Professional Documents
Culture Documents
A. Vision/Mission Statement
A.1. Overview
Archdiocese of Agana is a non stock religious organization in the island of Guam. Guam
is an unincorporated Territory of the United States of America by an Act of U.S. Congress July
21, 1949. The Diocese of Agana was established October 14, 1965, as a suffragan diocese of
the Archdiocese of San Francisco, California. It was elevated to Metropolitan Archdiocese,
May 20, 1984 with suffragan Sees of the Diocese of the Caroline Marshalls and Diocese of
Chalan Kanoa (subsequently added January 13, 1985). It is a member of the Conferentia
Episcopalis Pacifici, CEPAC, the Episcopal Conference of the Pacific and member of the
Federation of Catholic Bishops of Conference of Oceania. It is an observer to National
Conference of Catholic Bishops under the United States Conference of Catholic Bishops, NCCB-
USCCB.
The organization which provides social and education services is a duly registered
Guam corporation, chartered on January 24, 1969 under Charter No. D-680. It is headed by
Archbishop Anthony Apuron OFM Cap, D.D. It is comprised of twenty-six (26) parishes, two
(2) seminaries, one (1) institute, fourteen (14) schools, a Chancery office which includes
several divisions such as Division of Pastoral Ministry, Offices of Faith Formation & Worship,
Offices of Family Ministry & Pastoral Planning, U Matuna Si Yu'os, Catholic Newspaper of the
Archdiocese and Catholic School Office, and several religious organizations and ministries
under the Archdiocese.
We, the Archdiocese of Agana, envision the following for our people as we enter the third
millennium:
• working in unity and in collaboration with the clergy, religious and laity,
• evangelizing our people towards an empowering relationship with God,
• nurturing all members in our families in an environment of love, care and
understanding,
• educating to enrich the spiritual and physical well-being of all people,
• strengthening our human and financial resources for the building of the reign of
God,
• celebrating a vibrant and prayerful faith community rooted in the Gospels and in the
Sacraments of the Church.
Rooted in faith and in the love of Jesus Christ and through the intercession of our patroness,
Santa Marian Kamalen, we, the people of the Archdiocese of Agana are called
• to proclaim the Good News in word and in action,
• to worship God through welcoming and vibrant celebrations of the Word and
Sacraments,
• to share with Christ in the loving redemption of humanity,
• to reverence life and to be a source of comfort and hope for those in need,
• to invite all to participate in the building of the reign of God in our midst.
B. Profile
POLITICAL
ECONOMICAL
Employment rate
Income Rate
Consumer price
Tourism
Military Sector
Domestic and Foreign Investment
As the organization receives financial support mainly from donations and monetary
collections, this brings a significant impact based on the economic state of Agana and Guam
in general. Based on the Comparison of Unemployment Rate between Guam, US, and Hawaii
(2000-2011); Guam’s rate was consistently higher compared to the other 2 and even twice
the rate. While there have been some positive fluctuations, overall, Guam’s Per Capita Income
and Mean Earner’s Income have fallen from income levels based on from 1990. Guam’s
Annual Percent Change in Consumer Price Income: 2000 – 2010 showed an increase of prices
[4]. 2010 was a strong year of tourism in Guam and was the first increase since 2005. By 2011
it took a hit due to the earth-quake tsunami in Japan. Prospects improved in 2012 as Japanese
tourism recover and several markets continue to grow together with a significant Russian
tourist increase [5]. A large percentage of workforce belongs to the military as Guam is
currently home to a large US military presence which includes Nave and Air Force bases that
comprise nearly 27% of the island’s land mass. The Government of Guam offers various
incentives to attract economic activity but unfortunately, Guam’s investment incentive
programs have not kept pace with changes in international trade and commerce [4]. These
factors not only affects the direct source of financial support for the organization and the IS
group, but will also impact on the investment and availability needed upon purchasing IS
related solutions.
SOCIO-CULTURAL
Ethnicity
Language
Cultural preferences
Existing establishments
Majority of the population comprises those who reside on Hagatna (previously Agana)
being its capital. Hagatna is a melting pot of culture and ethnicity. Guamanians comprises of,
in order; the native Chamorros, Filipinos, Whites, Chuukese, Koreans and other Asian
ethnicity. Languages spoken are, in order: English, Filipino, Chamorro, and other Pacific island
and Asian languages [6]. This diverse demographic offers a vast array of opportunities and will
be a challenge for the Archdiocese to cater to each ethnic and cultural needs. In view of the
IS organization, it will bring challenges as how to effectively communicate and impart the
importance of the solutions being made and proposed. A big challenge for the organization is
how to increase religious involvement of residence and visitors of the city. One of the negative
results of Guam’s rapid population and economic growth has been the erosion of its
traditional family structure [4]. A survey conducted showed the top 3 reasons why visitors are
going to Hagatna are: shop at a store (16.36%), visit the Chamorro Village (15.39%) and dine
at a restaurant (15.13%). Going to the Cathedral/Basilica came in at No. 7 but with an
incredibly low percentage of 4.31% [5]. This is probably due to the fact that a large percentage
of respondents were age 18 to 25 (42%) and are largely disinterested in going to religious
establishments. This is even with the fact that 85% of the religion in Guam is Roman Catholic
[6] and the percentage of the respondents who are residents of Guam is 91.65% [5]. The IS
group should certainly come up with solutions that not only inform and render services, but
also solutions that encourage and retain visitors and residents for the benefit of the
Archdiocese. There is also the challenge on how to create solutions that not only appeal the
younger generation, but are also friendly to older generations. Fortunately, the age structure
of Guam, as of 2014, largely composed of individuals 25-54 years old (39.3%) [6], making it a
likely chance of high acceptance rate.
TECHNOLOGICAL
Telecommunication infrastructure
Hardware and Software vendors
Internet access
Smart devices and personal computers
Guam possesses the most advance telecommunication infrastructure and systems in
the western Pacific region. The island sits at the nexus of Pacific’s underwater fiber optics
cabling network with more terminating cable connections than anywhere else in the world,
making Guam a telecommunications hub for numerous international providers [4]. This is a
great opportunity for the IS group to take advantage to. This will additionally cater a higher
quality of solutions than average as bandwidth and speed is not an issue. This might also
attract vendors of hardware and software solutions making acquisitions of necessary IS
resources not only easy, but of high quality. Coupled with readily affordable smartphones,
tablets and personal computers and rich Internet access; this makes a prime environment
for Information Systems and solutions to be utilized at its fullest.
STRENGTHS WEAKNESSES OPPORTUNITIES THREATS
Trustworthy - Trusting culture Technology gap between potential Convergence - Link all the entities Confidentiality - Handling
within the organization. users (schools, seminaries, parishes and of confidential information
- For elderly and various offices) within the organization shared across the organization.
non-technical staff, technology can through I.T. tools.
become a hindrance in their day-to-
day work.
Open source enthusiasm Hardware acquisition Cost reduction / efficiency Data Security - Data access across the
- Open source enthusiasts - Existing hardware are long overdue - Utilization of open source technology organization through
- Experience in bleeding edge for upgrade. and software solutions. the Internet.
open source technology. - Depreciating hardware prices and low
cost hardware vendors.
Simplified Workflow Process Non-existent MIS department and Hybrid (Cloud and in-house services) - Government intervention - The
- The organization has a Insufficient use of IT solutions - Any Opportunity and option for utilization government might change certain policies
simplified workflow process IT related solution is either of cloud based and in-house services which pertains to religious organizations
that could be easily adapted as insignificant or non-existent. can increase server up time. be exempted from taxes. The government
the base framework for user Absence Information Systems for might question certain teachings seeing
interfaces. community social and educational them as a possible source of ruining the
services. MIS department remained government's image and reputation.
to be established Finally, there is always that friction
between what is legal and what is moral.
STRENGTHS WEAKNESSES OPPORTUNITIES THREATS
Extensive community service - Unstable source of financial support The Internet - with the advent of the Socio-cultural and lifestyle norms - given
the organization offers social - being a non-stock, religious Internet and increased usage of social that the archdiocese governs a large area,
and educational services which organization which primarily obtain networking sites, it offers possibilities of conflicting lifestyles and norms might
comprises of 26 parishes, 2 financial assistance from monetary expanding information and services affect the archdiocese.
seminaries, 1 institute, 14 collections and donations. across the globe. Social networking
schools, a Chancery, and sites can be a great tool for inviting and
several religious organizations informing others, especially the
and ministries under the younger generation.
Archdiocese.
A provider of information services that aims to help the organization unite, collaborate, and
evangelize their people towards their goal;
An essential partner in facilitating with the needs of all members for a loving, caring, and
understanding environment as well as for their spiritual and physical well-being;
A collaborator in providing solutions and systems that will help strengthen their human and financial
resources; and
A contributor of systems that are flexible to cope with changing environments and demands.
The mission of the Information Systems organization is to provide facilities that caters the day to day
and long-term needs of the organization through cost-effective, timely, and quality information systems and
solutions for achieving their ultimate goal.
B. Strategic Objectives
C. ISSP Strategies
Provide leverage, if possible, to existing IS solutions that are in turn modularize to take advantage of
reusable program code for lower costs.
Whenever applicable, the IS group will choose third-party, vendor-packaged solutions with as less
modification as possible to minimize overall cost of ownership.
The IS group will primarily create systems which offer cross-platform flexibility and will attempt to
replace closed systems with these open systems. This will ensure maximum access and portability
across different type of computing environments.
The IS group will be conforming to with the standards (e.g. RDBMS, SQL, etc.) in developing systems.
This is for the benefit of allowing on-time and secured access to anywhere it is required. This will
also ensure compatibility and integrity of data across different locations.
The IS group will design systems that will cater the need of the organization with as little yet needed
time and cost as possible. This also includes modification of existing IS solutions that are deemed
insufficient. This will be done by the necessary implementation procedures and protocols.
The user interface shall as much as possible be simple and practical, requiring as less user training as
possible but with the aim of increased end-user productivity and performance.
There will be a centralized approach in storing of data for ensuring the integrity and validity of all
data stored in the database. Duplication of data location could only be allowed for faster report
generation but shall only be under strict monitoring of the database administrator and/or the owner
of the organization.
Due to the large amount of data that could possibly be stored, it shall be formatted, summarized and
arranged in a manner that it adds visibility and meaningful generation of information instead of plain
presentation of raw data.
Due to sensitivity of certain data, utmost security shall be implemented to protect these data from
unauthorized and illegal access. This will be done by various security protocols on all levels of the
system.
The IS group will be responsible for the maintenance of initiated or modified systems.
D. ISSP Goals
Users and stakeholders could easily access and provide information through relevant existing
technologies with the use of user-friendly interfaces and online access using the Internet.
Upon implementation of effective networking applications combined with the necessary information
systems and services, this will provide a better means of creating, retrieving, and modification of information
as well as providing up to date information to concerned users.
With a cost-effective, properly implemented system that will provide a secure and standard way of
dealing with the financial aspect of the organization. This will then provide decision support for future
financial undertakings. Consequently, this will reduce overall organization cost specifically in printing
materials with the pursuance of a paperless environment.
With the use of a Human Resource Management System and supporting information systems, this
will provide tools in managing the manpower of the organization by effective and efficient tracking and
performance evaluation.
Overall, the systems that will be implemented will provide a more streamlined and efficient flow of
information and transaction between all the stakeholders of the organization improving overall
performance.
Offering the organization a decision support system which could be a firm basis in making necessary
managerial changes.
E. GAP Analysis
CURRENT The archdiocese currently have no IS and DESIRED The archdiocese, together with an established MIS,
SITUATION: IT related plan. Most of its transactions SITUATION: will be able to come up with IS and IT solutions for
and processes are done manually, social and educational services as well as
inefficiently, and costly. Communication maintaining integrity of the organization’s data.
within the different organizations are There should be a means of not only effectively
done using e-mail, fax or printed memos. managing their resource and workforce, but also
The archdiocese do have a website but is G keep cost as efficient as possible. A better means of
limited only in relaying information to A communication should be made across the members
the people. Low IT technical skills and P of the organization and for the people they serve.
possibly low technological acceptance. Users in general should be well-equipped with
Budget is an issue in implementing IS enough knowledge of the system and be able to
solutions. adapt to adapt to technology. A proactive means of
sustaining the organization should be made possible.
Key Non-existent MIS department Objectives: Form an MIS department of the organization to help
Indicators: 1 1 with strategic planning.
2 Currently have a more or less static 2 Create necessary IS solutions for the organization.
website.
7 Ineffective human resource planning and 7 Sufficient budget for the organization.
management
8 Obsolete hardware and software
acquisition
9 No wide area network infrastructure
10 Non-existent ISSP.
ADDITIONAL GOALS
Extra budget for the following period. Less frequent user training and seminar
for the following periods.
ACTION PLANS BY MEMBER TYPE:
Established MIS department. Established presence in the Acquired dedicated servers for
online community via social organizational wide transaction
media
Upgraded website to cater Created IS solutions for financial Created IS solutions for
feedback and organizational and monetary collections financial and monetary
communication. assessment. collections assessment.
Developed Document Developed Document
Management Systems especially Management Systems
for the Chancery. especially for the Chancery.
Created IS solutions for Created IS solutions for social Developed Human Resource
effectively managing social and educational services. Information System for
and educational services. proper workforce monitoring.
Developed Human Resource
Information System for proper
workforce monitoring.
F. Conceptual Framework for Information Systems
G. Detailed Description of Proposed Information Systems
NAME OF INFORMATION SYSTEM/SUB SYSTEM Rank 8: Institute and School Monitoring and
Administration System
DESCRIPTION Used for monitoring the institute(s) and schools
under the Archdiocese as well as keeping track of
donations and contributions from these schools
STATUS For development
DEVELOPMENT STRATEGY In-house
COMPUTING SCHEME Networked
INTERNAL USERS Catholic Schools Office
EXTERNAL USERS Community and school populace
OWNER Information Systems Group
H. Databases Required
Rationale
Switches (Switch-PT) will be provided for each separate office if proximity permits. Every client and network shared devices will be accessing the network by
their own office switch. These switches will then connect to a router where which a wireless router is also connected to offer wireless fidelity. The central router is
connected to a DSL Modem for it to be able to connect to the Internet where a remote host is located along with the server.
RESOURCE REQUIREMENTS
(To be added)
DEVELOPMENT AND INVESTMENT PROGRAM