Amadeus Altéa Reservation

Multi-Airline Reservation and Ticketing

© 2006 Amadeus IT Group SA

July 2007
 Amadeus Altéa
New generation solution from booking to baggage

Altéa Inventory Altéa Reservation Altéa DCS

• Schedules • Availability • Check-In

Management and • Customer Profiles • Boarding Pass
Publication • Bookings Issuance
• Inventory Control • Fares and Pricing • Baggage Management
• Seat Map • Ticketing & E- • Flight Boarding

© 2006 Amadeus IT Group SA

Management Ticketing • Aircraft Weight &
Balance
Altéa Reservation
Why is it unique in the Industry?

“One tool & one environment” - a

community sales and distribution
platform

© 2006 Amadeus IT Group SA

Altéa Reservation
Why is it unique in the Industry?

A powerful sales, productivity and

competitive tool
Distribution reach, efficiency and
time to market
Full control across distribution
channels

© 2006 Amadeus IT Group SA

Altéa Reservation
Why is it unique in the Industry?

Offers full “channel agnostic”

distribution control
Used by Travel agencies, Corporate
booking tools, Alliance and Interline
partners, web-based portals and
own web sites

© 2006 Amadeus IT Group SA

 154 airlines
A global airline community 532 million passengers

© 2006 Amadeus IT Group SA

More than a regular reservation solution…
A fully integrated Alliance platform
35%

Facilitates alliance partner integration

suite of dedicated alliance products

Optimises the carriers’ network presence

Promotion of Airlines’ optimal alliance travel
solutions to any alliance customer
48%
Enables customer data sharing within the
alliance

Frequent traveler information, tier level,
preferences…

Ensures consistent servicing across the
42%
alliance

Customer identification by any alliance partner

© 2006 Amadeus IT Group SA

Automatic application of customer preferences,
entitlements across the alliance

Through check-in on multi-carrier journeys
© 2006 Amadeus IT Group SA
 Fully integrated booking records

Booking shared by the whole
Seamless passenger

Amadeus community servicing

Individual, Group, Staff…
Throughout customer

Supports all parts of the journey journey

all touch points
from RES to DCS

Alliances/partners

Expert ‘PNR views’ & Pax Lists

Intelligent Automation of common
Data Integrity
tasks

Commercially Sensitive

Meal validation, NHP, SSR
data restricted
explosion, Queuing

Complete and regular Booking Data
Agent productivity
feeds to Airline data warehouse

© 2006 Amadeus IT Group SA

Push PNR data to government
Enables airline Business
authorities Intelligence

Online PNR Recall
© 2006 Amadeus IT Group SA
Reservations – Fares solutions
Fare search engines, display & pricing
solutions for your own website(s)

your
system

Fare display, search & Public and private fares

pricing solutions for filing solutions
ATO/CTO

© 2006 Amadeus IT Group SA

Distribution of your fares to more than 70.000
off-line and on-line Amadeus travel offices in the world
Reservations – Pricing Transactions

Informational itinerary pricing

Prices itinerary present in the PNR, but does not file a TST

Itinerary pricing

Prices itinerary present in the PNR, and files a TST

Best Pricer - Best available pricing for exact booked itinerary

Allows the rebooking of an existing PNR into the lowest fares
available on existing segments

Value Pricer - Lowest available fare itineraries for route and dates

© 2006 Amadeus IT Group SA

selected

Provides 20 recommendations with the lowest available fares for a
given itinerary
Reservations – Types of Fares

Public and Private Fares

Public fares filed with ATPCO or SITA

7 fares loads per day from ATPCO (fully encoded)

2 fares loads per day from SITA (fully encoded)

Amadeus Negotiated Fares (Net deals)

Amadeus Dynamic Discounted Fares (Percent Off deals)

Private Fares, Negotiated Fares and DDF can be filed
directly with Amadeus, using

Amadeus FareXpert (Graphical User Interface)

Commercial filing solution

Direct transmission via XML from a local fares database

© 2006 Amadeus IT Group SA

Amadeus E-ticket Gateway – no. 1 in interline agreements

230 interline agreements

© 2006 Amadeus IT Group SA

Amadeus E-ticket Ground Handling Community

Current Systems
Fido CODECO
Resiber Royal
Astral LSY DCS
Palco AxDCS
Gaetan DCS
ARTIS ARCO
RTB Planned for 2007
SITA DCS Deltamatic
RTZ MARS

© 2006 Amadeus IT Group SA

QUBE Condor
DCS IRIS
Amadeus Ticket Changer
Fast, accurate ticket re-price and exchange

Fully automated ticket re-pricing and document

exchange

Increased revenue from accurate additional fare and

penalty collection

Enhanced customer service and increased staff

productivity

Reduced training required for ticket desk agents

Enhanced self-service options via web or kiosk

Faster and more efficient ticketing and reconciliation

© 2006 Amadeus IT Group SA

Amadeus Ticket Changer
Fast, accurate ticket re-price and exchange

Uses ATPCO Category 31 exchange rules filed by the

airline

New fare calculated in appropriate ATO/CTO currency

Applies any change penalty automatically

New fare and applicable taxes calculated automatically

and returned in a user-friendly display

Informational pricing or full exchange transaction

Automated refund balance and penalty MCO

© 2006 Amadeus IT Group SA

generation
For more information, contact us on:

© 2006 Amadeus IT Group SA

airports@amadeus.com