LESSON PLAN

BASELINE INFORMATION

Name of Student Teacher : MR. Dinesh Sharma

Group : B.Sc. Nursing 1ST year
Subject : Psychiatric nursing :
Topic : Communication
Place : Classroom, Govt. College of nursing
Date& Time : 7-2-2011, 1pm to 2pm
Duration : 45 min.
Method of Teaching : Lecture cum Discussion
Teaching Aids : Black Board, OHP, and Chart.
Previous Knowledge : Students have quite Knowledge about the topic.

General Objective :-
After the teaching the topic, student will be able to enhance their knowledge about Communication, its process,
method of effective communication,& its barriers and apply this knowledge in their practices.

Specific objectives:-
At the end of the teaching Students will be able:-
 To define communication.
 To describe objectives of communication.
 To explain communication process.
 To discuss methods of effective communication.
 To enlist factors influencing communication process.
 To explain barriers of communication process.
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1. To give an 2min INTRODUCTION: -

introduction about
Communication. The word communication has its The student
origin in the Latin and word teacher OHP What do you know
about Communication?
“communis” meaning common i.e. introduce the
the communicator and the receiver topic
have the common understanding of a communication
thought, idea, message, feeling etc.
The word meaning of
communication is exchange of
information. Communication is
necessary to get along with people,
to win their respect, to gain
confidence and cooperation, to
understand them and to be
understood. Communication is
necessary in all situations and
settings.
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DEFINITION:-
2. To define 5min The student OHP Define
Communication. “Communication can be regarded as teacher defines Communication.
a two way process of exchanging or communication .
shaping ideas, feeling and
information. Broadly it refers to the
countless ways that human have of
keeping in touch with another.”

OR

“Communication is a process by
which two or more people exchange
ideas, facts, feeling or impression in
way that each gain a common
understanding of meaning, intend
and use of a message.”

Paul Leganes

3. To describe the 5min Objectives of communication:-

The student
objectives of teacher OHP and Describe objectives of
communication. 1) awareness of information communication.
describing Black Board
2) Action information objectives of
communication
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3) Continuing information.

4) Updating information.

4. To explain 15min The student OHP and Black Explain communication

COMMUNICATION
communication teacher Board process.
process.
PROCESS—
explaining
Communication which is the basic about
of human interaction is a complex communication
process. It has the following main process
components.
1) Sender (source)
2) Receiver (audience)
3) Message (content)
4) Channel ( medium)
5) Feedback (effect)

(1) Sender – the sender is the

originator of the message. To be
an effective communicator, he
must know:
 His objective clearly
defines.
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 His audience it’s

interest and need
 His message
 channel of
communication
 His professional
abilities and
limitations.

There are a number of factors

within the source which will
influence the effectiveness of the
communication. These are
1) communication skill
2) knowledge
3) attitudes
4) Position within the socio culture
system of the country in which
she teaches.
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(2)Receiver— all communication .

must have an audience, this may be a
single person or a group of people.
Without the audience communication
is nothing more than mere noise. If
the receiver dose not has the skill of
communication e.g. read, to think, he
will not be able to receive and
decoded the message that the source
encoder has encoded.

3) Message:-
A message is the information which
the communicator transmits to his
audience to receive, understand,
accept and act upon. It may be in the
form of words, pictures or signs.

A good message must be:-

a) in line with objective

S.N. CONTRIBUTORY TIME CONTENTS Teaching A.V. EVALUATIONS
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b) Meaningful
.
c ) Clear and understandable

d) Specific and accurate

e) Fitting the audience

f) Interesting

4. Channels:-

By channels is implied the “physical

bridges” or the media of communication
b/w the sender and the receiver. The total
communication effort is based on three
media system :

a) Interpersonal communication
b) Mass media
c) Traditional or folk media
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a) Interpersonal communication— .
The most common channel of
communication is the interpersonal or
face to face communication. Being
personal and direct it is more
persuasive and effective than any
other form of communication.
Interpersonal communication is
particularly important in influencing
the decision of the undecided
persons. The superiority of
interpersonal communication over
mass media for creation of
motivational effect has been
documented.

b) Mass media –
In mass communication, the channel
is one or more of the following “
mass media”, e.g. radio, printed
media, etc. mass media have the
advantage of reaching a relatively
larger population in a shorter time
than is possible with other means.
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c) Folk media—
.
Every communication has its own
network of traditional or folk media
such as folk dances, singing, dramas,
Nautanki in Uttar Pradesh in western
India besides information group
gatherings, caste or religious
meetings. These are important
channels of communication close to
the cultural values of the rural
population.

5) Feed back –

It is the flow of information from the

audience to the sender. It is the
reaction of the audience to the
message. If the message is not clear
or otherwise not acceptable the
audience may reject it outright. The
feedback thus provides an
opportunity to the sender to modify
his message and render it acceptable.
S.N. CONTRIBUTORY TIME CONTENTS Teaching A.V. EVALUATIONS
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In interpersonal communication the
feedback is immediate. In mass
communication it takes some time to .
get feedback.

5. To discuss about 6min Methods of Effective The student Chart / Black What are the
methods of effective Communication:- teacher Board methods of effective
communication communication?
discuss about
methods of
All social beings communicate. A bird's
effective
song tells other birds where to find food.
communicate
Bees do a dance to communicate the
-on.
location of a flower patch to other bees.
Humans have developed highly
sophisticated communication methods
and technology. But in spite of our best
efforts, attempts to communicate
sometimes achieve the opposite of the
intended goal or create
misunderstandings. There are ways to
communicate more effectively:-

 Talking
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 Listening
 Non-verbal Communication
 Empathy
 Delivery

6. To enlist the factors, 6min Factors Influencing

influencing Communication:- The student Chart and OHP Enlist the factors,
communication teacher enlist influencing
process.  Ability of individual to send & the factors, communication
receive messages influencing process.
communicati
 Perceptions of sender & receiver
-on process.
 Personal space

 Territoriality

 Roles and Relationships

 Time Environment

 Attitudes
 Emotions and Self-Esteem
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BARRIERS OF
7. To explain the 6min COMMUNICATION:- Student OHP/ Black Board Explain the different
different barriers of teacher barriers of
communication 1. Physiological—difficulties in explaining communication
process. barriers of process.
hearing, expression
2. Psychological—emotional communicati
-on.
disturbances, neurosis level of
intelligence, language or
comprehension difficulties.
3. Environmental—noise,
invisibility, congestion
4. Culture—illiteracy, levels of
knowledge and
understanding, customs,
beliefs, religion, attitudes,
economic and social class
differences, language
variations cultures difficulties
b/w foreigners and nationals
b/w urban education and the
rural population.
5. Intellectual:- Low I.Q., lack
of knowledge.
Summary:-

Communication is necessary to get along with people, to win their respect, to gain confidence and co operation, to
understand them and to be understood. Communication is necessary in all situation and settings.

Conclusion:-

Communication is a two ways, goal directed process and it is very imp. In any area of life like teaching, nursing etc. lack of
communication skills is probably one of the greatest weaknesses in hospitals today. So as a nurse you must be a good
communicator so that the patient nurse relationship is maintained properly.

Assignment:-
Write an assignment on communication process, methods and barriers of effective communications.

Bibliography:-

1. Neerja KP, “Text book of nursing education”, Jaypee brothers, medical Publishers (p) (Ltd.), page no. 415-419.

2. Park K., “Preventive and Social Medicine”, 18th edition, M/S Banarasidas Bhanot publishers, Jabalpur, 2005, page
no. 653-655.

3. Swarnakar Keshav, “Community Health Nursing”, 2nd edition, N.R. Brothers, Indore, 2007, page no. 212-215.

4. Dr. Kapoor Vimla, “Psychiatric nursing”, Vol –1, Kumar Publishing House, Delhi, 2006, Pp 32 – 36.