PRODUCTION

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

 LOGISTICS

LABOR &
SAFETY

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

 LABOR &
SAFETY

QUALITY

FACILITY

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

critical problems :

Assembly Jigs/Tables/Equipments breakdown, stop

Ultrasonic weld.machine breakdown

Scanners, printers, IT problems

IT problems related with Production System

Syncro Information / Mix Problems

Buffer Problems
High Buffer>
Low Buffer<
(Supervisor decides on)

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

 Forklifts/Reachtrucks Breakdown

Missing Parts in our production line started due to not

any material in stock

Transportation failure with Suppliers

Transportation is late or any failure for Sequence

Trailers

MRP failure due to EDI failure between Volvo and our

plant, or any other system things

Labour strike

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

 Natural events& disaster

Plant finance situation goes negatively

Quality Problem caused in Production

Supplier Quality Problem which repeats in each part in

stock

Power Cut (electricity, water, heating, etc…)

Building, Reception/Delivery Area

Administrative Problems with KN.

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

 PLANT CONTINGENCY PLAN

-Inform resp. supervisor of the shift

-First repair by operators or supervisor

-Inform resp. supervisor of the shift

-First repair by operators or supervisor

-Inform resp. supervisor of the shift

-First supervisor tries to solve the problem

-Inform resp. supervisor of the shift

-First supervisor tries to solve the problem

-Supervisor of the shift informs Volvo contacts for problems with first EDP
Helpdesk phone :

-Supervisor of the shift informs Plant Manager to decide on actions and

act accordingly

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- Material Handlers inform supervisor of the shift.
- First repair by material handler or supervisor.

- Material Handler/Supervisor informs Material Controller about the

missing part during the day
- Material Controller organises special transport from supplier (safety
stock)
- During the night shift supervisor calls Logistiek Coordinator about the
MP
- L.C. calls supplier despatch for the emergency taxi.

- Material Controller/Supplier organises another transport to pick up

materials on the way or in case of blocked trailer in traffic; M.C/Supplier
organises special transport to deliver safety stock of supplier.
- Logistics Coord. is the contact person to be informed after 17:00 by
Logistics and has to inform Supervisor
- Gent shop floor stock ~ 0,5 - 3 days, depending on the material.

- Forklift driver informs Supervisor

- Supervisor calls Info Hallens and Dispatch, phone : (See Contact
List)
- Buffer level check by Supervisor and inform Volvo team leader for the
problem

- Material Controller checks every morning if Volvo Call off integrated into
system or not and MRP has run wright or not.
- M.C. inform Volvo Volvo EDP Helpdesk if didn't send any call off.
Phone : 09/250 23 10
- In case of MRP sourced problem; Key User, Annick Perremans contact
immediately with IT Marchkolsheim

- Human Resources Coord. Carla Goossens Contact with resp. contact

Filip Claeys phone :

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

- Inform local services in for help

- Mother company resources is supplied and plant supported in this case

- Quality Technician follows repair instructions.

- Quality Technician of the shift informs Quality Coord., Arne Jacob.
Phone :

- Receiving Inspection makes rework/sorting temporarily not to stop

production.
- Receiving Inspection immediately informs supplier about the problem to
make sorting on the stocks.
- Receiving Inspection informs SQA resp. about the situation, for external
suppliers: Eveline Dehaise, phone:
for internal suppliers: Eveline Dhaenick, phone:
During the night shift inform Arne Jacob, phone

- Supervisor informs Katoen Natie

- Supervisor informs Katoen Natie

- Supervisor informs Katoen Natie

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

NCY PLAN

- Supervisor of the shift informs

maintenance responsible in case of unrepairable breakdowns (available
3 shift)
- Pieter Vankerckhove phone :

- Supervisor of the shift informs

maintenance responsible in case of unrepairable breakdowns (available
3 shift)
- Pieter Vankerckhove phone :
- At the same time supervisor switches to back up method; manual
welding not to stop the assembly line

- Supervisor of the shift informs

IT responsible to solve the problem on line or in necessity at plant
(available 3 shift) Kim Claeys phone :

-Supervisor of the shift informs Engineering Coordinator, Pieter

Vankerckhove/Kim Claeys to solve the problem on line or in necessity
at plant (available 3 shift)

-Supervisor of the shift informs customer contacts for problems with

syncro messages; Els Destickere,
phone :
for mix problems; Mix Department
phone :

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

- Supervisor calls local company Barlow, to repair the forklift/reachtruck.
- Supervisor makes re-organisation to use the other ones to gain spare
time.
- Barlow changes forklift/reachtrucks in case of unrepairable failures at
the plant.

- Material Controller informs Supply Chain Coord., Veerle Degant for

possible MP with mix number during early/day shift. Phone:
- Logistics Coord. informs Supply Chain Man. Kristel Thiry in case of
Line Stoppage/Continuous MP during early/day shift. Phone:
- During the night shift, Plant manager informs Supply Chain Manager,
Krister Thiry
- Supervisor informs Volvo 3 shift team leaders and in case of linestops
inform Mixdepartment (See Contact List)

-In case of critical lead time to provoke MP or line stoppage, the MP

instructions at the above should be followed up in 3 shifts.
- In case of customer Logistics Responsibility; Supervisor can directly
contact Despatch VLE during night shift for follow up MP. (See Contact
List)

- Material Controller requests from Supply Chain Coordinator Volvo to

send call off by e-mail
- IT March checks system with X25 EDI line service also, take related
actions in system, run MRP again.
- IT March contacts with Material Controller to confirm the availability of
system.

- Human Resources Coord.and Plant Manager coordinates Union resp.

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

- Follw Procedure evacuation and emergency
PRO GNT S 001

- Quality Coordinator informs STA/SQA phone : to ask temporarily

approval.

- SQA asks supplier for a residence technician for sorting/rework.

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

- Supervisor of the shift or Maintenance Resp. informs local company,
Hupico for the repair. (see contact list)
- In case of necessity, Maintenance Resp. asks machine company,
Vande Velde for original spare parts.
(see contact list)

- IT responsible informs Engineering Coordinator for support in case of

server problem
- IT responsible switches system to spare scanners and other printers

- Engineering Coordinator informs resp. company DOLMEN, for

immediate support (see contact list)

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- Logistics Coordinator puts Yellow/Red alert to BG/Division Manager.
See P-FM1-2000/EN

- Logistics Coordinator puts Yellow/Red alert to BG/Division Manager.

See P-FM1-2000/EN

- Material Controller informs BPCS Competence Center and IT

Coordinator of Division, Jose Gascon for the problems that can not
solved during te working day.

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

- Quality Coordinator puts Yellow/Red alert to BG/Division Manager.
See P-FM1-2000/EN

- Quality Coordinator puts Yellow/Red alert to BG/Division Manager for

internal suppliers.
See P-FM1-2000/EN

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

 CONTACT LIST

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

- Logistics Coordinator puts Yellow/Red alert to
BG/Division Manager.
See P-FM1-2000/EN
- Logistics Coordinator informs Supply Chain Coord.
Veerle Degant and Kristel Thiry in case system problem
exceeding 1 day.

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

CONTACT LIST

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05

GNT-P-PS2-0002 Revisie: 01 Datum: 06/06/05