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Porter’s five forces model is an analysis tool that uses five industry forces to determine the intensity of
competition in an industry and its profitability level.
Power of Buyers
Buyers have the power to demand lower price or higher product quality from industry producers when
their bargaining power is strong.
Lower price means lower revenues for the producer, while higher quality products usually raise
production costs.
Buyers exert strong bargaining power when:
1. Buying in large quantities or control many; 2. Only few buyers exist;
2. Switching costs to other supplier are low;
3. They threaten to backward integrate;
4. There are many substitutes; and
5. Buyers are price sensitive.
Rivalry of Competitors - This force is the major determinant on how competitive and profitable an industry is.
In competitive industry, firms have to compete aggressively for a market share, which results in low profits.
Rivalry among competitors is intense when:
1. There are many competitors;
2. Exit barriers are high;
3. Industry of growth is slow or negative;
4. Products are not differentiated and can be easily substituted;
5. Competitors are of equal size;
6. Low customer loyalty.
Power of suppliers
Strong bargaining power allows suppliers to sell higher priced or low quality raw materials to their
buyers. This directly affects the buying firms’ profits because it has to pay more for materials.
Suppliers have strong bargaining power when:
1. There are few suppliers but many buyers;
2. Suppliers are large and threaten to forward integrate;
3. Few substitute raw materials exist;
4. Suppliers hold scarce resources; and
5. Cost of switching raw materials is especially high.
Threat of substitutes - This force is especially threatening when buyers can easily find substitute products
with attractive prices or better quality and when buyers can switch from one product or service to another with
little cost. For example, to switch from coffee to tea doesn’t cost anything, unlike switching from car to bicycle.
Threat of new entrants – This force determines how easy (or not) it is to enter a particular industry. If an
industry is profitable and there are few barriers to enter, rivalry soon intensifies. When more organizations
compete for the same market share, profits start to fall.
Threat of new entrants is high when:
1. Low amount of capital;
2. Existing companies can do little to retaliate;
3. Existing firms do not possess patents, trademarks or do not have established brand reputation;
4. There is no government regulation;
5. There is low customer loyalty;
6. Products are nearly identical;
7. Economies of scale can be easily achieved.
1. STRENGTHS
Capabilities
Internal environment
Ability in attracting and dealing with customers
Build on strengths
2. WEAKNESSES
To be customer focused, the company minimizes actions that drive the customers away
Minimized and eventually avoided
Remedy weaknesses or work around them
3. OPPORTUNITIES
Gain a strong foothold in the market
Continuously identified
Take advantage of opportunities presented by the environment
4. THREATS
The company is keen in looking at possible threats and arresting them before they become obvious
Protect the firm from threats
V. Strategy formulation
Vision/mission statements
1. MISSION
Summarizes the purpose or the reason for the company’s existence.
Identifies the market where the company wants to compete.
Explains the company’s philosophy.
2. VISION
What the company wants to become in the future.
Answers the question: “Where do we want to go?”