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Faculty of Political and and institutional contexts, namely Italy, Brazil and USA, and aims to investigate whether companies
Social Sciences, show a different approach to SR depending on the institutional setting where they operate.
Università Cattolica del Design/methodology/approach – To reach this goal, a sample of 150 reports was content-analyzed
Sacro Cuore, Milan, Italy. through a methodology based on a coding process which overcomes part of the limitations in previous
works.
Findings – Results observed a relationship between the SR and the characteristics of institutional
contexts, thus suggesting that while there is a general acceptance and use of international SR
standards and initiatives, the content is influenced by and shaped on the characteristics of the national
institutional context. In other words, although a widely diffused base of data and information can be
found in the SR of companies in different contexts, the accent is put on specific issues which reflect the
political, cultural, religious, legal and otherwise defined institutions in the national system.
Originality/value – Using the institutional theory the paper demonstrated that institutional contexts is
one of the drivers of contents of sustainability reports.
Keywords USA, Brazil, Italy, Sustainability reporting, Institutional theory, Social disclosure
Paper type Research paper
Introduction
Literature suggests that the institutional context affects the approach of firms to corporate
social responsibility (CSR). However, whereas evidences exist with regards to overall CSR
policies (Campbell, 2007), limited studies have explored whether the institutional context
also determines how CSR is operationalized (Ferri et al., 2014). Acknowledging this gap,
this paper presents a comparative study on sustainability reporting (SR), defined according
to the Global Reporting Initiative (GRI) as the disclosure of information “on an organization’s
impacts on the environment, society, and the economy” (GRI, 2013). In this sense, the
paper is aimed at contributing to the understanding of the institutionalization of SR as a CSR
practice (Perez-Batres et al., 2012; Berthelot et al., 2012). Previous studies have suggested
that some relationships between the institutional context within which companies operate
exist, but evidences are mixed, and further research has been encouraged (Pedersen
et al., 2013; Jensen and Berg, 2012; Weber and Marley, 2012; Kolk, 2008). This acquires
even more importance given the spread towards the use of international reporting
standards which provide common frameworks and key performance indicators to be used
in SR. The understanding of the role of the institutional context would therefore provide
relevant insights on whether this trend would be beneficial to the effectiveness of SR.
Received 23 November 2015
Revised 28 April 2016
Previous studies have suggested that the convergence versus divergence dynamics are
Accepted 23 May 2016 particularly relevant to the understanding of CSR behaviors and that institutional pressures
PAGE 24 SOCIAL RESPONSIBILITY JOURNAL VOL. 13 NO. 1 2017, pp. 24-47, © Emerald Publishing Limited, ISSN 1747-1117 DOI 10.1108/SRJ-11-2015-0172
at global and national level play a different role (Jamali and Neville, 2011). Gathering
suggestions from these studies, this paper seeks to examine the role of the institutional
context in shaping the content of SR so as to advance the knowledge around the
antecedents of SR and lay foundations for the future development of the field in hands
(Amran et al., 2014; Hahn and Kühnen, 2013).
Based on a sample of 150 companies, the study aims to discuss the results of a
comparative analysis among three countries –Italy, Brazil and the USA – which have been
found to be characterized by different institutional contexts (Doh and Guay, 2006; Matten
and Moon, 2008). Extant literature has also evidence that due to these differences firms in
the three countries use different overall CSR policies (Duarte, 2010; Matten and Moon,
2008; Albareda et al., 2007; Gresse, 2007). The paper aspires to offer two main
contributions. First, it examines a large cross-national database, filling the gap in earlier
research which has mainly analyzed SR in single contexts (among others: Goettsche et al.,
2014; Pedersen et al., 2013; Patel and Rayner, 2012; Amran and Haniffa, 2011; Branco and
Rodrigues, 2008; Brammer and Pavelin, 2004) rather than comparing different settings
(among others: Amran et al., 2014; Hahn and Lülfs, 2014; Fifka, 2013; Fifka and Drabble,
2012; Jensen and Berg, 2012; Habisch et al., 2011; Holder-Webb et al., 2009; Maignan and
Ralston, 2002). Second, the paper compares SR in developed and emerging countries,
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thus extending extant literature mainly focused on developed countries (among others:
Habisch et al., 2011; Brammer and Pavelin, 2008; Branco and Rodrigues, 2008), whereas
little has only recently been investigated about emerging ones (Crane et al., 2013; Amran
and Haniffa, 2011).
The paper is structured as follows. The next paragraph presents the theoretical
background, taking into consideration the literature development in the field of the
institutional theory and the extant studies on CSR and SR in Italy, the USA and Brazil.
Afterward, the research methodology is described, with reference to the detailed
description of sample, measures and content analysis. Then, results are presented and
discussed afterward, and the last paragraph concludes the paper with final comments,
limitations of the study and future perspectives.
Drawing on these, the institutional theory has been applied here to the reporting behavior
of companies, though this area is still under-investigated and mixed results exist. Among
the most relevant contributions, Pedersen et al. (2013) analyzed the institutional pressures
for SR and concluded that new regulations have an impact on SR. Again, Jensen and Berg
(2012) found that the determinants of the choice between traditional SR and integrated
report can be explained in terms of the institutional conditions under which companies
operate. Another suggestion comes from the work by Fifka and Drabble (2012) who
inferred that the “overall impact of the cultural and socio-economic environment on reporting
practices is mixed, whereas the influence of company characteristics is only marginal”
(p. 20). Michelon (2011) highlighted that European companies disclose more than those in
the USA, and Habisch et al. (2011) found that Europeans also report on a wider spectrum
of CSR issues before several groups of stakeholders.
Before this backdrop, the results of the analysis will be discussed against the characteristics of
the institutional characteristics of the national contexts represented in the sample and briefly
discussed in the following paragraphs.
issues as being mandatory to properly operate within the Italian social context (Habisch
et al., 2011). Consequently, SR becomes the way to demonstrate both compliance with the
regulatory system and alignment with social requests within the national context (Dunfee,
2008) and to prove commitment to the larger base of stakeholders (Habisch et al., 2011).
For the sake of the national comparison presented in the following paragraphs, the
abovementioned considerations are also in line with the work of Michelon (2011), who
found that European companies generally disclose more than US companies.
The national business system and corporate social responsibility in the USA
The USA is the world’s largest economy, with a GDP of US$15.880bn in 2012 (International
Monetary Fund, 2012). In contrast to the Italian context, the American economic system is
characterized by a limited intervention of the government in the economy, and government
economic activities that rarely deviate from free market principles (Habisch et al., 2011).
The lack of national systems for social welfare has been a powerful driver of the diffusion
of CSR practices in the USA, as this lack leaves space for corporate initiatives. This
approach has been identified as “explicit CSR” (Matten and Moon, 2008). Hence, American
companies tend to focus on these activities, which combine the response to societal needs
with the creation of corporate profitability (Buehler and Shetty, 1974). Accordingly, most
CSR initiatives are expected to be defined by an instrumental approach (Donaldson and
Preston, 1995) and thus to aim at increasing financial performance or intangible resources
(Surroca et al., 2010). In this sense, US firms conceive of CSR as a practice to encourage
stakeholder commitment and deliver higher value to shareholders (Barnett, 2007).
This approach is also pushed by the role shareholders play in US companies, due to the
importance of stock markets in the national business system (Habisch et al., 2011; Maignan
and Ralston, 2002). Accordingly, companies tend to focus their CSR commitment to
respond to shareholders’ needs and concerns by realizing CSR initiatives which fit the
strategic objectives of firms (Lewis and Mackenzie, 2000).
An earlier study by Maignan and Ralston (2002) found that US companies tend to focus on
community issues rather than considering the social and environmental impacts
determined by operational processes. As the authors suggest, these results are in line with
the historical role of business activity in community development, a role that has often
pushed US companies to engage in philanthropic rather than production-related CSR
activities. However, corporate behavior is mainly driven by strategy (Matten and Moon,
then followed by the Resolution n. 001/86 published by the Conselho Nacional do Meio
Ambiente (CONAMA), which defined the responsibilities, criteria and general directives for
the Assessment of Environmental Impact (Avaliação de Impacto Ambiental – AIA), Thus,
environment became a fundamental pillar for the societal development and was pushed
forward as a matter of interest for all public and private actors, as demonstrated also by the
definition of the law n. 9,605/98 on environmental crimes (Hayashi and de Almeida, 2015;
Abreu, 2009). However, according to Abreu et al. (2015a), in contrast to the increase in
regulatory pressures on environmental issues, Brazilian actors tend to show more concern
with social inequalities (education, health and poverty) than with environmental impacts
(Mattar, 2008).
Business and civic organizations have also developed a number of actions and programs
aimed at promoting a higher involvement of business in national interests (Gresse, 2007).
Extant works relate the rapid growth in the Brazilian private sector’s commitment to CSR to
the growing pressures to support institutional and governmental interventions in favor of
societal advancement (Abreu et al., 2010; Boudon, 2002). This societal role of Brazilian
companies is underlined also by Amcham-SP (the American Chamber of Commerce for
Brazil), which proposed that responsible companies should contribute to the
implementation of public policies and act as agents of social development: “Conhecer os
programas governamentais é um passo fundamental nesse processo, a partir do qual a
empresa pode identificar oportunidades de inserção, por meio da disponibilização de
recursos, da capacitação de agentes e da mobilização de outras organizações e demais
stakeholders, entra outras inicaitivas. Ao atuar alinhada às políticas públicas, a empresa
pode contribuir para o fortalecimento do papel do Estado [. . .] na busca de soluções
efetivas para os problemas sociais existentes”[1] (de Melo Rico, 2004, p. 80). The
commitment to societal issues was not traditionally part of the corporate culture, and the
social intervention was mainly made through single and standalone philanthropic actions
(de Melo Rico, 2004; Rico, 2002). Starting from the 1990s, however, companies have
invested in the social area either directly or through donations to third parties (Duarte, 2010;
IPEA, 2003) and have included social and environmental activities into their daily business
management (Bianchi et al., 2013; Ashley, 2005). This impetus can be mainly related to the
growing debate over the environmental and social conditions at the institutional level
(Souza and Ribeiro, 2013).
More recently, according to Gresse (2007), “Brazil has been experimenting with a new
formula to combat poverty and to develop equal and democratic structures while at the
Methodology
Sampling and data collection
Data were collected from a sample of 150 companies, divided in three national sub-groups
including the 50 biggest listed companies for capitalization in each of the three considered
countries at December 31, 2009. Following earlier studies on institutional theory, we
focused on large companies because they are traditionally considered as highly
representative of the institutional context (Branco and Rodrigues, 2008; Habisch et al.,
2011; Reverte, 2009) and more subject to institutional pressures than small and medium
enterprises (Purushothaman et al., 2000; Xueming and Bhattacharya, 2006).
Data were gathered from the 2010 SR published by the identified companies. Because SR
is a voluntarily practice, some of the analyzed companies did not publish a SR in 2010, but
they decided to report social or environmental information in a section of their annual report
(Jensen and Berg, 2012; Llena et al., 2007). For this reason, when the SR was not available,
we analyzed the annual report. Among the 150 companies in the sample, 89 published a
SR and 61 have annual reports. The distribution of the sample by type and industry is
reported in Table I.
Brazil
Environmental 2.16 1.15 2.48 1.33 2.49 1.21 2.05 0.78 1.73 1.41 2.22 1.26 F ⫽ 0.49 2 ⫽ 2.53
Human resource 1.76 0.88 1.56 1.05 1.69 1.12 1.83 1.08 1.72 1.00 1.22 0.90 F ⫽ 0.29 2 ⫽ 1.63
Customer 1.46 1.20 2.09 1.20 2.07 1.34 1.75 1.24 2.29 1.39 2.23 1.11 F ⫽ 0.54 2 ⫽ 2.61
Community 1.68 1.00 1.91 0.81 1.65 0.70 2.35 1.15 1.93 1.36 1.87 1.12 F ⫽ 0.37 2 ⫽ 1.65
Supplier 0.97 0.83 1.81 1.02 1.51 1.20 0.32 0.41 1.05 1.08 1.10 0.98 F ⫽ 1.64** 2 ⫽ 7.01**
Sustainability 1.66 0.84 1.98 0.77 1.92 0.95 1.66 0.60 1.70 1.09 1.70 0.72 F ⫽ 0.23 2 ⫽ 1.07
Italia
Environmental 1.95 1.56 2.82 0.95 1.48 1.26 1.48 1.47 2.05 1.48 2.20 0.95 F ⫽ 1.99 2 ⫽ 9.52
Human resource 2.14 0.79 2.56 0.75 2.23 1.16 1.88 0.95 2.28 1.65 2.69 0.47 F ⫽ 0.72 2 ⫽ 2.94
Customer 1.45 0.91 1.82 0.99 2.19 1.58 1.56 1.08 1.30 1.84 2.00 1.03 F ⫽ 0.51 2 ⫽2.87
Community 0.95 1.17 2.13 1.03 2.28 1.29 1.27 1.37 1.00 1.41 2.44 0.77 F ⫽ 1.86 2 ⫽ 7.74
Supplier 0.79 0.88 1.44 0.83 1.00 0.87 0.70 0.96 0.79 1.11 1.37 0.82 F ⫽ 1.01 2 ⫽ 4.38
Sustainability 1.56 1.07 2.25 0.78 1.78 1.12 1.41 1.12 1.61 1.49 2.17 0.59 F ⫽ 0.92 2 ⫽ 2.11
USA
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Environmental 1.68 1.26 2.30 1.44 2.31 0.82 1.44 1.20 2.52 0.36 1.59 1.20 F ⫽ 1.10 2 ⫽ 5.18
Human resource 1.68 1.39 2.53 0.60 2.35 0.73 1.38 1.39 2.13 0.72 1.50 1.08 F ⫽ 1.40 2 ⫽ 5.48
Customer 1.04 1.08 1.60 1.16 1.57 1.07 1.08 1.10 2.08 0.66 0.96 1.01 F ⫽ 1.31 2 ⫽ 5.94
Community 1.67 1.41 2.76 1.27 2.46 1.11 1.64 1.44 2.88 0.76 1.94 1.46 F ⫽ 1.05 2 ⫽ 5.15
Supplier 0.67 0.97 0.63 0.81 0.92 0.67 0.69 1.07 1.63 0.70 0.63 0.79 F ⫽ 1.27 2 ⫽ 6.77
Sustainability 1.39 1.10 2.00 0.89 1.97 0.64 1.26 1.16 2.24 0.23 1.34 0.94 F ⫽ 1.44 2 ⫽ 6.14
Total
Environmental 2.10 1.22 2.67 1.11 1.89 1.32 1.65 1.29 1.79 1.35 2.21 1.08 F ⫽ 1.55 2 ⫽ 9.10
Human resource 1.87 0.85 2.13 1.01 2.01 1.16 1.86 0.94 1.82 1.06 1.89 1.04 F ⫽ 0.23 2 ⫽ 5.98
Customer 1.46 1.09 1.93 1.07 2.14 1.47 1.62 1.08 2.11 1.43 2.13 1.03 F ⫽ 0.84 2 ⫽ 9.17
Community 1.47 1.06 2.04 0.93 2.03 1.12 1.60 1.36 1.76 1.35 2.13 0.98 F ⫽ 0.85 2 ⫽ 5.00
Supplier 0.92 0.82 1.60 0.91 1.20 1.02 0.58 0.83 1.00 1.04 1.22 0.88 F ⫽ 2.18* 2 ⫽ 10.86*
Sustainability 1.63 0.87 2.14 0.77 1.84 1.04 1.49 0.97 1.68 1.09 1.91 0.67 F ⫽ 1.02 2 ⫽ 9.02
Notes: *Significant at the 0.10 level; **significant at the 0.05 level
Results
Table III presents means and standard deviations, together with ANOVAs, Kruskal–Wallis
tests and the total explained variance. In addition, 42 multivariate ordinary least squares
(OLS) regressions were run to investigate the robustness of significant differences in codes
and to verify fixed effects. The adjusted R2 and the level of significance of the variable
“institutional context” in the 36 regressions are presented in Table III, while details on OLS
process, and results are available in Appendix 1.
Differences among institutional contexts emerge. Indeed, the analysis showed that the
social and environmental topics emphasized in the documents vary in the three national
contexts, thus suggesting that the national context has an impact on reporting.
Starting with the Italy, the analysis found significant results regarding the human resources
area. Italian companies are the most engaged in reporting about their employee
relationships, with particular focus on employee health and safety (3.36), training (3.24),
profiles (2.86) and industrial relations (2.16).
Moving to Brazil, the scoring concerning “Environment” shows that significant differences
exist compared with the other two contexts especially with regards to environmental
policies (3.44), the conservation of energy in the conduct of business operations (3.20) and
the energy efficiency of products (2.62). On the subject of human resources, Brazilian
companies demonstrate greater attention to employee morale (2.52), whereas the other
Environmental
Environmental policy 3.01 1.63 2.24 1.33 3.44 1.69 3.34 1.59 F ⫽ 9.72** 2 ⫽ 18.83*** 0.18 ***
Environmental management. systems
2
and audit 2.04 1.74 1.64 1.37 1.42 1.69 3.06 1.68 F ⫽ 15.72** ⫽ 0.52 0.03
Human resource
Employee health and safety 2.71 1.74 3.36 1.44 2.34 1.99 2.44 1.59 F ⫽ 5.54** 2 ⫽ 5.92** 0.11 **
Employment of minorities or woman 1.99 1.72 2.10 1.68 2.12 1.71 1.74 1.77 F ⫽ 0.77** 2 ⫽ 0.01 0.01
Employee training 2.83 1.63 3.24 1.53 2.40 1.68 2.84 1.61 F ⫽ 3.42** 2 ⫽ 6.48** 0.09 ***
Employee assistance/benefit 2.15 1.57 2.20 1.41 2.02 1.66 2.22 1.64 F ⫽ 0.24 2 ⫽ 0.05 0.01
Employee remuneration 1.67 1.54 1.94 1.39 0.98 1.32 2.10 1.67 F ⫽ 8.53** 2 ⫽ 10.82*** 0.13 ***
Employee profiles 1.82 1.48 2.86 1.23 1.78 1.20 0.82 1.27 F ⫽ 34.18** 2 ⫽ 19.69*** 0.17 ***
Employee share purchase schemes 0.99 1.25 1.30 1.33 0.22 0.68 1.46 1.25 F ⫽ 18.03** 2 ⫽ 21.06*** 0.24 ***
Employee morale 1.80 1.55 1.42 1.33 2.52 1.66 1.46 1.42 F ⫽ 8.97** 2 ⫽ 12.19*** 0.13 ***
Industrial relations 1.23 1.53 2.16 1.52 0.36 0.78 1.16 1.60 F ⫽ 22.39** 2 ⫽ 34.62*** 0.36 ***
Human resource disclosure index 2.00 1.22 2.29 1.30 1.64 1.21 1.80 1.14 F ⫽ 5.53** 2 ⫽ 10.97*** 0.11 **
(continued)
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Table III
Institutional contexts Univariate analysis Multivariate analysis
Total Italy Brazil USA Country
Item M SD M SD M SD M SD ANOVA Kruskal–Wallis R2 sig
Customer
Product safety 1.79 1.69 2.06 1.45 2.52 1.69 0.80 1.44 F ⫽ 16.88** 2 ⫽ 3.16* 0.03
Product quality 2.48 1.54 2.64 1.37 2.90 1.43 1.90 1.64 F ⫽ 6.10** 2 ⫽ 1.42 0.02
Disclosing of consumer safety
practices 1.61 1.65 1.48 1.47 2.40 1.68 0.94 1.48 F ⫽ 11.40** 2 ⫽ 8.73*** 0.10 ***
Consumer complaints/satisfaction 1.69 1.81 2.18 1.87 0.72 1.33 2.16 1.82 F ⫽ 12.26** 2 ⫽ 16.64*** 0.23 ***
Provision for disabled, aged and
difficult-to-reach consumers 0.94 1.48 1.00 1.47 1.38 1.71 0.44 1.07 F ⫽ 5.37** 2 ⫽ 1.39 0.03
Customer disclosure 1.70 1.22 1.87 1.25 1.98 1.23 1.25 1.05 F ⫽ 5.63** 2 ⫽ 0.16 0.03
Community
Charitable donations and activities 2.75 1.51 2.38 1.50 2.76 1.53 3.10 1.43 F ⫽ 2.93* 2 ⫽ 1.92 0.06
Support for education 2.55 1.61 2.10 1.39 2.92 1.63 2.62 1.71 F ⫽ 3.44** 2 ⫽ 7.99*** 0.09 ***
Support for arts and culture 1.75 1.70 2.02 1.57 1.02 1.45 2.20 1.84 F ⫽ 7.62** 2 ⫽ 10.44*** 0.14 ***
Support for public health 1.81 1.76 1.78 1.50 2.36 1.98 1.28 1.61 F ⫽ 4.99** 2 ⫽ 2.53 0.06
Support for sport or recreating
projects 0.93 1.34 1.32 1.28 0.12 0.48 1.34 1.65 F ⫽ 15.92** 2 ⫽ 29.15*** 0.34 ***
Community disclosure index 1.95 1.19 1.92 1.25 1.84 0.97 2.83 1.34 F ⫽ 0.67 2 ⫽ 0.99 0.05
Supplier
Suppliers’ profiles 2.75 1.51 2.38 1.50 2.76 1.53 3.10 1.43 F ⫽ 8.54** 2 ⫽ 4.01** 0.12 **
Respect of contract clauses and anti-
2
corruption policies 2.55 1.61 2.10 1.39 2.92 1.63 2.62 1.71 F ⫽ 0.25 ⫽ 0.00 0.01
Codes of conduct and (inter)national
standards and initiatives 1.75 1.70 2.02 1.57 1.02 1.45 2.20 1.84 F ⫽ 2.10 2 ⫽ 0.5 0.02
Controls and monitoring of suppliers’
compliance 1.81 1.76 1.78 1.50 2.36 1.98 1.28 1.62 F ⫽ 1.40 2 ⫽ 0.14 0.04
Health and safety in suppliers’ plants 0.93 1.36 1.32 1.28 0.12 0.48 1.34 1.65 F ⫽ 14.97** 2 ⫽ 0.85 0.02
Product/Service quality and safety
control 1.95 1.20 1.92 1.26 1.84 0.97 2.11 1.34 F ⫽ 2.91* 2 ⫽ 0.01 0.04
Support to supplier development 2.75 1.51 2.38 1.50 2.76 1.53 3.10 1.43 F ⫽ 2.65* 2 ⫽ 4.40** 0.15 ***
Supplier disclosure index 2.55 1.61 2.10 1.39 2.92 1.63 2.62 1.71 F ⫽ 2.95* 2 ⫽ 0.72 0.03
Mean of total disclosure 1.74 0.93 1.84 1.01 1.80 0.85 1.59 0.94 F ⫽ 1.07 2 ⫽ 0.22 0.03
Discussion
Findings confirm that companies in the three considered institutional contexts show
significant differences in SR. Based on previous literature, this result suggests that
notwithstanding the global converge toward international standards of reporting (i.e. GRI),
SR is still affected by the institutional context wherein a company operates. Hence, the
study supports the suggestion by Jamali and Neville (2011) who found that firms in
developing countries are susceptible to local isomorphism, although to some extent they
also consider global institutional pressures. To a closer look, the study extends this
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observation also to developed countries, as the Italian and American companies show a
different pattern of CSR behavior which is influenced by the characteristics of the national
institutional setting.
Results seem therefore to be in favor of a divergent dynamic, but this should not drive to
look for radical and profound differences in SR. Rather, it suggests that companies tend to
build their SR on a broad and common base of information usually derived from
international initiatives, but they tend to pay higher attention to and stress more those
aspects which are object of local institutional pressures.
More in details, results pointed out that Italian and American companies emphasize the
information focused on topics related to specific stakeholders. Differently, Brazilian
accentuate those contents which demonstrate their contributions to widespread societal
issues. Environmental conservation and education are two of the most critical societal
issues in Brazil (Muller and Kolk, 2009). This result is in line with extant literature on
emerging countries, which relates CSR commitment to the focal role companies are
acknowledged in societal advancement (Abreu et al., 2010).
A more analytical examination of findings identifies some specific patterns of behavior in
the SR of companies in the considered countries.
The greater amount of attention Italian companies give to report about human resources
issues accords with the important role labor unions have historically had in the Italian
context as confirmed by the number of union members in Italy which is the highest in
Europe (Checchi and Lucifora, 2002). Moreover, unions’ role has changed over the years
from an antagonist to a privileged interlocutor of business, thus promoting the engagement
of a broader base of social actors into the dialogue around economic and labor conditions
(Del Conte, 2007). The disclosure of a wider base of information about employees’ living
and working conditions is driven by institutional pressures which support a more decisive
role in industrial relationships. This result is in accordance with Albareda et al. (2007), who
suggested that the engagement of Italian firms to CSR activities is fostered by institutional
interventions and consensus from society.
Moving to Brazil, the approach to SR is again aligned with the institutional setting. Indeed,
the results of the analysis have underlined that the Brazilian SR focuses on energy
conservation, employee morale, consumer safety and support for education. Therefore,
evidence shows that Brazilian companies tend to give evidence of the positive impact that
their operations have on societal progress. Although this is more easily understood as far
Finally, the US approach emerged as more distinguished than the previous two institutional
contexts because of its higher effort to provide data on supplier-related issues. The US
context is characterized by a general freedom from governmental interventions, which
leaves space for corporate initiatives (Habisch et al., 2011; Matten and Moon, 2008).
Hence, US companies tend to adopt a strategic approach and to respond to those social
and environmental issues more directly related to corporate performance. Considering the
results of the present study, the link to previous studies and to the institutional context is
less evident than the other two countries. However, the past few decades have been
characterized by various scandals involving American MNCs due to deceitful practices
toward suppliers in distant countries (among others: Nike and human rights; Mattel and
lead paint on toys, GAP and sweatshop, Wal-Mart and labor conditions, Levi Strauss and
workers’ exploitation). Hence, companies increasingly acknowledged that the capability to
integrate CSR issues along supply chains contributes to protecting a competitive
advantage. The importance of a sustainable supply chain in the US context is further
confirmed by the development of a new criterion called “Supply Chain Management” by
SAM for the 2012 assessment of the Dow Jones Sustainability Index.
which may help further explore the combination of convergence versus divergence trends
and may make differences in the behavior of the branches in different national institutional
contexts (Jamali and Neville, 2011; Chapple and Moon, 2005).
From the managerial side, the present study helps managers identify the informational
needs of the various stakeholders in different institutional contexts, thus suggesting that
managers could improve the efficacy of SR by giving more relevance to those issues which
are more aligned to the characteristics of the institutional and national business systems.
This capability is crucial for the effectiveness of the SR, and it strengthens the institutional
and relational networks of the organization. In addition, the present results suggest that
when performing the benchmark toward, for instance, competitors and best-in-class,
managers had better draw the frame of the institutional contexts to identify its relevant
characteristics which will allow making a better and more reliable evaluation.
Note
1. Knowing the governmental programs is a fundamental step in this process, from which a company
can identify opportunities, through the provision of resources, the training of agents and the
mobilization of other organizations and stakeholders, among others. By acting in line with public
policies, the company can contribute to strengthening the role of the State [. . .] in the search for
effective solutions to existing societal problems (translation by the author).
References
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Corresponding author
Laura Maria Ferri can be contacted at: laura.ferri@unicatt.it
Appendix 1
To test the sensitivity of impact of countries on reporting scores, we run an OLS regression
for each of the 36 items and the mean scores for each area, as per the following formula:
Disclosure rank index/item ⫽ ␣ ⫹ 1Country ⫹ 2 Industry ⫹ 3 Profitability
⫹ 4 Firm size ⫹
Constant 6.59*** 1.20 2.46*** 2.13*** ⫺0.01 1.54 2.49*** 1.13 4.91 4.46
Institutional
contexts ⫺1.34*** 0.25 ⫺0.16 ⫺0.32 0.37 0.18 ⫺0.14 ⫺0.02 ⫺0.99*** ⫺1.12***
Industry ⫺0.06 ⫺0.05 0.02 0.04 0.03 0.03 0.03 ⫺0.02 0.00 0.01
Profitability ⫺0.01 0.01 0.01 0.01 0.00 ⫺0.04 0.00 0.01 0.02 0.01
Size 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
R2 0.18 0.03 0.03 0.04 0.04 0.05 0.02 0.05 0.12 0.16
F-score 5.18*** 0.70 0.70 0.95 0.97 1.31 0.53 1.09 3.12** 4.25***
Constant 0.45 2.41*** 0.42 2.08** ⫺0.28 ⫺0.04 ⫺2.08*** 4.70*** ⫺2.85***
Institutional contexts 0.90** ⫺0.09 0.80*** 0.11 0.72*** 0.96*** 1.07*** ⫺1.16*** 1.63***
Industry 0.01 0.01 0.02 ⫺0.03 0.02 ⫺0.01 ⫺0.01 0.02 0.02
Profitability ⫺0.03 ⫺0.02 0.00 0.00 ⫺0.04* ⫺0.02 0.02 ⫺0.02 ⫺0.03
Size 0.00 0.00 0.00 0.00 0.00 0.00 0.00* 0.00 0.00
R2 0.11 0.01 0.09 0.01 0.13 0.17 0.24 0.13 0.36
F-score 2.84** 0.13 2.33* 0.15 3.52** 4.82*** 7.20*** 3.39** 13.25***
Notes: *Significant at the 0.10 level; **significant at the 0.05 level; ***significant at the 0.01 level
Table AIII OLS regression on consumer disclosure items
Disclosing of Consumer Provision for disabled,
Product Product consumer safety complaints/ aged and difficult-to-
Variables safety quality practices satisfaction reach consumers
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