Diana May G.

Geroleo
13 Kabagong Tauhan Street Nitang Avenue
Barangay Gulod Novaliches Quazon City 1123
+639771487494| dianne.geroleo@gmail.com

Career Objectives
 To utilize my knowledge and skills in the top likely way for the implementation of organizational
goals.
 To be effective and efficient employee who can contribute to the overall growth aimed of the
institution.

Personal Data
Date of Birth: June 06, 1991
Place of Birth: Balaoan, La Union Philippines
Age: 26 years old
Civil Status: Single
Height: 5’5
Weight: 52kg
Citizenship: Filipino
Religion: Roman Catholic
Language Spoken: English, Filipino and Iloco dialect

Educational Background

Tertiary
 Bachelor of Science in Travel and Tourism Management,
Sea and Sky College City of San Fernando La Union- 2009 to 2013
o Certificate in Tour Guiding
o Certificate in Travel Agency Management
o Certificate in Tourism Promotion

On the Job Training

Sangbay Travel and Tours, City of San Fernando La Union-2011

 Completed 150 hours of On the Job Training with Certificate.
Sangbay Travel and Tours, City of San Fernando La Union-2012
 Completed 450 hours of On the Job Training with Certificate.
Uni-Eastern Travel and Tours, Pagdalagan Sur, Bauang La Union-2013
Completed 250 hours of On the Job Training with Certificate

Skills
 Windows XP based programs
o Computer Familiarity with Microsoft Word and Microsoft Excel
o Internet Navigating
 Quick to learn with good interpersonal and organizational skills.
 Took customer service training course

Experience
 CUSTOMER SERVICE REPRESENTATIVE
Teleperformance-Mall of Asia Pasay City.
Jetstar Airways. (Airline/Travel Account)
AUG 2013-JAN 2014

 AIRLINE RESERVATION AGENT

Process Synergy Inc. –Eastwood City Libis Q.C
Philippine Airlines. (Airline/Travel Account)
MAR 2014-JUN 2015

 SENIOR SALES ASSOCIATE

WNS Global Services. –5f Techno Plaza bldg Eastwood City Bagumbayan QC
EXPEDIA. (Travel Account)
DEC 2015-Up to present
Certificates and Awards
 Certificate of Recognition: Active student and youth award in different church, school and
community activities SY: 2006-2007.
Pambisan National High School, Pambisan, Pinamalayan, Oriental Mindoro-March 30, 2007
 Certificate of Recognition:For generously imparting her time of being member of the board of
judges, in the celebration of 8th TIKANLU festival
Tagudin, Ilocos Sur- May 5, 2012
 Certificate of Recognition: for being the Mutya ng Abel Bangar 2011 last December 30, 2011.
Central West 2, Bangar La Union-May 8, 2012
 Certificate of Recognition:for having exemplified the ideals of a true SASCian, and selflessly
sharing her God-given talents and skills of being Ms.SBO Campus Queen 2013 2nd Runner-up
on the 16th Commencement Exercises of the Sea and Sky College.
Bangko Sentral ng Pilipinas Convention Hall, City of San Fernando La Union-March 24 2013
 Certificate of Recognition: Average Handling Time (AHT) Achiever for the Month of July2014:
International Split and Month of April 2015 for Mabuhay Miles Department.

Seminars and Training Attended

 2009 HRM-Tourism Convention
Theme: “Revitalizing Change through Green Tourism.”
University of Cordilleras Convention Hall, Baguio City Philippines-December 11, 2009
 Job Placement Seminar
Sea and Sky Hotel and Restaurant City of San Fernando La Union-February 4,2011
 Tour Guiding Seminar and Workshop
Theme: “Empowering Tourism towards Global Competitiveness.”
Sea and Sky Hotel and Restaurant City of San Fernando La Union-October 15, 2011
 Statistical Symposium on Employability conducted by CHED and DOLE
Theme: “Monitoring Progress on Decent Work Through Statistics Pathway to Inclusive
Growth”.
DMMMSU Mid La Union Campus, City of San Fernando La Union-October 10, 2012
 Sitel Academy in House Call Center
City of San Fernando La Union
June 18-july 18 2013

References
Lawrento Pakinggan John Alvin Basilio
Supervisor Supervisor
Gina Munar-David Lorie Jane Rosales
Uni-Eastern Travel Agency Manager Tourism Instructor

(I hereby certify that the information mentioned above are true to the best of my knowledge)