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Abstract– The fourth industrial revolution brings a from the fields of IoT and Industry 4.0, a clear definition
new paradigm, based on advanced manufacturing and of the multiple aspects and perspectives from advanced
industrial internet. So much has been debated about the manufacturing and cyber-physical systems is still not
knowledge and skills of Operator 4.0. However, the observed, especially in the academic scope [1]. Therefore,
cognitive aspects that are intrinsic to this new paradigm systematic reviews of the literature, as well as exploratory
are not considered in these analyses. This work aimed to and descriptive studies, are important tools to provide
study the Industry 4.0 under a macro, based on evidence for the practices decision making in Industry 4.0
information standardization and technology mapping, and to allow a more in-depth investigation on the subject
and a micro vision focused on cognitive ergonomics. by the scientific community.
Industry 4.0 attributes pointed to an increasing industry The implantation worldwide trend of Industry 4.0
complexity during a technological virtualization process, follows in advanced industrialized countries and is
requiring faster and assertive decisions in the face of a defining a new era of production based on cyber-physical
wide range of information. It was found that the Operator systems, which in turn are the bases for intelligent
4.0 will oversee the solution of increasingly machines, industry facilities, and storage systems that to
interdisciplinary problems in a digital environment, be able to exchange information and make decisions
requiring denser cognitive efforts and more accurate independently from controllers [2]. Thus, this
social-emotional skills, such as communication, "intelligence" is expected to become responsible for
motivation, autonomy, perseverance, resilience, revolutionizing industrial production and associated
collaboration and creativity. The case study pointed out services. In the scope of Industry 4.0, the automation of
as a highlight the Online Predictive Maintenance, which manufacturing plants occurs based on technologies such
aims to obtain predictability of failure for each as IoT; Big data; Intelligent Robotics; Industrial
component monitored in machines and equipment. The Automation; Analytics; and others, considering a
operating routine linked to this new technology confirms connection between technologies and between these
how much mental processes will be required in the face of technologies and data of labor, inputs, energy and
the Industry 4.0 scenario, since a high flow of information production. Thus, conventional computing will have
was verified, associated with the rapid decision-making in difficulty staggering with the large data flow and with the
the use of new technologies. complexity of the analysis, and it must become cognitive
Keywords– Industry 4.0, Technology Mapping, to process, analyze and optimize the information [3].
Cognitive Ergonomics. From of Industry 4.0, due to its unique and innovative
characteristics, may require a new type of worker
I. INTRODUCTION requiring an optimized formation of qualified
The Internet of Things (IoT), in which people, professionals to work in this type of organization, in order
processes and products are part of the same system, led to to guarantee the health, safety and satisfaction in the work
the emergence of Industry 4.0, in which, similarly, environment, as recommended by Ergonomics.
supply, manufacturing, delivery and customer are In this sense, on the part of Operator 4.0, mental and
connected in real time. The term Industry 4.0 emerged cognitive requirements will also be much greater,
from the report of the Industry-Science Research Alliance including the mastery and operationalization of the
group, which was presented to the German Chancellor various technologies, as well as analysis of a variety of
and launched at the Hannover Messe in 2013. According workflow, process and environment information to boost
to the literature, although there are new solutions arising quality, operations and accelerate decision making in an