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The recruitment and selection process is the most critical future investment and a
decision making process which we engage in attracting the best talent into our
organisation. The selection process consists of several critical steps in ensuring we don’t
only attract the best capacity in the industry, but we provide them with most exciting and
challenging environment to work in.
According to Edwin B. Flippo, recruitment is the process of searching the candidates for
employment and stimulating them to apply for jobs in the organisation”. Recruitment is the
activity that links the employers and the job seekers. A few definitions of recruitment are:
A process of finding and attracting capable applicants for employment. The process begins
when new recruits are sought and ends when their applications are submitted. The result is a
pool of applications from which new employees are selected.
Recruitment of candidates is the function preceding the selection, which helps create a pool of
prospective employees for the organisation so that the management can select the right
candidate for the right job from this pool. The main objective of the recruitment process is to
expedite the selection process.
Recruitment is a continuous process whereby the firm attempts to develop a pool of qualified
applicants for the future human resources needs even though specific vacancies do not exist.
Usually, the recruitment process starts when a manger initiates an employee requisition for a
specific vacancy or an anticipated vacancy.
PLANNED
i.e. the needs arising from changes in organization and retirement policy.
ANTICIPATED
Anticipated needs are those movements in personnel, which an organization can predict by
studying trends in internal and external environment.
UNEXPECTED
Resignation, deaths, accidents, illness give rise to unexpected needs.
Create a talent pool of candidates to enable the selection of best candidates for the
organisation.
Determine present and future requirements of the organization in conjunction with its
personnel planning and job analysis activities.
recruitment is the process which links the employers with the employees.
Help increase the success rate of selection process by decreasing number of visibly under
qualified or overqualified job applicants.
Help reduce the probability that job applicants once recruited and selected will leave the
organization only after a short period of time.
Meet the organizations legal and social obligations regarding the composition of its
workforce.
Begin identifying and preparing potential job applicants who will be appropriate candidates.
Recruitment Process
Recruitment Home » Recruitment Process
• Posts to be filled
• Number of persons
• Duties to be performed
• Qualifications required
• Locating and developing the sources of required number and type of employees
(Advertising etc).
1. Identify vacancy
5. Short-listing
6. Arrange interviews
7. Conducting interview and decision making
The recruitment process is immediately followed by the selection process i.e. the final
interviews and the decision making, conveying the decision and the appointment formalities.
Sources Of Recruitment
Recruitment Home » Sources Of Recruitment
SOURCES OF RECRUITMENT
Some Internal Sources Of Recruitments are given below:
1. TRANSFERS
The employees are transferred from one department to another according to their efficiency and
experience.
2. PROMOTIONS
The employees are promoted from one department to another with more benefits and greater
responsibility based on efficiency and experience.
3. Others are Upgrading and Demotion of present employees according to their performance.
4. Retired and Retrenched employees may also be recruited once again in case of shortage
of qualified personnel or increase in load of work. recruitment such people
save time and costs of the organisations as the people are already aware of the organisational
culture and the policies and procedures.
5. The dependents and relatives of Deceased employees and Disabled employees are also
done by many companies so that the members of the family do not become dependent on the
mercy of others.
1. PRESS ADVERTISEMENTS
Advertisements of the vacancy in newspapers
and journals are a widely used source of
recruitment. The main advantage of this
method is that it has a wide reach.
2. EDUCATIONAL INSTITUTES
Various management institutes, engineering
colleges, medical Colleges etc. are a good
source of recruiting well qualified executives,
engineers, medical staff etc. They provide
facilities for campus interviews and
placements. This source is known as Campus
Recruitment.
3. PLACEMENT AGENCIES
Several private consultancy firms perform
recruitment functions on behalf of client
companies by charging a fee. These
agencies are particularly suitable for recruitment of executives and specialists. It is also
known as RPO (Recruitment Process Outsourcing)
4. EMPLOYMENT EXCHANGES
Government establishes public employment exchanges throughout the country.
These exchanges provide job information to job seekers and help employers in
identifying suitable candidates.
5. LABOUR CONTRACTORS
Manual workers can be recruited through contractors who maintain close contacts
with the sources of such workers. This source is used to recruit labour for
construction jobs.
6. UNSOLICITED APPLICANTS
Many job seekers visit the office of well-known companies on their own. Such callers
are considered nuisance to the daily work routine of the enterprise. But can help in
creating the talent pool or the database of the probable candidates for the
organisation.
• Organizational objectives
• Personnel policies of the organization and its
competitors.
• Government policies on reservations.
• Preferred sources of recruitment.
• Need of the organization.
• Recruitment costs and financial implications.
4. COST
Recruitment incur cost to the employer, therefore, organizations try to employ that
source of recruitment which will bear a lower cost of recruitment to the organization
for each candidate.
The external factors which affecting recruitment are the forces which cannot be
controlled by the organisation. The major external forces are:
2. LABOUR MARKET
Employment conditions in the community where the organization is located will
influence the recruiting efforts of the organization. If there is surplus of manpower at
the time of recruitment, even informal attempts at the time of recruiting like notice
boards display of the requisition or announcement in the meeting etc will attract more
than enough applicants.
3. IMAGE / GOODWILL
Image of the employer can work as a potential constraint for recruitment. An
organization with positive image and goodwill as an employer finds it easier
to attract and retain employees than an organization with negative image.
Image of a company is based on what organization does and affected by
industry. For example finance was taken up by fresher MBA’s when many
finance companies were coming up.
5. UNEMPLOYMENT RATE
One of the factors that influence the availability of applicants is the growth of
the economy (whether economy is growing or not and its rate). When the
company is not creating new jobs, there is often oversupply of qualified labour
which in turn leads to unemployment.
6. COMPETITORS
The recruitment policies of the competitors also effect the recruitment
function of the organisations. To face the competition, many a times the
organisations have to change their recruitment policies according to the
policies being followed by the competitors.
• To ensure that every applicant and employee is treated equally with dignity and
respect.
• Unbiased policy.
• Organizational objectives
OUTSOURCING
In India, the HR processes are being
outsourced from more than a decade now. A
company may draw required personnel from
outsourcing firms. The outsourcing firms help
the organisation by the initial screening of the
candidates according to the needs of the
organisation and creating a suitable pool of
talent for the final selection by the
organisation. Outsourcing firms develop their
human resource pool by employing people for
them and make available personnel to various
companies as per their needs. In turn, the
outsourcing firms or the intermediaries charge
the organisations for their services.
Advantages of outsourcing are:
• POACHING/RAIDING
“Buying talent” (rather than developing it) is the latest mantra being followed by the
organisations today. Poaching means employing a competent and experienced
person already working with another reputed company in the same or different
industry; the organisation might be a competitor in the industry. A company can
attract talent from another firm by offering attractive pay packages and other terms
and conditions, better than the current employer of the candidate. But it is seen as
an unethical practice and not openly talked about. Indian software and the retail
sector are the sectors facing the most severe brunt of poaching today. It has
become a challenge for human resource managers to face and tackle poaching, as it
weakens the competitive strength of the firm.
• E-RECRUITMENT
Many big organizations use Internet as a source of recruitment. E-recruitment is
the use of technology to assist the recruitment process. They advertise job
vacancies through worldwide web. The job seekers send their applications or
curriculum vitae i.e. CV through e mail using the Internet. Alternatively job seekers
place their CV’s in worldwide web, which can be drawn by prospective employees
depending upon their requirements.
o Low cost.
o No intermediaries
The internet penetration in India is increasing and has tremendous potential. According to a
study by NASSCOM – “Jobs is among the top reasons why new users will come on to the
internet, besides e-mail.” There are more than 18 million resume’s floating online across the
world.
Job portals – i.e. posting the position with the job description and the job specification
on the job portal and also searching for the suitable resumes posted on the site
corresponding to the opening in the organisation.
Resume Scanners: Resume scanner is one major benefit provided by the job portals to the
organisations. It enables the employees to screen and filter the resumes through pre-
defined criteria’s and requirements (skills, qualifications, experience, payroll etc.) of the job.
Job sites provide a 24*7 access to the database of the resumes to the employees facilitating
the just-in-time hiring by the organisations. Also, the jobs can be posted on the site almost
immediately and is also cheaper than advertising in the employment newspapers.
Sometimes companies can get valuable references through the “passers-by” applicants.
Online recruitment helps the organisations to automate the recruitment process, save their
time and costs on recruitments.
• Giving a detailed job description and job specifications in the job postings to attract
candidates with the right skill sets and qualifications at the first stage.
• E-recruitment should be incorporated into the overall recruitment strategy of the
organisation.
• A well defined and structured applicant tracking system should be integrated and
the system should have a back-end support.
• Along with the back-office support a comprehensive website to receive and process
job applications (through direct or online advertising) should be developed.
No intermediaries.
Facilitates the recruitment of right type of people with the required skills.
Online recruitment helps the organisations to weed out the unqualified candidates in an
automated way.
Recruitment websites also provide valuable data and information regarding the
compensation offered by the competitors etc. which helps the HR managers to take various
HR decisions like promotions, salary trends in industry etc
Disadvantages of E-Recruitment
Apart from the various benefits, e-recruitment has its own share of shortcomings and
disadvantages. Some of them are:
• Screening and checking the skill mapping and authenticity of million of resumes is a
problem and time consuming exercise for organisations.
• There is low Internet penetration and no access and lack of awareness of internet in
many locations across India.
• In India, the employers and the employees still prefer a face-to-face interaction
rather than sending e-mails.
Recruitment Vs Selection
Recruitment Home » Recruitment Vs Selection
3. Recruitment is a positive process i.e. encouraging more and more employees to apply
WHEREAS selection is a negative process as it involves rejection of the unsuitable
candidates.
4. Recruitment is concerned with tapping the sources of human resources WHEREAS
selection is concerned with selecting the most suitable candidate through various interviews
and tests.
• Offers tolls and support to enhance productivity, solutions and optimizing the
recruitment processes to ensure improved ROI.
The Recruitment Management System (RMS) is an innovative information system tool which
helps to sane the time and costs of the recruiters and improving the recruitment processes.
ROI On Recruitment
Recruitment Home » ROI On Recruitment
What are the costs and the corresponding and related risks on
the investment?
With the increasing strategic focus on the human resources, more and more organisations
are adopting one or the other way for calculating the ROI on its recruitments. Many
organisations are examining their HR functions and processes and are trying to quantify
their results and returns.
• Developing methods and ways measuring the results like the time – to – hire, cost-
Per-Hire and effectiveness of the recruitment source etc.
• Estimating the tangible and intangible benefits to the organization including the
payback period of the recruitments.
• Providing and ensuring proper training and development of the recruitment
professionals.
• Consultant’s expertise and experience (from how long has he/firm been in the
business)
• Does the recruitment consultant have the requisite resources to complete the
targets on time?
• Get the idea of the effectiveness and the services of the recruitment consultant from
its current and past clients.
• Wisdom
• Exuberance
• Ability to prioritise
• Ambition
• Resourcefulness
• Diplomacy/ delicacy
Selecting the right recruitment consultant is essential for the effective recruitment
processes. A successful Recruitment consultant is someone who is determinative, focused,
and able to create opportunities for him, works harder and smarter than competitors and
continually set and achieve higher standards.
Recruitment Strategies
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2. Candidates to target
The recruitment process can be effective only if the organisation completely
understands the requirements of the type of candidates that are required and will
be beneficial for the organisation. This covers the following parameters as well:
o Category of the candidate: the strategy should clearly define the target
candidate. He/she can be from the same industry, different industry,
unemployed, top performers of the industry etc.
3. Sources of recruitment
The strategy should define various sources (external and internal) of recruitment.
Which are the sources to be used and focused for the recruitment purposes for
various positions. Employee referral is one of the most effective sources of
recruitment.
4. Trained recruiters
The recruitment professionals conducting the interviews and the other recruitment
activities should be well-trained and experienced to conduct the activities. They
should also be aware of the major parameters and skills (e.g.: behavioural,
technical etc.) to focus while interviewing and selecting a candidate.
5. How to evaluate the candidates
The various parameters and the ways to judge them i.e. the entire recruitment
process should be planned in advance. Like the rounds of technical interviews, HR
interviews, written tests, psychometric tests etc.
HR Challenges In Recruitment
Recruitment Home » HR Challenges In Recruitment
HR professionals are constantly facing new challenges in one of their most important
function- recruitment. They have to face and conquer various challenges to find the best
candidates for their organisations.
• Process analysis – The immediacy and speed of the recruitment process are the
main concerns of the HR in recruitment. The process should be flexible, adaptive
and responsive to the immediate requirements. The recruitment process should
also be cost effective.
Recruiting Expatriates
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A mismatch between job (its requirements) and people can reduce the effectiveness of other
human resource activities and can affect the performance of the employees as well as the
organisation.
Recruiting expatriates require special considerations and skills to select the best person
for the job. Except for a few expatriate selection policies, the expatriate selection criterion is
generally organisation and nation specific.
The recruiters for recruiting the expatriates should be carefully selected and trained. The
recruitment strategies for expatriates should be aligned with requirements of the job. The
interviews of expatriates are designed in a manner to judge their:
• Flexibility
• Professional expertise
• Family situation
• Language ability
A few researches in this field also suggest that women are morel likely to be successful in
certain positions as expatriates as they are more sensitive towards new culture and people.
recruitment of expatriates should be followed by cultural and sensitivity training, and
language training.