quickly. Just do things that are proven to give
results.

In this book we share lessons learned from working with thousands of companies on all
continents. The leadership lessons here first describe what makes a great team. We then
follow on with building a true team of superheroes. There are also very practical guide-
lines you can implement as tools in your company today.

Do that and you'll succeed. Good luck!

by Jüri Kaljundi,
CEO and Co-Founder of Weekdone

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Leader’s Guide: Building High-Performing Teams 4

”All of our employees are eager to use tools that enable accomplishing goals and
push the company into even greater heights,”
Henry Mason, TrendWatching

The Main Traits of High-Performing Teams


As a manager, team leader, or a CEO you ing a low performer on your team is that it
know that one of the underlying success can drag down the high-performers. When
factors is having a High-Performing Team. they have to carrying the low-performers
on their backs or try to improve them,
Even when pitching your startup, the num- they are not focusing their efforts on self-
ber one attribute investors are looking for improvement.
is an All-star team.
Fortunately, there is a lot a leader or a
HPTs – High-Performance Teams, by defini- manager can do to select the right peo-
tion, are groups or organizations that are ple and create the right environment for
highly focused on their goals and achieve growth. The secret here is knowing the
superior business results. Not knowing unique traits of a high-performance team
what makes a High-Performance Team can and using that knowledge to your advan-
ruin your business and even cost your job, tage when building a successful team.
because in the end of the day results are
all that matter. After going through all the case studies
and research articles we ended up with 9
This book helps make sure you’re running traits that separate the high-performers
the best team possible and that there are from low-performers. By learning what
no low performers working for you. they are you can implement this knowl-
edge and put together a High-Perfor-
The most destabilizing side-effect of hav- mance Team.

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Leader’s Guide: Building High-Performing Teams 5

The 9 traits your team 3. Diversity


needs. Diversity unlocks innovation and drives
market growth. Most engaged teams
1. Talent Magnetism welcome diversity of age, gender, and
To spot a strong team you simply have to race, while disengaged teams may do
look for the team everybody wants to be the opposite. Apple has made diversity
on. For example, Google recruits on the a priority by hiring 65% more women,
basis of having passion, intelligence and 50% more Black and 66% more Hispanic
a ”learning animal mindset”. The insight employees. In the process of putting
here is to look for potential stars who together your team, make sure you have
are looking for challenges and a place people with different backgrounds, gen-
where they can demonstrate their skills. der, and strengths.
EXAMPLE: Google recruits people who have EXAMPLE: Apple has made diversity a priority
passion, intelligence and a ”learning animal” by hiring 65% more women, 50% more Black
mindset. and 66% more Hispanic employees.
TIP: Look for potential stars who want to be TIP: Embrace diversity by putting teams
on teams with high standards where they together with different backgrounds, gender,
can demonstrate their skills and have a real and strengths.
impact.
4. Mind Reading
2. Healthy Heated Debates Researchers from M.I.T. found that HPT
The difference between HPT and LPT members scored higher on a test called
(Low-Performing Team) is that a heated Reading the Mind in the Eyes. This test
debate doesn’t cause HPTs to fragment. measures how well people read complex
Instead of becoming more isolated dur- emotional states from images of faces
ing tough times, these teams actually with only the eyes visible.
gain strength and develop cohesion.
According to Gallup, HPTs contributed It is also known that people with high
more equally to team’s discussions, emotional IQ work well with others
rather than letting 1 or 2 people domi- and are effective in leading change. For
nate the group. As a team leader you instance, Google relies more on recruits
should make sure that everybody talks with emotional intelligence rather than
in equal measure and keeps their contri- the grades they received in school.
butions concise. Team members should Therefore, find a suitable test or inter-
face one another, keeping conversations view format to find people with higher
and gestures energetic. emotional IQ.
EXAMPLE: Opsware founder Ben Horowitz EXAMPLE: Google relies more on recruits with
believes great team managers spend 90% of emotional intelligence rather than the grades
the meeting listening and 10% talking. they received in school
TIP: Talk and listen in roughly equal measure, TIP: Find a suitable test or interview format
keep contributions concise. Have members to find people with higher emotional IQs.
face one another, keep conversations and Ask your coworkers or friends to recommend
gestures energetic. people with high emotional IQs.

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Leader’s Guide: Building High-Performing Teams 6

5. More Women exist between high and low perform-


In this case it is not ”diversity” that mat- ing teams. The most important shared
ters for a team’s intelligence, but simply aspect for HPTs is the belief is the belief
having more women. Teams with more that they are doing their best every day.
women outperformed teams with more In order to capitalize on that knowledge,
men. Women, on average, are better at team leaders should help team members
”mindreading” than men which leads to define their strengths and give tasks
to higher performing teams. In order accordingly.
to have a HPT, recruit more women for EXAMPLE: Deloitte set out a clear goal: ”We
your team or company who also have want to spend more time helping people use
other ”high-performing” qualities. their strengths”.
EXAMPLE: Intel, Facebook and Google are all TIP: Help members to define their strengths
committed to increasing the percentage of and give tasks accordingly.
female employees.
TIP: Hire and recruit more women for your 8. Work-life balance
team or company who also have other ”high- The most successful teams have mem-
performing” qualities. bers who are equally engaged in their
personal lives as they are with their
6. Laser-like Focus on Goals work. Mervyn Davies, former chairman
HPTs are able to keep the larger goal in of Standard Chartered’s, said that he
view. They are consistently able to put took as much pride in the amount of
what’s best for the organization ahead time he spent with his family as he did in
of their own egos. In addition, they seek his bank’s extraordinary performance.
out evidence and try to remain as objec- Therefore, you should look for people
tive as possible. Once a decision is made, who are equally committed to work and
these teams are remarkably quick to rally their free time.
around it. As a team leader, you should EXAMPLE: Mervyn Davies, former chairman
establish an overall goal and make it of Standard Chartered’s, said he took as
visible to the whole team and set key much pride in the amount of time he spent
metrics to measure the goal. The most with family as he did in his bank’s extraordi-
popular method for that is OKR - Objec- nary performance.
tives and Key Results, which is used by TIP: Bring the same level of energy and inten-
the likes of LinkedIn, Google and Intel. sity to your work as you would to your social
EXAMPLE: Google uses the Objectives and and family life.
Key Results method to set and measure their
goals throughout the company. 9. Group Engagement Outside
TIP: Establish an overall goal and make it Formal Meetings
visible for the whole team. Set key metrics to According to the M.I.T. Human Dynam-
measure it. ics Laboratory, the best predictors of
productivity are a team’s energy and
7. Doing Your Best Every Day engagement outside formal meetings.
Deloitte used the Gallup 1.4 million These two factors explained ⅓ of the
employee study to see what similarities variations in dollar productivity among

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Leader’s Guide: Building High-Performing Teams 7

groups. The laboratory used a call center Build your high performers.
for their study and asked the manager to There are a lot of studies that have
make the employees take a coffee break found a positive correlation between
at the same time. That little tweak in- self-esteem and work performance. To
creased the overall efficiency by 8% and put it simply, employees who know that
20% in the worst-performing teams. As a they’re valued, work better.
team leader, make sure you create com-
munication opportunities for your team Employee feedback and recognition mat-
outside the formal environment. ters and is an important part in evolving
EXAMPLE: A call center manager made the your employees into a team of super-
employees have a coffee break at the same heros.
time (8% efficiency increase overall, 20%
increase in worst-performing teams We live in a fast-paced world, where
TIP: It is important to make your employees being effective and self improvement is
feel they are a part of a larger whole. Let essential. A by-product of this particular
them believe they are changing the world, approach is our excessive focus on per-
and maybe one day they will. Don’t be too sonal weaknesses.
vague in your objectives.
Instead of always harping on our
shortcomings, let’s give praise to our
strengths and effort we bring daily into
High performers are the routine of the concrete jungle. In
Superheroes. every company and team, there are
talented and hardworking people who
In a lot of industries, high performers don’t get the credit they deserve.
have become so rare, they can be con- TIP: Let’s give praise to our strengths and
sidered superheroes. They are rare but effort we bring daily into the routine of the
when you have them, you’re invincible. concrete jungle.

By definition, superhero is a fictional char- Each employee has enhanced abilities


acter with superhuman powers or greatly that are more developed than others.
enhanced abilities. In a company, these are Some are great at math, some possess
the people who get the amazing results. extraordinary social skills, others have
both and that combination on its own is
Haven’t you ever wanted to run a High- a unique superpower.
Performing Superhero team? Like Nick
Fury or Professor X? In our daily office grind, they disguise
themselves as Clark Kents, Bruce
The truth is, if you’re a manager, you Waynes, and Tony Starks. Let’s rip off
probably already have some superhe- these gray suits and for once, reveal the
roes. But your employees, your superhe- real Superheroes at work.
roes, don’t know it yet.

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Leader’s Guide: Building High-Performing Teams 8

Weekdone is one of the maps or compasses I use to determine where I should focus
my time to help the team and company be successful.”
Lyle Stevens, Co-founder and CEO of Mavrck.

Superheroes at Work
Make the best use of your
employees.
Handling superheroes.
To get the best result in your team or a
company, it’s important to make sure Of course, people must do the work
each employee has a chance to use their they are paid to do. But at the same
superpowers, at work. time a good manager finds out what the
employees are best at and encourages
The superhero known as Professor X them to develop those skills. The idea
was really good at it. When leading the is similar to Google’s famous "20% side
X-Men, he made sure that these mutants project time" but it should probably not
with different destructive skills managed be so extreme.
to get the work done. He even got Wol-
verine to cooperate, most of the time. You don’t have to give employees unlim-
ited alone time and their personal devel-
That required some shrewd leadership. opment should always be evaluated. You
don’t want to be the manager who let’s
The principle is ”let people do, what they employees create the Ultron.
do best” and don’t be too stuck in the
exact tasks the position requires. Yet, making sure your employees de-
TIP: Let people do, what they do best. velop their superpowers and and how to

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Leader’s Guide: Building High-Performing Teams 9

use these superpowers for your compa- what the team wants to achieve. The
ny is something every manager should manager must sometimes also be a little
do. manipulative but not so much that he al-
ienates employees. Make sure you know
Superheroes empower the belief that we what everyone’s doing, how their ac-
can be more, do more and achieve more tions contributes to the vision, and give
than ordinary people usually do. The feedback. This way employees will know
popularity of Superheroes shows that what's going on.
most people can at some level connect
with deeply flawed characters that use Make sure everyone knows the
each ability they have to do great things overall goal.
and live full lives. It’s important for a leader to communi-
cate team and company goals to eve-
ryone in the team, so they know where
they must go.
A team effort.
Only when the goals are clear and peo-
Although a single Superhero is cool, a ple want to accomplish them, can em-
group of Superheroes is a lot cooler. ployees do great things as a team.

Just look at the Avengers superhero


team by Marvel.
Leader’s guide for
The most interesting thing about Aveng- motivating people.
ers is how extraordinary people, who
are used to doing their own thing, must
come together, communicate, and form a % of workers who claim the following
factors are very effective motivators:
team to make big things happen.
praise from managers 67% cash bonuses 60%

Of course, it wouldn’t be a good story attention from leaders 63% pay raise 52%

if it was easy. In Avengers it takes Phil


more responsibility 62% stock options 35%
Coulson’s death to make idealistic Cap-
tain America and narcissistic Tony Stark
work together. People are the greatest resource of any
team or company. It’s people who cre-
We want everyone in the office to be a ate, innovate, and achieve business
Superhero, but we also want them to results. It’s your job as a leader to help
work as a team. Here are my observa- these people in any way possible to
tions on how to make it work. bring out their best.

Be a superhero yourself. Motivation leads to higher performance,


Anyone who runs a Superhero team morale, and productivity. Nevertheless,
must be a Superhero themselves, but 30% of executives say that motivating
they also must have a clear vision for their employees is their toughest job.

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Leader’s Guide: Building High-Performing Teams 10

So have you ever wondered, what goes


Step 4. Better bonuses
on in your teammate’s or employee’s
heads? If you have, you are smart. As Ian Make sure it stands out from regular pay
Hutchinson, author of People Glue has Rewarded goal has to be realistic and at the
same time challenging
said: ”Your number one customers are Make sure the reward system is reviewed
and changed if needed
your people. Look after employees first
and then customers last.” Properly structured incentive programs can increase
employee performance by as much as 44%

I don’t think that customers should be


your last priority, but he does have a Step 5. Pay raise
point.
Should be in correlation with the results and the
development of an employee
In the context of ”History of Capitalism”, Discuss the amount and terms with the employee
before hand
the idea of focusing on ”what employees Raise should be around 10% to make an impact
want” is a new one.

Guide, Step 1. More praise It might seem more logical to think


about what consumers want or what the
Use Weekdone to know employee's current
status and tasks shareholders want. But now more than
Be specific with your feedback
Use discerning or analytical tone when giving ever, it’s the employees who decide if
praise
“Your timeliness always
your company succeeds or fails.
helps me do my job better.
Thanks.”

According to Gallup, employee engage-


ment in the US is at a low 30%.

Step 2. More attention


This low engagement level is not just an
Take time for 1:1 meetings ugly number. A low level of engagement
Give people purpose by explaining the bigger turns into a monetary loss each year and
picture
Use Hierarchical Objectives and Key Results to costs companies billions.
help people understand how company goals align
with theirs

Only 40% of employees are well informed of Low engagement makes people quit and
their company’s goals, strategy, and tactics find new jobs, it makes them sit at their
desks and daydream, and it leaves a bad
Step 3. More responsibility impression on your customers and busi-
ness partners.
Give more demanding tasks TIP: A low level of engagement turns into a
Give the freedom to decide for themselves
Offer opportunities for their suggestions monetary loss each year and costs compa-
Study found: The harder a project is, the nies billions.
prouder we feel of it

At the same time, engaged workers put


in more productive hours, they smile to
your clients, and they won’t quit. Which

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Leader’s Guide: Building High-Performing Teams 11

means you don’t have to spend a lot of texts, or infographics and choose which
money on training new talent each year. medium works best for you.

Step #1 Big picture and goals.

Delivering results: 7 steps.

As a leader or a manager, it is your job


to create an environment where people
can reach their potential. Furthermore,
it is the leader’s job to keep the team
heading in the right direction. Most
managers have their own superiors and
what matters most to them is delivering It is absolutely vital that everyone on
results and meeting goals. your team understands the big picture
and especially their role reaching the ob-
Setting goals is simply not enough to ac- jective. People with goals tend to achieve
tually reach them. So, how can a leader 10 times as much as people with no
or manager do all of these things with- goals. To do that, set a company goal and
out compromising the work environment metrics on which basis it can be meas-
within a team? ured. Secondly, find a place or a forum
to share this knowledge. Thirdly, align
You need to have a strong system in the company goal with each member of
place for everyday communication, the team. Even the act of writing down a
reporting, team-building, and manage- goal increases the odds of achieving it.
ment to make sure everything is moving
in the right direction. Step #2 Assign tasks according
to each team member’s
You can use Weekdone to do all that. strengths.
Weekdone is a weekly reporting and
quarterly goal setting tool that thou-
sands of people use to be more produc-
tive. It uses the goal-setting and report-
ing principles used in this book and fits
teams of all sizes.

On the basis of our customer case stud-


ies and different successful leadership
methodologies we here at Weekdone In order for your team members to be
have compiled these 7 steps that will happy and productive it is essential to
help insure the success of your team. We play to their strengths. According to
have created numerous materials about the Gallup survey, employees are 61%
these 7 steps. Take a look at out slides, more engaged if their managers focus

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Leader’s Guide: Building High-Performing Teams 12

on their strengths. In addition, people One of the key parts of achieving your
feel good doing tasks that they are good goals is repetition and a system that
at and most importantly they perform helps to keep the work process going. In
better. Make sure you know your team's the beginning I already emphasized the
strengths and assign tasks accordingly. importance of goals and the best meth-
odology for that is Objectives and Key
Step #3 Sharing and generating Results – OKRs. It is used by the likes of
ideas. Google, LinkedIn, Sears, Twitter, Zynga,
and thousands of others. Using a goal
setting and tracking method helps peo-
ple to start moving towards important
goals, rather than small unimportant
tasks. On the other hand, employees
love it for the clarity of knowing what’s
expected from them.

Secondly, I urge you to try out the Prob-


Teams are known to achieve better chem- lems, Plans, and Progress – PPP methodol-
istry and results if there is a place or a fo- ogy. It is used by by companies like Skype
rum to share ideas. We at Weekdone urge and eBay and it helps to enhance team col-
leaders to implement a suitable brain- laboration and keeps everyone informed.
storming format to generate ideas within It also helps to clarify what needs to be
your team. There is a variety of different done in order to achieve certain goals.
formats out there to choose from. Brain-
storming and sharing ideas generates Step #5 Constantly improve the
new ideas, solves problems, and gener- work process.
ally makes the team better. Furthermore,
you should create an ideaa idea bank
where everyone can contribute. For ex-
ample, an idea bank can result in process,
operations, and product innovation.

Step #4 Increase engagement by


implementing methodologies.

Using PPP methodology helps to bring


out the flaws and problems of your
team’s work process. In order to achieve
the results as efficiently as possible, it is
critical to make improvements in your
workflow. As a leader, it is good to check
in regularly to see how everybody is do-
ing and if they need a push to get them

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Leader’s Guide: Building High-Performing Teams 13

over the hump. This can be done in a On the previous step we briefly touched
online status update format or by talking on the emotional side of a delivering
to your team members individually. results and there is one last thing lead-
ers should not forget: giving your team
Step #6 Encourage and members feedback and recognition.
motivate. These two elements are known to moti-
vate people more than money. In addi-
tion, regular feedback makes your peo-
ple twice as happy and makes sure they
are engaged.

Sharing goals builds


connections.
All of the methodologies and goal set-
ting techniques are tools to help teams To conclude, setting, and sharing regular
achieve better results, but we have to goals with your team is a good start-
remember that we are dealing with hu- ing point towards delivering the results
mans. People are emotional beings and needed. Make sure you have implement-
by setting goals and giving tasks accord- ed a suitable work process for your team
ing to their strengths the odds of success and urge everybody to make improve-
are increased. It is important to motivate ments. As a leader, you can provide the
your team as well. The best times to necessary tools, but in the end it is the
encourage and motivate your team is in team that delivers the results. So, make
the beginning and the final parts of the sure you motivate them by giving feed-
process. People tend to get stuck and in back and encourage them if needed.
order for them to finish their task, it is im- Following these 7 steps should guaran-
portant to reinforce the knowledge that tee successful results. Be the best leader
they are moving in the right direction and you can be and share this knowledge
that they are a vital part of the outcome. with your team.

Step #7 Give feedback and


recognition.

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Leader’s Guide: Building High-Performing Teams 14

”Weekdone reminds you to report every end of the week, which creates a good
rhythm and eventually it becomes a habit.”
-Toby Young, CTO of Ebury

Staying Engaged
Employee engagement on Engagement is more than job satisfac-
all levels. tion or happiness at work. An engaged
worker has an attachment to his job
Everyone knows by now that having an and that lets him do it a lot better. If
engaged workforce has many benefits. we speak about the tough competition
However, Gallup.com shows that the rate in the global market, then this job at-
of employee engagement in US has pla- tachment is what’s giving those 30% of
teaued at around 30%. This means that companies a strong edge.
about 70% of companies are not enjoy-
ing the fruits of engagement and that There are 3 key factors that drive en-
needs to change. gagement:
• Relationship with direct manager
A study, carried out in 106 countries • Belief in senior leadership
shows that today, employee engagement • Pride in working for the company
and corporate-culture are the most criti-
cal challenges for a company. About 50% We can see that engagement is some-
of the participants said that these issues thing that only leaders can bring to their
are very important, doubling the num- company. It’s the job of management
ber from the previous year. It’s a good to make sure everyone working under
sign to see, as this means that more them feels engaged. For that a manager
leaders around the globe are acknowl- needs good communication skills and
edging engagement as an issue. must be engaged in his work.

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Leader’s Guide: Building High-Performing Teams 15

Managers in general are no more en- shared environment which increases the
gaged than their team members. 35% feeling of togetherness with everyone.
of managers feel engaged in their work
and this is probably the main reason
engagement remains an issue. Although
managers are often required to do a lot Collaboration makes a
of individual work and their superiors great leader.
trust them, they still need attention from
senior leadership. Engagement must be As John Ritchie said in Business Matters:
tackled on all levels of a company. If the ”Effective internal communication helps
leadership engages managers working ensure that all members of the organiza-
under them, there is a better chance that tion are working collaboratively towards
managers can do their jobs better. a common goal.” The key word is ”col-
laboration.” While a lot of team members
may know what their job description is,
they must also understand why it mat-
What to do? ters to the company. That is the reason
why they must share their work and
The first thing to do is to get an overview ideas with co-workers and managers.
of what’s going on. Talk to everyone
directly working for you, find out what
they think and want. What troubles
them? If you know their problems, you Advantages of
can help them. Make sure you have collaboration.
extra time every week for talking and
listening. Collaboration has many advantages over
the ”doing it yourself” style of manage-
Of course, it’s not possible to have ment:
water-cooler chats with everyone if you
have a bigger team. In here you need • You can share your ideas for feed-
some technological solution to keep back. Everybody knows that ”two
track of everyone. Technology enable heads are better than one”. Sharing
us to receive information faster and in your ideas with your team gives you
greater quantities. We can completely feedback and new ideas. As there
ignore geographical barriers thanks to are always more than one way to
weekly video conferences or private do things, you’ll discover that your
company networks. The data we share coworkers and employees can some-
with each other and our teams is also times save you from a dead end.
not limited by medium: instead of a writ-
ten report we can use pictures or videos • You are forced to stop and think
that can be played on mobiles or tablets. about what you’re doing. As you
Yes, a picture of a cat, sent to your team, have to explain your ideas to others,
is a form of engagement. It creates a you must give those ideas a voice.

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Leader’s Guide: Building High-Performing Teams 16

Something that sounds good in our providing their manager with an over-
minds, might have flaws you won’t view, all employees can see what others
see before speaking them aloud. have done, and how their work furthers
the company’s long-term goals.
• You won’t hit the a wall so easily.
Especially when doing creative work,
it’s easy to get stuck. Collaborating
and brainstorming with others helps The best are online.
you.
Today the best tools for collaboration
Helen Keller has so elegantly said: ”Alone are online. The internet offers fast and
we can do so little; together we can do easy solutions and lets us do our work
so much.” on the go. We can participate in col-
laboration activities from our iPhones or
tablets. Using these modern tools makes
all internal communication tasks (includ-
Leader’s responsibility. ing review process) more acceptable for
younger generations who are used to
As Harvard Business Review has found spending most of the time online.
out: ”Collaboration doesn’t just occur
by getting people together. You need to Online collaboration tools help to change
trigger it.” internal communication from an ”an-
noying review system” into a fun game
A lot of people don’t like to be reviewed. running in the background. There are
To some articipating in internal com- many perks you can implement here, like
munications may feel like being judged. achievements, leaderboards, and point
Leader’s job is to create a culture where systems.
constant review is not something to
be afraid of but a normal routine that
doesn’t affect everyday mood or task
completion. Habit of reporting.

The easiest way to do that is talking to Creating a habit of reporting in your


people. team or company usually doesn’t come
naturally. Like with any habit, you as a
In a perfect world, a leader can com- leader have to make it a recurring activ-
municate with everyone in his team, ity. Secondly, reporting should be auto-
let them know, how their work affects matic and as easy as possible. Finally,
others and what they can do better. In your team members have to be moti-
reality, doing this takes far too much vated to do it.
time. In Weekdone we have developed
a tool which let’s us file a weekly report So, how do you accomplish that?
without taking more than 5 minutes The easiest way to create a habit of
from an employees week. In addition to reporting is to use a weekly reporting

weekdone.com
Leader’s Guide: Building High-Performing Teams 17

software like Weekdone. It makes sure manager and other team members
team members fill in their reports and eliminates all the pointless status update
that reporting becomes a weekly habit. emails and meetings. You will save time
from by not having to explain what you
are doing and can concentrate on the
important part of your work.
How to get employees to
buy-in? It will help your superiors to
appreciate your work.
An issue that often arises is that employ- Status reports help you to communicate
ees don’t understand how filing a sta- with your busy boss. In addition, you
tus report helps them personally. For a can suggest improvements and get help
leader it’s fairly obvious: when you have a problem. What's more,
you can get that valuable feedback and
• You quickly know what’s going on praise.
and get invaluable insights from your
team It is easy.
The most effective and simple method
• You can make fact-based decisions for reporting is PPP – Progress, Plans,
and proactively apply corrective Problems. This methodology is used by
measures the likes of Skype, Ebay and Facebook. It
is as easy as ABC.
• You can guide your people by giving
insightful feedback • Progress: list your accomplishments,
finished items, and closed tasks for
the reporting period.

The main reasons for • Plans: weekly key tasks and short-
reporting. term objectives for the next report-
ing period. These should become
You are more efficient and Progress next week.
better at your job.
At Weekdone we have a rule not to list • Problems: share what challenges you
more than 5-7 plans per week. That's encountered during the reporting
also the PPP best practice. This approach period. Here you will include items
helps you prioritize and focus on the that you are stuck on and can't be fin-
tasks that matters the most. Secondly, ished. Problems often need help from
since the reports are transparent they someone else, not just you.
hold you accountable and make sure you
are focusing on progress. To conclude, if you want to create a habit
of reporting in your team, we urge you to
You save time. test out Weekdone. It makes the whole
Having the reports in front of your reporting process easy and automatic.

weekdone.com
Leader’s Guide: Building High-Performing Teams 18

”Without Weekdone, it would be very hard for us to manage our objectives, so I con-
sider it to be highly valuable for us.”
- Toby Young, CTO of Zlien

Final words of wisdom


There is nothing difficult about running a high-performing superhero team. All you have to
do is learn from the examples of other great leaders, both real and fictional, and you can
be sure to achieve success.

We hope you found this book helpful and you are ready to go out and make a difference.

To make sure your team has clear goals and a strong synergy, try out Weekdone.

Weekdone is a progress reporting and a team management software based on popular


management methodologies like PPP and OKR.

Implementing Weekdone is instant. Just sign up for our free trial at weekdone.com, invite
employees, and you’re all done. In less than a week, you will get your first structured em-
ployee progress report via e-mail from your people, one that you can quickly give feed-
back on. Go and make your people more valuable at work.

Get our app to be always up-to-date with your team status wherever you are. On iPhone,
iPad, and Android.

Learn more at weekdone.com/mobile

weekdone.com

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