Professional Documents
Culture Documents
Model: FC-287CS/347CS/407CS/287CSL/347CSL
Publish Date: February 2013
File No. SME130001C0
R130121N5601-TTEC
Ver03 F_2015-12
Trademarks
• The official name of Windows® 8 is Microsoft Windows 8 Operating System.
• The official name of Windows® 7 is Microsoft Windows 7 Operating System.
• The official name of Windows® Vista is Microsoft Windows Vista Operating System.
• Microsoft, Windows, Windows NT, Windows Vista and the brand names and product names of other
Microsoft products are trademarks or registered trademarks of Microsoft Corporation in the U.S.
and/or other countries.
• Apple, AppleTalk, Macintosh, and Mac are trademarks of Apple Inc. in the U.S. and other countries.
• Adobe®, Acrobat® Reader, and PostScript® are trademarks of Adobe Systems Incorporated.
• NOVELL®, NetWare®, and NDS® are trademarks or registered trademarks of Novell, Inc.
• FLOIL is a registered trademark of Kanto Kasei Ltd. CORPORATION.
• Molykote is a registered trademark of Dow Corning Corporation.
• TopAccess is a trademark of Toshiba Tec Corporation.
• Other company names and product names in this manual are the trademarks of their respective
companies.
1. Transportation/Installation
- When transporting/installing the equipment, employ two or more persons and be sure to hold the
positions as shown in the figure. The equipment is quite heavy and weighs approximately 60 kg
(132.27 lb.) (including the finisher), therefore pay full attention when handling it.
- Be sure not to hold the movable parts or units (e.g. the control panel, ADU or RADF) when
transporting the equipment.
- Be sure to use a dedicated outlet with AC 110V/15A, 120V/12A, 220-240V/8A for its power
source.
- The equipment must be grounded for safety.
- Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and
direct sunlight.
- To insure adequate working space for the copying operation, keep a minimum clearance of 30
cm (12”) on the left, 30 cm (12”) on the right and 60 cm (24”) on the rear.
- The equipment shall be installed near the socket outlet and shall be accessible.
- Be sure to fix and plug in the power cable securely after the installation so that no one trips over
it.
- If the unpacking place and where the equipment is to be installed differ, perform image quality
adjustment (automatic gamma adjustment) according to the temperature and humidity of the
place of installation and the paper to be used.
- If the equipment has casters, lock them after the installation.
2. General Precautions at Service
- Be sure to turn the power OFF and unplug the power cable during service (except for the service
should be done with the power turned ON).
- Unplug the power cable and clean the area around the prongs of the plug and socket outlet once
a year or more. A fire may occur when dust lies on this area.
- When the parts are disassembled, reassembly is the reverse of disassembly unless otherwise
noted in this manual or other related documents. Be careful not to install small parts such as
screws, washers, pins, E-rings, star washers, harnesses in the wrong places.
- Basically, the equipment should not be operated with any parts removed or disassembled.
- The PC board must be stored in an anti-electrostatic bag and handled carefully using a antistatic
wrist strap since the ICs on it may be damaged due to static electricity.
Caution: Before using the antistatic wrist strap, unplug the power cable of the equipment and
make sure that there are no charged objects which are not insulated in the vicinity.
- Be sure not to touch high-temperature sections such as the fuser unit and areas around them.
- Be sure not to touch high-voltage sections such as the chargers, transfer belt, developer, high-
voltage transformer, and power supply unit. Especially, the board of these components should
not be touched since the electric charge may remain in the capacitors, etc. on them even after
the power is turned OFF.
- Make sure that the equipment will not operate before touching potentially dangerous places (e.g.
rotating/operating sections such as gears, belts pulleys, and fans).
- Be careful when removing the covers since there might be the parts with very sharp edges
underneath.
- When servicing the equipment with the power turned ON, be sure not to touch live sections and
rotating/operating sections.
- Use designated jigs and tools.
- Use recommended measuring instruments or equivalents.
- Return the equipment to the original state and check the operation when the service is finished.
- Be very careful to treat the touch panel gently and never hit it. Breaking the surface could cause
malfunctions.
3. General operations
- Check the procedures and perform as described in the Service Manual.
- Make sure you do not lose your balance.
- Avoid exposure to your skin and wear protective gloves as needed.
[1]
6. Disposal of the Equipment, Supplies, Packing Materials, Used Batteries and IC-RAMs
- Regarding the recovery and disposal of the equipment, supplies, packing materials, used
batteries and IC-RAMs including lithium batteries, follow the relevant local regulations or rules.
- Never attempt to incinerate a used transfer belt unit. This could cause an explosion and burn you
since the toner inside would be scattered.
Caution:
Dispose of used batteries and IC-RAMs including lithium batteries according to this manual.
Attention:
Se débarrasser de batteries et IC-RAMs usés y compris les batteries en lithium selon ce manuel.
Vorsicht:
Entsorgung der gebrauchten Batterien und IC-RAMs (inclusive der Lithium-Batterie) nach diesem
Handbuch.
ALLGEMEINE SICHERHEITSMASSNAHMEN IN BEZUG AUF
DIE WARTUNG
Die Installation und die Wartung sind von einem qualifizierten Service-
Techniker durchzuführen.
1. Transport/Installation
- Das Tragen oder Installieren des Gerätes braucht wenigstens zwei Menschen. Die angezeigten
Stellen sind wie in der Abbildung festzuhalten. Das Gerät ist ziemlich schwer und wiegt ungefähr
60 kg (mit dem Finisher); deshalb wenn Sie es hochheben oder tragen, passen Sie besonders
auf.
- Beim Transportieren des Geräts nicht an den beweglichen Teilen oder Einheiten (z.B. das
Bedienungsfeld, die Duplexeinheit oder die automatische Dokumentenzuführung) halten.
- Eine spezielle Steckdose mit Stromversorgung von AC 110V/15A, 120V/12A, 220-240V/8A als
Stromquelle verwenden.
- Das Gerät ist aus Sicherheitsgründen zu erden.
- Einen geeigneten Standort für die Installation wählen. Standorte mit zuviel Hitze, hoher
Luftfeuchtigkeit, Staub, Vibrieren und direkter Sonneneinstrahlung sind zu vermeiden.
- Um einen optimalen Kopierbetrieb zu gewährleisten, muss ein Abstand von mindestens 30 cm
links, 30 cm rechts und 60 cm dahinter eingehalten werden.
- Das Gerät ist in der Nähe der Steckdose zu installieren; diese muss leicht zu erreichen sein.
- Nach der Installation muss das Netzkabel richtig hineingesteckt und befestigt werden, damit
niemand darüber stolpern kann.
- Falls der Auspackungsstandort und der Installationsstandort des Geräts verschieden sind, die
Bildqualitätsjustierung (automatische Gammajustierung) je nach der Temperatur und
Luftfeuchtigkeit des Installationsstandorts und der Papiersorte, die verwendet wird, durchführen.
- Wenn das Gerät Rollen hat, sind sie nach der Installation zu verriegeln.
2. Allgemeine Sicherheitsmassnahmen in bezug auf die Wartung
- Während der Wartung das Gerät ausschalten und das Netzkabel herausziehen (ausser Wartung,
die bei einem eingeschalteten Gerät, durchgeführt werden muss).
- Das Netzkabel herausziehen und den Bereich um die Steckerpole und die Steckdose die
Umgebung in der Nähe von den Steckerzacken und der Steckdose wenigstens einmal im Jahr
reinigen. Wenn Staub sich in dieser Gegend ansammelt, kann dies ein Feuer verursachen.
- Wenn die Teile auseinandergenommen werden, wenn nicht anders in diesem Handbuch usw
erklärt, ist das Zusammenbauen in umgekehrter Reihenfolge durchzuführen. Aufpassen, dass
kleine Teile wie Schrauben, Dichtungsringe, Bolzen, E-Ringe, Stern-Dichtungsringe,
Kabelbäume nicht an den verkehrten Stellen eingebaut werden.
- Grundsätzlich darf das Gerät mit enfernten oder auseinandergenommenen Teilen nicht in
Betrieb genommen werden.
- Das PC-Board muss in einer Anti-elektrostatischen Hülle gelagert werden. Nur Mit einer
Manschette bei Betätigung eines Armbandes anfassen, sonst könnte es sein, dass die
integrierten Schaltkreise durch statische Elektrizität beschädigt werden.
Vorsicht: Vor Benutzung der Manschette der Betätigung des Armbandes, das Netzkabel des
Gerätes herausziehen und prüfen, dass es in der Nähe keine geladenen
Gegenstände, die nicht isoliert sind, gibt.
- Auf keinen Fall Hochtemperaturbereiche, wie die Fixiereinheit und die umliegenden Bereiche,
berühren.
- Auf keinen Fall Hochspannungsbereiche, wie die Ladeeinheiten, das Transferband, die
Entwicklereinheit, den Hochspannungstransformator und das Netzgerät, berühren.
Insbesondere sollten die Platinen dieser Komponenten nicht berührt werden, da die
Kondensatoren usw. auch nach dem Ausschalten des Geräts noch elektrisch geladen sein
können.
- Vor dem Berühren potenziell gefährlicher Bereiche (z. B. drehbare oder betriebsrelevante
Bereiche, wie Zahnräder, Riemen, Riemenscheiben und Lüfter) sicherstellen, dass das Gerät
sich nicht bedienen lässt.
- Beim Entfernen von Abdeckungen vorsichtig vorgehen, da sich darunter scharfkantige
Komponenten befinden können.
- Bei Wartungsarbeiten am eingeschalteten Gerät dürfen keine unter Strom stehenden, drehbaren
oder betriebsrelevanten Bereiche berührt werden.
- Ausschließlich vorgesehene Werkzeuge und Hilfsmittel verwenden.
- Empfohlene oder gleichwertige Messgeräte verwenden.
- Nach Abschluss der Wartungsarbeiten das Gerät in den ursprünglichen Zustand zurück
versetzen und den einwandfreien Betrieb überprüfen.
- Das berührungsempfindliche Bedienungsfeld stets vorsichtig handhaben und keinen Stößen
aussetzen. Wenn die Oberfläche beschädigt wird, kann dies zu Funktionsstörungen führen.
3. Allgemeine Sicherheïtsmassnahmen
- Die Verfahren sind zu überprufen und wie im Wartungshandbuch beschrieben durchzuführen.
- Vorsichtig, dass Sie nicht umfallen.
- Um Aussetzung zur Haut zur vermeiden, tragen Sie wenn nötig Schutzhandschuhe.
4. Sicherheitsrelevante Wartungsteile
- Der Türschalter, die Sicherung, der Thermostat, die Thermosicherung, der Thermistor, der
Akkus, die IC-RAMs einschließlich der Lithiumakkus usw. sind besonders sicherheitsrelevant.
Sie müssen unbedingt korrekt gehandhabt und installiert werden. Wenn diese Teile
kurzgeschlossen und funktionsunfähig werden, kann dies zu schwerwiegenden Schäden, wie
einer Explosion oder einem Abbrand, führen. Kurzschlüsse sind zu vermeiden, und es sind
ausschließlich Teile zu verwenden, die von der Toshiba TEC Corporation empfohlen sind.
5. Warnetiketten
- Im Rahmen der Wartung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen
überprüfen [z. B. „Unplug the power cable during service“ („Netzkabel vor Beginn der
Wartungsarbeiten abziehen“), „CAUTION. HOT“ („VORSICHT, HEISS“), „CAUTION. HIGH
VOLTAGE“ („VORSICHT, HOCHSPANNUNG“), „CAUTION. LASER BEAM“ („VORSICHT,
LASER“) usw.], um sicherzustellen, dass sie nicht verschmutzt sind und korrekt am Gerät
angebracht sind.
6. Entsorgung des Geräts, der Verbrauchs- und Verpackungsmaterialien, alter Akkus und IC-RAMs
- In Bezug auf die Entsorgung und Wiederverwertung des Geräts, der Verbrauchs- und
Verpackungsmaterialien, alter Akkus und IC-RAMs, einschließlich Lithiumakkus, sind die
einschlägigen nationalen oder regionalen Vorschriften zu befolgen.
- Eine benutzte Transportriemeneinheit darf niemals verbrannt werden. Dies könnte eine
Explosion verursachen und sie brennen, da der Toner innerhalb der Einheit verstreut wird.
Caution:
Dispose of used batteries and IC-RAMs including lithium batteries according to this manual.
Attention:
Se débarrasser de batteries et IC-RAMs usés y compris les batteries en lithium selon ce manuel.
Vorsicht:
Entsorgung der gebrauchten Batterien und IC-RAMs (inclusive der Lithium-Batterie) nach diesem
Handbuch.
Notes:
• In this document, a model name is replaced with an alias as follows:
45376001TH Rev.7 3/
Index
45376001TH Rev.7 4/
4.2.15 Board MFH.................................................................................................. 82 5.2.1.8 Consumable item counter display....................................................... 129
4.2.16 Hopping motor/ Fuse motor......................................................................... 83 5.2.1.9 Number of print copies counter display.............................................. 130
4.2.17 Guide eject Assy/ Color regist Assy/ Board-IBY.......................................... 84 5.2.1.10 Switching between the Factory mode and the Shipping mode........... 130
4.2.18 FAN(Fuser) / Belt motor/ High-voltage board/ Cover open switch............... 85 5.2.1.11 Self-diagnostic function setting........................................................... 131
4.2.19 MPT Assy.................................................................................................... 85 5.2.1.12 LED head serial number display ........................................................ 132
4.2.20 Cover Assy front/ Board-RSF/MPT hopping roller/ Frame Assy separator/ 5.2.1.13 NVRAM parameter setting ................................................................. 132
Feeder Assy regist....................................................................................... 86 5.2.2 How to enter the Scanner Maintenance Menu........................................... 133
4.2.21 Plate-Driver/ Shaft-Liftup/ Hopping cover..................................................... 87 5.3 Setups upon completion of part replacement.................................................... 135
4.2.22 Plate-Assy-Side R/ Plate-Assy-Side L......................................................... 88 5.3.1 Precautions when replacing the PU board................................................. 135
4.2.23 Feed roller.................................................................................................... 88 5.4 Density control manual setting.......................................................................... 137
4.2.24 Eject sensor/Micro-SW................................................................................ 89
4.2.25 Antenna (for wireless model only)................................................................ 89 6. Periodic Maintenance.......................................................... 138
4.2.26 Finisher (MC780dnf only)............................................................................. 90 6.1 Cleaning............................................................................................................ 139
4.2.27 Stapler (MC780dn only)............................................................................... 91 6.2 How to clean the LED lens array....................................................................... 140
4.2.28 Tray-Assy-Document/Cover-ADF-R............................................................. 92 6.3 How to clean the pickup roller........................................................................... 142
4.2.29 ADF-unit...................................................................................................... 93 6.4 How to clean the paper feed rollers for MP Tray................................................ 143
4.2.30 Sheet-document / Paper-weight-Assy / Spring-PW-ADF............................ 94 6.5 How to clean the rollers in the ADF................................................................... 144
4.2.31 Hinge-Assy-L / Hinge-Assy-R...................................................................... 95
6.6 How to clean the document rollers in the ADF.................................................. 145
4.2.32 ADF-Assy.................................................................................................... 95
6.7 How to clean the document glass...................................................................... 146
4.2.33 Guide-Retard / Roller / Motor / Clutch / Solenoid / Photo-sensor................ 96
6.8 How to clean inside of MFP............................................................................... 147
4.2.34 Cover-Assy-Top-ADF................................................................................... 97
4.2.35 Frame-Assy-Hopping-ADF.......................................................................... 98 7. Troubleshooting and repair procedure.............................. 149
4.2.36 Guide-Assy-Retard...................................................................................... 99
7.1 Before starting the repair work.......................................................................... 150
4.2.37 Flatbed-Unit................................................................................................. 99
7.2 Confirmation items before taking corrective action against abnormalities ........ 150
4.2.38 Frame-assy-FB.......................................................................................... 100
7.3 Precautions when taking corrective action against abnormality........................ 150
4.3 Check the Scanner Mech Level and SU FW version......................................... 101
7.4 Preparation for troubleshooting......................................................................... 150
4.4 Oiling spots........................................................................................................ 102
7.5 Troubleshooting method.................................................................................... 151
5. Maintenance Menu............................................................... 113 7.5.1 Error code list............................................................................................. 151
5.1 Maintenance Utility ........................................................................................... 114 7.5.2 Printer error troubleshooting...................................................................... 154
5.2 Maintenance menu functions............................................................................. 115 7.5.3 Scanner error troubleshooting................................................................... 160
5.2.1 Self-diagnostic mode................................................................................. 115 7.5.4 Preparation for troubleshooting.................................................................. 162
5.2.1.1 Operation panel.................................................................................. 115 7.5.5 Troubleshooting the abnormal images....................................................... 199
5.2.1.2 Ordinary self-diagnostic mode (level 1).............................................. 117 7.6 Fuse check........................................................................................................ 206
5.2.1.3 Switch scan test.................................................................................. 118 7.7 Paper cassette switches versus Paper size correspondence table................... 207
5.2.1.4 Motor clutch test................................................................................. 120
8. Connection diagrams...........................................................208
5.2.1.5 Test print............................................................................................. 122
8.1 Resistance value check..................................................................................... 209
5.2.1.6 Color registration correction test......................................................... 126
5.2.1.7 Density correction test........................................................................ 127 8.2 Parts location..................................................................................................... 214
45376001TH Rev.7 5/
1. Configuration
1.1 System configuration......................................................................7
1.2 The Configuration of printer............................................................8
1.3 Optional parts.................................................................................9
1.4 Specifications...............................................................................10
1.5 Specification of interface..............................................................18
1.Configuration
C LED HEAD
CM_ID Unit-CIS
Motor
SU PCB FB
YK_ID Home Position sensor
Motor
Low-voltage
Toner sensor PCB PU PCB FAN
IC Card Reader
Front sensor PCB KP-2006(Felica)
M
(WR,IN1,IN2) KP-2004(HID)
HEAT
KP-2005(Mifare)
1st
P.E
sensor CU PCB USB
HOP
sensor HOST
USB
DIMM
Hopping
clutch LAN
Fig1-1
45376001TH Rev.7 7/
1.Configuration
Fig 1-2
45376001TH Rev.7 8/
1. Configuration
(2) Spacer
45376001TH Rev.7 9/
1. Configuration
1.4 Specifications
45376001TH Rev.7 10 /
1. Configuration
45376001TH Rev.7 11 /
1. Configuration
45376001TH Rev.7 12 /
1. Configuration
Network specifications
Item
Connection 10Base-T/100Base-TX/1000Base-T
Communication protocol TCP/IP V4, TCP/IP V6, NetBIOS over TCP, Ether Talk,
NetWare, LPR, Port9100, IPP, FTP, WSD-print, SMTP,
POP3, HTTP, SNMPv1, SNMPv3, DHCP, DNS, DDNS,
WINS, SLP, Bonjour, SNTP
Supported browser Microsoft Internet Explorer Ver. 6.0 or higher
Safari 4.0 or higher
Firefox 3.5 or higher
45376001TH Rev.7 13 /
1. Configuration
Copy function
Categories Specs
Copy Resolution Scan: 300x300dpi / 300x600dpi / 600x600dpi
Print: 600x600dpi / 600x1200dpi
Document Flatbed/RADF A4, A5, A6, B5, Executive, Letter, Legal13,
Size Legal13.5, Legal14, Folio
Number of Copies 1 to 999 pages
Collate(Sort) Yes
(No. of page is depend on HDD capacity)
Zoom Custom 25 ~ 400%, to scale by 1%.
(Auto is Preset No
spported) (Original size / Tray size selection works as preset
scaling))
Edge Erase 2~50mm (increments of 1mm)
0.1~2.0 inch (increments of 0.1 inch)
Margin shift 0 ~ ±25 mm 0.0~±1.0 inch (1mm/Step)
N-up Document pages 2-up,4-up
ID Card Copy Yes (by template)
Repeat Copy Yes (max 8 times)
Poster Copy No
Document Direction Portrate,Landscape
Duplex Copy Yes (1 to 2, 2 to 1, 2 to 2)
Binding Position Long edge, Short edge
Mixed Size Yes (Letter/Legal13,Letter/Legal13.5,Letter/Legal14,
A4/Folio)
Job build scanning Yes
Banner Copy No
Color/Mono Selected by User by Menu setting
Copy image quality adjustment Background removal, Density(Auto/Manual),
Contrast, Saturation, Hue
45376001TH Rev.7 14 /
1. Configuration
45376001TH Rev.7 15 /
1. Configuration
45376001TH Rev.7 16 /
1. Configuration
2 1
3 4
45376001TH Rev.7 18 /
1. Configuration
45376001TH Rev.7 19 /
1. Configuration
TEL LINE
45376001TH Rev.7 20 /
1. Configuration
1) Connector
Printer side: USB A receptacle (female)
Downstream port
UBA-4R-D14C2-4D(LF)(SN) (JST Mfg. Co.,Ltd) or
equivalent
Cable side: USB A plug (male)
2) Interface signals
Contact No. Signal Name Function
1 VBUS Power supply(+5V)
2 D- For data transfer
3 D+ For data transfer
4 GND Signal ground Shell
Shell Shield Shield
45376001TH Rev.7 21 /
2. Operating instructions
2.1 Electrophotographic processing mechanism................................23
2.2 Printing process............................................................................27
2.3 Image Scanning process..............................................................38
2. Operating instructions
OPC drum
OPC drum
Paper
45376001TH Rev.7 23 /
2. Operating instructions
- - -
- - --
- --
- Sponge roller OPC drum
-
Developing roller
-
-
OPC drum -
- Paper
2. The electrostatic latent image on the surface of the OPC drum surface is -
visualized by toner. -+ -+ -+ -+ -+ -+ -+ -+ -+ -+ -+ -+ -+
-+
-+
-+ Transport belt
-+
Transfer roller
Power
unit
45376001TH Rev.7 24 /
2. Operating instructions
Thermostat
ID unit
Thermistor
-
Drum cleaning blade -
Backup roller
(8) Electricity removal
The electricity on the surface of the OPC drum is attenuated by irradiating the
Pad light to the surface of the OPC drum after transfer.
Charging roller
Electricity-removing
light PCB
Fuser belt
Thermistor
Electricity-removing
light
OPC drum
45376001TH Rev.7 25 /
2. Operating instructions
Transport belt
45376001TH Rev.7 26 /
2. Operating instructions
Transport roller
Transport roller
45376001TH Rev.7 27 /
2. Operating instructions
(1) Paper feeding from 1st tray (2) Paper feeding from MPT
1. As figure 2-1 shows, a feed motor runs clockwise, a feed clutch engages and 1. As figure 2-3 shows, a feed motor runs counterclockwise, an MPT clutch
paper is fed (a feed roller rotates when the feed clutch engages). engages and paper is fed (an MPT feed roller rotates when the MPT clutch
2. After turning on an IN1 sensor, the paper is fed further a determined length engages).
until it touches a registration roller L (this corrects skews of the paper). 2. After turning on an IN2 sensor, the paper is fed further a determined length
3. As figure 2-2 shows, a registration clutch engages and the registration roller until it touches a registration roller U (this corrects skews of the paper).
L feeds paper (the registration roller L rotates when the registration clutch 3. As figure 2-4 shows, the feed motor runs clockwise and the registration roller
engages). U feeds the paper (the registration roller U rotates when the feed motor runs
clockwise).
Feed Clutch
(engaging)
Feed Roller
(rotating)
Feed Motor
(running clockwise)
Feed Motor
Paper (running counterclockwise)
Registration Roller U
(rotating)
Feed Clutch
(not engaging)
Feed Roller
(not rotating)
Feed Motor
(running clockwise) Feed Motor
(running clockwise)
Paper
Figure 2-2 Figure 2-4
45376001TH Rev.7 28 /
2. Operating instructions
Drum
Transport belt
K Y M C
Transfer roller
Transport belt motor
Figure 2-5
45376001TH Rev.7 29 /
2. Operating instructions
(4) Updown operation of ID unit The operation of each ID unit when color printing
1. The up and down operation of the ID unit is done by driving the liftup motor. C-ID unit DOWN C-ID unit M-ID unit Y-ID unit K-ID unit
M-ID unit DOWN
2. Fig. 2-6 shows the operation of each ID unit when color printing. When the Y-ID unit DOWN
liftup motor is rotated (counter clockwise), the liftup link slides to left, and K-ID unit DOWN
each ID unit is in DOWN condition as shown in Fig. 2-6. Under this condition,
the color printing is available.
3. Fig. 2-7 shows the operation of each ID unit when mono printing. When the
liftup motor is rotated (clockwise), the liftup link slides to right, and each ID
unit (except K-ID unit) is in UP condition as shown in Fig. 2-7. Under this
condition, the mono printing is available.
Liftup link
Figure 2-6
Liftup link
Figure 2-7
45376001TH Rev.7 30 /
2. Operating instructions
(5) Fuse unit and paper delivery (6) Cover open operation of color blur sensor and density sensor
1. The fuse unit and the eject roller are driven by the DC motor as shown in 1. As shown in Fig. 2-9, when the fuse motor is rotated (clockwise), the cover
Fig. 2-8. When the fuse motor is rotated (counter clockwise), the heat roller open gear is operated and the cover of color blur sensor and density sensor
will begin to rotate. The heat roller makes the toner image fused to the paper is open.
by heat and pressure. 2. When the fuse motor is rotated (counter clockwise) in the opposite direction,
2. The paper exits while the eject roller rotates. the cover open gear is moved out of engagement and the cover of color blur
sensor and the density sensor is close.
Eject roller
Eject roller (Stop)
(Drive)
Fuser unit
Heat roller
(stop)
Heat roller Fuse motor
(Drive) (CW)
Cover
Fuse motor
(CCW)
45376001TH Rev.7 31 /
2. Operating instructions
45376001TH Rev.7 32 /
2. Operating instructions
45376001TH Rev.7 33 /
2. Operating instructions
Density sensor
The amount of toner of the pattern, the toner dirt and the open-close trouble of the shutter
etc. may lead to correction error.
However, as the error message may not display even if the error is occurred, it is
necessary to perform the density correction (see 5.3.1.7) by the utilization of the self-
diagnostic mode and confirm the error display.
45376001TH Rev.7 34 /
2. Operating instructions
Toner sensor
• DENS SHUTTER ERR
Check 3: Please confirm if the open and close operation of sensor shutter is Light board
normal by utilization of MOTOR&CLUTCH TEST in self-diagnostic mode.
Exchange the shutter unit when the open and close operation is in Toner count principle
trouble. After the image data is transformed into binary data which can be printed by the printer, the
data is counted as print dot number by LSI. The amount of the used toner is calculated from this
• DENS ID ERR count value, and the residual amount is displayed on the menu.
Check 4: Remove the ID unit, and confirm if the toner abnormally leaves on the Toner LOW detection (residual amount display on LCD) by the toner sensor is to detect a
surface of the drum. certain amount of the reduction of the toner left in ID.
Exchange LED head (Focus control). Or exchange the ID unit.
When a new ID unit is tried to use, please set the fuse keep mode of the
maintenance menu. The principle of ID counter, belt counter, fuse counter
ID counter : when 3 pieces of A4 paper are continuously printed, one third of the
rotation of the drum is set as one count.
Belt counter : when 3 pieces of A4 paper are continuously printed, one thirdof the
rotation of the drum is assumed as one count.
Fuse counter : The length of paper of legal 13 inch is set as nominal value.
If the length of paper is less than this nominal value, it is assumed as
one count. If the length of paper is more than this nominal value,the
counted number is determined by the times of legal 13 inch.
(The number after decimal point is rounded up.)
45376001TH Rev.7 35 /
2. Operating instructions
Counter spec
Total printed page MPT printed page Tray 1 printed page Tray 2 printed page Tray 3 printed page Tray 4 printed page
Color-printed page number Mono-printed page number
number number number number number number
Description Total printed Hopping page Hopping page Hopping page Hopping page Hopping page Printed page number by Printed page number by
page number number from number from number from number from number from color-printing mono-printing
MPT Tray1 Tray2 Tray3 Tray4
Count method A4 Count up after Count up if Count up if Count up if Count up if Count up if The page number is counted The page number is
conversion or size passing the MPF(MPT) Tray1 hopping is Tray2 hopping is Tray3 hopping is Tray4 hopping is up by detecting the paper counted up by detecting the
independence writing sensor hopping is finished finished finished finished passing the fuser in color- paper passing the fuser in
finished printing mode after the job is mono-printing mode after
finished. (1*) the job is finished. (1*)
The value is A4/Letter value. The value is A4/Letter
Please refer to A4/ Letter value.
conversion table (P37). Please refer to A4/ Letter
conversion table (P37).
Operation when Cannot count when paper feeding (hopping) jam and feed jam are occurred. Cannot count if the jam is occurred before the paper passes
paper jammed It can count except the above-mentioned jam. the fuser.
As total printed page number is counted up when the front end of the page passes the writing sensor, according to the It can count if the jam is occurred after the paper passes the
jam type, the feeding jam (380) is also included in the limits for counted. fuser.
*1. Count cannot be updated if the power is turned off when the jam is occurred.
*2. In the initial state MenuMap output is not available. It is possible to switch in the system maintenance menu.
*3. EngineMenuMap output divides into Engine Menu Print (the first page) and Engine EEPROM Dump Print (the last page), however, the number of paper fed from each tray is
output only to the latter one (DUMP display only).
45376001TH Rev.7 36 /
2. Operating instructions
45376001TH Rev.7 37 /
2. Operating instructions
Motor
Sensor
ADF Relation board
(7RL) Solenoid
Clutch
MOTIF SNSIF
䐬
䐭 +24V +3.3V
䐣 䐫
䐩 䐪 䐮
䐧䐦 䐨 ADFM ADFS
45376001TH Rev.7 38 /
2. Operating instructions
㻔㻼㻹㻕
Name of the operation Overview of the
㼇㻤㼉 㻔㻯㻸㻝㻕
㼇㻝㻜㼉 㻔㻿㻸㻕
Supporting print modes
㼇㻠㼉 㻔㻯㻸㻞㻕
modes operation
[1] Normal direction Document is fed Single-sided document → Single-sided print
㼇㻢㼉 feed paper/Unload and scanned. Single-sided document → Both-sided print
paper Upon completion of (This operation is performed in both cases
㻔㻾㻱㼂㻕
㻯㻸㻝
㻯㻸㻞
㻿㻸
㻹
㻼㻵㻝㻞 㼇㻟㼉 㻔㻾㻱㻳㻕
㼇㻡㼉
㻼㻵㻝㻝 㼇㻞㼉 㻔㻿㻯㻺㻕
㼛㼚㼑㻌㼣㼍㼥 [2] Normal direction Document is fed Both-sided document → Both-sided print
㻼㻵㻝㻟
[1] ADF Relation board(7RL) [6] Feed and transport motor drive signal
[2] Document detection signal [7] Document set signal
[3] Document detection signal [8] Feed clutch signal
[4] Regist clutch signal [9] Document set signal
[5] Document detection signal [10] Gear change solenoid signal
45376001TH Rev.7 39 /
2. Operating instructions
Feeding Paper
Scanning
Loop Creation
Discharging paper
Scaning Stand-by
Job end
45376001TH Rev.7 40 /
2. Operating instructions
45376001TH Rev.7 41 /
2. Operating instructions
㻭㻰㻲㻌㻾㼑㼘㼍㼠㼕㼛㼚㻌㼎㼛㼍㼞㼐㻔㻣㻾㻸㻕
㻭㻰㻲㻌㻾㼑㼘㼍㼠㼕㼛㼚㻌㼎㼛㼍㼞㼐㻔㻣㻾㻸㻕
㻰㼛㼏㼡㼙㼑㼚㼠
㻿㻱㼀
㻿㻱㼀
㻰㼑㼠㼑㼏㼠㼕㼛㼚㻌㼘㼑㼢㼑㼞
㻰㼑㼠㼑㼏㼠㼕㼛㼚㻌㼘㼑㼢㼑㼞 㻰㼛㼏㼡㼙㼑㼚㼠
㻼㻵㻝㻡
㻼㻵㻝㻡
45376001TH Rev.7 42 /
2. Operating instructions
PI16
PI13
PI11
PI12
45376001TH Rev.7 43 /
2. Operating instructions
1. Lamp
LED(R,G,B) is used toirradiate light to document
2. Rod lens 4 5
The reflected light from document is again reflected to the CMOS sensor
1 Home Sensor
2 Carriage Assy
3 FB Motor
4 Belt
5 Shaft
45376001TH Rev.7 44 /
3. Set up
3.1 Notes and precautions..................................................................46
3.2 Unpack method............................................................................47
3.3 Setting method.............................................................................48
3.4 List of equipments and accessories.............................................49
3.5 Assembling method......................................................................50
3.6 Setting content print (Configuration).............................................64
3.7 Connecting method......................................................................65
3.8 User used Paper confirmation......................................................69
3. Set up
• Do not set it in any high-temperature locations or near any heat sources. • If the liquid such as water enters the MFP, please pull out the power plug from the
• Do not set it in a place where the chemical reaction may occur (laboratory etc.). outlet and contact the customer center.It may cause fire.
• Do not set it near any liquid that may ignite such as alcohol and thinner. • If you drop the foreign objects such as clip in the MFP, please pull out the power plug
• Do not keep it out of reach of children. from the outlet and take the foreign objects out.
• Do not place it on an unstable or uneven surface This may cause an electric shock, fire, injury.
(unstable table and slanting place, etc.). • Do not disassemble the MFP unless following the correct procedure written in the
• Do not put it in direct sunshine. And do not put it in a moist or dusty place. manual.This may cause an electric shock, fire, injury.
45376001TH Rev.7 46 /
3. Set up
• Take out the gripe on each side as shown in the following figure, and lift the
cardboard box up.
Gripe
(Four gripes on all sides)
45376001TH Rev.7 47 /
3. Set up
• The flat desk should be wide enough to put the MFP on.
20cm
• Ensure that there is enough room around the MFP for proper ventilation.
Side view
70cm
45376001TH Rev.7 48 /
3. Set up
Image drum cartridge (1 Cyan, 1 the magenta, 1 yellow, and 1 black) (mounted in
the MFP)
Explain to the customer that the toner cartridge and the image drum cartridge can
be separated.
45376001TH Rev.7 49 /
3. Set up
3.5.1 Assemble the main body of the MFP (3) Peel off the protection tape (5 places) on the back of the MFP.
Pad
Protection tape
Protection tape (5) Open the ADF and peel off the protection tape (4 places) and sheet(2 places).
Sheet
Sheet
Protection tape
Paper
45376001TH Rev.7 50 /
3. Set up
(6) Open the scanner and press down the OPEN button, and open the top cover. (7) Remove the stopper (orange) when pressing down the lever of the fuser unit
(blue) in the direction of arrow .
Note! If you do not use the MFP for a long time or transport it, please use the
stopper. Please keep it carefully.
OPEN button
Stopper (Orange)
45376001TH Rev.7 51 /
3. Set up
Set the image drum cartridge. (2) Put the image drum cartridge on the newspaper etc, peel off the tape of
protection sheet and pull it out in the direction of the arrow.
Note! • The image drum (green cylinder) is very fragile. Please pay special
attention to handling it.
• Do not expose the image drum cartridge to direct sunshine and strong
light (about 1500 lux). And do not expose it to room light for more than 5
minutes. Protection sheet
(3) Remove all protection sheets from the image drum cartridge.
Protection sheet
Image drum
cartridge
45376001TH Rev.7 52 /
3. Set up
(4) Return the image drum cartridge back to the MFP. (6) Close the top cover and scanner.
Lever(Blue)
45376001TH Rev.7 53 /
3. Set up
Set the paper into the paper cassette. (4) Place the paper in the cassette with the side to be printed facing down.
(1) Pull out the paper cassette. Note! • Place the paper with the top of the page nearest the paper cassette tab.
• Do not place the paper higher than the " " mark on the paper guide. (530
Do not peel off the rubber attached to the plate.
pieces for 70kg paper)
(2) Adjust the paper stopper and the paper guide to match the size of the paper,
and then fix them tightly.
(5) Place the paper in position by paper guide.
(6) Rotate the paper size dial to match the paper.
(7) Return the paper cassette back to the MFP.
Paper stopper
Paper guide
(3) Flex the paper back and forth. Do not fold or crease the paper. Straighten the
edges on a level surface.
mark
Paper guide
Paper set direction
Paper size dial
45376001TH Rev.7 54 /
3. Set up
Set the paper in multi-paper tray. (4) Place the printed side facing up, and insert the paper along the manual insertion
guide straightly until bumping up.
(1) Open the multi-paper tray, and open the paper supporter.
Multi-paper tray
Note! Set papers so that paper should not exceed the " " mark. (100 sheets of
(2) Match the manual insertion guide to the size of the paper. paper with ream weight of 70 kg or 10 envelopes)
(3) Flex the paper back and forth. Straighten the edges on a level surface.
(5) Press down the set button.
Manual insertion
guide
Multi-paper tray
Paper supporter
Manual insertion
guide
Set button
45376001TH Rev.7 55 /
3. Set up
If your documents are landscape, load them with the left edge of the documents in
first.
If your document is landscape, align its right edge to the upper-left corner of the
glass.
45376001TH Rev.7 56 /
3. Set up
Explain completely the connection of the power supply cable and the ground cable with
showing the user's manual to customer.
45376001TH Rev.7 57 /
3. Set up
Turn the power off. When do not use the MFP for long time
Note! If you turn off the power without properly shutting down, it may cause Please explain to the customer about the following items.
damage to the MFP. Please follow the following procedure to turn the power Unplug the power cord if you do not use the MFP for a long time (long vacation or travel etc).
off.
Install the stopper to the fuser.
(1) Press the [POWER] button until a “pip” sound is heard.
[Power] button
Note! •Remove the power plug out of the power outlet.
•Even if the power plug of this MFP is pulled out for a long time (four
weeks or more), the functional problems will not be caused easily.
However, please explain to the customer that the deterioration of
consumable such as toners and the image drums is not guaranteed.
(2) When the screen above disappears, turn OFF " " the power switch.
O I
45376001TH Rev.7 58 /
3. Set up
3.5.3 Optional part installation and confirmation (1)-2. Install the optional tray unit to the MFP.
Note! Because the weight of the MFP body is approximately 50kg, it needs more
(1) Installation of the optional tray unit (second/ third/ fourth tray/ LCF) than three adults to lift it up.
Notes! • Fourth tray : not support for Finisher model ① Match the tab into the hole in the bottom of the MFP.
It is a traditional paper tray for adding paper into MFP. ② Put the MFP on the optional tray unit slowly.
Second/ third/ fourth tray : 530 pieces of 70kg paper can be set. Using it with a standard ③ Attach the joint(2 places) to optional tray unit and screw up.
paper cassette and a multi-purpose tray can print 2220 pieces of pages continuously. Remove it following the steps 1-2 in reverse order.
LCF : 2000 pieces of 70kg paper can be set. Using it with a standard paper cassette
and a multi-purpose tray and a second tray can print 3160 pieces of pages continuously.
(Finisher model can not be used with the second tray and LCF)
Tab
Joint
Screw
Joint
Note! When you install two or more optional trays to the MFP, set the optional tray
directly on top of the other optional tray, and then put them on the MFP.
Screw
(1)-1. Turn the MFP power to OFF and pull out the power cord from the outlet.
Joint
Turn the power off with following the procedure in chapter 3.5.2 [Turn the power
off.].
Hole in the bottom of the printer
Notes! • If you turn off the power without properly shutting down, it may cause Tab
damage to the MFP. Please operate the [Shutdown Menu]. Joint
Hole in the bottom
• It may cause damage to the MFP, if you install the optional tray with
Tab
power ON.
Joint
45376001TH Rev.7 59 /
3. Set up
(1)-3. Connect the power cord and printer cable to the MFP and turn the power (1)-5. Set the number of tray by the printer driver.
on.
Note! If the message [C56B] or [C56C] or [C56D] is displayed, reinstall the
optional tray unit.
(1)-4. Print the setting content and confirm if the option tray unit is installed
properly.
Print the setting content with following the procedure in chapter 3.6.
Confirm the content of [tray 2] or [tray 3] is display in header part.
Note! If the content of [tray 2] or [tray 3] is not displayed, reinstall the second tray
unit.
45376001TH Rev.7 60 /
3. Set up
45376001TH Rev.7 61 /
3. Set up
<For e-STUDIO287CS/347CS/407CS>
The printer driver setup for recognizing the option drawer unit is required.
If the printer driver is not set up, please set up the printer driver completely referring to
the user's manual (Setup) firstly, and then finish the following setting procedure.
For TOSHIBA Universal Printer 2/ Universal PS3/ Universal XPS printer driver
For Windows Vista, click on [start] =>
[control panel] => [printer].
For Windows XP, click on [start] =>
[control panel] => [printer and other
hardware] => [printers and Faxes].
For WindowsServer 2003, click on
[start] => [printers and faxes].
Click [TOSHIBA Universal Printer
2*1] icon with right-click button on
your mouse and choose [Pr inter
properties].
C h o o s e " U p d a t e N ow " bu t t o n i n
" D ev i c e S e t t i n g s " t a b. Fo r U S B
connection, input the optional tray
(For Windows XP) number in ”Option" manually.
Click [OK].
45376001TH Rev.7 62 /
3. Set up
For Mac OS X Open System Preferences and click [Print & Scan].
Select [TOSHIBA e-STUDIO407CS], click [Options & Supplies].
When the optional device has been added into in Mac OS X before installing the
printer driver, the device information is gotten automatically. However, if the printer Click [Driver].
is connected by [IP print] and [Bonjour], the device information could not be gotten Set the following options.
automatically. • Model Selection - Choose this for using your model.
If the printer is connected by [AppleTalk], the device information could also not be • Finisher
gotten automatically when the optional device has been added into in Mac OS X
Not Installed ― Select this if a finisher is not installed.
before installing the printer driver.
Inner Finisher (1 Tray) ―- Select this when the Inner Finisher is installed.
Please finish the following setting procedure for above.
Notes!
• Even if you choose [Not Installed] for the Finisher option during print
settings, the finisher options such as stapling can be selected. If you
select the finisher options for printing but the finisher is not installed,
finisher settings will be ignored and printing will be performed correctly.
• Drawers
Drawer 1
Select this when the drawer 1 is installed.
Drawer 1 and 2
Select this when the drawer 1 and 2 are installed.
Drawer 1, 2 and 3
Select this when the drawer 1, 2 and 3 are installed.
Drawer1, 2, 3 and 4
Select this when the drawer 1, 2, 3 and 4 are installed.
Click [OK].
45376001TH Rev.7 63 /
3. Set up
Memo When printing the network setting information ,enter the administrator
menu.
45376001TH Rev.7 64 /
3. Set up
45376001TH Rev.7 65 /
3. Set up
Network interface
connector
45376001TH Rev.7 66 /
3. Set up
Connection of the telephone line cable is different in each country and location. Connect (To connect to the telephone of the MFP)
the MFP to suit to the environment of each installation location using the following
Connect the telephone cable that is connected to the public telephone line (analog)
diagram as reference.
to the [LINE connector] of the MFP.
Note! • The MFP cannot be connected to the ISDN line. Terminal adapter is
required for ISDN line connection.
• Be sure to use the supplied telephone line cable. Use of any TEL connector
(To use the MFP as the fax machine (without connecting telephone line to the MFP)
Connect the telephone line cable to [LINE connector] of the MFP.
LINE connector Telephone line cable Public telephone line
(analog)
TEL connector
ADSL modem
45376001TH Rev.7 67 /
3. Set up
To connect to the Optical fiber (IP telephone) To connect to the telephone switch board (PBX), home telephone, or
business phone
Connect the telephone cable that is connected to the Optical fiber (IP telephone) to
the [LINE connector] of the MFP. Connect the external telephone machine to the [TEL Connect the telephone cable that is connected to the public telephone line (analog)
connector] of the MFP to the [LINE connector] of the MFP.
Note! • When using the Super G3 communication, check that the Connect the telephone cable that is connected to the PBX and other control system
communication quality of provider is guaranteed. to the [TEL connector] .
PBX and
other control
system
Optical fiber
(IP telephone) Public telephone line
(analog)
LINE connector Telephone LINE connector
line cable LAN
cable Optical cable
To connect the MFP to CS tuner or digital TV Connect the telephone cable that is connected to the PBX and other control
system to the [LINE connector] .
Connect the telephone cable that is connected to the public telephone line (analog)
to the [LINE selector] of the MFP.
Connect the telephone cable that is connected to the CS tuner or digital TV to the
TEL connector
[LINE connector] of the MFP.
Telephone line cable
PBX and
other control
TEL connector system
Public telephone line
(analog)
CS tuner or
digital TV
LINE connector
45376001TH Rev.7 68 /
3. Set up
P
ost card — — —
*1 : The Type of paper could be set by control panel and printer driver. The settings
set by printed driver have priority. When [Paper feed method] is selected as
[Auto select] or [Paper thickness] is set as [print setting] in the printer driver,
the print operation is set by control panel.
*2 : The thickness of the paper for duplex printing is 55~189kg (64~220g/m2).
Memo If the Paper Type is set except [PLAIN(THIN)] or [PLAIN], the print speed
would be reduced.
45376001TH Rev.7 69 /
4. Component replacement
In this chapter, the procedures for replacement of part and assembly and unit are described.
The replacement procedure is described by removal of the parts. Please install the new parts with following the
replacement procedure in reverse order.
The parts (such as ① , ② )shown in this manual are different from the parts used in the Disassembly for
Maintenance figure (4537600TL) and RSPL (45376001TR).
4.1 Precautions on component replacement......................................71
4.2 Method of component replacement..............................................73
4.3 Check the Scanner Mech Level and SU FW version..................101
4.4 Oiling spots.................................................................................102
4. Component replacement
Remove
Install
45376001TH Rev.7 71 /
4. Component replacement
[Maintenance tool] The required tools for using the maintenance utility are shown in Table 4-1-2.
The required tools for replacing the PCB and the unit are shown in Table 4-1-1.
Table 4-1-2 required tools
4 Digital multimeter 1
Ethernet cable
3 1
(Cross cable)
5 Combination pliers 1
45376001TH Rev.7 72 /
4. Component replacement
① ②
Lever (blue)
Note! Cover the removed image drum cartridge with black paper.
Black paper
45376001TH Rev.7 73 /
4. Component replacement
Fix lever of fuser unit (4) Close the scanner and top cover. And open the feeder unit.
Fix lever of fuser unit (5) Remove the right side cover ③ .
(blue)
(blue)
Top cover Top cover
Claw
Claw
① ①
Claw
②
③
②
Feeder unit
45376001TH Rev.7 74 /
4. Component replacement
⑤
④
①
③
②
③
①
Cable
②
Feeder Unit
②
③ Claw
Claw Claw
Claw
Claw
Claw
Claw
Claw
45376001TH Rev.7 75 /
4. Component replacement
①
②
①
A
Hole A
Claw B
Claw C
②
Figure (3)
45376001TH Rev.7 76 /
4. Component replacement
4.2.8 LED Assy/ LED Assy spring 4.2.9 CU PCB/PU PCB/Low voltage power supply
(1) Open the scanner and top cover.
(2) After removing the cable, as shown in fig 2, push the LED assy ① tightly in the
Warning Risk of Electric Shock
direction of arrow. Take the hook A out firstly, and then take the hook B out, at There is a risk of electric shock during replacement of the low voltage power
last remove the LED assy. supply.
(At this time, the two springs ② is removed with LED Assy ① .) Use insulating gloves or avoid direct contact with any conducting part of the
power supply, and caution should be exercised during replacement.
The capacitor may take one minute to complete discharge after the AC cord
is unplugged. Also, there is a possibility that the capacitor doesn’t discharge
Top cover because of a breakage of the PCB, etc., so remember the possibility of
electric shock to avoid electric shock.
Note! •To attach the head cable, insert the end of the film-FG inside the plate-
Figure (2) side-R, preventing from touching the edge of the plate-side-R.
•Low-voltage power supply ⑫ and AC Inlet Assy should be replaced together.
(The pair of low-voltage power supply and AC Inlet Assy meets the
safety standards.)
•When replace the PU PCB, collect information of the MFP, by using
Maintenance Utility, before remove the PU PCB. (To see 5.3.1
"Precautions when replacing the PU board"). And replace the CU PCB
or SRAM PCB, to see "Maintenance Manual (Software Guide)"
45376001TH Rev.7 77 /
4. Component replacement
⑧×2
⑦⑤×8
④
③×4
②
⑩ ①×8
⑨
⑪×2
CU PCB PU PCB
⑫
7PU 3 FIN DCIDR IDFAN
44973399 3 9 1 1 9 3 1
C118
CP9
HEAD0K 24
3 1
C111
5 1
C110
R239
C121
1 5
R232
1
ENV
HEAD1Y 24
R261
R260
CP10
C104
C105
R231
R224
RM36
R204
1
Board-7PU
R225
1
IC21
HEAD2M 24
R210
OPE
R208
R209
10
RM34 RM35
Q34 D13 IC20
11
1
R19
③
RM30 RM31 RM32 RM33 1
DEBG
HEAD3C 24
R197
DCID
Q32 D12 RM25
Q30
R182
R238
1
1
1
⑥
IC19
IC17
IC18 F9
9
SSNS
R173
R174
F8
D11 RM20
R171
R170
R167
R168
R169
R172
A K AA AP
11
CP8
Z3 RM18
34
R166
RM16 34
Z4
IC16
451674
Z1
Z2
IC15
CP7
R162 R164
⑥
20 20
34
RM13
F7
C65 CE1ZA2
1
C63
FSNS
C55
C50 10 10
D7
HP_PSZCL
1 1
Q23
1
A CE1 AP
PE_HOP
1
Q22
13
6
34
21
CL1
1
BELTIDUP
A R
9 9
1
2
8
1
1
1
13 1 A R
6 20
OPTION
1 10
20
1
1 19 1
24
23
9
3
20
1 19 2
2 20
45376001TH Rev.7 78 /
4. Component replacement
②
①
③
②
③×7 ①×8
④ ②
④
45376001TH Rev.7 79 /
4. Component replacement
Notes! • Perform the following RFID circuit behavior check after replacement of
HeadCable Assy
the top cover assy:
③
• By executing RFID COLOR for the switch scan test described in 5.3.1.3,
② ④
check that the printer can display UID **H for each of cyan, magenta,
yellow and black with nonempty consumable cyan, magenta, yellow and
black toner cartridges installed in it. The printer cannot detect the UID
usage for a color with a starter toner cartridge installed for the color.
• MFP’s starter cartridge for a color cannot be reinstalled in it once
replaced with an empty consumable toner cartridge for the color.
• Don't open the Top cover over 90° or more. ③
①
②
45376001TH Rev.7 80 /
4. Component replacement
①×2
②
Claw
①×15
④
⑤
45376001TH Rev.7 81 /
4. Component replacement
45376001TH Rev.7 82 /
4. Component replacement
Notes! • Be careful to install the low voltage FAN ② in the proper direction.
⑥×3
Claw D
⑨ ⑨
Air ⑧×3 ⑧×3
⑤
③ ④×2
Claw E
②
①×2
45376001TH Rev.7 83 /
4. Component replacement
PUIF
EXIT
DENS FUSER
LCR
RCR
②
①
④
OK NG
45376001TH Rev.7 84 /
4. Component replacement
Air
⑤ ④
① ③
Claw B ①
Claw B
① ① Arm
② ⑦ Claw A
(Black)
① ⑧
②
⑦ (Silver)
⑥
①
Supporter
High-voltage power supply⑧
(2 places)
① Stopper
(2 places)
CN4
FAN(Fuser)
CN3
45376001TH Rev.7 85 /
4. Component replacement
⑪
⑥×3
⑫
⑨
⑧ ⑦ Feeder-Assy.-Regist(44261901)
stay L
⑤ ③②
④ ①
45376001TH Rev.7 86 /
4. Component replacement
View A
45376001TH Rev.7 87 /
4. Component replacement
③ ①
④ ②
③ ①
① Latch
45376001TH Rev.7 88 /
4. Component replacement
⑥
⑦
②
①
⑤
①
Clamp
Core
Clamp
③ ④
45376001TH Rev.7 89 /
4. Component replacement
③
Tab
45376001TH Rev.7 90 /
4. Component replacement
②
①×2
45376001TH Rev.7 91 /
4. Component replacement
Claw
ViewA
ViewA
45376001TH Rev.7 92 /
4. Component replacement
4.2.29 ADF-unit (4) Remove the ADF-unit ③ by insert the flat-blade screwdriver to gap between
ADF-unit ③ and flatbed-unit with pull the cables out of the Frame-Base(ADF)
(1) Remove the cover-ADF-R. (See 4.2.24) and Hinge.
(2) Detach a connector ① from the ADF relation board(7RL), and remove the screw
(silver, No:42920406) ② and FG cable.
① ②
FG cable
Frame-Base(ADF)
Flatbed-unit
Screwdriver
(3) Open the ADF-unit ③ while pushing the portion B and remove the clamp cable.
ViewA
ViewA
45376001TH Rev.7 93 /
4. Component replacement
Claw
③
②
mm
0 .5
Claw 0.5
m m
①
①
45376001TH Rev.7 94 /
4. Component replacement
①
② ②
③
①
④
45376001TH Rev.7 95 /
4. Component replacement
45376001TH Rev.7 96 /
4. Component replacement
4.2.34 Cover-Assy-Top-ADF
(1) Remove the ① with reference to 4.2.35.
(2) Remove the four screws (black, No:42932708) ② and remove the Guide-Assy-
Top(A) ③ .
(3) Remove the Piece-Lock(Pickup) ④ ,Gear-Shaft-Hopping ⑤ ,Lever-SNS-Set
⑥ ,Spring-Lock(ADF-Top) ⑦ ,Lever-Lock(ADF) ⑧ ,Guide-Separator-Top ⑨
from Guide-Top(A) ③ .
⑥
⑧
⑤
⑦
③
⑨×3
②×4
45376001TH Rev.7 97 /
4. Component replacement
45376001TH Rev.7 98 /
4. Component replacement
4.2.36 Guide-Assy-Retard 4.2.37 Flatbed-Unit
(1) Remove the eight claws and remove the Guide-Retard(sub) ① . (1) Remove the five screws (black, No:42932706) ① and remove the cover-
(2) Remove the Cover-Retard(ADF) ② . Bottom ② .
(2) R e m ove t h e s c r ew ( s i l ve r, N o : 4 2 9 2 0 4 0 6 ) ③ a n d r e m ove t h e p l a t e -
(3) Remove the Frame-Assy Retard ③ and remove the spring Retard ④ .
stopper(OP) ④ .
(4) Remove the Lever-Hopping ⑤ and the spring-Hopping ⑥ .
(3) Remove the two screws (black, No:PB4083-5670P013) ⑤ and remove the
(5) Remove the Photo-coupler ⑦ and remove the cable (conn cord AMP3P- cover-OP ⑥ .
JST4P) ⑧ .
(4) Remove the screw (black, No:42932708) ⑦ and remove the Handle-
scanner(S) ⑧ .
⑤ ⑥
⑦
Claw ⑧ ⑧
③ ⑥
⑦ ⑤
⑩
④ ⑩
⑪ ⑫
⑨
④
Attention of assembly for direction of plate-stopper(OP)④
(MC780dnf) (MC780dn) ③
②
① ①
45376001TH Rev.7 99 /
4. Component replacement
4.2.38 Frame-assy-FB
(1) Remove the five screws (silver, No:42920406) ① and remove the five screws
(black, No:42932706) ② .
(2) And remove the plate-shield-SU ③ .
(3) Remove the all SU-board cables.
(4) Remove the five screws (silver, No:42920406) ④ and remove the SU-board ⑤ .
(5) Remove the screw (black, No:42932706) ⑥ .
⑯
(6) Pull core ⑦ (GFPC-31-12 (1051015C0004)) out of FFC cable. ⑰ ⑮ ⑫ ⑭
⑯
(7) Remove the FFC cable (20706FWR1.-24-520) ⑧ .
⑪
(8) Remove the four screws (black, No:42932710) ⑨ and Film-FG(SCN-PR) ⑩ .
⑨×4
(9) Remove the cover-hinge (L) ⑪ and the Plate-Hinge-L(Caulking) ⑫ . ⑬×7
⑤
⑦
(10) Remove the seven screws (black, No:PB4083-5670P013) ⑬ and remove the
cam-hinge ⑭ .
④×5
(11) Remove the screw (black, No:42932706) ⑮ and the two screws (black,
No:PB4083-5670P013) ⑯ . ③ ⑥
(12) Remove the cover-assy-LF ⑰ .
② ⑩ ⑧
①
②
②
①
① ②
<Attention of assembly for FFC>
Film-FG(CU-SU)
Valley fold
Text side in the back
Back side
OK NG
1 ▲
Mark 2 ■
Oiling operation
Class S A B C D E F
Amount of grease
0.0005 0.003 0.005 0.01 0.03 0.05 0.1
(cc)
Sample
EM-30L Class C
Apply a normal amount of
Holder-Gear-A MOLYKOTE (EM-30LP) to the
whole circle of hatched areas.
EM-30L Class C
Apply a normal amount
of MOLYKOTE (EM-30LP)
to the whole circle of
hatched areas.
Bracket-Inner(Caulking)
EM-30L Class F
Apply a large amount
of MOLYKOTE (EM-30LP)
to the whole circle of
hatched areas.
Gear-Idle-Heat_Z14-Z32
Gear-Idle-DrumZ24-102
EM-30L Class C
Apply a normal amount of
MOLYKOTE (EM-30LP) to the end surface.
Gear-Planet-Assy
EM-30L Class C EM-30L Class F
Apply a normal amount of MOLYKOTE Apply a large amount of MOLYKOTE EM-30L Class F
(EM-30LP) to the whole circle of hatched areas. (EM-30LP) to the gear teeth 120deg or more.
Apply a large amount of MOLYKOTE
(EM-30LP) to the whole circle of gear teeth.
Motor-DC-FU
Stopper-GearID
EM-30L Class C
Apply a normal amount of
MOLYKOTE (EM-30LP) to the end surface. Gear-Idle-Z44
Gear-LiftUpLinkR-Z56
Gear-LiftUpR-Z32
Gear-Liftup-Z121Z34
(5)
Link-LiftUp-R
Gear-Idle
EM-30LP Class A LiftUp-Z28
Apply a small amount of
MOLYKOTE (EM-30LP) to the Plate Side R (Caulking)
hatched areas. Gear-LiftUp-
Z83Z25
Motor-Pulse-LiftUp
EM-30LP Class C
Apply a normal amount of MOLYKOTE (EM-30LP)
to the whole circle of gear teeth.
Gear-LiftUpR-Z32
EM-30L Class B
Apply a small amount of MOLYKOTE
(EM-30LP) to the hatched area.
Post-GearIdle-L
Link-LiftUp-L
Holder-Regist-L
(5)
Gear-LiftUp-Z32
EM-30LP Class A
Apply a small amount of MOLYKOTE (EM-30LP) to the hatched areas.
EM-30LP Class C
EM-30LP Class C
Apply a normal amount of MOLYKOTE (EM-30LP) to the hatched areas. Apply a normal amount of MOLYKOTE
(EM-30LP) to the hatched areas
(bearing portion).
Gear-LiftUp-Z32
EM-30LP Class B
Apply a small amount of MOLYKOTE (EM-30LP)
to the hatched areas.
Roller-Pressure
Roller-Regist-U Cam-Release
5mm
13mm
Lever-Release
EM30LP Class C
Apply a normal amount of MOLYKOTE
Gearse prohibition at (EM-30LP) to the hatching areas
the this position (thrust section).
Plate-Side-R-Caulking (Fuser)
Gear-Fuser-(Z37)
Grease prohibition
at the post.
EM30LP Class C
Apply a normal amount of
MOLYKOTE (EM-30LP) to the Gear-Idle-(Z21)
hatching areas (Shaft).
Roller-Regist-L
EM30LP Class C
Apply a normal amount of MOLYKOTE
(EM-30LP) to the hatching areas (thrust
Gearse section).
prohibition at
the this position
Roller-Pressure
5mm
Plate-Assy.-Side-L
Plate-Contact-TR
3
Shaft-Assy.-Eject(FD)
Application range
of grease
EM-30LP Class C
Apply a normal amount of MOLYKOTE
(EM-30LP) to the whole circle of gear teeth.
EM-30LP Class C
Apply a normal amount of
EM-30LP Class C MOLYKOTE (EM-30LP) to the post.
Apply a normal amount of
MOLYKOTE (EM-30LP) to Plate-Driver-PU (Caulking)
the end surface.
Gear-Idle-Belt-Z20Z93
Gear-Idle-Exit-Z36
EM-30L Class C
Apply a normal amount of
MOLYKOTE (EM-30LP) to surface of
the post (bearing portion)
Roller -Transfer
EM-30LP Class A
Apply a small amount of
MOLYKOTE (EM-30LP) to
bearing end.
Spring-TR
Spring-Torsion-L Plate-Assy.Side R
Cover-Assy.-Top
Spring-Torsion-R
EM-30LP Class A
Apply a small amount of MOLYKOTE
Panmotoroil Class C (EM-30LP) to sliding surface of
Apply a normal amount of Panmotoroil to the portion of the slot of solid Gear-Drive-Z36 and Bearing-GSB.
coiling of this torsion-spring using a brush. (2 places) (At both sides) EM-30LP Class C
Apply a normal amount of
MOLYKOTE (EM-30LP) to
bearing portion (Both side).
Gear-Drive-Z36
Bearing-GSB
Plate-Sensor-C.Regist
EM-30LP Class A
Apply a small amount of MOLYKOTE (EM30-LP) Exploded View
to the hatched areas (Both side, 8 places).
Cover-Sensor-C.Regist
EM-30LP Class B
Shaft-Liftup
Apply a small amount of MOLYKOTE
(EM-30LP) to sliding portions of sheet metal
Method of amount grease and shaft (the hatched area).
Plate-Receive
EM-30LP Class S
After assemble to , apply a minimum amount of
MOLYKOTE (EM-30LP) to the sliding portions of and
(the hatched areas).
EM-30LP Class B
Apply a small amount of MOLYKOTE
(EM-30LP) to the hatched area.(2 palces)
EM-D110 Class C
Apply a normal amount of MOLYKOTE
(EM-D110) to the hatched area.
20
EM-30LP Class B
Apply a small amount of MOLYKOTE
(EM-30LP) to the hatched area.
20 (Inner surface 4 portions)
Plate-Receive
EM-30LP Class B
Apply a small amount of MOLYKOTE
(EM-30LP) to the hatched area.(Inner surface)
XXXXX Menu items can be entered by pressing of [6] or [4], and can be selected by pressing of [2] or [8].
The test can be executed by pressing [6], and can be exited by pressing [4].
[8] [8]
ENGINE DIAG LEVEL1
[2] [2 ]
[2] [2] [2] [2] [2] [8] [8] [8] [8] [8]
SWITCH MOTOR & TEST REG ADJUST DENS ADJ CONSUMABLE PRINTER STATUS FACTORY SENSOR LED HEAD NVRAM
SCAN CLUTCH PRINT TEST TEST STATUS K-IMPRESSIONS MODE SET SETTING DATA PARAMETER
PAPER ROUTE [8] TEST [8] PRINT [8] REG ADJ [8] DENS ADJ [8] K-ID UNIT [2] Y-IMPRESSIONS [2] FACTORY MODE [2] TONER [2] K CLEAR
: PU ID MOTOR EXECUTE EXECUTE EXECUTE Y-ID UNIT M-IMPRESSIONS *5 SENSOR Y [2]
TONER SENS BELT MOTOR TEST REG ADJ RESULT DENS ADJ PAR- M-ID UNIT C-IMPRESSIONS FUSE INTACT BELT UNIT M
CVO FUSER MOTOR PATTERN *2 SET C-ID UNIT TOTAL SHEETS CNT *6 CHECK C
UP_LU_FU REGIST TEST BLT REFLECT TEST DENS ADJ FUSER UNIT ID UNIT
ST_FD_FU MOTOR CASSETTE BLT REFLECT RSLT RESULT *3 CHECK
TR BELT UNIT
JOBOFF *1 AUTO UP/DOWN
T1 HOPPING K-TONER (FULL) (LED HEAD)
REG L/ MOTOR PAGE CALIBRATION SENSOR
Y-TONER (FULL) serial number
R_OHP_WG FRONT MOTOR COLOR REG
(Density test result display item) M-TONER (FULL) display
HT DUPLEX*1 ADJUST
REGIST Items of *3 C-TONER (FULL) (FACTORY MODE SET setting items) Items of *5
THERMISTER ERROR
SHUTTER M-WASTE TNR CNT n 01 23 45 6789
HUM_TEMP EXIT DENS ADJ RESULT FACTORY MODE DRUM OVER
C-WASTE TNR CNT 1234567890123
_DEN LEV0 V/D OUT YMC FACTORY MODE Factory working mode LIFE
SOLENOID
BELT_LVPS
K-STC MODE CNT WR POINT n: K, Y, M, C
DUPLEX LEV0 V/D OUT K SHIPPING MODE Releasing the Factory working
Y-STC MODE CNT REV
ID UP/DOWN MOTOR *1: TRAY2,TRAY3,TRAY4,and DUPLEX LEV0 V/D OUT RD mode
M-STC MODE CNT BOTTOM
RFID COLOR DUPLEX are displayed when they are installed. LEV0 V/D OUT YMC
C-STC MODE CNT WRT POINT
T1 CLUTCH LEV0 V/D OUT K
PE_PNE_CVO K OVER RIDE CNT
T2 HOPPING LEV0 V/D OUT YMC
Y OVER RIDE CNT (FUSE INTACT setting items) Items of *6
T1 HOP_LIFT MOTOR LEV0 V/D OUT K
M OVER RIDE CNT FUSE INTACT
T1 CASETTE T2 FEED (Color registration correction test result 6POINT READ YMC
SIZE CLUTCH C OVER RIDE CNT
display item) Items of *2 6POINT READ K BELT UNIT INTACT: Not yet cut/BLOWN: Already cut
T2 PE_PNE_ T3 HOPPING FUSE UNIT INTACT: Not yet cut/BLOWN: Already cut
H_DUTY DENS-K
CVO_CA MOTOR REG ADJ RSLT
H_DUTY DENS-Y K-ID UNIT INTACT: Not yet cut/BLOWN: Already cut
T2 T3 FEED SNS CARIBRAT (L) FINE ADJ Y [Y-L]
H_DUTY DENS-M Y-ID UNIT INTACT: Not yet cut/BLOWN: Already cut
HOP_LF_FED CLUTCH SNS CARIBRAT (R) FINE ADJ Y [Y-L]
H_DUTY DENS-C M-ID UNIT INTACT: Not yet cut/BLOWN: Already cut
T2 CASETTE T4 HOPPING D-RANGE (L) Y,M,C FINE ADJ Y [Y-R]
L_DUTY DENS-K C-ID UNIT INTACT: Not yet cut/BLOWN: Already cut
SIZE MOTOR D-RANGE (R) Y,M,C FINE ADJ Y [Y-R]
T3 L_DUTY DENS-Y
T4 FEED CRSE ADJ Y L,R,X FINE ADJ Y [X-L]
PE_PNE_CVO CLUTCH L_DUTY DENS-M
CRSE ADJ M L,R,X FINE ADJ Y [X-R]
T3 ID UP/DOWN L_DUTY DENS-C
CRSE ADJ C L,R,X FINE ADJ M [Y-L]
HOP_LF_FED LV FAN TEST FINAL DENS-K
FINE ADJ Y L,R,X FINE ADJ M [Y-L]
T3 CASSETTE FUSER FAN FINAL DENS-Y
FINE ADJ M L,R,X FINE ADJ M [Y-R]
SIZE TEST FINAL DENS-M
FINE ADJ C L,R,X FINE ADJ M [Y-R]
T4 DUPLEX FAN FINAL DENS-C
REG ADJ Y L,R,X FINE ADJ M [X-L]
PE_PNE_CVO TEST DB DENS VALUE
REG ADJ M L,R,X FINE ADJ M [X-R] DELTA-C 07=#***
T4 ID FAN TEST DELTA-K 01=#***
REG ADJ C L,R,X FINE ADJ C [Y-L] DENS-K
HOP_LF_FED DELTA-K 04=#***
Note: CRSE ADJ Y [Y-L] FINE ADJ C [Y-L] DENS-Y
T4 CASSETTE DELTA-K 07=#***
SIZE If [ * ] is pressed CRSE ADJ Y [Y-R] FINE ADJ C [Y-R] DENS-M
DELTA-Y 01=#***
DUP IN_FNT when selecting a CRSE ADJ Y [X] FINE ADJ C [Y-R] DENS-C
DELTA-Y 04=#***
DUP SK_CVO motor, the motor CRSE ADJ M [Y-L] FINE ADJ C [X-L] BEFORE STD=***H
DELTA-Y 07=#***
OFSTP E-G keeps running. CRSE ADJ M [Y-R] FINE ADJ C [X-R] AFTER STD=***H
DELTA-M 01=#***
CRSE ADJ M [X]
Note: DELTA-M 04=#***
CRSE ADJ C [Y-L]
For details, refer to DELTA-M 07=#***
CRSE ADJ C [Y-R]
the "Switch Scan test" DELTA-C 01=#***
CRSE ADJ C [X]
sheet. DELTA-C 04=#***
5.2.1.2 Ordinary self-diagnostic mode (level 1) 5.2.1.2.1 How to enter the self-diagnostic mode (level 1)
Menu items of the ordinary self-diagnostic mode are shown below.
1. While pressing the [6] and [8] keys, simultaneously, turn on the power to enter
Maintenance
Item Self-diagnostic menu Adjustment contents the Maintenance mode.
utilities
1 Switch scan test SWITCH SCAN Entry sensor check and No.18 Maintenance mode
switch check
2 Motor clutch test MOTOR&CLTCH Motor and clutch operation No.19 Select Number(1-2)
TEST test 1.SU
2.PU
3 Test print TEST PRINT PU built-in test pattern print Operation
execution from the 2. Select the PU by press the [2] key, display "DIAGNOSTIC MODE".
maintenance
utilities cannot
be made. DIAGNOSTICMODE
4 Color registration REG ADJUST TEST Color registration mechanism No.20 XX.XX.XX FACTORY/SHIPPING
correction test check
11 LED Head serial LED HEAD DATA Display of LED head serial Use of this
number display number menu item is
prohibited
T4 IN SNS
4. Press the [#] key to return to the status of step 2. T4 HOP SNS
5. Repeat steps 2 to 4 as required. T4 SIZE SW
T4 END SNS
6. Press the [4] key to exit the test. (Returns to the status of step 1.)
the unit to be tested in Table 5-3 is displayed in the lower row of the display Tray-1 registration clutch
area. (Pressing the [2] key increments the test item and pressing the [8]key
decrements the test item.)
Tray-1 hopping motor
MOTOR & CLUTCH TEST (registration motor, front motor)
Duplex clutch
Tray-1 hopping clutch
Duplex solenoid
ID MOTOR Front cooling fan
Duplex motor
Fuser motor
Belt motor
3. Pressing the [6] key starts the test. The unit name starts flashing and the Tray-2 registration
ID UP/DOWN motor
drive. (If a clutch solenoid cannot be activated independently, the Tray-4 registration
clutch
motor is driven at the same time.) * "ID UP/DOWN" keeps activated Tray-4 hopping clutch
until the [#] key is pressed. Tray-4 hopping motor
• If [ * ] is pressed when selecting a motor, the motor keeps
running.
4. When the [#] key is pressed, the corresponding unit stops activating. (Display of
the corresponding unit keeps displayed.) Figure 5-2
5. Repeat steps 2 to 4 as required.
6. Pressing the [4] key terminates the test. (Returns to the status of step 1.)
Table 5-3
Unit name display Drive restriction condition Remarks
ID MOTOR To be driven when all of the ID (K/Y/M/C) are −
removed.
BELT MOTOR To be driven when all of the ID (K/Y/M/C) are −
removed.
FUSER_RLS − −
REGIST MOTOR − −
T1 HOPPING MOTOR − −
FRONT MOTOR − −
REGIST SHUTTER − −
EXIT SOLENOID − −
DUPLEX MOTOR − −
DUPLEX CLUTCH − −
T2 HOPPING MOTOR − OPTION
T2 FEED CLUTCH − OPTION
T3 HOPPING MOTOR − OPTION
T3 FEED CLUTCH − OPTION
T4 HOPPING MOTOR − OPTION
T4 FEED CLUTCH − OPTION
ID UP/DOWN TOP/FRONT cover closed status −
LV FAN TEST − −
FUSER FAN TEST − −
DUPLEX FAN TEST − OPTION
ID FAN TEST − −
This self-diagnostic menu is used to print the test pattern that is built inside PU. Other test PRINT EXECUTE – Pressing the [6] key starts print/Pressing the [#] key
patterns are stored in the controller. terminates print. (In units of page)
This test print cannot be used to check the print quality. TEST PATTERN 0 0: White paper print
Diagnosis for the abnormal print image should be performed in accordance with section 7. 1~9: Refer to next page. (Pattern print)
4. While the message "PRINT EXECUTE" that is set by the operation specified in
step 2 is being displayed, press the [6] key and the test print is executed with
the setting value that has been set by steps 2 and 3.
Pressing the [#] key stops the test print.
If any alarm that is shown in the following details column is issued at startup of
test print or while test print is in progress, the test print is interrupted. (For error
details, refer to section 5.2.2.14 Panel display details. However, the comment to
be displayed is different in the case of the PU test print.)
Panel display Details
Print pattern (It cannot be used for checking PQ.) Pattern 7 Pattern 8 Pattern 9
0....... White paper print
Note! If the solid print (pattern 7) among
the local print function is selected
and printed with the setting of
100% each color, offset occurs. To
prevent print from this trouble, the
print setting of each color should
be made in accordance with
the instruction specified in step
5.3.2.5-3 when performing the sold
print, and number of print colors
should be two colors or less.
• During printing, the following messages are displayed. • Displays are switched by pressing the [2] key.
P=*** ETMP=***UTMP=***
W=*** REG=****EXT=***
P : Number of test print copies (unit: copies) ETMP : Hopping motor constant speed correction parameter
W : Print waiting time (unit: second) (environment temperature) [unit: DEC]
UTMP : Fuser motor constant speed correction parameter
• Displays are switched by pressing the [2] key. (fuse target temperature) [unit: DEC]
REG : Hopping motor constant speed timer value (I/O setting value)
T=*** U=***[###]
[unit: HEX)
H=***%L=***[###] EXT : Fuse motor constant speed timer value (I/O setting value) [unit: HEX]
U : *** = Upper heater temperature measurement value [unit: ] • Displays are switched by pressing the [2] key.
[***] = Print execution target temperature [unit: ]
ID=****
L : *** = Lower heater temperature measurement value [unit: ]
[###] = Lower thermistor read-out AD value [unit: HEX]
T : Environment temperature measurement value [unit: ]
H : Environment humidity measurement value [unit: % ] KID, YID, MID and CID are the constant speed timer value of the respective ID
motors (I/O setting value) [unit: HEX]
• Displays are switched by pressing the [2] key.
YTR, MTR, CTR and KTR indicate the transfer voltage setting value for each FRM [***] ( xxx )
color (unit: KV)
BELT : Hopping motor constant speed timer value (I/O setting value) [unit: HEX]
• Displays are switched by pressing the [2] key. FRM : [***] = Frame thermistor read-out AD value [unit: HEX]
(XXX) = Frame temperature [unit: ]
KR=*.** YR=*.**
• Displays are switched by pressing the [2] key.
MR=*.** CR=*.**
DB:k**y**m**c**
KR : BLACK transfer roller resistance value [unit: uA]
YR : YELLOW transfer roller resistance value [unit: uA]
MR : MAGENTA transfer roller resistance value [unit: uA]
CR : CYAN transfer roller resistance value [unit: uA] DB : Develop voltage setting table ID number [unit: HEX]
TR1:k**y**m**c**
TR2:k**y**m**c**
TROFF:**
BELT xxx(***)
5.2.1.6 Color registration correction test When the [#] key is pressed while test is in progress (while the [DATA] lamp is
lighting), the screen returns to the state of step 2.
This self-diagnostic menu item is used for the color registration error adjustment and to
<<During execution of REG ADJ RESULT>>
investigate cause of the error of a printer.
If the color registration error is recognized by the color registration correction test, correct The same as the key operations of step 2. During execution of REG ADJ
it by following section 2 "Color registration correction method overview". EXECUTE.
<<During execution of BLT REFLECT TEST>>
1. Enter the self-diagnostic mode (level 1) and keep pressing the [2] or [8] key until
The color registration correction test is executed.
the following message is displayed.
(The [DATA] lamp flashes.)
REG ADJUST TEST When the test is complete, the test result (OK or error name) is displayed in the
upper row of the display area, and ****RESULT is displayed in the lower row of
the display area
2. When the [6] key is pressed, the following message is displayed. Keep pressing
the [2] or [8] key until the target item is displayed. OK
REG ADJUST TEST BLT REFLECT RSLT
REG ADJ EXECUTE
When the [2] key is pressed, the test results are displayed by incrementing them.
3. When the [6] key is pressed, test of the item that is displayed on the panel is When the [8] key is pressed, the test results are displayed by decrementing
executed. them.
<<During execution of REG ADJ EXECUTE>> Pressing the [4] key returns the screen to the state of step 2.
The color registration correction test is executed. (The [DATA] lamp flashes.)
When the test is complete, the test result (OK or error name) is displayed in the When the [#] key is pressed while test is in progress (while the [DATA] lamp is
upper row of the display area, and ****RESULT is displayed in the lower row of
lighting), the screen returns to the state of step 2.
the display area
<<During execution of BLT REFLECT RSLT>>
OK
The same as the key operations of step . During execution of BLT REFLECT
REG ADJ RESULT TEST.
Remarks The following message is displayed during initialization, when the
When the [2] key is pressed, the test results are displayed by incrementing them. cover is opened and during alarm.
When the [8] key is pressed, the test results are displayed by decrementing
them. NG
Pressing the [4] key returns the screen to the state of step 2.
REG REFLECT RSLT
Remarks The following message is displayed during initialization, when the
cover is opened and during alarm.
NG
BLT REFLECT TEST Executing judgment of GOOD/BAD of reflectance 1. Enter the self-diagnostic mode (level 1) and keep pressing the [2] or [8] key until
rate of color registration correction belt the following message is displayed.
BLT REFLECT RSLT Referring to result of the judgment of GOOD/BAD of
reflectance rate of color registration correction belt. DENS ADJ TEST
2. When the [6] key is pressed, the following message is displayed. Keep pressing
the [2] or [8] key until the target item is displayed.
3. When the [6] key is pressed, test of the item that is displayed on the panel is
executed.
<<During execution of REG ADJ EXECUTE>>
The density correction test is executed. (The [DATA] lamp flashes.)
When the test is complete, the test result (OK or error name) is displayed in the
upper row of the display area, and ****RESULT is displayed in the lower row of
the display area
OK
[When the [2] key is pressed, the test results are displayed by incrementing them.
When the [8] key is pressed, the test results are displayed by decrementing
them.
Pressing the [4] key returns the screen to the state of step 2.
When the [#] key is pressed while test is in progress (while the [DATA] lamp is 5. Pressing the [4] key terminates the test. (Returns to the status of step 1.)
lighting), the screen returns to the state of step 2. Density correction test items
<<During execution of DENS ADJ RESULT>>
Display Details
The same as the key operations of step 2. During execution of DENS ADJ
DENS ADJ EXECUTE Executing the density correction
EXECUTE.
<<During execution of DENS ADJ PAR - SET>> DENS ADJ PAR-SET Setting the control values with respect to the
automatic density correction
Setup of the density correction parameter is displayed.
DENS ADJ RESULT Referring to result of the density correction
<<During execution of AUTO CALIBRATION>>
AUTO CALIBRATION Automatic setting of the density sensor sensitivity
The automatic setting of the density sensor sensitivity correction value is correction value
executed. (The [DATA] lamp flashes.)
When the test is complete, the test result (OK or error name) is displayed in the
upper row of the display area, and ****RESULT is displayed in the lower row of
the display area
OK
When the [2] key is pressed, the test results are displayed by incrementing them.
When the [8] key is pressed, the test results are displayed by decrementing
them.
Pressing the [4] key returns the screen to the state of step 2.
When the [#] key is pressed while test is in progress (while the [DATA] lamp is
lighting), the screen returns to the state of step 2.
Remarks The following message is displayed during initialization, when the cover
is opened and during alarm.
NG
FUSER UNIT ********PRINTS DEC Prints Number of copies from the time of
installation of a new fuser unit up
to the present time is displayed.
TR BELT UNIT ********IMAGES DEC Images Number of copies from the time of
installation of a new belt unit up to
the present time is displayed.
5.2.1.9 Number of print copies counter display 5.2.1.10 Switching between the Factory mode and the Shipping mode
This self-diagnostic menu is used to display status of the number of copies of a printer. This self-diagnostic menu item is used to switch between the Factory mode and the
1. Enter the ordinary self-diagnostic mode and press the [2] key, [8] key until Shipping mode. To use for confirm of cause comsumables or maintenance parts.
"PRINTER STATUS" is displayed in the display area. (Pressing the [2]key Invalidation the fuse cut mode, when Factory mode.
increments the test item and pressing the [8] key decrements the test item.) 1. Enter the self-diagnostic mode (level 1) and keep pressing the [2] or [8] key until
2. When the [2], [8] key is pressed, statuses of the number of print copies are the following message is displayed.
displayed in order.(Pressing the [ * ] or [#] key is invalid.)
FACTORY MODE SET
3. Pressing the [4] key terminates the test. (Returns to the status of step 1.)
FACTORY FACTORY MODE Sets the Factory working mode (fuse cut invalid
MODE mode).
SHIPPING MODE Releases the Factory working mode to make the fuse
cut function valid.
FUSE INTACT BELT UNIT ****** Checks the fuse status of the transport belt unit.
FUSE UNIT ****** Checks the fuse status of the fuser unit.
Note:
******* indicates K-ID UNIT ****** Checks the fuse status of the K-1D unit.
INTACT or BLOWN.
Y-ID UNIT ****** Checks the fuse status of the Y-1D unit.
M-ID UNIT ****** Checks the fuse status of the M-1D unit.
C-ID UNIT ****** Checks the fuse status of the C-1D unit.
5.2.1.11 Self-diagnostic function setting Display Setting value Operation at the Function
setting value
This self-diagnostic menu is used to set valid/invalid of the error detection by the various
ID UNIT ENABLE Checks Valid/Invalid of ID installation check
sensors. CHECK operation
The error detection can be made invalid or valid for locating source of abnormality. DISABLE Not to check
However, this menu item requires expert knowledge to set among the engine operations. REG ADJUST ENABLE Stops Valid/Invalid of error stop by the
Handle this menu item with utmost care. ERROR color registration detection value
DISABLE Not to stop
Be sure to return the setting to the default setting upon completion of usage of this item.
DRUM OVER STOP Not to continue Setting of valid/invalid of continuance
1. Enter the self-diagnostic mode (level 1) and keep pressing the [2] or [8] key until LIFE when drum comes to end of its life
the following message is displayed. CONTINUANCE To continue
ENABLE *
1. Enter the self-diagnostic mode (level 1) and press the [2], [8] key until "LED
HEAD DATA" is displayed in the upper row of the display area. (Pressing the [2]
key increments the test item and pressing the [8] key decrements the test item.)
Press the [6] key when "LED HEAD DATA" is displayed in the display area.
2. When the [2] key or the [8] key is pressed, serial numbers of the K/Y/M/C LED
head data are displayed in order.
3. Pressing the [4] key terminates the test. (Returns to the status of step 1.)
K ** ** ** ****
xxxxxxxxxxxxx
** ** ** ****: Rev number
xxxxxxxxxxxxxxxx: serial number
←:[4]key
ADF Scan Position +** +**
→:[6]key →(to change):[6]key
↑:[2]key *2
←:[4]key
←:[4]key →:[6]key ←:[4]key
Mech Level Mech Level Set * *
→:[6]key →(to change):[6]key
*1
*1 decrement:[2]key,increment:[8]key,cancel:[#]key,confirm:[*]key
*2 ←digit move:[4]key,→digit move:[6]key,decrement:[2]key,increment:[8]key,cancel:[#]key,confirm:[*]key
(3) Display "Scanner Maint" as the Scanner Maintenace Menu show below.
Note! Refer to the Software Guide for the removal and installation procedures of
the CU board, HDD, and SRAM board <for CU board>.
2. When access to the EEPROM of the board to remove is impossible. section 2.4.1.1.10.4)
If the SERVICE CALL 104 [Engine EEPROM Error] is displayed on the operator When the board is replace with the new board, the new board has been set
panel with the board to remove, or is EEPROM data cannot be read-out, perform in the Factory working mode. Therefore, it should be switched to the Shipping
the following procedure by using the Maintenance Utilities. mode.
• Switch the mode by using the Maintenance Utilities section “2.4.1.1.10 Board
(1) Setting the serial number information (Maintenance Utilities Operation
setting function” – section “2.4.1.1.10.4 Factory/Shipping mode” screen.
Manual section 2.4.1.1.10.3)
The SAP serial number is applied to printer. The SAP serial number is
displayed in the top-most row of the serial number label. Its number indicates Note! Note that replacing the PU board with a new one without copying
the production place with 2 digits, manufacture date with 2 digits, serial information onto the new one from the board’s EEPROM clears information
number (sequential number) with 6 digits and revision number with 2 digits about the lives of units of the printer, including the belt, toner and image
totaling 12 digits number. drums, causing errors in managing these lives on the printer until the units
are replaced. The counts cleared with such PU board replacement are as
• Select PU Serial Number for the printer serial number, and Show Only Serial shown in the list below and chapter 2 Counter Specifications. When the
Number for the output mode. units are replaced with new ones, their respective counts except for Total
• The PU serial number is the 10 digits number excluding the revision number of 2 Sheets Fed are cleared, the errors being corrected.
digits among the 12 digits SAP serial number.
• Perform the above setting by using the Maintenance Utilities section “2.4.1.1.10
Board setting function” – section “2.4.1.1.10.3 Serial number information setting”. Item Contents Count contents
• To specify the PU serial number, enter the 11 digits number after adding “0” (Zero Fuser unit Fuser unit life count Number of print copies after
in single-byte character) at the top. (Be careful that the read-out data shows the 10 the new fuser unit is installed,
digits number.) after the data is converted to
equivalent number of A4 size
Enter the 11 digit number by adding “0” (Zero in single-byte character) before the paper counts.
10 digit number excluding the revision 2 digits that is shown in conceptual drawing
Belt unit Belt unit life count Number of print copies after
of “Serial number information setting” screen as shown below. the new belt unit is installed,
after the data is converted to
• The PU serial number is output to the System/Serial Number column of the equivalent number of A4 size
paper counts.
Enter the 11 digit number after adding “0” (zero in single-byte character)
before the 10 digit number. (Enter “OAEO1234567”.) ID unit : Black Life count of respective Number of print copies after the
Revision ID unit : Yellow ID units new ID unit is installed, after the
data is converted to equivalent
ID unit : Magenta number of A4 size paper counts.
ID unit : Cyan
Total number of papers Printer life count Total number of papers fed
fed
Print : Black Number of print copies Number of print copies after the
Print : Yellow of each ID new ID unit is installed.
Serial number label conceptual drawing
Print : Magenta
Print : Cyan
Configuration. Therefore, confirmation upon completion of rewriting the PU serial
number can be performed by printing the Configuration.
(2) Switching to the Shipping mode (Maintenance Utilities Operation Manual
Note! Perform the followings while a printer is in the still state. Do not perform the
followings during warm-up.
(1) Press the [2] or [8] key several times until the [Calibration] is displayed. Then,
press the [6] key.
6.1 Cleaning
Clean inside and outside of the MFP with clean dry cleaning cloth and small vacuum
cleaner (hand cleaner) as required.
Note! Be careful not to touch the image drum terminals, the LED lens array and
the LED head connectors.
(2) Open the scanner and press down the OPEN button to open the top cover.
The fuser unit gets very hot. Do not touch the fuser unit.
OPEN button
(3) Wipe the lens surface (at the four positions) of the LED head with soft tissue
paper gently and lightly.
Note! ・Do not use the solvents such as methyl alcohol or thinner for cleaning the
LED head lens because they can damage the LED head.
・When use OA cleaner, wipe out authenticity.
LED head
Note! Be sure to use a soft cloth or the like for cleaning the pickup roller.
Otherwise, the roller surface can be damaged.
Separation roller
Feed roller
Feed roller
Multi-paper tray
Tab
Note! If the rollers get too dirty, wipe them with a soft cloth lightly moistened with
neutral detergent, and then wipe it again with a soft cloth lightly moistened
with water.
(5) Open the inner Cover and wipe the rollers with a soft cloth lightly moistened with
water.
ADF Cover
Roller
Inner Cover
(3) Open the Roller cover.
Roller cover
Roller
Roller
Document glass
Clean inside of the MFP. (3) Remove the image drum cartridge.
1. Remove the four image drum cartridges and place them on a flat workbench.
Toner can adhere to the metal shaft located in between the fuser and the cyan image
2. Cover the removed image drum cartridge with a black paper.
drum cartridge depending on the print patter. Perform cleaning of inside of the MFP if
toner has adhered to the metal shaft.
Note! • The image drum (green tubular portion) is highly inherently-brittle. Be
(1) Turn off the power of the MFP.
very careful when handling it.
O I • Be very careful not to expose the image drum to direct sun light or
intense light (light of approx. 1500 lux or more). Do not leave it under
the normal illumination even indoor for 5 minutes or longer.)
(2) Open the scanner and press down the OPEN to open the top cover.
The fuser unit gets very hot. Do not touch the fuser unit.
OPEN button
(4) Remove the fuser unit. (5) Clean the metal shaft with soft clean cloth or soft tissue paper.
The fuser unit gets very hot. Be very careful not to touch the fuser
unit with your hands.
If it got hot, stop the work and wait until it cools down. After it has
cooled down, start the following steps.
1. Raise the fuser unit lock levers (two levers shown in blue) in the direction shown
Shaft
by the arrow.
2. Hold the handle of the fuser unit and remove it.
Note! For the error codes not described in this manual, refer to the Software Guide.
Trouble occurs
Error Code Details
3DE1 Black image drum life (The toner empty error is occurred after the image drum reached its life.)
3DE2 Cyan image drum life (The toner empty error is occurred after the image drum reached its life.)
The trouble that is Use the "Error code Perform more detailed 3DE3 Magenta image drum life (The toner empty error is occurred after the image drum reached its life.)
displayed by the list" and perform troubleshooting using the 3DE4 Yellow image drum life (The toner empty error is occurred after the image drum reached its life.)
LCD message. troubleshooting. Troubleshooting Flow. C020 Drum motor lock error
C0A1 Fan Motor Error1(Fuser cooling Fan)
C0A2 Fan Motor Error2(Poert supply cooling Fan)
C0A5 Fan Motor Error5(Engine Fan Motor Error)
Abnormal printed C0A6 Fan Motor Error6(Duplex Fan Motor Error)
image (and the Perform more detailed C1DA LCF unit detect error 1
trouble that is not troubleshooting using the C1DB LCF unit detect error 2
displayed by the Troubleshooting Flow. C260 Ramp error
LCD messages.) C270 Scanner error - carriage home position sensor not turning off
C280 Scanner error - carriage home position sensor not turning on
C291 Scanner error - carriage home position error
C37A Belt thermister shortened error
C37B Belt thermister open error
C37C Belt thermister temperature high
C37D Belt thermister temperature low
C383 Black toner sensor error
C393 Cyan toner sensor error
C3A3 Magenta toner sensor error
C3B3 Yellow toner sensor error
C3E2 Belt unit fuse cut error
C3EA Yellow image drum fuse cut error
C3EB Magenta image drum fuse cut error
C3EC Cyan image drum fuse cut error
C3ED Black image drum fuse cut error
C41A Upper thermistor short error
C41B Upper thermistor circuit open error
C41C Lower thermistor short error
C41D Lower thermistor circuit open error
C41E Compensation thermistor shortened error
C446 Upper heater temperature low
C449 Upper heater temperature high
C44A Thermistor slope Error
C466 Lower heater low temperature
C468 Lower heater temperature high
C46A Compensation heater temperature high
7.5.2 Printer error troubleshooting Error code Cause Error details Remedial measure
Error code Cause Error details Remedial measure Error code Cause Error details Remedial measure
CE82~ LED head Is the LED head connected No Install the LED C3B3~ Toner sensor Is the toner cartridge installed? No Install the toner
CE85 detection normally? head unit normally. C383 detection cartridge.
error Yes Check the LED error. Is the lock lever of the toner No Rotate the lock
(CE82=Y, HEAD fuse. (C3B3=Y, set? lever of toner to the
CE83=M, Is the LED HEAD fuse brown? Yes After checking fuse C3A3=M, lock position.
CE84=C, Does this error recur? No Turn on the power C393=C, Turn on the power
CE85=K) again. C383=K) This again.
Yes For the method of error does Yes Replace the toner
checking the LED not occur with Does this error recur? sensor assembly.
head unit fuse, the default
refer to section 7.6. settings.
Error code Cause Error details Remedial measure Error code Cause Error details Remedial measure
C468 The backup Turn on the power C37A~ Abnormal Is the cable from belt thermistor No Re-connect the
C466 roller again. C37D temperature to the high voltage board cables normally.
thermistor Does this error recur? Yes Replace the fuser of belt connected normally? Yes Turn on the power
has detected unit. C37A: Short- again.
an abnormal Does this error recur? Yes Replace the low circuit Does this error recur? No Replace the belt
temperature voltage power C37B: Open thermistsor.
(high supply unit. circuit
temperature C37C: High
or low temperature
temperature.) C37D: Low
temperature
C56A Option unit Turn on the power
C56B I/F error again. C020 Image drum The ID does not rotate normally. Check if the ID is
(C56A=Duplex Does this error recur? Yes Check for sure lock error installed normally
C56C Unit, connection of the Does the error display recur or not.
C56D C56B=2nd Tray, connectors. when the power is turned off Yes Replace the ID
Does this error recur? Yes Replace the option once and back on? unit.
C56C=3rd Tray unit. Yes Replace the ID
C56D=4th Tray) motor.
C56E When LCF is setting,Tray2 Unit Turn on the power C4E3 Fuser motor Fuser does not rotate normally. Check if the
I/F Error or Tray3 Unit I/F Error again. lock error fuser is installed
is report from PU. normally or not.
Yes Replace the fuser.
Interchange the error to LCF Does this error recur? Yes Replace the fuser
Unit I/F Error by CU. motor.
Occur:When communication
C4FA Media Media has wrapped around the Turn off the power.
has dropped off. wrapped fuser. Replace the fuser.
around the
C91D RFID Reader RFID read device error Yes Check for normal fuser error
not Installed connection of the
RFID R/W board. C5B2 Tray-2/3/4 C5B2=2nd Tray Replace the Tray
Does this error recur? Yes Replace the RFID C5B3 CPU clock board GOH-11.
R/W. Replace the C5B3=3rd Tray
C5B4 frequency
PU board. error C5B4=4th Tray
C91A RFID reader Interface error with the RFID 01: Same as the C5B5 When LCF is setting, Tray2 Replace the Tray
C91B I/F error reader is detected. error no. C91D Clock Adjust Error or Tray3 board
C91C 01: Communication error 02: Replace the Clock Adjust Error is report from
between the RFID reader RFID R/W
and the engine circuit board. PU.
boards. 03: Check for Interchange the error to LCF
02: Error in the wireless circuit normal Clock Adjust Error by CU.
of the RFID reader connection of
03: Communication error the antenna F041 Over than Over than available setting Remove the
between the RFID reader cable. available number tray is installed. available setting
and the toner cartridge. 04: Check if setting number tray.
quantity of the number tray
04: Error is detected in the RFID detection
toner cartridge. toner cartridge
is correct or error
(In more than 4)
not.
Error code Cause Error details Remedial measure Error code Cause Error details Remedial measure
F042 Error due Two or more toner cartridges of Install the cartridge D108 When LCF can not Lift up. Set the Paper of
to detection the same color are detected. of the specified the LCF Tray again.
of the toner in the specified
cartridges position. D109 Detect the paper capacity is Set the Paper of
of the same over.
color the LCF Tray again.
F03A~ Detection An unsupported toner cartridge has Replace it with an E010 Indicates that jam has occurred Take out the
F03D of an been detected. appropriate toner E020 in the paper path. jammed paper.
unsupported cartridge. Error E010 : Transport
F03A:Black toner cartridge position E570 Error E020 : Exit
toner
cartridge F03B:Yellow toner cartridge Error E570 : Duplex Entry
position
F03C:Magenta toner cartridge E01A Occur jam and Paper on the Take out the
position Transport Path jammed paper.
Change the
F03D:Cyan toner cartridge position Feeder-Assy.-
Regist.
C1DA LCF unit detect error 1 Replace the LCF Change the PU
C1DB LCF unit detect error 2 Unit Board board.
C46A Compensation Heater Temp high Turn on the E01B Occur jam around Fuser Unit Take out the
C46B Compensation Heater Temp Low power,after 30min. jammed paper.
Change the sensor
C5A2 Duplex Software Error Replace the Lever.
Duplex Unit Change the PU
board.
C5A3 Tray3 Software Error Change the Tray3
Board(GOH) E02A Occur jam and Paper on the Take out the
Exit Path jammed paper.
C5A4 Tray2 Software Error Change the Tray2 Change the sensor
Board(GOH) Lever.
Change the PU
C5A5 Software Error Change the PU board.
Board
E061 Tray1 check paper size error Change the paper
C5A6 Tray4 Software Error Change the Tray4 size or change the
Board(GOH) E062 Tray2 check paper size error
paper in Tray.
E063 Tray3 check paper size error
C5A7 When LCF is setting,Tray2 Undetected flash
E064 Tray4 check paper size error
software Error or Tray3 software memory software
E065 MP Tray check paper size error
Error is report from PU. error of Tray3.
Interchange the error to LCF E066 Occur:Difference between the Match the paper
actual paper size of LCF and size between the
Software Error by CU. realization of engine. paper size of LCF
Occur:Detect flash memory and setting of
software error of Tray. engine.
C5B0 Duplex Clock Adjust Error Change the Duplex E110 Indicates that jam has occurred
Unit in the vicinity of Duplex unit.
Error E110 : Misfeed from
C9A0 Offline stapler error Change the offline
stapler Duplex
Error code Cause Error details Remedial measure Error code Cause Error details Remedial measure
E120 Indicates that jam has occurred E160 Occur jam with the Tray4 Take out the
during feeding paper from the jammed paper.
Change the Frame
MP tray.
Assy-Hop.
Error E120: MP Tray Change the Tray4
board(GOH).
E130 Occur jam with the Tray1 Take out the
jammed paper. E16A Occur jam and Paper on the Take out the
Change the Board- Tray3 jammed paper.
RSF. Change the Frame
Change the Feeder- Assy-Hop.
Assy.-Regist. Change the Tray4
Change the PU board(GOH).
board.
E190 Paper feed jam at LCF Take out the
E13A Tray1 paper remaining Take out the jammed paper.
jammed paper. Change the Frame
Change the Board- Assy-Hop.
RSF. Change the GOI-
Change the Feeder- board.
Assy.-Regist.
Change the PU E19A Receive paper remain Take out the
board. information of Tray2 or Tray3, jammed paper.
and notice remain paper by CU
E140 Occur jam with the Tray2 Take out the when LCF is setting.
jammed paper.
Change the Frame E202 Paper feed jam Take out the
Assy-Hop. jammed paper.
Change the Tray2 Change the Board-
board(GOH). RSF.
Change the Feeder-
E14A Occur jam and Paper on the Take out the Assy.-Regist.
Tray2 jammed paper. Change the PU
Change the Frame board.
Assy-Hop.
Change the Tray2 E20A Occur jam and Paper on the Take out the
board(GOH). Feed Path jammed paper.
Change the Board-
E150 Occur jam with the Tray3 Take out the RSF.
jammed paper. Change the Feeder-
Change the Frame Assy.-Regist.
Assy-Hop. Change the PU
Change the Tray3 board.
board(GOH).
E400 Face Up Cover Jam Change the sensor
E15A Occur jam and Paper on the Take out the Lever.
Tray3 jammed paper. Change the cable.
Change the Frame Change the relay
Assy-Hop. board or PU board.
Change the Tray3
board(GOH). E52A Occur Duplex jam and Paper on Take out the
the Transport Path jammed paper.
Change the
Duplex Unit.
Note! ・Service calls C41E error, C41B error, C41D error, C37C error and C37D
error; These errors can occur when the printer temperature is below 0 .
Turn on the power again after the printer temperature has increased.
・Service call C9A0 error can release temporary, by restart the MFP with
stapler cover open.
E721 Error ADF document Jam due to non-arrival at the scan Open the ADF cover, E727 Error ADF document Activation of a sensor at an unintended Open the ADF cover,
jam sensor – Although the fed document remove every jammed jam timing – The scan sensor, regist paper remove every jammed
is transferred to a certain distance, the document from the paper sensor, hopping sensor or reverse document from the paper
scan sensor does not become active. feed path, and close the paper sensor becomes active at feed path, and close the
(Simplex and Duplex) ADF cover. an unintended timing. (Simplex and ADF cover.
Duplex)
Code Category Cause Error details Measure Code Category Cause Error details Measure
E728 Error ADF document Detection of chattering of a sensor Open the ADF cover, C280 ServiceCall Scanner home The home position sensor does not Power cycle the unit.
jam – Chattering of a sensor is detected. remove every jammed position error become active in the designated period If the power cycle does not
Once a sensor becomes active, the document from the paper of time – The carriage does not reach work to recover from the
sensor becomes inactive in 18mm feed path, and close the the home position in the designated error, the unit needs repair.
feeding of the document. Then the ADF cover. period of time. The sensor malfunctions.
inactive sensor becomes active in The possible cause is
the next 18mm feeding. (Simplex and the damage of the home
Duplex) position sensor, the belt
that moves CIS, or the FB
E741 Error ADF Reverse paper sensor stuck jam/ Open the ADF cover, motor.
document jam detection of out-of-spec oversized remove every jammed
documents – The reverse paper sensor document from the paper C291 ServiceCall Scan position Scan position detect error – The black Power cycle the unit and
does not become inactive when the feed path, and close the detect error edge is not detected in scanning. retry to scan.
document is transferred to the distance ADF cover. If the error occurs again
exceeding the maximum page size. in the next scan, the unit
(Duplex) needs repair.
The calibration sheet may
E742 Error ADF Detection of out-of-spec undersized Open the ADF cover, not be installed properly.
document jam documents – The reverse paper sensor remove every jammed
becomes inactive before the document document from the paper none Error ADF cover ADF cover open Close the ADF cover.
is transferred by the distance equal to feed path, and close the open
the minimum page size. (Duplex) ADF cover.
none Warning/ Scanner Carriage warning – The carriage does Perform the recovery
E743 Error ADF document Non-arrival at the regist paper sensor at Open the ADF cover, Error carriage not return to the home position after the procedure according to the
jam reversing to the front – After reversing remove every jammed warning scan. This error may occur when a user guidance.
to the front, the regist paper sensor document from the paper presses the document hard against the
does not become active in a lapse of a feed path, and close the FB to scan.
certain period of time. (Duplex) ADF cover.
F110 ServiceCall Communication System CPU - Scanner CPU If the error occurs frequently,
E744 Error ADF document Non-arrival at the regist paper sensor Open the ADF cover, error between communication error check for the proper
jam at reversing to the back – When the remove every jammed system CPU connection between the CU
document is transferred following document from the paper and Scanner PCB and the SU PCB.
reversal to the back, the regist paper feed path, and close the CPU
sensor does not become active. ADF cover.
(Duplex) F111 ServiceCall Scanner Scanner response anomaly The SU PCB, the scanner
response or the scanner firmware
E870 Error ADF document ADF open jam – A document jam is Remove every jammed anomaly may have some problems.
jam caused by opening of the ADF while document from the paper
the RADF is operating. feed path, and close the F112 ServiceCall Controller CU-PU communication error detected If the error occurs frequently,
ADF cover. response by the scanner check for the proper
anomaly connection between the CU
C260 ServiceCall Scanner lamp Lamp error – Exposure adjustment has Power cycle the unit. PCB and the SU PCB.
error failed. If the power cycle does not
work to recover from the F113 ServiceCall Scanner CPU Anomalous program on the scanner The SU PCB, the scanner
error, the unit needs repair. exception side or the scanner firmware
The CIS may be damaged. may have some problems.
C270 ServiceCall Scanner home The home position sensor does not Power cycle the unit. F114 ServiceCall Scanner CPU CPU exception on the scanner side The SU PCB, the scanner
position error become inactive in the designated exception or the scanner firmware
If the power cycle does not may have some problems.
period of time – The carriage does not work to recover from the
move from the home position in the error, the unit needs repair.
designated period of time.
The possible cause is
the damage of the home
position sensor, the belt
that moves CIS, or the FB
motor.
7.5.4 Preparation for troubleshooting (9) Paper size error (error code E061, E062, E063, E064, E065).............................187
(9-1) Jam occurs when paper end is located near the IN1 sensor.....................187
(1) LCD display error.................................................................................................163
(10) ID unit Up/Down error (Service call CE7A)..........................................................188
(1-1) LCD does not display anything..................................................................163
(10-1) Error occurs during the Up movement of the ID unit.................................188
(1-2) Error messages related to Operator Panel are displayed..........................163
(10-2) Error occurs during the Down movement of the ID unit.............................188
(2) Abnormal operations of printer after the power is turned on................................164
(11) Fuser unit error (error C41A,C41B,C449,C446,C41C,C41D,C468,C466)...........189
(2-1) Any operation does not start at all.............................................................164
(11-1) Error occurs immediately after the power is turned on..............................189
(2-2) Abnormal sound is heard...........................................................................164
(11-2) Error occurs approx. 1 minute after the power is turned on.......................189
(2-3) Bad odors are generated...........................................................................165
(2-4) Rise-up time is slow...................................................................................165 (12) Motor fan error (error code C0A2, C0A1, C0A5, C0A6)......................................190
(12-1) The low voltage power supply fan does not rotate immediately
(3) Paper feed jam (error code E130: 1st tray)..........................................................176
after the power is turned on.......................................................................190
(3-1) Jam occurs immediately after the power is turned on. (1st tray)................176
(12-2) Duplex fan does not rotate during the Duplex printing...............................190
(3-2) Jam occurs immediately after the paper feed is started. (1st tray)............176
(12-3) All fans of the printer do not rotate.............................................................190
(4) Feed jam (error code E202).................................................................................178
(13) Print speed is slow. (Performance is low.)............................................................191
(4-1) Jam occurs immediately after the power is turned on................................178
(13-1) Print speed decreases...............................................................................191
(4-2) Jam occurs immediately after the paper feed is started............................178
(14) Option unit cannot be recognized.........................................................................191
(5) Paper feed jam (error code E120: Multipurpose tray)..........................................179
(14-1) Duplex unit cannot be recognized..............................................................191
(5-1) Jam occurs immediately after the power is turned on.
(14-2) Option try unit cannot be recognized.........................................................191
(Multipurpose tray).....................................................................................179
(14-3) LCF unit cannot be recognized..................................................................192
(5-2) Jam occurs immediately after paper feed is started.
(Multipurpose tray).....................................................................................180 (15) LED head cannot be recognized. (error code CE82, CE83, CE84, CE85)..........193
(15-1) Service call CE82 to CE85 (LED HEAD Missing)......................................193
(6) Paper running jam (error code E010)...................................................................181
(6-1) Jam occurs immediately after the power is turned on................................181 (16) Toner cartridge cannot be recognized. (error code C3B3,C3A3,C393,C383) .....194
(6-2) Jam occurs immediately after a paper is taken into printer........................181 (16-1) Error caused by the consumable items......................................................194
(6-3) Jam occurs in the middle of paper running path........................................182 (16-2) Error caused by the toner sensor..............................................................194
(6-4) Jam occurs immediately after paper has reached the fuser......................183 (16-3) Error caused by the defective mechanism.................................................195
(7) Paper unloading jam (error code E020)...............................................................183 (17) Fuse cut error (error codes C3EA,C3EB,C3EC,C3ED,,C3E2,C4C0) .................195
(7-1) Paper unloading jam occurs immediately after the power is turned on. .................. 181 (17-1) Fuse cut error............................................................................................195
(7-2) Paper unloading jam occurs after a paper is taken into printer..................184 (18) Humidity sensor error (error code CE51).............................................................196
(7-3) Paper unloading jam occurs in the middle of paper running path. ............185 (18-1) Humidity sensor error................................................................................196
(8) Two-sided printing jam (error code: E580, E520, E110, E510, E570)..................185 (19) LCF Paper feed jam (error code E190)................................................................196
(8-1) Two-sided printing jam occurs immediately after the power is turned on... 185 (19-1) Jam occurs immediately after the power is turned on...............................196
(8-2) Two-sided printing jam occurs during taking in the paper (19-2) Jam occurs immediately after the paper feed is started............................197
into Duplex unit..........................................................................................186 (20) Wiring diagram.....................................................................................................198
(8-3) Two-sided printing jam occurs in the process of reversing paper...............186
(8-4) Two-sided printing jam occurs during transporting paper Note! When replacing the PU board, read the EEPROM chip contents of the
inside the Duplex unit.................................................................................187 old board first, and copy them to the new board upon completion of the
(8-5) Paper is not supplied from the Duplex unit to the regist roller....................187 replacement. (Refer to section 5.4.1 Precautions when replacing the engine
control board.)
45376001TH Rev.7 162 /
7. Troubleshooting and repair procedure
Action to be taken
Check item Check work
at NG
Error message Check the error contents by referring to the Error Follow the
Message List. instruction.
7.5.4. (2) Abnormal operations of printer after the power is turned on (2-2) Abnormal sound is heard.
(2-1) Any operation does not start at all.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (2-2-1) Check loss of synchronization of motor (Driver error)
(2-1-1) Check the peripherals of the power supplies
Operating conditions Check if operations of the respective motors are Replace the PU
of the respective normal or not by using the self-diagnostic mode. board.
Primary AC power
Check the supplied voltage of the AC power Supply the AC motors Check if any load exists or not.
source that is source. power. "Buzzer" sound when an error occurs.
connected to the
printer.
Condition of the Check for normal wiring conditions of the Replace the
motor cable respective motors. motor cable.
5V power and 24V Check the power supply voltages at the POWER Replace the low Perform the visual check and measure resistance Re-connect the
power that are connector of the CU/PU board. The follow voltage power at open circuit with VOM as follows. cable for normal
supplied to the CU/ voltage must appear respectively. supply. Remove the motor cable at the board end. conditions.
PU board. PU ⑦ Measure resistance between the respective pins
Pin 1,2,3,4:24V of the removed cable and FG with VOM.
Pin 5,6,7,8:0VP
(2-2-2) Check loss of synchronization of motor (Abnormal load of the consumable item)
Pin 9,10:0VL
Pin 11,13:5V Operating conditions Check if operations of the respective motors are Replace the
CU ⑦ of the respective normal or not by using the self-diagnostic mode. corresponding
motors Check if any load exists or not. consumable
Pin 1,2,3:5V "Buzzer" sound when an error occurs. item.
Pin 4,5,6:0VL If any attempt
Pin 10,11:0VP of using new
part as a trial
Pin 12,13:24V
is going to be
made, be sure to
(2-1-2) Check the system connection use the System
Maintenance
Connection condition
Check contents of (1-1). Follow the Menu FUSE
of Operator Panel Any operation of a printer will not start until the contents of (1-1). KEEP MODE.
Operator Panel is detected and is started of its
operation.
Operating conditions Check if operations of the respective motors are Replace the (2-3-1) Locating the exact position of generating bad odor
of the respective normal or not by using the self-diagnostic mode. corresponding
motors Check if any load exists or not. consumable Fuser unit Remove the fuser unit and check the odor. Implement
"Buzz buzz" sound is generated when an error item. section (2-3-2).
occurs. If any attempt
of using new Low voltage power Remove the low voltage power supply unit and Replace the low
part as a trial supply unit check the odor. voltage power
is going to be supply unit
made, be sure to
use the System (2-3-2) Check conditions of the fuser unit
Maintenance
Menu FUSE Life count of fuser
Check the life count of the fuser unit by using the The fuser close
KEEP MODE. unit self-diagnostic mode. to the new fuser
unit smells some
Installation condition Check by visual inspection if the respective Replace an odors.
of each consumable consumable items are installed in their normal appropriate
item positions in which gears of the consumable items mechanical part Check that no Check that no foreign materials such as paper Remove the
engage accurately or not. as required, or foreign material are stuck inside of the fuser unit. foreign material.
adjust or repair exists in fuser unit.
Wiring conditions
Check if the cable contacts with the fan blade Correct the (2-4) Rise-up time is slow.
of the cables in because wiring conditions of the cables near fan wiring conditions
the vicinity of the is poor or not. of the cable. Action to be taken
respective cooling "Clap, clap" sound is generated when an error Check item Check work
at NG
fans occurs.
(2-4-1) Check the fuser unit
(2-2-5) Check installation condition of mechanical parts
Halogen lamp Check that 120V or 230V is shown on the label Replace the
Check the Remove the CU/PU board, and inspect the they are not
If on the rear of the fuser unit. fuser unit.
installation installation conditions of the partition plate by hooked on the (120V:ODA,230V:ODA/OEL)
conditions of the visual inspection. normal specified
partition plate under positions, correct
the CU/PU boards. them.
When paper jams occur or paper remains in the printer, "Paper Jam", or "Paper Remain"
is displayed on the operation panel.
J7 J9
A method to remove the paper is displayed, remove the paper in the printer according to (E120:MISS FEED AT
(E020:EXIT)
[Handling]. J13 FRONTFEEDER)
In addition, A method to remove paper is also described in the reference page at the right (E01B:Around Fuser Unit) J5(E202:FEED)
J8 J6 J12(E061:PAPER
table. (E570:DUPLEX EXITsensor (E010:TRANSPORT) SIZE ERROR)
ENTRY) WR sensor
DUP-IN
sensor
J10
(E130:TRAY1)
Open Cover
Paper Jam
Top Cover
Page 169
Open Cover
Paper Remain
Top Cover
Multi-paper tray
(2) Push up the center handle (blue), to open the front cover.
Front cover
Front cover
(3) Uninstall the four image drum cartridges and put them on a flat table.
Open Cover Open Cover
Starter toner cartridge
Paper Remain Paper Jam
Top Cover Top Cover
Image drum
cartridge
(4) Cover the uninstalled image drum cartridges with black paper.
Black paper
OPEN buttom
Plate
(b) If you do not see the top edge of paper Set the fuser unit in the printer body and fold backward the lock lever (2
Pull up the jammed paper slowly while pushing the jam release lever of the fuser levers). Lock lever of the fuser unit (Blue)
unit.
Handle
Pull the jammed paper to the front side while pressing the jam release lever.
(1) Hold and press down the jam release lever of the Duplex unit to open the Duplex
unit cover.
If jam occur the Inner Finisher(MC780dnf only) (4) Close the Finisher cover.
(1) Open the Scanner.
Scanner
Handle
Cover
Document Jam If the edge of the document can been seen under the paper guide, lift the paper
guide and then pull out the document.
In the Duplex Paper Path
(1) While opening the ADF cover, pull out the document from the duplex paper path.
paper guide
If the edge of the document cannot be seen in the ADF, lift the document tray
and then pull out the document.
Pull down the document tray.
(3) Hold jammed document by the top edge, and gently pull it out.
If jam occur the Staple in the Inner Finisher(MC780dnf only) (4) Pull down the guide, pay attention to staple.
(1) Open the Scanner.
Scanner
Handle
Cover
(6) Return to the guide.
(8) Close the Finisher cover. If jam occur the Staple in the Offline stapler(MC780dn only)
(1) Open the offline stapler cover.
7.5.4. (3) Paper feed jam (error code E130: 1st tray) (3-2) Jam occurs immediately after the paper feed is started. (1st tray)
(3-1) Jam occurs immediately after the power is turned on. (1st tray)
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (3-2-1) Check condition of the paper running path
(3-1-1) Check condition of the paper running path Paper running path Check if paper is jammed or not in the paper R
emove the
of the front unit running path. jammed paper.
aper running path
P Open the front cover check if paper is not Remove the
of the front unit jammed in the paper running path. jammed paper. Check the paper Open the 1st Tray and check the paper guide Set the paper
guide of 1st Tray position guide to correct
Check the paper Open the 1st Tray and check the paper guide Set the paper position
guide of 1st Tray position guide to correct
position (3-2-2) Check condition of the mechanical parts
(3-1-2) Check condition of the mechanical parts Check the sensor Check if shape and movement of the sensor Replace the
levers of the paper levers have any abnormality or not. sensor with the
heck the sensor
C Check if shape and movement of the sensor Replace the entrance sensor good sensor
levers of the paper levers have any abnormality or not. sensor lever with 1 and the paper lever.
entrance sensor the good sensor entrance sensor 2.
1 and the paper lever.
entrance sensor 2. Check the separator Check if any foreign materials such as paper Remove the
assemblies of the dust on the surface of the feed roller or of the foreign material.
(3-1-3) Check condition of electrical parts feed roller, the pickup roller or not.
pickup roller and the
Check the detection Confirm that the sensor signals are normally Replace either tray. Check if the feed roller or the pickup roller has Replace the
condition of the detected by using the Maintenance Menu the PU board worn out or not. separator
sensor signal. SWITCH SCAN function. or the front assemblies of the
sensor board feed roller, pickup
(RSF PCB) roller and tray.
or connection
cable. (3-2-3) Motor operation check
Check output signal Check for the following signals at the FSNS Replace the Paper feed motor Confirm that the paper feed motor works Replace the PU
level of the paper connector of the PU board. front sensor normally by using the Motor & Clutch Test of the board or the
entrance sensor 1 board (RSF self-diagnostic mode. paper feed motor.
Pin-4: Paper entrance sensor 1
and that of the paper Pin-3: Paper entrance sensor 2 PCB)
entrance sensor 2. Paper feed motor Remove the HP_PSZCL connector of the PU Replace the PU
Confirm that the above signal levels change driver board and check the followings at the connector board.
when the sensor lever is operated. side.
Several MΩ between pin-1 – FG.
Check the power Check the 5V power at the FSNS connector Replace the Several MΩ between pin-2 – FG.
voltages supplied of the front sensor board (RSF PCB). connection Several MΩ between pin-3 – FG.
to the front sensor Pin-1: 5V power supply cable. Several MΩ between pin-4 – FG.
board (RSF PCB) Pin-5: 0VL
(3-2-4) Check the system connection (3-2-6) Check the system connection
Paper feed motor Check the connection condition of the cable. Replace the Paper feed clutch
Check the connection condition of the cable. Replace the
drive cable Check if the connector is connected in the half- cable with the cable Check if the connector is connected in the half- cable with the
way only or not, and check if the connector good cable way only or not, and check if the connector good cable
is inserted in a slanted angle or not. Check that normalizes is inserted in a slanted angle or not. Check that normalizes
also that cables are assembled without any the connection also that cables are assembled without any the connection
abnormality. condition. abnormality. condition.
Paper feed motor Check that any cable is not pinched during Replace the Paper feed clutch Check that any cable is not pinched during Replace the
drive cable assembling of the printer. cable with the cable assembling of the printer. solenoid and re-
Remove the HP_PSZCL connector of the PU good cable Remove the CL1 connector of the PU board assemble the
board and check the followings at the cable side. that normalizes and check the followings at the cable side. printer correctly.
Short circuit between pin-1 – FG the connection
Short circuit between pin-1 – FG
Short circuit between pin-2 – FG condition.
Remove the CL1 connector of the PU board
Short circuit between pin-3 – FG
and check that approx. 240Ω can be measured
Short circuit between pin-4 – FG
between pin-1 and pin-2.
Paper feed motor Remove the HP_PSZCL connector of the Replace the
PU board and check that approx. 3.4Ω can be paper feed motor.
measured between pin-1 -pin-2 at the cable end,
and that approx. 5Ω can be measured between
pin-3 -pin-4 respectively.
Paper feed clutch Confirm that the paper feed clutch or regist Replace the PU
clutch works normally by using the Motor & board, or replace
Clutch Test of the self-diagnostic mode. the paper feed
Remove the metal plate from the right side of a clutch or regist
printer so that the clutch becomes visible. Then, clutch.
check operation of the clutch.
7.5.4. (4) Feed jam (error code E202) (4-2) Jam occurs immediately after the paper feed is started.
(4-1) Jam occurs immediately after the power is turned on.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (4-2-1) Check condition of the paper running path
(4-1-1) Check condition of the paper running path Paper running path Check if paper is jammed or not in the paper R
emove the
of the front unit running path. jammed paper.
aper running path
P Open the front cover check if paper is not Remove the
of the front unit jammed in the paper running path. jammed paper. Check the paper Open the 1st Tray and check the paper guide Set the paper
guide of 1st Tray position guide to correct
Check the paper Open the 1st Tray and check the paper guide Set the paper position
guide of 1st Tray position guide to correct
position (4-2-2) Check condition of the mechanical parts
(4-1-2) Check condition of the mechanical parts Check the sensor Check if shape and movement of the sensor Replace the
levers of the paper levers have any abnormality or not. sensor with the
heck the sensor
C Check if shape and movement of the sensor Replace the entrance sensor 1, good sensor
levers of the paper levers have any abnormality or not. sensor with the that of the paper lever.
entrance sensor 1, good sensor entrance sensor 2
that of the paper lever. and that of the WR
entrance sensor 2 sensor.
and that of the WR
sensor. (4-2-3) Motor operation check
(4-1-3) Check condition of electrical parts Paper feed motor Confirm that the paper feed motor works Replace the PU
normally by using the Motor & Clutch Test of the board, or replace
Check the detection Confirm that the sensor signals are normally Replace either self-diagnostic mode. the paper feed
condition of the detected by using the Maintenance Menu the PU board motor.
sensor signal. SWITCH SCAN function. or the front
sensor board Paper feed motor Remove the HP_PSZCL connector of the PU Replace the PU
(RSF PCB) driver board and check the followings at the connector board.
or connection side.
cable. Several MΩ between pin-1 – FG
Several MΩ between pin-2 – FG
Check the output Check for the following signals at the FSNS Replace the Several MΩ between pin-3 – FG
signal levels of the connector of the PU board. front sensor Several MΩ between pin-4 – FG
paper entrance Pin-4: Paper entrance sensor 1 board (RSF
sensor 1, that of Pin-3: Paper entrance sensor 2 PCB)
the paper entrance Pin-2: WR sensor
sensor 2 and that of
the WR sensor. Confirm that the above signal levels change
when the sensor lever is operated.
Check the power Check the 5V power at the FSNS connector Replace the
voltages supplied of the front sensor board (RSF PCB). connection
to the front sensor Pin-1: 5V power supply cable.
board (RSF PCB) Pin-5: 0VL
Action to be taken 7.5.4. (5) Paper feed jam (error code E120: Multipurpose tray)
Check item Check work
at NG (5-1) Jam occurs immediately after the power is turned on. (Multipurpose tray)
(4-2-4) Check the system connection
Action to be taken
Check item Check work
at NG
Paper feed motor Check the connection condition of the cable. Replace the
drive cable Check if the connector is connected in the half- cable with the (5-1-1) Check condition of the paper running path
way only or not, and check if the connector good cable
is inserted in a slanted angle or not. Check that normalizes
also that cables are assembled without any the connection aper running path
P
Check if paper is jammed or not in the paper Remove the
abnormality. condition. of the multipurpose running path. jammed paper.
tray
Paper feed motor Check that any cable is not pinched during Replace the
drive cable assembling of the printer. cable with the Check the Open the multipurpose trayand check the paper Set the paper
Remove the HP_PSZCL connector of the PU good cable paper guide of guide position guide to correct
board and check the followings at the cable side. that normalizes multipurpose tray position
Short circuit between pin-1 – FG the connection
condition. (5-1-2) Check condition of the mechanical parts
Short circuit between pin-2 – FG
Short circuit between pin-3 – FG
Short circuit between pin-4 – FG heck the sensor
C
Check if shape and movement of the sensor Replace the
levers of the paper levers have any abnormality or not. sensor with the
Paper feed motor Remove the HP_PSZCL connector of the Replace the entrance sensor 2 good sensor
PU board and check that approx. 3.4Ω can be paper feed motor. and the WR sensor. lever.
measured between pin-1 -pin-2 at the cable end,
and that approx. 5Ω can be measured between (5-1-3) Check condition of electrical parts
pin-3 -pin-4 respectively.
Check the detection Confirm that the sensor signals are normally Replace either
condition of the detected by using the SWITCH SCAN function of the PU board
sensor signal. the self-diagnostic mode. or the front
sensor board
(RSF PCB)
or connection
cable.
Check the power Check the 5V power at the CN connector of Replace the
voltages supplied the front sensor board (RSF PCB). connection
to the front sensor Pin-1: 5V power supply cable.
board (RSF PCB) Pin-5: 0VL
(5-2) Jam occurs immediately after paper feed is started. (Multipurpose tray) Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (5-2-3) Motor operation check
(5-2-1) Check condition of the paper running path Paper feed motor Confirm that the paper feed motor works Replace the PU
normally by using the Motor & Clutch Test of the board, or replace
aper running path
P
Check if paper is jammed or not in the paper Remove the self-diagnostic mode. the paper feed
of the multipurpose running path. jammed paper. motor.
tray
Paper feed motor Remove the HP_PSZCL connector of the PU Replace the PU
Sheet Receive of the
Confirm that the Sheet Receive has moved up Correct driver board and check the followings at the connector board.
multipurpose tray normally. installation of side.
Confirm that the support spindle and spring of the above parts
Several MΩ between pin-1 – FG
the Sheet Receive have been installed in the so that the
Several MΩ between pin-2 – FG
specified positions normally. Sheet Receive
Several MΩ between pin-3 – FG
moves up to
Several MΩ between pin-4 – FG
the specified
position
normally. (5-2-4) Check the system connection
Check the Open the multipurpose trayand check the paper Set the paper Paper feed motor
Check the connection condition of the cable. Replace the
paper guide of guide position guide to correct drive cable Check if the connector is connected in the half- cable with the
multipurpose tray position way only or not, and check if the connector is good cable
inserted in a slanted angle or not. that normalizes
Check also that cables are assembled without the connection
(5-2-2) Check condition of the mechanical parts
any abnormality. condition.
Check the sensor Check if shape and movement of the sensor Replace the
Paper feed motor Check that any cable is not pinched during Replace the
levers of the paper levers have any abnormality or not. sensor with the
drive cable assembling of the printer. cable with the
entrance sensor 2 good sensor
Remove the HP_PSZCL connector of the PU good cable
and the WR sensor. lever.
board and check the followings at the cable side. that normalizes
Short circuit between pin-1 – FG the connection
Planetary gear for Rotate the paper feed motor (FRONT MOTOR) Replace the condition.
paper feed control using the Motor & Clutch Test of the self- planetary gear Short circuit between pin-2 – FG
diagnostic mode, and confirm that both of the box Short circuit between pin-3 – FG
two planetary gears rotate at the bottom position. Short circuit between pin-4 – FG
(The planetary gear box can be located because
it is the white molded block that is located on the Paper feed motor Remove the HP_PSZCL connector of the Replace the
right side when the front cover is opened.) PU board and check that approx. 3.4Ω can be paper feed
measured between pin-1 -pin-2, and that approx. motor.
Front cover Confirm that the locks in the right and left of the Replace the font 5Ω can be measured between pin-3 -pin-4
front cover are locked normally. cover assembly respectively.
Check the feed roller Check if any foreign materials such as paper Remove the
and the pickup roller. dust on the surface of the feed roller or of the foreign material.
pickup roller or not.
Check if the feed roller has worn out or not. Replace the feed
roller.
7.5.4. (6) Paper running jam (error code E010) (6-2) Jam occurs immediately after a paper is taken into printer.
(6-1) Jam occurs immediately after the power is turned on.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (6-2-1) Check condition of the paper running path
Action to be taken (6-3) Jam occurs in the middle of paper running path.
Check item Check work
at NG
Action to be taken
Check item Check work
(6-2-4) Check the system connection at NG
Paper feed motor Check the connection condition of the cables. Normalize the (6-3-1) Motor operation check
drive cable, ID motor PU board HP_PSZCL connector , DC ID connection
drive cable, belt connector , DCHEAT connector , BELT ID condition. Paper feed motor
Confirm that the paper feed motor, belt motor Replace the PU
motor drive cable, UP connector , RELAY connector . Replace the driver, belt motor and ID motor work normally by using the Motor board, or replace
ID Up motor drive Check if the connector is connected in the half- cable with the driver and ID motor & Clutch Test of the self-diagnostic mode. the defective
cable, fuser motor way only or not, and check if the connector is normal cable. Check if any load exists or not. motor among
drive cable inserted in a slanted angle or not. paper feed
Check also that cables are assembled without motor, belt motor
any abnormality. and ID motor, or
replace the ID
Paper feed motor Check that any cable is not pinched during Replace the unit or belt unit.
drive cable, ID motor assembling of the printer. cable with the If any attempt
drive cable, belt Remove the BELT ID UP connector of the PU good cable of using new ID
motor drive cable, ID board and check the followings at the connector that normalizes unit or new belt
Up motor drive cable side. the connection unit as a trial
condition. is going to be
Short circuit between pin-1 – FG made, be sure to
Short circuit between pin-2 – FG use the System
Short circuit between pin-3 – FG Maintenance
Short circuit between pin-4 – FG Menu FUSE
Short circuit between pin-5 – FG KEEP MODE.
Short circuit between pin-6 – FG
Short circuit between pin-7 – FG
Paper feed motor, Remove the BELT ID UP connector of the PU Replace either
Short circuit between pin-8 – FG
belt motor board and check the followings at the connector paper feed
Remove the HP_PSZCL connector of the PU side. motor, belt motor
board and check the followings at the cable side. or PU board.
Several MΩ between pin-5 – FG
Short circuit between pin-1 – FG Several MΩ between pin-6 – FG
Short circuit between pin-2 – FG Several MΩ between pin-7 – FG
Short circuit between pin-3 – FG Several MΩ between pin-8 – FG
Short circuit between pin-4 – FG
Remove the HP_PSZCL connector of the PU
board and check the followings at the connector
Paper feed motor, Remove the respective connectors from the Replace paper side.
belt motor, ID Up board, and confirm that the following resistance feed motor, belt
motor exists between the corresponding pins, at the motor, ID Up Several MΩ between pin-1 – FG
cable side. motor. Several MΩ between pin-2 – FG
Several MΩ between pin-3 – FG
PU board HP_PSZCL connector Several MΩ between pin-4 – FG
Between pin-1 - pin-2 Approx. 3.4Ω or approx. 5Ω.
Between pin-3 - pin-4 Approx. 3.4Ω or approx. 5Ω.
PU board BELT ID UP connector
Between pin-1 - pin-2 Approx. 6.1Ω or approx. 8.5Ω.
Between pin-3 - pin-4 Approx. 6.1Ω or approx. 8.5Ω.
Between pin-5 - pin-6 Approx. 3.4Ω or approx. 5Ω.
Between pin-7 - pin-8 Approx. 3.4Ω or approx. 5Ω.
(6-4) Jam occurs immediately after paper has reached the fuser. 7.5.4. (7) Paper unloading jam (error code E020)
(7-1) Paper unloading jam occurs immediately after the power is turned on.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
(6-4-1) Motor operation check at NG
Fuser unit Check that the fuser unit is installed normally. Install the fuser
(Is it pushed in down to the bottom-most point?) unit correctly in
a printer.
(7-1-4) Check the system connection (7-2-2) Check condition of the mechanical parts
Face Up Stacker
Confirm that it is either fully opened or fully Eliminate any (7-2-4) Check the system connection
Cover closed in-between
condition of the Fuser motor drive Check the connection condition of the cables. Replace the
cover between cable PU board DCHEAT connector , Check if the cable with the
the fully open connector is connected in the half-way only or good cable
position and fully not, and check if the connector is inserted in a that normalizes
closed position. slanted angle or not. Check also that cables are the connection
assembled without any abnormality. condition.
Duplex pull-in gate Confirm that the Duplex pull-in gate works Replace the
normally by using the Motor & Clutch Test of the Duplex pull- Fuser motor Replace the
self-diagnostic mode. in gate or the fuser motor.
Is it set to the paper unloading side normally? Duplex solenoid
Rear panel
Check that the installation condition of the rear emove the rear
R
panel hampers smooth movement of a paper in panel and re-
the paper running path, or not. install it.
Paper running path Check that any mechanical load does not exist Correct the
of unloading unit that hampers the smooth movement of paper in portion that
the paper running path of the paper unloading becomes
unit, by the visual inspection. mechanical load.
Check if the paper unloading motor becomes
difficult to rotate or not.
(7-3) Paper unloading jam occurs in the middle of paper running path. 7.5.4. (8) Two-sided printing jam (error code: E580, E520, E110, E570)
(8-1) Two-sided printing jam occurs immediately after the power is turned on.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
(7-3-1) Motor operation check at NG
Check the sensor Check if shape and movement of the sensor Replace the
levers of the levers have any abnormality or not. Duplexunit.
respective sensors
of the Duplex unit.
Check the detection onfirm that the sensor signals are normally
C Replace the
condition of the detected by using the SWITCH SCAN function of Duplexunit.
sensor signal. the self-diagnostic mode.
For all sensors except the Dup-IN sensor, check
the detection condition of the respective sensor
in the two status: One is the status in which
paper remains inside the Duplex unit. The other
is the status in which paper is removed from the
Duplex unit.
(8-2) Two-sided printing jam occurs during taking in the paper into Duplex unit. Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (8-2-4) Motor operation check
(8-2-1) Solenoid operation check Duplex motor Confirm that the Duplex solenoid works normally Replace the
by using the Motor & Clutch Test of the self- Duplexunit.
Duplex solenoid Confirm that the Duplex solenoid works normally Replace the diagnostic mode.
by using the Motor & Clutch Test of the self- Duplexunit. Open the rear cover and check rotation of the
diagnostic mode. roller.
Separator DUP Check visually movement of the gate by using Replace the Duplex pull-in/ Check if the pull-in/reversing roller of the Duplex Replace the
(Paper unloading/ the Motor & Clutch Test of the self-diagnostic Duplexunit. reversing roller and unit contacts or not with the pinch roller of the Duplexunit.
DUP paper taking- mode. (EXIT SOLENOID) its pinch roller cover side when the Duplex rear cover is closed.
in switching gate Check if movement is unsmooth or not, if amount (Does the pinch roller rotate when the roller is
located immediately of open/close is abnormal or not. rotating?)
after the fuser unit)
ON/OFF timing of While the cover is in the opened state, perform Replace the WR
the Duplex solenoid the test print and confirm if the timing to open sensor lever or (8-3) Two-sided printing jam occurs in the process of reversing paper.
the separator DUP is correct or not. solenoid.
Action to be taken
Check item Check work
(8-2-2) Sensor lever operation check at NG
Dup-IN sensor lever Open the rear cover. Touch the Dup-IN sensor Replace the (8-3-1) Sensor lever operation check
lever to check if its movement is unsmooth or Duplexunit.
not. Dup-IN sensor lever Open the rear cover. Touch the Dup-IN sensor Replace the
lever to check if its movement is unsmooth or Duplexunit.
DUP-IN sensor Confirm that the sensor signals are normally Replace the not.
detected by using the SWITCH SCAN function of Duplexunit.
the self-diagnostic mode. DUP-IN sensor Confirm that the sensor signals are normally Replace the
detected by using the SWITCH SCAN function of Duplexunit.
(8-2-3) Check condition of the paper running path the self-diagnostic mode.
Paper inverting Check that any foreign materials such as paper Remove the (8-3-2) Motor operation check
transport path chip or blue do not exist that hampers the foreign material.
smooth movement of paper in the paper inverting Duplex motor Check if the paper reversing operation is started Replace the
transport path. or not by visual inspection when viewing through Duplexunit.
slit of the rear cover.
If the paper reversing operation is not started,
check if movement of the planetary gear inside
the Duplex unit is unsmooth or not.
(8-4) Two-sided printing jam occurs during transporting paper inside the Duplex unit. 7.5.4. (9) Paper size error (error code E061, E062, E063, E064, E065)
(9-1) Jam occurs when paper end is located near the IN1 sensor.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
(8-4-1) Sensor lever operation check at NG
(8-5) Paper is not supplied from the Duplex unit to the regist roller. Paper entrance Check if shape and movement of the sensor Replace the
sensor 1 levers have any abnormality or not. sensor lever with
Action to be taken the good sensor
Check item Check work lever.
at NG
Duplex clutch Confirm that the Duplex clutch works normally Replace the
by using the Motor & Clutch Test of the self- Duplexunit.
diagnostic mode. Confirm it by listening to the
sound.
7.5.4. (10) ID unit Up/Down error (Service call CE7A) Action to be taken
Check item Check work
(10-1) Error occurs during the Up movement of the ID unit at NG
(11-2) Error occurs approx. 1 minute after the power is turned on. AC power voltage
Check if the AC voltage for heater is normally Replace the low
from the low voltage supplied or not. voltage power
power supply Power supply CN2 connector , between pin-1 supply.
Action to be taken and pin-2, and between pin-3 and pin-4.
Check item Check work
at NG
Heater ON signal Check that the heater ON signal goes active at Replace the PU
(11-2-1) Temperature increase of fuser unit that is output from the warming up timing, or not. board.
Thermostat, halogen Heater of the fuser unit is controlled of its Replace the PU to the low voltage "L" active while ON.
lamp temperature. Check if the fuser unit gets hot or fuser unit. power supply Power connector of the PU board, between
not by touching it with hands. If any attempt of pin-14 and pin-16.
If the fuser unit temperature does not increase using new fuser
and remains cold, check that the resistance unit as a trial
between pin-1 and pin-6 of connector A, and that is going to be
in between pin-1 and pin-6 of connector B of the made, be sure to
two connectors is in the range of several ohms to use the System
several ten ohms respectively. (Refer to section Maintenance
8.1 Resistance value (fuser unit).) Menu FUSE
KEEP MODE.
7.5.4. (12) Motor fan error (error code C0A2, C0A1, C0A5, C0A6) (12-3) All fans of the printer do not rotate.
(12-1) The low voltage power supply fan does not rotate immediately after the power is turned on.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (12-3-1) 24V power supply
(12-1-1) Cable connection condition and wiring condition PU board fuses
Check if the fuse F5 and F8 are not open-circuit Replace the PU
or not. board.
Cable connection Check if the connectors are connected normally Correct the
condition and wiring or not. connection 24V power that is Check the power supply voltages at the POWER Replace the low
condition of the Check if extra length of the cables does not condition of supplied to the PU connector of the PU board. The follow voltage voltage power
low voltage power touch the fan blade or not. the connectors. board. must appear respectively. supply.
supply fan and those Correct the
PU ⑦
of the fuser fan cable wiring
route. Replace Pin 1,2,3,4:24V
the fan. Pin 5,6,7,8:0VP
(12-2) Duplex fan does not rotate during the Duplex printing.
Action to be taken
Check item Check work
at NG
Cable connection Check if the connectors are connected normally Correct the
condition and wiring or not. connection
condition of the Check if extra length of the cables does not condition of
Duplex fan touch the fan blade or not. the connectors.
Correct the
cable wiring
route. Replace
the Duplexunit.
24V fuse F501 of the Check if the fuse F501 has blown out or not. Replace the
Duplex board (GOH- Duplexunit.
10 PCB)
24V power supplied Check if the fuse F1 and F4 of the PU board has Replace the
to the Duplex board blown out or not. PU board.
(GOH-10 PCB).
7.5.4. (13) Print speed is slow. (Performance is low.) 7.5.4. (14) Option unit cannot be recognized.
(13-1) Print speed decreases. (14-1) Duplex unit cannot be recognized.
Media Weight that is Check if the wrong Media Weight has been Correct the Duplex unit Check if the Duplex unit of MC7xx specification Replace the
specified for the print specified or not. Media Weight. is being used or not. Duplex unit.
Check the system Check that the cable between the PU board Correct the
connection from option connector to the Duplex board is connections.
the PU board to the normally connected.
Duplex board (GOH-
10 PCB).
Square connector Check if any foreign material exists in the Remove the
connecting the connecting portion of the square connector. foreign material.
Duplex unit to the
printer.
Check the control Check the control signal that is output from the Replace the PU
signal that is output PU board option connector . board.
from the PU board Pin-6: TXD (PU DUP)
to the Duplex board Pin-4: RXD (DUP PU)
(GOH-10 PCB).
Action to be taken
Check item Check work
at NG
Option try unit Check if the option try unit of MC7xx specification Replace the
is being used or not. option tray unit.
Check the system Check that the cable between the PU board Correct the (14-3-1) LCF board
connection from option connector to the option tray board is connections.
the PU board to the normally connected. LCF unit Check if the LCF unit of MC7xx specification is Replace the LCF
option tray board being used or not. unit.
(GOH-11 PCB).
(14-3-2) Check the system connection
Square connector Check if any foreign material exists in the Remove the
connecting the connecting portion of the square connector. foreign material. Check the system Check that the cable between the PU board Correct the
option tray unit to connection from the option connector to the LCF board is normally connections.
the printer. PU board to the LCF connected.
board (GOI PCB).
Square connector Is the terminals of the square connector Replace the
connecting the damaged? connector. Square connector Check if any foreign material exists in the Remove the
option tray unit to connecting the LCF connecting portion of the square connector. foreign material.
the printer. unit to the printer.
(14-2-3) Check the control signals. Square connector Is the terminals of the square connector Replace the
connecting the LCF damaged? connector.
Check the control Check the control signal that is output from the Replace the PU to the printer.
signal that is output PU board option connector . board.
from the PU board to Pin-5: TXD (PU 2nd) (14-3-3) Check the control signals.
the option tray board
(GOH-11 PCB). Pin-3: RXD (2nd PU)
Check the control Check the control signal that is output from the Replace the PU
signal that is output PU board option connector . board.
from the PU board to Pin-5: TXD (PU LCF)
the LCF board (GOI
PCB). Pin-3: RXD (LCF PU)
7.5.4. (15) LED head cannot be recognized. (error code CE82, CE83, CE84, CE85)
(15-1) Service call CE82 to CE85 (LED HEAD Missing)
Action to be taken
Check item Check work
at NG
Connecting condition Check the connecting condition of the FFC by Correct the
at the PU board the visual inspection. connection
connector and at the to the normal
head connector. connecting
condition.
Head FFC Remove the head FFC from the printer. Check Replace the
if any open-circuit or peeling-off of sheath has head FFC or the
occurred or not throughout the cable. PU board.
Conduction of the Check that 5V appears across the capacitor Replace the PU
fuse on the PU CP8. (Refer to section 7.6.) board.
board. Check if the fuses F8 and F9 are not open-circuit
or not.
7.5.4. (16) Toner cartridge cannot be recognized. (error code C3B3,C3A3,C393,C383) Note! Toner sensor operation check method using the SWITCH SCAN function of
(16-1) Error caused by the consumable items. the self-diagnostic mode.
(1) How to check operation of the toner sensor at the printer side.
Action to be taken
Check item Check work 1. Status change of the toner sensor can be checked from the Operator
at NG
Panel using the self-diagnostic mode. First, switch the display to the
(16-1-1) Consumable items installation condition Operator Panel display. For the method of switching the display to the
Operator Panel display, refer to section 5.3.2.3 Switch Scan Test
ID unit and toner Check that the ID unit is installed in the normal Correct the 2. Remove the ID unit and the toner cartridge (TC) from a printer. There is
cartridge position. Check that the lock lever of the toner installation to a window inside a printer opposing the ID side when viewed from the
cartridge is locked. the normal front of a printer. The toner sensor is located inside the window.
installation
condition. 3. Place a white paper 3 mm away from the sensor window. The white
paper should be placed in the manner of opposing the toner sensor.
4. When light is reflected by a white paper so that incident light falls on the
(16-2) Error caused by the toner sensor toner sensor, the Operator Panel display shows "L". When the paper is
moved so that any light is not reflected by the paper so that the incident
Action to be taken light does not reach the toner sensor, "H" is displayed on the Operator
Check item Check work Panel.
at NG
5. If the Operator Panel display toggles between "H" <-> "L" as a paper is
(16-2-1) Toner sensor condition flipped in front of the toner sensor, it indicates that the toner sensor and
the related system of the printer are working normally.
Toner sensor Is the receptor of the toner sensor stained? Wipe off the
stain from the Action to be taken at NG
toner sensor. • Clean surface of the toner sensor to remove the stains due to residual
toner and paper dust.
Toner sensor Confirm that the toner sensor works normally by Replace the
using the SWITCH SCAN function of the self- toner sensor • Check the connection condition of the FFC cable at the PU board and
diagnostic mode. board, or the PU at the toner sensor board (PRZ).
Place a white paper in front of the toner sensor, board, or the • Perform the operation check again. If the situation is not improved and
and check if the SCAN state changes or not. FFC between remains unchanged, replace the PU board or the toner sensor board
the toner sensor (PRZ).
board and the
PU board. (2) How to check operation of the toner sensor at the toner cartridge (TC) side
1. To the position where the toner sensor is confirmed to be operating
normally in the printer itself by the above paragraph (1), install the TC
and the ID unit to check operations by observing display on the Operator
Panel.
2. If the ID unit works normally, the display on the Operator Panel will
toggle between "H" <-> "L" in synchronism with movement of the silver
reflector plate that is located on the side of the ID.
Action to be taken at NG
• Check operation condition of the respective ID motors by using the
Motor & Clutch Test of the self-diagnostic mode.
• Clean surface of the silver reflector plate on the side of ID to remove
stains. (Stain due to toner or paper dust)
• Replace the TC of different color and the ID unit as a pair.
If a satisfactory operation is attained by using the a pair of TC of
different color and the ID unit, replace the TC or replace the ID unit.
(16-3) Error caused by the defective mechanism 7.5.4. (17) Fuse cut error (error codes C3EA,C3EB,C3EC,C3ED,C3E2,C4C0)
(17-1) Fuse cut error
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
(16-3-1) Mechanical load applied to the ID unit at NG
(16-3-2) Motor operating condition PU board Upon completion of the system connection check, Replace the PU
turn off the power once and back on. The, check board.
ID motor Confirm that the respective ID motors work Replace the PU if the error occurs or not.
normally or not by using the Motor & Clutch Test board or the ID
of the self-diagnostic mode. motor.
Check if any extra load exists or not.
7.5.4. (18) Humidity sensor error (error code CE51) 7.5.4. (19) LCF Paper feed jam (error code E190)
(18-1) Humidity sensor error (19-1) LCF paper feed jam occurs immediately after the power is turned on.
(18-1-1) Check the system connection (19-1-1) Check condition of the paper running path
Connection between
Check if the 6-conductor FFC is connected to Re-connect the Paper running path Open the Paper cassette of LCF and check if Remove the
the PU board and the ENV connector of the PU board normally cable normally. of the LCF Unit paper is not jammed in the paper running path. jammed paper.
Environment sensor or not.
Board MFH Check if the 6-conductor FFC is connected to Paper running path Open the front cover and check if paper is not Remove the
the CN connector of the Board MFH normally of the front unit jammed in the paper running path. jammed paper.
or not.
Check if the connector is connected in the half- (19-1-2) Check condition of the mechanical parts
way only or not, and check if the connector is
inserted in a slanted angle or not.
Check the sensor Check if shape and movement of the sensor Replace the
lever of LCF Hopping levers have any abnormality or not. sensor with the
FFC connecting Check for open-circuit with VOM. Replace the FFC Sensor and that of good sensor
the PU board and Check that peeling off of sheath does not occur with the normal LCF In Sensor. lever.
the Operator Panel in any cables by visual inspection. FFC.
board
Check the LCF Check if the photosensors are installed certainly. Install the
Hopping Sensor and photosensor
(18-1-2) Environment condition the LCF In Sensor. certainly.
Sharp change Is the environment condition changed sharply Leave a printer (19-1-3) Check condition of the electrical parts
of environment from a low temperature environment to a high for around one
condition environment condition within a short time? hour in the new
environment Check the detection Confirm that the sensor signals are normally Replace either
(Example is such a case that a printer is moved
to get used condition of the detected by using the Maintenance Menu the LCF board or
from storage condition of a cold area in winter to
to the new sensor signal on SWITCH SCAN function. the connection
an office environment.)
environment. the LCF Hopping cable.
After that, turn Sensor and the LCF
on the power In Sensor.
again.
Before turn Check the connector Confirm that the connectors of the connection Joint the
on the power, of the connection cable are jointed surely. connectors
touch the metal cable. surely.
panel of the
controller panel
and the metal
plate inside a
printer to feel
temperature
increase
inside a printer
with human
hands. After
confirmation
that the printer
temperature has
increased close
to the room
temperature,
turn on the
power again.
(19-2) LCF paper feed jam occurs immediately after the paper feed is started. Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (19-2-4) Check condition of the electrical parts
(19-2-1) Check condition of the paper running path Check the LCF Remove the MOTOR connector of the LCF board Replace the LCF
paper feed motor and check the followings at the connector side. board.
Paper running path Open the Paper cassette of LCF and check if Remove the Several MΩ between pin-1 - FG
driver Several MΩ between pin-2 - FG
of the LCF Unit paper is not jammed in the paper running path. jammed paper.
Several MΩ between pin-3 - FG
Several MΩ between pin-4 - FG
Paper guide of 1st Open the 1st Tray and check the paper guide Set the paper
Tray position. guide of 1st (19-2-5) Check the connection system
Tray to correct
position. LCF paper feed Check the connection condition of the cable. Normalizes
motor drive cable Check if the connector is connected in the the connection
halfway only or not, and check if the connector is
Paper guide of 2nd Open the 2nd Tray and check the paper guide Set the paper connection inserted in a slanted angle or not. condition.
Tray (when 2nd Tray position. guide of 2nd Check also with eyes that cables are assembled Replace the
is set) Tray to correct without any abnormality. cable with the
position. good cable.
Paper running path Open the front cover and check if paper is not Remove the LCF paper feed Check that any cable is not bitten during Replace the
of the front unit jammed in the paper running path. jammed paper. motor drive cable assembling of the LCF unit. cable with the
Remove the MOTOR connector of the LCF board
bite and check the followings at the cable side. good cable
(19-2-2) Check condition of the mechanical parts Short circuit between pin-1 - FG that normalizes
Short circuit between pin-2 - FG the connection
Check the sensor Check if shape and movement of the sensor Replace the Short circuit between pin-3 - FG condition.
lever of LCF Hopping levers have any abnormality or not. sensor with the Short circuit between pin-4 - FG
Sensor and that of good sensor Remove the MOTOR connector of the LCF board
LCF paper feed Replace the
LCF In Sensor. lever. and check that approx. 2.8Ω can be each measured
motor paper feed
between pin-1 -pin-2, and between pin-3 -pin-4.
motor.
Check the LCF Check if the photosensors are installed certainly. Install the
Hopping Sensor and photosensor
(19-2-6) Clutch operation check
the LCF In Sensor. certainly.
LCF paper feed Confirm that the paper feed clutch or regist Replace the LCF
Check the feed roller Check if any foreign materials such as paper Remove the clutch works normally by using the MOTOR &
clutch board, or replace
with gear, the pickup dust on the surface of the feed roller with gear or foreign material. Clutch Test of the self-diagnostic mode.
the paper feed
roller with no gear the pickup roller with no gear or the separation
clutch or the
and the separation roller or not.
regist clutch.
roller of the paper
cassette. Check if the feed roller with gear or the pickup Replace the Check the connection condition of the cable.
LCF paper feed Normalizes
roller with no gear or the separation roller have feed roller with Check if the connector is connected in the
clutch cable the connection
worn out or not. gear or the halfway only or not, and check if the connector is
inserted in a slanted angle or not. condition.
pickup roller with
Check also with eyes that cables are assembled Replace the
no gear or the
without any abnormality. cable with the
separation roller.
good cable.
(19-2-3) Check condition of the electrical parts Check that any cable is not bitten during
LCF paper feed Replace the
clutch cable bite assembling of the LCF unit. clutch and
LCF paper feed Confirm that the paper feed motor works normaly Replace the LCF Remove the CL1 connector or the CL2 connector
of the LCF board and check the followings at the reassemble the
motor by using the Motor & Clutch Test of the self- board, or replace LCF correctly.
diagnostic mode. the LCF paper cable side.
Short circuit between pin-1 - FG
feed motor. Remove the CL1 connector or the CL2 connector
of the LCF board and check that approx. 240Ω
can be measured between pin-1 and pin-2.
M
board
Clutch
Unit-CIS SNS03 SNS12 SNS4 DUPLEX clutch
CL1
ADF
Separator
MAIN1
CL2
Board-GOH-10 solenoid
MOTOR
DUPLEX
FAN
FB motor
Motor
DUPLEX
FAN
2nd
Hopping paper end 2nd IN
sensor sensor sensor
2nd paper
size switch
2nd Tray
KYMC Printer main unit (3rd Tray/4th Tray)
ID
FAN
RFID PCB
LED HEAD
SU PCB
Stacker full sensor
Option
CL1
Finisher Unit SNS03 SNS12 PSZ Feed clutch
Option
MAIN1
MAIN2
CL2
TEL Hopping clutch
Stapler Option
FAX
Board-GOH-11
Stapler Cover SW Speaker
MOTOR
Feed
COIN FAX LINE
⑭
Controller transport
Environment sensor PCB HAND motor
PCB SET
HOST
CM_ID
Motor ① Low-voltage
USB
(Front)
①
FAN LCD
⑧
YK_ID
⑯ Motor
PU PCB OPE
⑮
FAX Control PCB
Toner sensor
PCB 3rd TRAY
⑫
Regist
SNS01
1st P.E sensor sensor
Upper
LCF
⑳ ⑳
HOP sensor sensor
⑪
LAN
paper end
Hopping sensor
⑳
clutch
CU PCB HOST
Hopping
Board-GOI
⑨
USB
sensor
②⑩ ⑥ ⑤ ⑦ ⑦
MPT DIMM
SNS02
paper nearend
clutch WLAN USB
sensor
Tray detect
⑳
Regist sensor
clutch
HDD WLAN paper
PSZ
size switch
Antenna
Paper size SW Fuser
Low-voltage PCB M
HOP
MAIN1
Rear Cover M
GDDC
2nd Tray unit SW LIFT UP
High-voltage PCB Fuser
3rd Tray unit FAN AC
Inter Lock SW
4th Tray unit
7.5.5.(1) Color has faded-out and blurred entirely. (Refer to Figure 7-2A.) Action to be taken
Check item Check work
(1-1) Color are faded-out and blurred. at NG
Mounting condition Check that the LED head is mounted on the LED Correct for
of LED head head holder correctly. Check that the right and normal condition.
left tension springs are normally installed.
Media type Check to see that the print media which is used Use the normal
for printing is not a specially thick media, and paper.
driver setting.
ID unit terminal ICheck that the high voltage terminal of the ID IReplace the ID
unit is contacting with the Contact Assembly unit or correct
normally by visual inspection. (Refer to Figure the high voltage
7-3.) terminal.
If any attempt
of using new ID
unit as a trial
is going to be
made, be sure to
use the System
Maintenance
Menu FUSE
KEEP MODE.
7.5.5.(2) Stain on white print (Refer to Figure 7-2B.) (2-2) Stain on white print (overall stain)
(2-1) Stain on white print (Partial stain)
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (2-2-1) Print media
(2-1-1) ID unit
Type of print media
Check to see that the print media which is used Use the normal
for printing is not a specially thin media. paper.
Exposure of drum to Is the drum left in a circumstance in which drum Replace the ID
light surface is exposed to direct light for a long time? unit. (2-2-2) High voltage terminal
If any attempt
of using new ID ID unit terminal Check that the high voltage terminal of the ID Replace the ID
unit as a trial unit is contacting with the Contact Assembly unit or correct
is going to be normally by visual inspection. (Refer to Figure the high voltage
made, be sure to 7-3.) terminal.
use the System If any attempt
Maintenance of using new ID
Menu FUSE unit as a trial
KEEP MODE. is going to be
made, be sure to
Leakage of toner Does toner leak out from either ID unit or from Replace the ID use the System
toner cartridge? unit or toner Maintenance
cartridge. Menu FUSE
If any attempt KEEP MODE.
of using new ID
unit as a trial
is going to be
made, be sure to
use the System
Maintenance
Menu FUSE
KEEP MODE.
Offset toner of the Check if the offset toner of the previous printing Repeat blind
fuser unit is left adhered on the fuser unit or not, by visual printing using
inspection. unwanted media
until offset toner
is created on print
media. Alternately
replace the
fuser unit. If any
attempt of using
new fuser unit as
a trial is going to
be made, be sure
to use the System
Maintenance
Menu FUSE
KEEP MODE.
Connecting condition Check that the LED head is normally connected. Replace the
of the LED head LED head.
Drum shaft Check that the drum shaft keeps contacting with Replace the ID
the right and left side plates normally. unit.
If any attempt
of using new ID
unit as a trial
is going to be
made, be sure to
use the System
Maintenance
Menu FUSE
KEEP MODE.
7.5.5.(4) Black banding/black streaking in vertical direction 7.5.5.(5) Cyclic abnormality (Refer to Figure 7-2E.)
(4-1) Thin vertical line (with color) (Refer to Figure 7-2D.) (5-1) Cyclic abnormality occurs in vertical direction
Filming of the ID unit Is print attempted without toner? Replace toner Image drum Check that the cycle is 94.3 mm. Replace the ID
cartridge with unit*¹
new one. If
replacement Developing roller Check that the cycle is 39.7 mm. Replace the ID
does not solve unit
the problem,
replace the Toner feed roller Check that the cycle is 58.4 mm. Replace the ID
ID unit. If any unit
attempt of using
new ID unit as Charge roller Check that the cycle is 37.7 mm. Replace the ID
a trial is going unit
to be made,
be sure to use
Roller on top of fuser Check that the cycle is 90.5mm. Replace the
the System
fuser unit.*²
Maintenance
Menu FUSE
KEEP MODE. Fuser belt Check that the cycle is 96.3 mm. Replace the
fuser unit.*²
Transfer roller Check that the cycle is 50.3 mm. Replace the belt
(4-2) Thin vertical line (without color) (Refer to Figure 7-2F.) unit.*³
Paper running path Check that any burr that may scatter the un- Remove the *¹:If stains could see on the Image drum, wipe the Image drum with a soft cloth lightly.
fused toner on the paper running path does not burr. If stains could not wipe with a dry cloth, dust a few toner on the cloth.
exist. Do not use the cloth moistened with water or alcohol.
It is possible that damage to Image drum. Confirm the printing quality after cleaning.If occur
abnormal images, change to new image drum.
*²:If stains could see on the Fuser rollers and belt, wipe the rollers and belt with a soft cloth lightly
when Fuser unit is cool.Confirm the printing quality after cleaning.If occur abnormal images,
change to new Fuser Unit.
*³:If stains could see on the Transfer belt, wipe the Transfer belt with a soft cloth lightly.Confirm the
printing quality after cleaning.If occur abnormal images, change to new Belt unit.
(6-1-1) Result of color registration error correction (7-1-1) High voltage contacting condition
Color registration
Use the self-diagnostic mode and execute the Replace the CH terminal Check that the terminal coming from the printer Replace the
error correction REG ADJUST TEST. Check the result. Error sensor that body contacts with the high voltage terminal that terminal of
time (If a printer is is issued but is not displayed on the ON LINE causes the error. is located on the left side of the ID unit when printer side.
normal, it is approx. display. Clean the sensor viewed from the top by visual inspection.
40 seconds.) to remove stain.
Replace the CH terminal Check that the high voltage terminal keeps the Correct the
shutter. Replace normal contacting condition on the high voltage installation
the PU board. board. Open the left cover and remove the high condition of
voltage board. Then, check that the terminal the terminal
(6-1-2) Toner is not installed in the abnormal installation to the normal
condition. condition.
Remaining amount
Check if the message "Prepare toner Replace toner
of toner replacement." or "Replace the toner." appears or cartridge with ID unit terminal Check that the high voltage terminal of the ID Replace the ID
not. new one. unit is contacting with the Contact Assembly unit or replace
normally by visual inspection. (Refer to Figure the high voltage
(6-1-3) Color registration error detection sensor 7-3.) board or correct
the high voltage
Sensor is dirty Is toner or paper dust attached to the sensor? lean the sensor
C terminal.
to remove stain If any attempt
of using new ID
unit as a trial
(6-1-4) Color registration error detection sensor shutter
is going to be
made, be sure to
Shutter operation is Check the shutter operation by the self- Replace the use the System
faulty diagnostic mode shutter or tune Maintenance
the mechanism Menu FUSE
KEEP MODE.
(6-2) Though REG ADJUST TEST of engine maintenance function is ok, color blur occurs (7-1-2) High voltage output condition
Action to be taken CH output If high voltage probe is available as a Replace the high
Check item Check work
at NG maintenance tool, open the left cover, and check voltage board.
the CH output with the high voltage probe from
(6-2-1) Paper feed system the soldering side of the high voltage board.
(The high voltage probe is not an ordinary
Paper feed system Check if any obstacle exists in the paper feeding Remove the maintenance tool.)
of the paper running path, that hampers smooth paper run. obstacle
path
Charge roller
Ground
Developer roller
Figure 7-3
Error Description
Fuse Insert Point Resistance
Name
When booting After boot up
Dial display size Bit No. Dial display size Bit No.
TRAY1~4 1 2 3 4 LCF 1 2 3 4
Cassette: none H H H H Cassette:none H H H H
Letter L L L L Blank L L L L
Executive L L H L Letter L L H L
Blank L L L L Blank L L L L
Folio H H L L A4 H H L L
A4 L H L L Blank L H L L
B5 L H H L Legal 14" L H H L
A5 H H H L Blank H H H L
Unit Electrical circuit diagram, connection Part outside view Resistance value
M
Transport belt 2 Between pin-1 and pin-2: 3.4Ω
motor Between pin-3 and pin-4: 3.4Ω
3
IP3
IP2
Unit Electrical circuit diagram, connection Part outside view Resistance value
M
2 Between pin-1 and pin-2: 6.1Ω
ID up/down motor
Between pin-3 and pin-4: 6.1Ω
3
Fuser unit motor Across both ends of IP1 and IP2: 1Ω or less
IP2 IP1
Unit Electrical circuit diagram, connection Part outside view Resistance value
M
2 Between pin-1 and pin-2: 3.4Ω
Feed motor
Between pin-3 and pin-4: 3.4Ω
3
M
Both-sided print 2 Between pin-1 and pin-2: 3.2Ω
motor Between pin-3 and pin-4: 3.2Ω
3
M
2nd / 3rd/ 4th tray 2 Between pin-1 and pin-2: 2.8Ω
feed motor Between pin-3 and pin-4: 2.8Ω
3
Unit Electrical circuit diagram, connection Part outside view Resistance value
M
LCF Hopping 2 Between pin-1 and pin-2: 2.8Ω
Motor Between pin-3 and pin-4: 2.8Ω
3
1pin
Unit Electrical circuit diagram, connection Part outside view Resistance value
A -1
Upper thermistor
B -4
B -5
Fuser unit
Lower thermistor
A -2
A -3
Frame thermistor
B -2 A 2345 B 2345
B -3
A -4 1 6 1 6
A -5
Fuse
R239
OPTION
24 2 21 6 1 5 1
C111
23 1
451674
HP_PSZCL DCID 6
BELTIDUP
9 1
7PU
13 1
8 1
44973399
RM13
3 1
(2) PU PCB
D7
C50
C55
C63
C65
Q22 Q23
20
C118
13
3
3
45376001TH Rev.7
IC15 9
IC18
CP9
Q32 D12
Q34 D13
R167
R168
R169
R170 IC19
R171
R172
1
FIN
R204
F7
Q30
R19
C121
1
D11
CP7
2
1
1
R260
RM25
IC16
IC20
RM36
R162
IC17 R261
1
R182
Z3 RM18 R238
R173
5
CP10
Z1
R174
Z2 Z4
R166
20
19
DCIDR
RM34
Board-7PU
RM20
R164
RM16
34
20
10
1
RM35
RM30
9
A
A
9
9
3
3
RM31
1
A
A
K
IDFAN
1
1
RM32
Component side
CE1
1
IC21
1
R
R
AA
9
RM33
1
R231
R208 R224
5
R209
20
19
1
1
1
1
AP
AP
34
1
20
10
CE1ZA2
HEAD0K
HEAD3C
HEAD1Y
HEAD2M
F8
10
24
24
24
24
20
34
2
34 R197 R210 R232
R225
C104
C105
1
1 10
F9
1 1 CP8
DEBG
D506
R563 R565 R634 R706
R553
R549
Q509 C616
RM517
R756
C506 R646
R754
C501
Q510
R753 R579
R752 R588
C513
C646 R587
R578 R586
C645 C540
C510
IC501 R585
R755
C539
R507
R767
R532
R766
R520
R505 R531
R768 R769
R503
R502 C509
R519
R527
R518
R517 R526
R516 C508 C647
R525
R514 R524
R512 R523
R522
RM526
C507
R658
R655
R650
R759
R757
RM524
44973399
Soldering side
R762
R600 R731
C541
R599
3
R598
RM501
R663
C640
R571 C627
D502
R570
R636
R510
Q508
R584 R639
R509 C538 C591
Q503 Q502
R719
C503
Q501
R708
Q507
R544
D504
R718
R645
R649
R589
R597
R538
R537
215 /
8. Connection diagrams
8. Connection diagrams
Component side
C1
PUIF
1
24
EXIT
3
C2
J1
FUSER
8 1
S1
RCR DENS TAWAMI
4 4
1 1
1 Rellay PCB IBY LCR
5 CP1 44559899
Soldering side
BFUSE BFUCUT
FG
JP19
MAIN1
D514
1 12 D513
JP3
D512
JP2
C540 D511
JP23 R602 C541
R501
6
R601
SNS03
C520 ZA1
JP16
R600
JP28
JP24 C519
IC502
1
JP20 R599
R502 C537
JP29
JP4
7
JP25
CP1
R836 C518
R835
SNS12
R546
R832
TR501
JP12 JP26
49
48
R504
1
R505
JP32
JP15
CL2
C502
3
R801
64
33
GOH
44605899
Q501
IC
50
R838
3
JP30
C535
1
JP21
32
R527 C534
C533
JP7
R518
R837 C532
16
17
3
JP31
3
JP18
D516
JP10 R581
44605899
C531 R594
FET501
R802 C530
JP9
R507 R580
R579
Board-GOH
JP11
3 3
R578
JP8
JP13
R575
C528
C527
C529 R593
JP5 JP17
D1
R830
R576
R542
C523
1 3 12 F501 C513 R535 R544 R547
4 1
FAN CL1
MOTOR
JP14
FG
JP19
MAIN1
D514
1
JP3 12 D513
D512
MAIN2
JP2
C540 D511
JP23
R602 C541
1 13 R501
6
R601
SNS03
JP16 C520 ZA1
JP28
R600
JP24 C519
IC502
1
JP20 R599
C537
JP29
JP4
7
CP1
C518
R835
SNS12
R546
R832
JP12 JP26
49
48
1
JP32
JP15
CL2
C502
R591
3
R801
GOH
44605899
64
33
R590
5 R585
C5 I
R584
0
R838
JP30
PSZ
3
R506 C535
JP21
32
R527 C534
1
C533
JP7
R518
C532
R583
R582
3
16
17
R589
JP31
R588
3
JP18
D516
JP10 R581
44605899
C531 R594
FET501
R802 C530
JP9
R507
Board-GOH
JP11
3 3
R578
JP8
JP13
R575
C528
C527
C529 R593
JP5 JP17
D1
R830
R576
R542
C523
12 F501 C513 R535 R544 R547
4 1
CL1
MOTOR
JP14
1 11
IN2
SSNS
KTNR
R1
IN1
R2
R1
WR 5 1
CN
YTNR
R2
(8) Color Adjustment Sensor PCB
A
K
SNS
CN
C
E
MTNR
R3
CTNR
(9) High-Voltage Power Supply PCB (10) Low-Voltage Power Supply PCB
CN4
CN2
TR-K TR-Y TR-M TR-C
CN3
CN1
ID unit (for consumable parts) Transfer belt unit (for consumable parts) Contactor point
Contactor point
Fuse Fuse
Contactor point
ID unit
Contactor point
Fuse
(13) SU Board
C110
CUIF
1 44973499 3 3
11
3
24
C105
R376
R377
R354
R358
R355
R356
R357
R353
C94
C93
C86
1
C87
2
C83 C84
C704 C703
F3
C77
C78
F1
F2
R375
C67
C68
R374
C69
IC21
C702 C701
IC20
10
9
R317 R318 R319 R320
R313 R314 R315 R316 C698 C697
R309 R310 R311 R312
R302 R303 R304 R305 C696 C695
R295 R296 R297 R298 TEST79 TEST80 TEST81
R662
R291 R292 R293 R294 TEST76 TEST77 TEST78
R287 R288 R289 R290 C694 C693
C692 C691
C735
C734
1
R651
R652
48 33
1
C674
64 C684 3 2
1
R657
49 32
7 6
R641
BF511
R642
65 256 C683 11 10
C682
15 14
C667
C751
BF510
C663 18
19
C640
C758
C677
C757
R625 C676 22
64 17 R619 R622 C675 23
C655
CCIS
1 16 C656
R611 R615 RM512 29 30
33
R598
R597
R599
R600
R612
C658
C657
C646 C750
C748 C645
C746 26 28 27 C644
34 37
RM511 C671 C642
C613 C641
C634
C643
IC502 C744
50
R581
C717
R583
R582
C637 C635 48 38
C740
C741
50
C742
C648
C612
C623
BF516
C743
C713
C711
C712
128 193 C724
IC501 R564 47
129 192 R563 C737
IC13
CP6
C49
CP5
C611
C651
C659
R556
R558
R557
C43
R664
R55
C32 TEST506
C602
C603
TEST501
C33
C600
C601
TEST508 TEST507
A IC9 L
C598
TEST504 TEST503
TEST502 TEST505
1 10 20 26 9 9
C596
R545
A C599
A
L3
C594
1 1
R536
R537
IC7
A L C591
C595
IC8
C587
K R533
C28
C26
R530
R532
R529
C22
C536 R525
C21
Y A IC3 L
C527
C528
RS232C
9 9
L1
C14 C523
AF AF C522
1
C11
C10
C512 C518
R26 1 20 26 1 1
10
450407
IC1
A L
C12
44973499 3
R504
R503
R501
R502
C501
C503
C502
C7
3 C1 C3
C5 C6
C2
7SU Board-7SU C4
8
CL2
CL1
21
21
(14) Environment SNS
4
SOL
1
PM
44997899
1
1
1
REV
SCN
3 1
2 2
CN
JAM
3 1
HSNS
3 1
4
JP1
6
HOP
7RL
44655399 1 1 MFH
1
11
REG
3 1
6
SNSIF
3 1
1
1
COV2
SETCOV
JP2
(16) LCF PCB
MAIN1
1 12 JP19
JP3
JP22
R504
15
JP2
JP11
JP23
JP29
JP20
R512
SNS01
C538 JP4
JP30
CP2
1
R580 JP17
3
R636
R624
JP14
R510 R509
64
33
R623
5
R615
IC
GOI
R614
50
R508 R528
2
C534
PSZ
R639
JP31
1
32
R507 C533
45339299
C532
1
R506
JP7
C502 C531
JP6
R505
R573 R613
R516 C506 R579 R612
2
R622
16
17
R578
R621
JP32
JP26
C504
JP21
R565 R572
JP28
JP18
6
R515
D501 JP8
12
GDDC
JP15
R611
SNS02
Soldering side
C530 R631
C529
R1
R513
Component side
45339299
FET501 R514
R610 R2
R609
R608
2 2
R3
Board-GOI
D1
JP10
R603
C526
C525 R4
C528 CP3
R630
R592
R569 C520 R607
R562 JP5 JP27
Q506
TR503
223 / 223
8. Connection diagrams
REVISION RECORD
Ver03
Ver03<2015.12.16>
Page Contents
Trademarks The description for Windows XP has been deleted.
97 "4.2.34 Cover-Assy-Top-ADF" has been added.
98 "4.2.35 Frame-Assy-Hopping-ADF" has been added.
157 The remedial measure for C5A3, C5A4, C5A6 and E01A has been changed.
158 The remedial measure for E130, E13A, E140, E14A, E150, E15A, E160, E16A, E190,E202
and E20A has been changed.
159 The remedial measure for E580, E520, E58A and F034 has been changed.
Descriptions has been added to "Error details" and "Remedial measure" for F070, F071
and F073.
Ver02
Ver02<2014.06.12>
Page Contents
Cover Model name has been added.
GENERAL Notes have been added.
PRECAUTIONS Model name has been added.
8, 11, 12, 15, 16, Descriptions have been changed.
23, 31, 35, 49, 54,
58, 60, 64, 67, 68,
69, 72, 75, 77, 78,
79, 80, 85, 87, 89,
90, 91, 99, 101,
112, 120, 121, 128,
130, 131, 132, 139,
142, 143, 151, 152,
155, 156, 170, 172,
173, 174, 176, 177,
178, 179, 180, 194,
195, 196, 198, 201,
207, 221
Ver01
Ver01<2013.09.04>
Page Contents
GENERAL Clearance for working space has been changed.
PRECAUTIONS
7 “LCF” has been added.
9 The illustration has been changed.
11 The first print out time for color has been corrected.
The description for a printer life has been deleted.
The paper handling for LCF has been added.
The paper size for LCF has been added.
The minimum paper size for LCF has been added.
12 The paper thickness for LCF has been added.
36 “Tray 4 printed page number” has been added.
59 The description has been changed.
81 The location of part #3 has been changed.
83 The section title has been changed.
The number of screws of part #6 has been corrected.
84 The number of connector locations has been corrected.
86 The description of step 6 has been corrected.
The number of screws of part #6 has been corrected.
Part #12 screw has been added.
90 The description of step 1 has been corrected.
151 The error codes “C56E”, “C5A7”, “C5B5”, “D108” and “D109” have been added.
152 The error codes “E066”, “E19A” and “F035” have been added.
155 The error codes “C56E” and “C5B5” have been added.
156 The error codes “C5A7”, “D108”, “D109” and “E066” have been added.
157 The error code “E19A” has been added.
158 The error code “F035” has been added.
188 The description for LCF has been added.
193 “LCF” has been added.
202 The table for LCF has been added.
206 The descriptions and illustration have been corrected.
207 The LCF Hopping Motor and LCF Liftup Motor have been added.
218 The LCF PCB has been added.
1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN