International Talent Development Institute9

BTEC HND in Aviation Management

UNIT 09
Airport Operations
BATCH _____
Unit Exam
Examination Date __/__/___
ENR No:…………………..................... Time: 1. 30 hours

Instructions:
 Answer all questions.
 Please enter your Batch Number and ENR Number
 Read the questions carefully before answering them.
 Answer to the questions in the space provided in this paper.

1. Name the four basic elements that are needed to run an Airport environment efficiently.

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2. Name five authorities that can be found in an Airport.

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3. Name four general tasks related to Aircraft handling

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4. Name three areas where Aircraft handling staff works in an airport “Traffic” environment

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5. Briefly describe the role of a Ramp Coordinator in an Airport.

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6. Name the four management skills.

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 7. Explain the following abbreviations.

WCHR ________________, WCHS ___________________, WCHC _______________________

UM ___________________, YP ______________________, CIP __________________________

INAD _________________, MEDA _________________________________________________

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8. Name the four types of coupons available in a ticket

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9. Explain what does the circled number 2 means on the following picture

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10. Explain what is an Off-Premises Ticket is.

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11. Briefly explain what does OPTAT means.

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 12. Give five payment methods used by a passenger when purchasing a ticket

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13. How does an infant categorized and what is the amount that should be paid for an Infant when
Purchasing an air ticket?

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14. Explain the requirements that must be met when purchasing an air ticket under the student fare
Category

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15. Name five general surcharges that can be included in an air ticket

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16. Briefly explain what does Baggage – Pooling means.

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17. Name four conditions that must be met when accepting baggage for interlining.

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 18. Explain the following abbreviations.

DEPO ________________________, VIP _____________________________

BLND ________________________, DEAF _____________________________

19. Briefly describe “Specified” and “Unspecified” Transportation

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20. Write four categories of weights (Weight & Balance)

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21. Write the correct formula for the following ;

Takeoff weight = ______________________________

Landing weight = _____________________________

22. Give four types of Pre-Print Baggage tags

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23. What is baggage handling “License Plate” Concept

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24. Write two types of baggage claims

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25. What are the facilities and Services provided on the Land Side of an Airport Passenger Terminal

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