DHL Express Rate Transit Guide PH en

DHL EXPRESS
SERVICE & RATE

GUIDE 2019
PHILIPPINES
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DHL Service & Rate Guide 2019: Philippines 2
50 YEARS OF DELIVERING
FOR OUR CUSTOMERS
An ambitious BEGINNING
In 2019, DHL reaches a milestone we are incredibly proud
of: 50 years of delivering for our customers. We started our
journey in the same year as another famous event – the
1969 moon landings. And in the same pioneering spirit
we started small but with the world in our sights. After 50
years, we are proud of our 120,000 Certified International
Specialists and leading infrastructure spread over more
than 220 countries and territories worldwide – these allow
us to truly be the most global service provider for our
customers. We bring you expertise combined with passion,
a Can-Do attitude and a desire for speed.
It’s all thanks to our CUSTOMERS

You place your shipments in our hands, and in so doing
you put your trust in us. Every time. In fact, 160 million
times each year. We THANK you and we celebrate YOUR
TRUST over the past 50 years.
An ambitious FUTURE
A company that has always been on the move, DHL Express
is embracing the future. We are committed to remaining
at the forefront of an evolving world – from leading the
way on e-commerce, to our GoGreen commitment, to
deploying the latest technologies to get things Right First
Time and enabling trade in new markets. Cherishing our
pioneering spirit, we look forward with our customers to
the next 50 years – to 2069 and beyond!
Join us on this journey – the best is yet to come!
John Pearson
CEO, DHL Express
THE INTERNATIONAL
SPECIALISTS
DHL Express is the global market leader and specialist in Through our Certified International Specialist Program,
international shipping and courier delivery services. We we provide all DHL Express employees with the specialized
have been building and continuously improving our service knowledge they need to do their job competently and
for 50 years. Key to our success is the strength of our global confidently – and that’s good news for both employees and
network, spanning more than 220 countries and territories, customers. As Certified International Specialists you can rely
in which some 120,000 employees provide services to more on DHL Express as the experts in international express.
than 2.5 million customers.
This guide enables you to find out how DHL Express can
What really sets us apart is the international shipping help you with your international shipping needs, and to see
expertise of our people. Their knowledge, coupled with what best fits your needs from our wide range of products
their passion and ‘Can-Do’ attitude, delivers a truly world- and services. Should you have any questions, please get
class service and ensures that your shipments get to their in touch with your DHL Account Manager or visit us at
destination securely and as quickly as possible. dhl.com.ph.
SERVICES
Export Services Import Services E-commerce Optional Services Surcharges Customs Services
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our
services offer full track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers Our premium time-definite service offers a delivery before
an end of business day delivery service around the world for 9:00 (10:30 to the USA) on lanes that guarantee either a
pieces up to 70kg and shipments up to 1,000kg. next or second business day delivery. DHL Express 9:00 is
offered to the majority of business centers in Europe, the
We deliver reliably and quickly to more global destinations Middle East, Africa, Asia and the Americas. DHL Express 9:00
across a single integrated network than any other express features a money-back guarantee and is suitable for pieces
delivery company. up to 30kg and shipments up to 300kg.
DHL Express 12:00

With DHL Express 12:00 you will receive your shipments
before 12 noon on the next possible business day. DHL
Express 12:00 offers a money-back guarantee and allows for
heavier pieces up to 70kg and shipments up to 300kg.
Our international services at a glance
DHL Express DHL Express 9:00

DHL Express 12:00
Worldwide (10:30 to the USA)
Delivery by the end of Delivery before 12 noon Delivery before 9:00 (10:30
Service description the next possible on the next possible to the USA) on the next
business day business day possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 169 149
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment - 10 10
Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 300kg Pallets not accepted Pallets not accepted
Maximum shipment weight 1,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted
*Additional terms and conditions apply – see dhl.com.ph for details.

†
A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of
damaging equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the
shipper. These network restrictions are subject to change with 30 days’ notice.
SERVICES
IMPORT SERVICES
With our DHL Express Worldwide Import product, you can If you need a faster delivery option, our DHL Express 12:00
import shipments from over 200 countries and territories and DHL Express 9:00 services are available for import as
in the world. This is more than any other express delivery well. You can import from another country, to be delivered
company can offer. What’s more, customers in, say, the USA can to your country or any other destination, by using our
order an import from China not just to the USA, but to other dedicated electronic shipping solution for imports. You will
destinations as well. We call this a third country shipment. have one account number, one invoice in a single currency
and a fixed price that means you know exactly what you
There is no need for local brokers or forwarders to get will pay.
involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.
SERVICES
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

International e-commerce
The explosion in online shopping extends across borders, with
international purchases set to increase threefold by 2020. DHL On Demand Delivery
supports our customers’ international growth with: DHL’s On Demand Delivery tool keeps receivers
informed of shipment progress, allowing them to
n Global reach reschedule, reroute, release or conveniently collect
n Express options from a DHL Service Point. It is an innovative, easy-to-
n Duties and taxes paid options and customs expertise use, mobile-friendly service, especially for private or
n Late pick ups residential deliveries.
n Easy returns solutions
Designed to enhance the online shopper’s
Fast, flexible and easy experience, especially for private or residential
Consumers expect everything ‘on demand’ – anytime, deliveries, the service is available globally, meaning
anywhere. DHL shipping options give customers a distinct consistent service standards and a harmonized user
competitive edge: over 90% of online consumers look at the experience.
available delivery options before going to the checkout,
and their decision is influenced by delivery speed, flexibility
and ease.
Discover and grow

Visit discover.dhl.com to learn more about how DHL helps
e-commerce companies ranging from start-ups to large
enterprises, advising them on how to grow internationally. Our
e-commerce focused country guides, white papers such as ‘The
21st Century Spice Trade’, customer and trend research and
market intelligence tools will enable you to better understand
your customers and their shipping requirements so that you
can take the next step in your e-commerce journey.
Our customers go global with ease and speed, maximizing the

enormous potential of international e-commerce.
SERVICES
OPTIONAL SERVICES standard liability with this service. It provides coverage and
compensation in case of loss or damage.
DHL Express offers a wide range of optional services – from

Printed invoice View charges
non-standard deliveries and billing options to climate neutral
This service is for customers who require a paper invoice where
shipping. You have the flexibility to choose the best service
e-billing is the agreed standard. This service provides flexibility
for your needs with our express delivery services worldwide.
for a different invoicing method than what is already agreed.
Duties and Taxes Paid View charges

Residential Address View charges
DHL Express can arrange for the shipper or a third party to be
Customers shipping to a home or private residence can
billed for any duties and taxes payable at destination, rather
activate specific delivery options by designating the
than the receiver of the shipment being billed. Charges apply
delivery address as residential. For such shipments, DHL
whenever the shipper requests that duties, taxes or other
Express will proactively notify the receiver via email or
regulatory fees be paid outside of the destination country.
SMS about the shipment’s progress. Receivers can then
select the most suitable delivery option on the On Demand
Dedicated Pickup View charges
Delivery website.
If your business needs a dedicated vehicle to collect unusual
shipments or a pickup outside normal business hours, we can
GoGreen Climate Neutral View charges
arrange this for you.
This service is for customers who need a
reliable method to calculate their annual
Shipment Preparation View charges
carbon emissions at a shipment level and
This is a convenient, fast and reliable service for seasonal
subsequently offset these emissions through approved
or irregular shipments that require extra resources for their
environmental programs. The whole process is verified annually
preparation. DHL manages the entire process of waybill
by an independent body accredited by the United Nations.
preparation, content selection, labelling and packaging,
then sends the shipments to the designated international
DHL can also provide reports for either a high level estimate or
business addresses.
a detailed carbon footprint. Please contact Customer Service or
your Sales Representative to learn more.
Weekend Delivery/Pickup View charges
We offer Saturday delivery and collection services from and to
Neutral Delivery View charges
key cities. To check availability, please contact our Customer
An optional delivery service, allowing the shipper or
Service team in Manila: +63 2 811 7000, Cebu: +63 32 341 7400.
importer to maintain confidentiality over the declared value
of the goods. The delivery facility ensures any shipment
Shipment Insurance View charges
documentation that might reveal the value of the goods
We recommend this comprehensive protection for your
has been removed at the origin before delivery. The revised
valuable or personal shipments, giving you peace of mind in
service proposition allows combination with any billing
the unlikely event of physical damage or loss.
instruction including DTP, IMP or IOR.
Delivery Signature View charges

Direct Signature View charges
At shippers request, the return of a hard copy delivery If you are sending sensitive documents or high value contents
note with the receiver’s signature and/or company stamp, you can request DHL to obtain a direct signature from the
as proof of delivery. The request for a hard copy Proof of consignee or a representative at the delivery address. DHL will
Delivery (POD) is booked and managed by Customer Service. ensure your shipment is not re-directed, or delivered at an
alternative address.
Extended Liability View charges
If you are sending valuable documents such as passports, visa
applications or regulatory certificates, you can extend the DHL For a full list of optional services, please visit our website at
dhl.com.ph/optionalservices.
SERVICES
SURCHARGES
In order to maintain a consistently high level of service, in Lithium Batteries View charges
specific circumstances DHL Express levies a surcharge for A surcharge may apply per shipment when the handling
exceptional activities, ensuring that these surcharges are fair and transportation of shipments involves Lithium Ion or
to all of our customers. Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 966, 967, 969 and 970, Section II.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of Address Correction View charges
each shipment and any transportation related surcharges. It This fixed surcharge is applied to any shipment that has
is derived from publicly available fuel oil indices that are also an incorrect delivery address at the time of pickup and
shown on the DHL Express website at dhl.com/fuelsurcharge. the delivery cannot be fulfilled after making efforts at
The charge is calibrated every month to the oil price that the destination to determine the correct address. This
was current two months prior to the billing month. The Fuel surcharge applies to international shipments.
Surcharge applies to international shipments.
Data Entry View charges
Remote Area View charges This fixed surcharge applies for each shipment consigned
This surcharge applies when a shipment is collected from or with non-electronic, paper based manual waybills. Electronic
delivered to a location that is distant or difficult to serve. The shipping documentation incurs no additional charges.
Remote Area surcharge applies to international shipments.
Security Charges View charges
Oversize Piece View charges Additional surcharges may apply when shipping from or to a
This fixed surcharge applies to every piece, including a destination country where DHL is operating at elevated risk
pallet, that exceeds the scale weight of 70kg or with a single due to continuous state of war, civil unrest, or continuous
dimension in excess of 120cm. The Oversize Piece surcharge threats from terrorism (Elevated Risk), or when shipping
applies to international shipments. to a destination country that is subject to trade restrictions
imposed by the UN Security Council (Restricted Destination).
Non-Stackable Pallet View charges
This fixed surcharge is applied to every pallet within a

shipment that cannot be stacked, either on request by the
shipper, or because of its shape, content or packaging. This
surcharge applies to international shipments.
Dangerous Goods View charges
This surcharge is applied to any shipment that contains

substances or commodities that are classified as hazardous.
It applies to international shipments.
For a full list of surcharges, please visit our website at dhl.com.ph/surcharges.

SERVICES
CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with Charges take effect three calendar days after the freight
extensive knowledge and experience in dealing with customs arrival date or broker notification, whichever is later. The
topics worldwide. For your peace of mind, we provide a wide charge applies to the duty and taxes payer.
range of customs support for standard as well as non-routine
customs-clearance processes. By making sure that clearance is a Bonded Transit View charges
smooth and efficient process, we ensure your shipments arrive A bonded shipment occurs when DHL is requested to move
as quickly as possible, and leave you free to focus on your core non-document foreign-origin goods to a location other than
business. With our online tool (tas.dhl.com) we provide essential the regular DHL gateway at destination. Bonded Transit is
customs information to help you prepare your shipments. normally operated within a country or customs union, and is
necessary prior to final clearance by the importer or designated
Disbursement View charges broker. Bonded Transit applies to both export and import
At the receiver’s request, DHL credit or cash is used to fund shipments whenever DHL is required to open, manage or report
the clearance, duty and tax charges relating to a shipment any form of transfer under bond using our own guarantee.
or piece, instead of the receiver using their own bond or
credit line. The customs process is accelerated, with DHL Export Declaration View charges
making prompt payment of relevant charges while the Applies in countries where an export declaration is required
receiver defers payment until an agreed date. for shipments containing controlled commodities or
exceeding a certain value threshold or weight. Depending
Advance Payment View charges on origin country, shippers that submit a declaration online
The service covers any import of a non-document shipment may avoid the local charge.
for which DHL has paid or used its customs credit line
advancing customs duties, taxes or regulatory charges on Release to Broker View charges
behalf of those importers with whom DHL has no contract. At shipper or importer request, the release of a DHL Express
The charge is based on the credit advanced or guaranteed shipment to the customer’s designated customs broker of
and is subject to a standard minimum. choice. DHL will transfer the responsibility for a shipment
and related customs documentation to the customer’s
Formal Clearance View charges nominated broker for clearance and last mile delivery.
Applied in selected countries, when importing goods with
an aggregated declaration value or weight exceeding the Clearance Authorization View charges
limits set by destination Customs Authorities, or due to Applies when the designated importer has specifically
other regulatory requirements are excluded from routine requested to be contacted by DHL before customs clearance
clearance on a consolidated manifest and thus require is initiated.
clearance under an individual entry form.
Bonded Storage View charges
Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork.
For a full list of customs services, please visit our website at dhl.com.ph/customsservices.
HOW TO SHIP WITH

DHL EXPRESS
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT

Shipment weight Documentation required
If you are sending a large but lightweight shipment, where Waybill
its volumetric weight exceeds its actual weight, the cost All shipments sent with DHL Express need to have a fully
of the shipment is calculated based on the space your completed DHL waybill or label securely attached to each
consignment takes up on the aircraft. This is a standard piece. This will enable the successful movement of your
IATA method. To calculate the volumetric weight of your shipment through the DHL network. Each waybill or label is
shipment, simply multiply the length by height by width in individually numbered to allow you to track your shipment
centimetres, then divide the total sum by 5,000. from collection through to delivery. Your shipment may also
need to be accompanied by customs documentation, such
as a commercial or proforma invoice, as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to.
Invoice
Height A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable. A commercial invoice is used when goods are
part of a commercial transaction or intended for resale.
Length
A proforma invoice is used when sending goods of no
Width
commercial value (for example, when sending samples).
HOW TO SHIP WITH

DHL EXPRESS
Your invoice will require the following details:
1 Bank details 8 Reason for export

These are the bank details that will be used for the This could be: For Sale; For Repair; After Repair; Gift;
transaction between the seller and buyer. These details are Sample; Personal Use Not For Resale; Replacement;
not required for non-commercial/proforma invoices. Intercompany Transfer; or Personal Effects.
2 Description
Generic or broad descriptions are no longer permitted and
Exporter
Tax ID/VAT No:
Commercial Invoice
are likely to cause delays. Descriptions should include the

Bank details Date:
1
items, how many there are, what they are made of, and
Waybill number:
what they will be used for. For example, describing items Invoice no:
as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs Exporter code:
classification, safety and security reasons. Importer (Bill to): Receiver if different from Importer
Tax ID/VAT No:
3 Commodity code Shipment reference:
This is the product identification code used by the exporting Full description of Commodity Item Unit value Subtotal Net Country of
goods code quantity [Currency] value weight manufacture/origin
country to classify the goods to be exported. It assists 2 3
[Currency]
4
clearance and avoids delays.
4 Country of manufacture/origin
Freight:
This relates to the place of manufacture, not the country of Insurance:
export. If items are manufactured in more than one country,
Total declared value/currency: Total net
5
please list the origins. weight/ kg(s)
Total Pieces Total gross

weight/ kg(s)
5 Total declared value Type of export: 6

Incoterms: 7
This is the total value of the transaction for customs
Reason for export: 8
purposes based on the Incoterm selected. The total declared I/We hereby certify that the information contained in this invoice is true and correct and that
the contents of the shipments are as stated above
value should include freight and insurance charges if the
Position in company: Signature:
seller is responsible for these two elements.
Company stamp
6 Type of export
The options are: (1) Permanent; (2) Temporary; and
(3) Repair & Return.
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction. For example, DAP (Delivered At Place).
HOW TO SHIP WITH

DHL EXPRESS
PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely Prohibited and Restricted Goods
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage
by DHL. This list includes items which are prohibited for
Packaging guidelines carriage by any law, regulation or statute of any federal,
n If you are re-using envelopes or boxes, please ensure that state or local government of any country from, to or
old labels and markings are removed through which the items may be carried. For international
n Securely fix the waybill to the shipment. The waybill can carriage there may be additional prohibited items specified
be thought of as the shipment’s airline ticket and it will by the country of destination. DHL may at its sole discretion
delay delivery if it becomes separated from your shipment refuse to carry other items not listed below.
n The barcodes on the waybill are scanned at numerous points n All Samsung Galaxy Note7 and Samsung Note7 devices
during your shipment’s journey. Please ensure the barcode n Bullion (of any precious metal)
is flat and not covered by tape, shrinkwrap or strapping n Cash (legal tender – bank notes, currency notes and coins)
n Place the waybill on the top or side of your shipment n Complete firearms, ammunition, explosives/explosive
and please ensure it does not overlap the corners or devices including inert explosives and test pieces, air guns,
edges of boxes replica and imitation firearms
n Use adequate protective wrapping for fragile or delicate n Human remains or ashes in any form
items and ensure they are packed as far away as possible n Hunting (animal) trophies, animal parts such as ivory
from the corners of boxes and shark’s fin, animal remains or ashes, or animal by-
n To prevent injury to our employees, please pay special products and derived products not intended for human
attention to the packaging of sharp items. There should not consumption, prohibited for movement by the CITES
be any possibility of the contents piercing the packaging Convention and/or local law
n Any individual pieces over 70kg should be placed on a n Illegal goods, such as counterfeit goods and narcotics
pallet. If you are sending a multi-piece shipment, it is not n Live animals (including but not limited to mammals,
necessary to place the individual pieces on a pallet unless reptiles, fish, invertebrates, amphibians, birds, insects,
they exceed 70kg. For example, a shipment comprising larvae and pupae)
four 25kg pieces does not have to be placed on a pallet n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut,
DHL packaging polished or un-polished)
We offer a range of high-quality DHL-branded packaging
items, suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
For more information please refer to the Packing Guide

available on dhl.com.ph/packingguide.
HOW TO SHIP WITH

DHL EXPRESS
Restricted Items and any goods specified as such under International Air
The following items will NOT be accepted for carriage unless Transport Association regulations (“IATA”), the Agreement
otherwise agreed to by DHL. To obtain such agreement a on Dangerous Goods by Road (“ADR”) or International
business case will need to be conducted by DHL and the Maritime Dangerous Goods (“IMDG”) regulations.
items approved for carriage will be recorded in writing with Applicable to all shipments valued in excess of EUR 500,000
the Customer. n Financial and monetary commodities – examples include
n Air guns, tasers, imitation or replica firearms, firearm but are not limited to activated SIM cards for mobile
parts and replica ammunition (includes rifle butts, trigger phones, blank or activated credit or cash dispenser cards,
mechanisms, screws/bolts etc which are manufactured for blank cheques, event tickets, lottery tickets, money or
the sole purpose of creating a functional firearm) postal orders, pre-paid phone cards, tickets (blank stock),
n Antiques and works of art with a shipment value in excess traveller’s cheques, vouchers/tokens, unused stamps etc.
of EUR 500,000 Applicable to all shipments valued in excess of EUR 500,000
n Banderols/Tax stickers with a shipment value in excess of n Furs
EUR 500,000 n Jewellery and watches and with individual values in excess
n Cannabis for medicinal purposes from bona fide of EUR 5,000. The shipment must not exceed EUR 100,000
pharmaceutical manufacturers with appropriate licences
and where lawful to ship, which must be in tablet or liquid
form, may be carried with an approved business case. The PAYING FOR YOUR SHIPMENT
value of one shipment must not exceed EUR 10,000
n Cigarettes, cigars, tobacco products and electronic You can pay for DHL Express services either with cash, a
cigarettes with a shipment value in excess of EUR 500,000 credit card or by bank transfer. You can open an account
n Commemorative coins and medals with an individual with DHL Express to pay via bank transfer; and all account
value or total shipment value of EUR 2,000 or more are customers receive invoices on a pre-agreed basis. For
restricted for carriage more details, please get in touch with a Customer Service
n Dangerous/hazardous goods including but not limited to Advisor at your local DHL Express office or go to
perfumes, aftershaves, aerosols, flammable substances, dry dhl.com.ph/en/express/shipping/open_account.
ice, biological substances, UN classified dangerous goods

SHIPPING TOOLS
international Specialists
The International specialists Services ship with DHL Express
How to Ship tools
Shipping Tools Zones and
Zones and Rates
rates
SHIPPING TOOLS
Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements. We invest continually
in market-leading technologies to make it easier for you to The all-new MyDHL+ re-imagines the way the
send your shipments around the world. As a result, you have shipping business does business, by combining the
more time to focus on your business. tools and services our customers use most. With
the new mobile friendly and intuitive interface,
Our electronic solutions cover online and offline options, customers can now import, export, schedule a
as well as integrated solutions. In addition, we provide pickup, track shipments and pay bills more quickly
industry-specific solutions tailored for the Life Sciences and than ever – all in one visit, with one password
Technology sectors. More information about our general and zero headaches. MyDHL+ makes it incredibly
capabilities is provided on this page. easy to navigate the complexities of international
shipping. Try it out now at mydhl.com.
dhl.com
Our website provides a comprehensive guide to DHL Express
shipping services, as well as transport news, service updates
and contact details. To make doing business with us even
easier, the site features interactive tools that include online
booking, tracking and a volumetric weight calculator.
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries. DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function. It is a Windows-based system, which is easy
to use yet very powerful – enabling you to handle everything
from regular mailshots to multi-stage shipping processes. Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
warehouse or customer service application. This provides global
shipment tracking while making it faster and easier to access
information about transit times, rates and courier bookings.
Specific solutions
DHL offers additional capabilities for businesses requiring more
specialized solutions – for example, its Medical Express and
Collect & Return services. For more information, please contact
your DHL Account Manager or local Customer Service team.
ZONES AND RATES
Calculate the Price Service Capability
Optional Services Surcharges Customs Services Export Services Import Services
of Your Shipment and Rating Zones
CALCULATE THE PRICE OF YOUR SHIPMENT

1. Decide which service best suits your needs 3. D
etermine the rating zone of the origin or destination
(see page 4 for international services) (see pages 17 and 18)
2. Weigh your shipment (see page 10 and dhl.com/ 4. F ind the rate using the rating zone and weight of your
volumetricweight) shipment (see page 19 for exports and page 22 for
imports)
OPTIONAL SERVICES
Optional services View explanation Charging method Charge
Duties and Taxes Paid Per shipment PHP 660

Quoted case by case
Dedicated Pickup Per shipment
with minimum charge of PHP1,500
Shipment Preparation Per shipment PHP 1,500
Saturday Pickup Per shipment PHP535
Saturday Delivery Per shipment PHP535
Shipment Insurance By shipment value PHP658, or 2% of stated shipment value if higher
Extended Liability Per shipment PHP240
Direct Signature Per shipment PHP290
Printed Invoice Per invoice PHP248
Residential Address Per shipment PHP186
PHP5 per kg,
GoGreen Climate Neutral By shipment weight
PHP5 minimum per shipment
Neutral Delivery Per shipment PHP660
Change of Billing Per shipment PHP660
Delivery Signature Per shipment PHP300
For a full list of optional services, please visit our website at dhl.com.ph/optionalservices.
ZONES AND RATES
SURCHARGES
Surcharges View explanation Charging method Charge
Fuel Surcharge Per shipment As per index

PHP22 per kg
Remote Area By shipment weight
PHP1,200 minimum per shipment
Additional Handling
Oversize Piece Per piece PHP4,500
Non-Stackable Pallet Per piece PHP8,700
Dangerous Goods
Full Dangerous Goods Per shipment PHP5,069
Lithium Batteries Section II (PI965) Per shipment PHP4,960
Excepted Quantities Per shipment PHP300
Dry Ice (UN1845) Per shipment PHP600

Lithium Batteries
Lithium Batteries Section II (966, 969) Per shipment PHP300
Address Correction Per shipment PHP600
Data Entry Per shipment PHP175
Security Charges
Elevated Risk Per shipment PHP1,200
Restricted Destination Per shipment PHP1,820
CUSTOMS SERVICES
Customs services View explanation Charging method Charge
Disbursement Per shipment PHP250, or 2% of the credit advanced if higher

Advance Payment Per shipment PHP250, or 2% of the credit advanced if higher
Formal Clearance Per shipment PHP580
PHP593.20 per shipment
Bonded Storage Per shipment and per kg per day and PHP2.64 per kg per day
after 3 calendar days
Bonded Transit Per shipment PHP980
Export Declaration Per shipment PHP200
Release to Broker Per shipment PHP1,200
Clearance Authorization Per shipment PHP520
Please visit our website for a full list of surcharges and customs services.
ZONES AND RATES
SERVICE CAPABILITY AND RATING ZONES

DHL is pleased to now extend our global network to Turkmenistan
DHL DHL
DHL Express DHL Express DHL Express DHL Express
Country/Territory Zone Express Imports Country/Territory Zone Express Imports
12:00 9:00 12:00 9:00
Worldwide Worldwide
Afghanistan 9 P P Dominican Rep. 9 P P doc P
Albania 7 P P P P Ecuador 9 P P P P
Algeria 9 P P P Egypt 9 P P doc P
American Samoa 9 P P P P El Salvador 9 P P P P
Andorra 7 P doc P P Eritrea 9 P P
Angola 9 P P Estonia 7 P P P P
Anguilla 9 P P doc P Ethiopia 9 P P
Antigua 9 P P doc P Falkland Islands 9 P P
Argentina 9 P P P P Faroe Islands 7 P P
Armenia 7 P P Fiji 9 P P
Aruba 9 P P doc P Finland 7 P P doc P
Australia 4 P P P P France 7 P P P P
Austria 7 P doc P French Guyana 9 P P doc P
Azerbaijan 7 P P Gabon 9 P doc P
Bahamas 9 P P P P Gambia 9 P P
Bahrain 7 P P doc P Georgia 7 P P
Bangladesh 5 P P P P Germany 7 P P doc P
Barbados 9 P P P P Ghana 9 P P doc P
Belarus 7 P P Gibraltar 7 P P P P
Belgium 7 P P doc P Greece 7 P P P P
Belize 9 P P doc P Greenland 9 P P
Benin 9 P doc P Grenada 9 P P doc P
Bermuda 9 P P P P Guadeloupe 9 P P doc P
Bhutan 5 P P Guam 4 P P P
Bolivia 9 P P P P Guatemala 9 P P P P
Bonaire 9 P P doc P Guernsey 7 P P P P
Bosnia & Herzegovina 7 P P P P Guinea Rep. 9 P doc P
Botswana 9 P doc doc P Guinea-Bissau 9 P P
Brazil 9 P P P P Guinea-Equatorial 9 P P
Brunei 2 P doc P Guyana (British) 9 P P doc P
Bulgaria 7 P P doc P Haiti 9 P P P P
Burkina Faso 9 P doc doc P Honduras 9 P P doc P
Burundi 9 P P Hong Kong 1 P P P P
Cambodia 3 P P P Hungary 7 P P P P
Cameroon 9 P P P Iceland 7 P P P P
Canada 6 P P P P India 5 P P P P
Canary Islands, The 9 P P Indonesia 2 P P P P
Cape Verde 9 P P Iran 8 P P P P
Cayman Islands 9 P P doc P Iraq 9 P P
Central African Rep. 9 P P Ireland, Rep. of 7 P P P P
Chad 9 P P Israel 9 P P P P
Chile 9 P P P P Italy 7 P P P P
China *1 1 P P P P Jamaica 9 P P P P
China *2 3 P P P P Japan 2 P P P P
Colombia 9 P P P P Jersey 7 P P P P
Comoros 9 P P Jordan 8 P P P P
Congo 9 P P Kazakhstan 9 P P P P
Congo, DPR 9 P doc P Kenya 9 P P doc P
Cook Islands 9 P P Kiribati 9 P P
Costa Rica 9 P P doc P Korea, Rep. of 2 P P P P
Cote d’Ivoire 9 P P doc P Korea, D.P.R of 9 P P
Croatia 7 P P P P Kosovo 7 P P P P
Cuba 9 P P Kuwait 8 P P P P
Curacao 9 P P doc P Kyrgyzstan 9 P P
Cyprus 7 P doc doc P Lao P.D.R. 3 P P doc P
Czech Rep., The 7 P P P P Latvia 7 P P P P
Denmark 7 P P P P Lebanon 9 P P P P
Djibouti 9 P P Lesotho 9 P P doc P
Dominica 9 P P doc P Liberia 9 P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the DHL Capability
Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
*China 1 includes: Shenzhen (SZX), Fuzhou (FOC), South China Area (HAK), Chaoshan & Huizhou (SWA), Zhujiang Delta Area (ZUH), Guangzhou (CAN), Dongguan (DGM),
Fujian Province (XMN). *China 2 includes the rest of China that are not in China 1 above.
ZONES AND RATES
SERVICE CAPABILITY AND RATING ZONES

DHL DHL
DHL Express DHL Express DHL Express DHL Express
Country/Territory Zone Express Imports Country/Territory Zone Express Imports
12:00 9:00 12:00 9:00
Worldwide Worldwide
Libya 9 P P Saudi Arabia 8 P P P P
Liechtenstein 7 P P P P Senegal 9 P P doc P
Lithuania 7 P P doc P Serbia, Rep. of 7 P P P P
Luxembourg 7 P P doc P Seychelles 9 P P
Macau 1 P P P P Sierra Leone 9 P doc P
Macedonia, Rep. of 7 P P P P Singapore 1 P P P P
Madagascar 9 P P P Slovakia 7 P P P P
Malawi 9 P P Slovenia 7 P P P P
Malaysia 2 P P P P Solomon Islands 9 P P
Maldives 4 P P Somalia 9 P P
Mali 9 P P P Somaliland, Rep. of 9 P P
Malta 7 P doc doc P South Africa 9 P P P P
Mariana Islands 9 P P South Sudan 9 P P
Marshall Islands 9 P P P Spain 7 P doc P P
Martinique 9 P P doc P Sri Lanka 5 P P P P
Mauritania 9 P P St. Barthelemy 9 P P doc P
Mauritius 9 P P P P St. Eustatius 9 P P doc P
Mayotte 9 P P St. Helena 9 P P
Mexico 6 P P P P St. Kitts 9 P P doc P
Micronesia 8 P P St. Lucia 9 P P P P
Moldova, Rep. of 7 P P St. Maarten 9 P P P P
Monaco 7 P P P P St. Vincent 9 P P P P
Mongolia 4 P P Sudan 9 P doc P
Montenegro, Rep. of 7 P P P P Suriname 9 P P P
Montserrat 9 P P P Swaziland 9 P P doc P
Morocco 9 P P P P Sweden 7 P P doc P
Mozambique 9 P doc doc P Switzerland 7 P P doc P
Myanmar 5 P P P Syria 9 P P P P
Namibia 9 P doc doc P Tahiti 9 P P
Nauru, Rep. Of 9 P P Taiwan 1 P P P P
Nepal 5 P doc doc P Tajikistan 9 P P
Netherlands, The 7 P P P P Tanzania 9 P doc doc P
Nevis 9 P P doc P Thailand 2 P P P P
New Caledonia 9 P P Timor-Leste 4 P doc P
New Zealand 4 P P P P Togo 9 P P
Nicaragua 9 P P P P Tonga 9 P P
Niger 9 P P Trinidad And Tobago 9 P P P P
Nigeria 9 P P P P Tunisia 9 P doc P
Niue 9 P P Turkey 7 P P P P
Northern Mariana Islands 9 P P Turkmenistan NEW 7 P P
Norway 7 P P P P Turks & Caicos 9 P P P P
Oman 8 P P P P Tuvalu 9 P P
Pakistan 8 P P P P Uganda 9 P doc doc P
Palau 9 P P Ukraine 7 P P P P
Panama 9 P P P P United Arab Emirates 8 P P P P
Papua New Guinea 4 P P United Kingdom 7 P P P P
Paraguay 9 P P P P United States of America 6 P P P P
Peru 9 P P P P Uruguay 9 P P P P
Poland 7 P P P P Uzbekistan 9 P P
Portugal 7 P P P P Vanuatu 9 P P
Puerto Rico 9 P P P P Vatican City 7 P P P
Qatar 8 P P P P Venezuela 9 P P P P
Reunion, Island of 9 P P P Vietnam 3 P P P P
Romania 7 P P P P Virgin Islands-British 9 P P P P
Russian Federation 8 P P P P Virgin Islands-US 9 P P
Rwanda 9 P P Yemen, Rep. of 8 P P doc P
Samoa 9 P P Zambia 9 P P doc P
San Marino 9 P P P P Zimbabwe 9 P doc P
Sao Tome And Principe 9 P P
doc = document contents only P = document and non-document contents

For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the DHL Capability
Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
ZONES AND RATES
Export rates by zone and product
DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
Documents only up to 2kg
0.5 676.00 920.00 955.00 1,261.00 1,287.00 1,358.00 2,246.00 2,313.00 2,501.00
1 826.00 1,070.00 1,187.00 1,568.00 1,594.00 1,667.00 2,715.00 2,998.00 3,341.00
1.5 968.00 1,212.00 1,419.00 1,875.00 1,905.00 1,976.00 3,184.00 3,688.00 4,181.00
2 1,110.00 1,354.00 1,651.00 2,182.00 2,216.00 2,285.00 3,653.00 4,378.00 5,021.00
Documents from 2.5kg and non-documents from 0.5kg
0.5 1,065.00 1,505.00 1,559.00 1,973.00 2,072.00 2,210.00 2,392.00 2,668.00 2,805.00
1.0 1,280.00 1,702.00 1,789.00 2,288.00 2,398.00 2,532.00 2,861.00 3,295.00 3,555.00
1.5 1,440.00 1,881.00 2,012.00 2,603.00 2,729.00 2,847.00 3,330.00 3,922.00 4,341.00
2.0 1,600.00 2,060.00 2,235.00 2,918.00 3,060.00 3,162.00 3,799.00 4,549.00 5,127.00
2.5 1,760.00 2,239.00 2,458.00 3,233.00 3,391.00 3,477.00 4,268.00 5,176.00 5,913.00
3.0 1,907.00 2,406.00 2,642.00 3,490.00 3,660.00 3,779.00 4,700.00 5,726.00 6,547.00
3.5 2,054.00 2,573.00 2,826.00 3,747.00 3,929.00 4,081.00 5,132.00 6,276.00 7,181.00
4.0 2,201.00 2,740.00 3,010.00 4,004.00 4,198.00 4,383.00 5,564.00 6,826.00 7,815.00
4.5 2,348.00 2,907.00 3,194.00 4,261.00 4,467.00 4,685.00 5,996.00 7,376.00 8,449.00
5.0 2,495.00 3,074.00 3,378.00 4,518.00 4,736.00 4,987.00 6,428.00 7,926.00 9,083.00
5.5 2,607.00 3,219.00 3,529.00 4,729.00 4,953.00 5,236.00 6,859.00 8,462.00 9,691.00
6.0 2,719.00 3,364.00 3,680.00 4,940.00 5,170.00 5,485.00 7,290.00 8,998.00 10,299.00
6.5 2,831.00 3,509.00 3,831.00 5,151.00 5,387.00 5,734.00 7,721.00 9,534.00 10,907.00
7.0 2,943.00 3,654.00 3,982.00 5,362.00 5,604.00 5,983.00 8,152.00 10,070.00 11,515.00
7.5 3,055.00 3,799.00 4,133.00 5,573.00 5,821.00 6,232.00 8,583.00 10,606.00 12,123.00
8.0 3,167.00 3,944.00 4,284.00 5,784.00 6,038.00 6,481.00 9,014.00 11,142.00 12,731.00
8.5 3,279.00 4,089.00 4,435.00 5,995.00 6,255.00 6,730.00 9,445.00 11,678.00 13,339.00
9.0 3,391.00 4,234.00 4,586.00 6,206.00 6,472.00 6,979.00 9,876.00 12,214.00 13,947.00
9.5 3,503.00 4,379.00 4,737.00 6,417.00 6,689.00 7,228.00 10,307.00 12,750.00 14,555.00
10.0 3,615.00 4,524.00 4,888.00 6,628.00 6,906.00 7,477.00 10,738.00 13,286.00 15,163.00
10.5 3,710.00 4,631.00 5,036.00 6,823.00 7,089.00 7,651.00 11,076.00 13,609.00 15,498.00
Table continues overleaf

ZONES AND RATES

11.0 3,805.00 4,738.00 5,184.00 7,018.00 7,272.00 7,825.00 11,414.00 13,932.00 15,833.00
11.5 3,900.00 4,845.00 5,332.00 7,213.00 7,455.00 7,999.00 11,752.00 14,255.00 16,168.00
12.0 3,995.00 4,952.00 5,480.00 7,408.00 7,638.00 8,173.00 12,090.00 14,578.00 16,503.00
12.5 4,090.00 5,059.00 5,628.00 7,603.00 7,821.00 8,347.00 12,428.00 14,901.00 16,838.00
13.0 4,185.00 5,166.00 5,776.00 7,798.00 8,004.00 8,521.00 12,766.00 15,224.00 17,173.00
13.5 4,280.00 5,273.00 5,924.00 7,993.00 8,187.00 8,695.00 13,104.00 15,547.00 17,508.00
14.0 4,375.00 5,380.00 6,072.00 8,188.00 8,370.00 8,869.00 13,442.00 15,870.00 17,843.00
14.5 4,470.00 5,487.00 6,220.00 8,383.00 8,553.00 9,043.00 13,780.00 16,193.00 18,178.00
15.0 4,565.00 5,594.00 6,368.00 8,578.00 8,736.00 9,217.00 14,118.00 16,516.00 18,513.00
15.5 4,660.00 5,701.00 6,516.00 8,773.00 8,919.00 9,391.00 14,456.00 16,839.00 18,848.00
16.0 4,755.00 5,808.00 6,664.00 8,968.00 9,102.00 9,565.00 14,794.00 17,162.00 19,183.00
16.5 4,850.00 5,915.00 6,812.00 9,163.00 9,285.00 9,739.00 15,132.00 17,485.00 19,518.00
17.0 4,945.00 6,022.00 6,960.00 9,358.00 9,468.00 9,913.00 15,470.00 17,808.00 19,853.00
17.5 5,040.00 6,129.00 7,108.00 9,553.00 9,651.00 10,087.00 15,808.00 18,131.00 20,188.00
18.0 5,135.00 6,236.00 7,256.00 9,748.00 9,834.00 10,261.00 16,146.00 18,454.00 20,523.00
18.5 5,230.00 6,343.00 7,404.00 9,943.00 10,017.00 10,435.00 16,484.00 18,777.00 20,858.00
19.0 5,325.00 6,450.00 7,552.00 10,138.00 10,200.00 10,609.00 16,822.00 19,100.00 21,193.00
19.5 5,420.00 6,557.00 7,700.00 10,333.00 10,383.00 10,783.00 17,160.00 19,423.00 21,528.00
20.0 5,515.00 6,664.00 7,848.00 10,528.00 10,566.00 10,957.00 17,498.00 19,746.00 21,863.00
20.5 5,638.00 6,761.00 7,949.00 10,653.00 10,819.00 11,216.00 17,886.00 20,144.00 22,314.00
21.0 5,761.00 6,858.00 8,050.00 10,778.00 11,072.00 11,475.00 18,274.00 20,542.00 22,765.00
21.5 5,884.00 6,955.00 8,151.00 10,903.00 11,325.00 11,734.00 18,662.00 20,940.00 23,216.00
22.0 6,007.00 7,052.00 8,252.00 11,028.00 11,578.00 11,993.00 19,050.00 21,338.00 23,667.00
22.5 6,130.00 7,149.00 8,353.00 11,153.00 11,831.00 12,252.00 19,438.00 21,736.00 24,118.00
23.0 6,253.00 7,246.00 8,454.00 11,278.00 12,084.00 12,511.00 19,826.00 22,134.00 24,569.00
23.5 6,376.00 7,343.00 8,555.00 11,403.00 12,337.00 12,770.00 20,214.00 22,532.00 25,020.00
24.0 6,499.00 7,440.00 8,656.00 11,528.00 12,590.00 13,029.00 20,602.00 22,930.00 25,471.00

ZONES AND RATES

24.5 6,622.00 7,537.00 8,757.00 11,653.00 12,843.00 13,288.00 20,990.00 23,328.00 25,922.00
25.0 6,745.00 7,634.00 8,858.00 11,778.00 13,096.00 13,547.00 21,378.00 23,726.00 26,373.00
25.5 6,868.00 7,731.00 8,959.00 11,903.00 13,349.00 13,806.00 21,766.00 24,124.00 26,824.00
26.0 6,991.00 7,828.00 9,060.00 12,028.00 13,602.00 14,065.00 22,154.00 24,522.00 27,275.00
26.5 7,114.00 7,925.00 9,161.00 12,153.00 13,855.00 14,324.00 22,542.00 24,920.00 27,726.00
27.0 7,237.00 8,022.00 9,262.00 12,278.00 14,108.00 14,583.00 22,930.00 25,318.00 28,177.00
27.5 7,360.00 8,119.00 9,363.00 12,403.00 14,361.00 14,842.00 23,318.00 25,716.00 28,628.00
28.0 7,483.00 8,216.00 9,464.00 12,528.00 14,614.00 15,101.00 23,706.00 26,114.00 29,079.00
28.5 7,606.00 8,313.00 9,565.00 12,653.00 14,867.00 15,360.00 24,094.00 26,512.00 29,530.00
29.0 7,729.00 8,410.00 9,666.00 12,778.00 15,120.00 15,619.00 24,482.00 26,910.00 29,981.00
29.5 7,852.00 8,507.00 9,767.00 12,903.00 15,373.00 15,878.00 24,870.00 27,308.00 30,432.00
30.0 7,975.00 8,604.00 9,868.00 13,028.00 15,626.00 16,137.00 25,258.00 27,706.00 30,883.00
For each additional 1kg
30.1 - 70.0 264.00 286.00 326.00 431.00 517.00 580.00 703.00 917.00 1,021.00
70.1 - 300.0 266.00 308.00 322.00 461.00 544.00 677.00 739.00 918.00 1,018.00
300.1 - 1000* 274.00 329.00 334.00 495.00 568.00 677.00 771.00 940.00 1,066.00
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 169 countries worldwide.
Add 250.00 PHP to the DHL Express Worldwide rate.
DHL Express 9:00 (10.30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over
149 countries worldwide. Add 1,200.00 PHP to the DHL Express Worldwide rate.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in PHP and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.com.ph for details.
*DHL Express does not accept shipments exceeding 1,000 kg, or containing pieces exceeding 300 kg or 300 cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.com.ph/packingguide. These network restrictions are subject to change with 30
days’ notice.
ZONES AND RATES
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

Documents only up to 2kg
0.5 879.00 1,196.00 1,242.00 1,639.00 1,673.00 1,765.00 2,920.00 3,007.00 3,251.00
1 1,074.00 1,391.00 1,544.00 2,038.00 2,072.00 2,167.00 3,530.00 3,898.00 4,343.00
1.5 1,259.00 1,576.00 1,846.00 2,437.00 2,476.00 2,569.00 4,140.00 4,795.00 5,435.00
2 1,444.00 1,761.00 2,148.00 2,836.00 2,880.00 2,971.00 4,750.00 5,692.00 6,527.00
Documents from 2.5kg and non-documents from 0.5kg
0.5 1,385.00 1,957.00 2,027.00 2,565.00 2,694.00 2,873.00 3,110.00 3,468.00 3,647.00
1.0 1,665.00 2,213.00 2,326.00 2,975.00 3,118.00 3,292.00 3,720.00 4,283.00 4,622.00
1.5 1,873.00 2,446.00 2,616.00 3,385.00 3,548.00 3,702.00 4,330.00 5,098.00 5,644.00
2.0 2,081.00 2,679.00 2,906.00 3,795.00 3,978.00 4,112.00 4,940.00 5,913.00 6,666.00
2.5 2,289.00 2,912.00 3,196.00 4,205.00 4,408.00 4,522.00 5,550.00 6,728.00 7,688.00
3.0 2,480.00 3,129.00 3,435.00 4,539.00 4,758.00 4,915.00 6,112.00 7,443.00 8,512.00
3.5 2,671.00 3,346.00 3,674.00 4,873.00 5,108.00 5,308.00 6,674.00 8,158.00 9,336.00
4.0 2,862.00 3,563.00 3,913.00 5,207.00 5,458.00 5,701.00 7,236.00 8,873.00 10,160.00
4.5 3,053.00 3,780.00 4,152.00 5,541.00 5,808.00 6,094.00 7,798.00 9,588.00 10,984.00
5.0 3,244.00 3,997.00 4,391.00 5,875.00 6,158.00 6,487.00 8,360.00 10,303.00 11,808.00
5.5 3,390.00 4,186.00 4,587.00 6,149.00 6,440.00 6,811.00 8,920.00 11,000.00 12,598.00
6.0 3,536.00 4,375.00 4,783.00 6,423.00 6,722.00 7,135.00 9,480.00 11,697.00 13,388.00
6.5 3,682.00 4,564.00 4,979.00 6,697.00 7,004.00 7,459.00 10,040.00 12,394.00 14,178.00
7.0 3,828.00 4,753.00 5,175.00 6,971.00 7,286.00 7,783.00 10,600.00 13,091.00 14,968.00
7.5 3,974.00 4,942.00 5,371.00 7,245.00 7,568.00 8,107.00 11,160.00 13,788.00 15,758.00
8.0 4,120.00 5,131.00 5,567.00 7,519.00 7,850.00 8,431.00 11,720.00 14,485.00 16,548.00
8.5 4,266.00 5,320.00 5,763.00 7,793.00 8,132.00 8,755.00 12,280.00 15,182.00 17,338.00
9.0 4,412.00 5,509.00 5,959.00 8,067.00 8,414.00 9,079.00 12,840.00 15,879.00 18,128.00
9.5 4,558.00 5,698.00 6,155.00 8,341.00 8,696.00 9,403.00 13,400.00 16,576.00 18,918.00
10.0 4,704.00 5,887.00 6,351.00 8,615.00 8,978.00 9,727.00 13,960.00 17,273.00 19,708.00
10.5 4,828.00 6,026.00 6,543.00 8,869.00 9,216.00 9,953.00 14,399.00 17,693.00 20,144.00

ZONES AND RATES

11.0 4,952.00 6,165.00 6,735.00 9,123.00 9,454.00 10,179.00 14,838.00 18,113.00 20,580.00
11.5 5,076.00 6,304.00 6,927.00 9,377.00 9,692.00 10,405.00 15,277.00 18,533.00 21,016.00
12.0 5,200.00 6,443.00 7,119.00 9,631.00 9,930.00 10,631.00 15,716.00 18,953.00 21,452.00
12.5 5,324.00 6,582.00 7,311.00 9,885.00 10,168.00 10,857.00 16,155.00 19,373.00 21,888.00
13.0 5,448.00 6,721.00 7,503.00 10,139.00 10,406.00 11,083.00 16,594.00 19,793.00 22,324.00
13.5 5,572.00 6,860.00 7,695.00 10,393.00 10,644.00 11,309.00 17,033.00 20,213.00 22,760.00
14.0 5,696.00 6,999.00 7,887.00 10,647.00 10,882.00 11,535.00 17,472.00 20,633.00 23,196.00
14.5 5,820.00 7,138.00 8,079.00 10,901.00 11,120.00 11,761.00 17,911.00 21,053.00 23,632.00
15.0 5,944.00 7,277.00 8,271.00 11,155.00 11,358.00 11,987.00 18,350.00 21,473.00 24,068.00
15.5 6,068.00 7,416.00 8,463.00 11,409.00 11,596.00 12,213.00 18,789.00 21,893.00 24,504.00
16.0 6,192.00 7,555.00 8,655.00 11,663.00 11,834.00 12,439.00 19,228.00 22,313.00 24,940.00
16.5 6,316.00 7,694.00 8,847.00 11,917.00 12,072.00 12,665.00 19,667.00 22,733.00 25,376.00
17.0 6,440.00 7,833.00 9,039.00 12,171.00 12,310.00 12,891.00 20,106.00 23,153.00 25,812.00
17.5 6,564.00 7,972.00 9,231.00 12,425.00 12,548.00 13,117.00 20,545.00 23,573.00 26,248.00
18.0 6,688.00 8,111.00 9,423.00 12,679.00 12,786.00 13,343.00 20,984.00 23,993.00 26,684.00
18.5 6,812.00 8,250.00 9,615.00 12,933.00 13,024.00 13,569.00 21,423.00 24,413.00 27,120.00
19.0 6,936.00 8,389.00 9,807.00 13,187.00 13,262.00 13,795.00 21,862.00 24,833.00 27,556.00
19.5 7,060.00 8,528.00 9,999.00 13,441.00 13,500.00 14,021.00 22,301.00 25,253.00 27,992.00
20.0 7,184.00 8,667.00 10,191.00 13,695.00 13,738.00 14,247.00 22,740.00 25,673.00 28,428.00
20.5 7,344.00 8,793.00 10,322.00 13,858.00 14,067.00 14,584.00 23,244.00 26,190.00 29,014.00
21.0 7,504.00 8,919.00 10,453.00 14,021.00 14,396.00 14,921.00 23,748.00 26,707.00 29,600.00
21.5 7,664.00 9,045.00 10,584.00 14,184.00 14,725.00 15,258.00 24,252.00 27,224.00 30,186.00
22.0 7,824.00 9,171.00 10,715.00 14,347.00 15,054.00 15,595.00 24,756.00 27,741.00 30,772.00
22.5 7,984.00 9,297.00 10,846.00 14,510.00 15,383.00 15,932.00 25,260.00 28,258.00 31,358.00
23.0 8,144.00 9,423.00 10,977.00 14,673.00 15,712.00 16,269.00 25,764.00 28,775.00 31,944.00
23.5 8,304.00 9,549.00 11,108.00 14,836.00 16,041.00 16,606.00 26,268.00 29,292.00 32,530.00
24.0 8,464.00 9,675.00 11,239.00 14,999.00 16,370.00 16,943.00 26,772.00 29,809.00 33,116.00

ZONES AND RATES

24.5 8,624.00 9,801.00 11,370.00 15,162.00 16,699.00 17,280.00 27,276.00 30,326.00 33,702.00
25.0 8,784.00 9,927.00 11,501.00 15,325.00 17,028.00 17,617.00 27,780.00 30,843.00 34,288.00
25.5 8,944.00 10,053.00 11,632.00 15,488.00 17,357.00 17,954.00 28,284.00 31,360.00 34,874.00
26.0 9,104.00 10,179.00 11,763.00 15,651.00 17,686.00 18,291.00 28,788.00 31,877.00 35,460.00
26.5 9,264.00 10,305.00 11,894.00 15,814.00 18,015.00 18,628.00 29,292.00 32,394.00 36,046.00
27.0 9,424.00 10,431.00 12,025.00 15,977.00 18,344.00 18,965.00 29,796.00 32,911.00 36,632.00
27.5 9,584.00 10,557.00 12,156.00 16,140.00 18,673.00 19,302.00 30,300.00 33,428.00 37,218.00
28.0 9,744.00 10,683.00 12,287.00 16,303.00 19,002.00 19,639.00 30,804.00 33,945.00 37,804.00
28.5 9,904.00 10,809.00 12,418.00 16,466.00 19,331.00 19,976.00 31,308.00 34,462.00 38,390.00
29.0 10,064.00 10,935.00 12,549.00 16,629.00 19,660.00 20,313.00 31,812.00 34,979.00 38,976.00
29.5 10,224.00 11,061.00 12,680.00 16,792.00 19,989.00 20,650.00 32,316.00 35,496.00 39,562.00
30.0 10,384.00 11,187.00 12,811.00 16,955.00 20,318.00 20,987.00 32,820.00 36,013.00 40,148.00
For each additional 1kg
30.1 - 70.0 343.00 372.00 424.00 560.00 672.00 754.00 914.00 1,192.00 1,327.00
70.1 - 300.0 346.00 400.00 419.00 599.00 707.00 880.00 961.00 1,193.00 1,323.00
300.1 - 1000* 356.00 428.00 434.00 644.00 738.00 880.00 1,002.00 1,222.00 1,386.00
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 169 countries worldwide.
Add 250.00 PHP to the DHL Express Worldwide rate.
DHL Express 9:00 (10.30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over
149 countries worldwide. Add 1,200.00 PHP to the DHL Express Worldwide rate.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in PHP and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.com.ph for details.
*DHL Express does not accept shipments exceeding 1,000 kg, or containing pieces exceeding 300 kg or 300 cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.com.ph/packingguide. These network restrictions are subject to change with 30
days’ notice.
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
Manila Gateway Cebu Service Center/ Gateway Clark Service Center

R5 Maintenance Base Complex Rapid Air Freight Building, Building 1, Berthaphil VIII
Andrews Avenue, Airport Road, MCIAA Complex, Manuel Roxas Highway
NAIA Complex, Mactan, Clark Freeport Zone,
1301 Pasay City 6015 Lapu-Lapu City 2009 Pampanga
Makati Service Center Ortigas Service Center Manila Service Center

2306 Chino Roces Avenue, 360 C. Raymundo Avenue, 2009 Quirino Avenue,
Kayamanan C. Caniogan, Pandacan,
1231 Makati City 1600 Pasig City 1011 Manila
South Service Center Calabarzon Service Center Subic Service Center

56 Alabang Zapote Road, Laguna International Industrial Park, Building 1433 Delta Faucet
Pamplona Uno, Barrio Mamplasan, Compound, Boton Area,
1740 Las Pinas City Binan, Argonaut Highway, Subic Bay
4024 Laguna Freeport Zone, 2222 Olongapo City
DHL Express (Philippines) Corporation

DHL House 2306 Chino Roces Avenue
Kayamanan C, Makati City
1231 Philippines
For contact details of the DHL Express office nearest to you,

please visit our website at dhl.com.ph
or call the customer service hotline in Manila: +63 2 811 7000,
Cebu: +63 32 341 7400 or toll free: 1 800 1888 0345
Valid: 1st January 2019

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DHL EXPRESS

SERVICE & RATE

It’s all thanks to our CUSTOMERS

Join us on this journey – the best is yet to come!

DHL Express 12:00

Our international services at a glance

DHL Express DHL Express 9:00

Money-back guarantee No Yes* Yes*

Countries and territories covered More than 220 169 149

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum pieces per shipment - 10 10

Maximum shipment weight 1,000kg 300kg 300kg

*Additional terms and conditions apply – see dhl.com.ph for details.

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

Discover and grow

Our customers go global with ease and speed, maximizing the

DHL Express offers a wide range of optional services – from

Duties and Taxes Paid View charges

Delivery Signature View charges

This fixed surcharge is applied to every pallet within a

Dangerous Goods View charges

This surcharge is applied to any shipment that contains

For a full list of surcharges, please visit our website at dhl.com.ph/surcharges.

Bonded Storage View charges

Storage charges apply when the shipment cannot be

HOW TO SHIP WITH

PREPARING YOUR SHIPMENT

HOW TO SHIP WITH

Your invoice will require the following details:

1 Bank details 8 Reason for export

are likely to cause delays. Descriptions should include the

as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs Exporter code:

Tax ID/VAT No:

3 Commodity code Shipment reference:

Total Pieces Total gross

5 Total declared value Type of export: 6

HOW TO SHIP WITH

PACKAGING YOUR SHIPMENT

For more information please refer to the Packing Guide

HOW TO SHIP WITH

perfumes, aftershaves, aerosols, flammable substances, dry dhl.com.ph/en/express/shipping/open_account.

ice, biological substances, UN classified dangerous goods

ZONES AND RATES

CALCULATE THE PRICE OF YOUR SHIPMENT

Duties and Taxes Paid Per shipment PHP 660

ZONES AND RATES

Fuel Surcharge Per shipment As per index

Full Dangerous Goods Per shipment PHP5,069

Lithium Batteries Section II (PI965) Per shipment PHP4,960

Excepted Quantities Per shipment PHP300

Dry Ice (UN1845) Per shipment PHP600

Disbursement Per shipment PHP250, or 2% of the credit advanced if higher

ZONES AND RATES

SERVICE CAPABILITY AND RATING ZONES

ZONES AND RATES

SERVICE CAPABILITY AND RATING ZONES

doc = document contents only P = document and non-document contents

ZONES AND RATES

Export rates by zone and product

DHL EXPRESS WORLDWIDE

Table continues overleaf

ZONES AND RATES

Export rates by zone and product