Professional Documents
Culture Documents
* Lecture 1: Normalization,
Youth with Special Needs and
The Helping Process Dr. Edilberto I. Dizon
* Open Forum
* Open Forum
PREFACE
This manual will be your important guide in behavior coaching youth with
special needs. Besides your strong desire and commitment to help the child, it is
important that you read this manual thoroughly. Your preparation will require
consultation with specialists and practitioners, and of course exposure to growing
children and adolescents as they transition from school to actual life settings.
Remember that the child will not be perpetually in school! We, thus, prepare
him/her to be an integral part of his/her home and the community – ensuring
that he/she too can be appropriate, adaptive, productive, literate, and
independent – as much as his/her abilities and potentials permit!
NORMALIZATION
Normalization can be viewed not only from the legal perspective but also from
the philosophical, social, psychological, and pedagogical perspectives.
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Adolescents with special needs (ASN) are expected to have acquired skills
and competencies once they leave school. Such skills and competencies must
have enabled them to maintain sound physical health, and to be adaptive,
literate, productive, independent, and behaviorally and verbally appropriate.
Considering, however, ASN’s developmental conditions and limitations, further
intervention beyond schooling becomes imperative.
Rationale
It is neither easy for the family and the support-service giver considering their
intervention limitations nor the community of the ASN considering its limited
understanding, support and accommodation.
Beyond the confines of the school, there are still concerns that
necessitates the committed involvement of a behavior coach. Such concerns
pertain to psychosocial priorities that teachers may not be able to
handle/address anymore considering that they have to remain in school most of
the time. Oftentimes, the adolescent still exhibits atypical behaviors that elicit
negative reactions in the community. Parents, therefore, usually become wary
and cautious taking their child to public places lest they get embarrassed or
emotionally involved if the child behaves awkwardly, aggressively and
inappropriately by himself/herself or with others. Such limitations compel many
parents to restrict the child’s integration into the mainstream by keeping him/her
at home most of the time. If this persists, the child will not be able to achieve
the goals of normalization. Keeping him/her isolated at home will be detrimental;
thus, responsive programs and services like behavior coaching will be beneficial
to the child as he/she moves on toward skill-building and developmental
maturation.
Definition
Objectives
The behavior coach observes the following steps of the helping process:
1. Knowing and understanding the ASN and his/her environment. This is the
first step in helping. Nobody can ever achieve the goals of helping if, at
the very start no or limited effort is exerted at the onset of the
relationship. Remember that effective helping takes off and achieves its
purposes if the helper (i.e., the behavior coach) purports from the
beginning to gather information about the child. Such knowledge becomes
the basis for understanding him/her.
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2. Establishing rapport with the ASN. The behavior coach needs to establish
a warm and supportive relationship with the ASN so that helping can be
facilitated. The behavior coach accepts and respects the ASN for what
he/she is, listens to him/her intently, and demonstrates concern about
what happens to him/her.
4. Helping the ASN identify and demonstrate his/her abilities and capabilities
in such contexts. The behavior coach assists the ASN discover his/her
abilities and talents by providing/setting up the needed opportunities and
training in the different learning settings. He taps the ASN’s potential and
pursues such until he/she is able to manifest/exhibit such gift meaningfully
in different situation.
5. Helping the ASN achieve independence and make choices and decisions.
As the ASN grows in skills and values, the behavior coach ensures that
intervention is consistently focused and purposive with the end goal of
helping the ASN make guided choices and decisions and achieve some
degree of independence in performing and managing his/her day-to-day
routine and concerns.
6. Helping the ASN prepare action plans for his/her guided decisions. An
integral part of helping the ASN is teaching and guiding him/her to make
an action plan for his/her decisions. Here, the ASN is assisted in
crystallizing and concretizing his/her action plan in writing. This will serve
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7. Helping the ASN implement his/her action plans. The behavior coach helps
the ASN actualize his/her action plan by providing the needed
opportunities, prompting him/her whenever needed, and simplifying
further the implementation of the action plan through task analysis (step
by step procedure ensuring mastering of a skill before proceeding to next
one).
8. Monitoring the ASN’s progress and helping him/her modify action plans
based on gains. The behavior coach supervises the ASN implement
his/her action plan. He/She records the ASN’s progress and based on
these, discusses with him/her the progress, affirms/commends gains, and
suggests further actions, if needed. If a specific subplan of the action plan
does not work or is ineffective, the behavior coach helps the ASN modify
it.
The behavior coach must expect – that in the process of helping the CSN
– certain impediments, concerns and problems will emerge. That is the
CHALLENGE in helping learners with special needs! With the best intentions and
constancy in helping the ASN no matter how slow his/her progress is or no
matter how resistant he/she is, the behavior coach will prove in the end that the
ASN can achieve the BEST he can!
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1. Psychosocial maturity,
2. Specific personal-professional qualifications: unconditional positive
regard, genuineness, and empathy, among others,
3. Special education training,
4. Guidance and counseling training especially along behavioral
therapy,
5. Specific therapeutic teaching and communication skills,
6. Specific knowledge about ASN's nature, needs and characteristics;
family dynamics,
7. Specific knowledge about and skills in curricular prioritizing and
programming and instructional strategies needed in behavior
coaching,
8. Specific knowledge about and skills in guidance and counseling
needed in behavior coaching, and
9. Linkages with a support system including the community and other
helping professionals.
Teacher Grace is a faculty member of the Special Education Area, UP College of Education. She
is a licensed guidance counselor and a C-level psychometrician. She earned her master’s and
doctorate degrees in Education major in Guidance and is currently working on her second
doctorate in Special Education. She was a recipient of the UP Presidential Scholarship Award.
Being a behavior coach is a fulfilling job. Seeing a child with special needs
improve to his maximum potential is indeed a reward in itself. The behavior
coach, however, will need much preparation academically, psychologically and
socially. The following will help the behavior coach prepare for his craft:
The behavior coach must know himself well. People in the helping
professions have been acquainted to self-awareness exercises during their pre-
service training. Doing introspection exercises are necessary in order for one to
connect with himself intrapersonally. Such exercises enable the helping
professional to identify his resources and potentials for handling clients
competently and professionally.
It is a known fact, however, that standardized tests are difficult and quite
expensive to acquire. In order to remedy this, having non-standardized ways of
identifying personality traits can be done. Listing down one’s traits is the simplest
way to obtain an inventory.
On the social side, Sam has many friends. He has linkages with SPED
teachers, developmental pediatricians and guidance counselors. He is able to
adjust to different personalities and he is not “pikon” whenever someone makes
fun of him. The linkages that he has may enable him to learn more techniques.
However, he sometimes feels shy to ask for help. What he may do is to identify
situations that help may be obtained. He can start with asking small favors
from his friends in the profession. Sometimes, asking for professional advice
from peers would be beneficial.
Psychosocial maturity
A behavior coach must have training in the fields of Special Education and
Guidance. In the succeeding portion of this material, a write-up of guidance-
related skills are identified.
SPED Training
SPED training is necessary for the behavior coach as he may need to
understand the nature of the disabilities, nature of the individualized educational
plan, teach new skills via task analysis, and write reports.
The nature of the particular disability is needed in order to come up with
specific strategies in behavior coaching. For example, how one deals with a child
with autism may be different from how one deals with a child with Down
Syndrome.
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2. Genuineness
The behavior coach has to be true to his client. He must be able to convey
his true feelings and emotions as behavior coaching is grounded on a humanistic
framework. It is not a show where stage acting is involved. The therapy is not
rooted in fiction wherein the events that transpire are artificial. Just like teaching,
behavior coaching is a real life scenario. Being genuine would enable the
behavior coach to act and give therapeutic measures naturally. If a behavior
coach feels that he could not be genuine to his client, perhaps, it may be
necessary to change clients.
The term, unconditional positive regard was coined by Carl Rogers (1959),
referring to a blanket acceptance and support of a person regardless of what the
person says or does. This is needed in order to provide the best condition for
growth of an individual as he believed that all humans have the capacity for
growth.
Unconditional positive regard is needed in order for the client to help
himself change. Though it is assumed that there is acceptance and support for
the person regardless of his state, it does not necessarily mean that the behavior
coach will not correct the client. Unconditional positive regard comes into play
when the behavior coach accepts the disability/condition of his client and the
strengths and limitations of the client. Hence, the client is accepted as a person
who has feelings, ambitions and propensity to change for the better.
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4. Attending Skills
5. Active Listening
Active listening means one is listening to find meaning in what has been
said. The behavior coach has to be an active listener in order to understand the
client’s needs, concerns, issues and aspirations.
Active listening may be difficult to do. Before any behavior coaching
session, the behavior coach must make sure that his physical needs are taken
care of. For example, eating, going to the bathroom and doing a few stretching
exercises may help in keeping oneself alert to actively listen.
During the session, the client should be encouraged to speak. Comments
such as “Yes.”, “Uh-huh”, “Go ahead, continue”, and “Tell me more about it…”
may help the client express himself better.
6. Body Language
In dealing with clients, the behavior coach must be mindful of his own
body language.
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F – look Friendly
If both the client and the behavior coach are sitting together and having
a friendly chat, the behavior coach may slightly lean toward the client (about a
20 degree angle lean). This gesture conveys that he is interested in helping the
client or what the client is saying.
Being in a relaxed state is also important. The behavior coach and the
client maintains a friendly relationship and the behavior coach is there as a friend
and not as a teacher or a moralizing agent.
7. Asking Questions
8. Paraphrasing
9. Summarizing
Like a teacher who ends the class session by asking what has been
learned or by summarizing the key points of a lesson, the behavior coach also
ends a session by summarizing what has been learned.
Therapeutic Training
Creation of programs for the client would involve the client’s ability/skills
level; resources; health; other people who would be involved and what the client
himself desires. SPED and Guidance majors are exposed and well versed with
the creation of programs for their specific clientele.
The school principal may also have observations regarding the client. Data
on how the teachers think about the client and adherence to school regulation
can be obtained via the principal’s office. For example, when the behavior coach
is trying to minimize bullying behavior, the principal may have a record of the
frequency of such behavior.
The guidance counselor serves as emotional and social support at school.
The counselor may give counseling to the client when problems arise. The
counselor, together with the classroom teacher may identify on how well the
client is getting along with his peers via a sociogram. The guidance office may
also have standardized test data such as IQ scores, achievement test scores,
self-concept test scores, etc., which may be helpful in planning activities in
behavior coaching. For example, Emy is found not to socialize with her peers.
The self-concept test shows that she has a poor perception of herself. The
behavior coach, together with the guidance counselor, may then work on Emy’s
self-concept before teaching socialization skills.
Classmates and peers may help the client feel accepted. The behavior
coach may talk with the client’s classmates and peers for encouragement,
behavior reinforcement and socialization. For example, Tony does not like to
participate during recitation. His seatmate may tell him, “You can do it, Tony!”
Or, they can cheer for Tony if he answers correctly. Letting the client have a
good social support with his peers would boost his morale.
Behavior reinforcement can also be done by the client’s peers while in
school. The client may be reminded to fall in line, follow instructions and greet
teachers. For example, during recess, Joey likes to rush out of the classroom. His
classmates may politely remind him to fall in line and wait for his turn.
During recess and physical education time, classmates can invite the client
to play games with them. The behavior coach may also teach the client to have a
simple conversation with his classmates. These conversations may include talking
about their baon, their hobbies and interests. These activities may help in
improving the client’s socialization skills.
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School personnel such as the maintenance department can help the client
by instructing him to avoid places that are dangerous (example: high voltage
places, kitchen) or not to loiter around after class. They may also be instructed
to immediately lock classrooms that are not occupied or keep an eye on the
client.
If the client is no longer going to school, other professionals may be
tapped, as needed. For example, the religious minister may be approached if
there are questions on spirituality. When the client is already ready to work, the
barangay captain may know jobs within the community that can accommodate
clients with special needs. Or, the city mayor may be able to create employment
for people with disabilities.
References
Rogers, C.R. (1959). A theory of therapy, personality and interpersonal
relationships, as developed in the client-centered framework. In S. Koch (ed.).
Psychology: A study of science. New York: McGraw Hill.
Vearch, P., Le Roy, B. and Bartels, D. (2006). Facilitating the Genetic
Counseling Process. New York: Springer New York.(n.d) Encouraging Body
Language. Taken from http://www.basic-counseling-skills.com/body-
language.html. Retrieved September 18, 2009.
He/She is given opportunities at home and in other places: park, gym, movie
house, resort, etc. for worthwhile recreation and leisure such as meal
preparation, arts and crafts, physical exercises, swimming and movie watching.
He/She is taken to new places to learn where to go for specific items, do specific
tasks, attend to his/her specific needs: eating, toileting and relaxing, among
others. He/She is taken to libraries, concerts, museums to learn specific verbal-
cognitive skills, as well as specific behaviors therein: turn-taking, following
directions, observing caution in handling materials, demonstrating appreciation
appropriately, and commenting on what he/she sees, hears and feels. He/She is
taken to parties where he/she can interact with peers appropriately.
The above examples truly capture the essence of teaching the ASN in
actual settings! Through these, the ASN accesses real-life opportunities which
are eventually translated into meaningful, relevant and practical learning!
The next part presents the details about the work domain of a behavior
coach.
Teacher Therese is an assistant professor of special education at the University of the Philippines
- Diliman. She has degrees in education, majoring in teaching in the early grades, reading and
special education. Her research interests include literacy, deafness, cognition, learning disabilities
and transition planning.
A behavior coach can help the child understand gender and sex-role
standards. During these stages, the child identifies with the same-sex parent
and later on, establishes a gender-role preference. The behavior coach
reinforces gender identification and helps the child act accordingly. It is
recommended that the behavior coach be of the same gender as the child to be
able to effectively serve as a gender-role model.
The behavior coach guides the child in developing a concept of
himself/herself as a separate entity from others. This is essential in enabling the
child to successfully relate with other children. The behavior coach also helps the
child learn skills, be confident in performing them knowing that these add to the
child’s self-esteem. Guiding the child in self-evaluation to eventually attain a
concept of his/her efficacy is part of the behavior coach’s job.
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As part of early moral development, the behavior coach helps the child
with special needs identify his/her own emotions and recognize these emotions
in others. S/he also teaches the child about good and bad, right and wrong and
guides the child in making choices. Empathy is an important lesson for the child
with special needs to learn.
Self-concept and an understanding of right and wrong are bases for
relating with others. One important aspect of any child’s life is peer play.
Children who are aggressive and withdrawn often experience rejection by peers.
A behavior coach can help them relate and play with children in the
neighborhood and help them establish acceptable ways of communicating with
them. Children with special needs form friendships but may need social skills to
be able to do so. In middle childhood, children get into more organized play
such as team play where interdependence is at work and each player takes on a
role based on a set of rules. A behavior coach helps the child understand that
division of labor within a team and competition are important aspects of team
play.
As children move from stage to stage, the radius of their significant
relationships expands, from family members to teachers and classmates,
neighbors and the community. The behavior coach plays a pivotal role in
ensuring that children with special needs transfer their school learning to
practical life settings.
Early adolescence
Table 2 (continuation)
Integrating youth with special needs in the community should begin early
in their life. The gains of special education are wasted when they are not able to
apply their skills and integrate in their immediate community. Behavior coaches
play a significant role in allowing children and youth with special needs the
opportunity to take part in community life. They close the gap between the
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school and the community by not just being a coach or a teacher but by being a
friend, a mentor, an interpreter of social and cultural expectations and an
advocate.
References:
Cronin, ME and JR Patton. (1993). Life Instructions for All Students with Special
Needs: A Practical Guide for Integrating Real-life Content into the Curriculum .
Austin Texas: ProEd.
Therapeutic Strategies
These are the most important questions that will guide us in making
behavior coaching most constructive and helpful. It is imperative that these
questions are amply and sfactorily answered before considering a career in
behavior coaching:
2. Are you deeply concerned about how you can concretely express/
implement these facilitative dimensions in your relationships with the
ASN?
3. Do you truly know and understand the nature, needs and characteristics
of the ASN?
4. Can you specify problems and concerns that need behavior coaching?
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5. Can you tell or explain possible causes of problems and concerns within
the light of the different theoretical frameworks of personality/therapy?
11. How can you help the ASN maintain the demonstration/manifestations of
learned positive behaviors and values in day-to-day life?
2. Shaping. This technique is used when the ASN does not initially have
the desired skill in his/her repertoire of behaviors. Shaping takes
advantage of related responses the ASN already has. Reinforce a skill
in successive approximation – step-by-step – until the desired behavior
is achieved.
a. Define the terminal behavior, that is, what the ASN should be able to
do at the end of the procedure. Assess current behavior level.
b. Find a beginning behavior that the ASN can perform and that
resembles the desired terminal behavior.
c. Task analyze or break the behavior into steps that are sufficiently small
for the ASN to achieve beginning with the easiest and ending with the
terminal behavior.
d. Have the ASN perform each step, reinforcing each as it is successfully
accomplished.
e. If the step is not performed, go back to an easier one, or divide the
step into smaller ones.
f. Continue the procedure until the ASN is performing the complete
behavior being reinforced.
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In achieving the first objective, the teacher makes the ASN correct the
consequences of his/her action/misbehavior by having him/her restore the
situation to a state greatly improved from that which existed before the
disruption. The second objective requires the child to practice the positive
aspect of the misbehavior.
10. Token System. Colored chips (or other objects) with the corresponding
points are given commensurate to the ASN’s positive behaviors. Chips are
retrievable for negative behaviors. These earned chips are convertible to
item/s the child likes.
11. Stimulus Control. This involves presenting a visual or aural cue with
which the ASN associates stopping or continuing on with a behavior.
Examples of visual cues are (a) nodding and (b) smiling to signal letting
the ASN go on with a behavior or task. Examples of aural cues are saying
“NO” or “STOP” to stop a behavior and “GO AHEAD” or “GOOD” to let the
ASN go on with a behavior or task.
12. Time Out. Pulling the ASN out of the group for an unacceptable
behavior. Placing him/her back when he/she is ready.
13. Ignoring the ASN. Ignoring the ASN if he/she resorts to non-positive
attention-getting behaviors.
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events which the ASN can later reflect on and eventually understand with
greater clarity.
words, meter, rhyming scheme, and poetic devices like metaphor and simile.
He/She does not concentrate on the aesthetics but on the message/content
of the poem. He/She relates the message/content to the ASN’s experiences,
draws implications, and teaches the values the poem imparts. The ASN is
inspired not only to think but also to feel and learn the lesson/moral the
poem teaches. Internalization is pursued by deepening the poem’s message
onto the experiences of the ASN and actualizing in practical life values/morals
learned.
Sample Lessons
2. Buy and pay for specific items chosen in Teaching him to:
public places: malls, eateries, stores, etc. a) Choose an item and inquire
about cost, color, size, etc.
b) Pay for the item,
c) Count the change using the
calculator, if needed.
d) Wait and then say, “Thank
you” after the transaction.
B. Language Concerns
Implementing conversation
rules in a group with some and
later on without
prompting/leading.
Prompting/Leading him to
report about them.
C. Social Concerns
1. Wait for his turn in public places: Telling him why one has to wait
shopping malls, food shops, bus station, for his turn.
entrance to specific places where people
line up.
Taking him to an
eatery/restaurant and teaching
him further to choose what he
likes from the menu; order food
he likes, and then say polite terms
after ordering and when food has
been served.