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IMPACT OF COMPUTER SYSTEM ON PERFORMANCE OF SECRETARIES

ABSTRACT
The degree to which computer is used in offices, have been of
serious concern to secretarial profession. This study investigated the
impact of computer system on the performance of secretaries in
Ibarapa Polytechnic Oyo state and how significance the computer
system is to secretaries.
Today computer has become important part of education
because it is use in every field and with the knowledge of computer
secretaries and manager can get a better job prospect and perform
well in it. Automation help in to increase work output with greater
accuracy and it enables them to assess and handle all types of
information. Computers have created new skills for the secretaries
and have added some spices to their work. With the acquisition of
such skills, secretaries are now seen as indispensable tools in the
office, thus given them good professional status.
In order to arrive at a conclusive decision on the above
objective the researcher administered questionnaires. The
population for this study comprises of thirty (30) secretaries in The
Ibarapa Polytechnic and frequency distribution percentage was use
to analysis data. It was recommended that secretaries should
develop attitude and learning skills that would enable them to talk
advantage of new opportunities.
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Several changes have taken place in private and public offices as
regards the roles functions of the secretary. The types of machines
and gadgets that were used to produce, and store information has
undergone a great transformation to cope with the fast growing
world of technology. The success of any organization relies much on
the secretary whose role though supportive is critical to the
achievement of organizational goals and objectives.
In today’s organizations one of the things that make
organizations to be unique is the use of computer system. Every
office require facts and accurate information for quick decision
making Akpomi and Ordu 2009, thereby making the role of the
secretary a crucial one in the life or progress of an organization
hence, need some technological and human backing from the work
place. The effective performance of a professional secretary depends
upon the office equipment, knowledge and skills.

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