Myths about Moneyball

for Government
 Legislative and executive efforts for data-driven government
have been going on for decades

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 2
 But data-driven decision-making in government has likely been
held back by some Myths

Data Analytics Myth 1

Your Data must

be perfect
before you start
to analyze it

Data Analytics Myth 2

Without “big
data” you can’t
do analytics

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 3
 We’ve reached a tipping point

Data Science’s related master’s degree granted

New Skills 30,000

25,000

20,000

# of Degrees
New Data
15,000 Emerging discipline of:

MISSION ANALYTICS
10,000

New Tools 5,000

1970-71
1975-76
1980-81
1985-86
1990-91
1995-96
2000-01
2003-04
2004-05
2005-06
2006-07
2007-08
2008-09
2009-10
2010-11
2011-12
2012-13
2013-14
Emerging discipline of Computer and Information Sciences
Mathematics and Statistics
MISSION ANALYTICS

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 4
 Mission Analytics means using contemporary data science
What is Mission Analytics?
approaches to shed light on three key questions

1 2 3
WHAT? SO WHAT? WHAT IF?

What is the organization’s How does current If resources were

current performance? performance match mission allocated differently, what
goals? would the effect on
mission performance be?

Copyright©©2017
Copyright 2017Deloitte
DeloitteServices
ServicesLPLP Mission
MissionAnalytics:
Analytics:Data-Driven
Data-DrivenDecision
DecisionMaking
Makingfor
forGovernment
Government 5 5
 Mission analytics improves government resource allocation in 3
ways

PEOPLE PHYSICAL ASSETS MONEY

Human capital is a critical
resource.
Analytics can help agencies
better decide how to
deploy available people.
Modern analytic tools help New analytic techniques
organizations make objective can provide a solid,
decisions, such as: evidence-based framework
for where to spend
which technology systems precious grant and
to buy and where to place assistance funds.
field offices.

Copyright©©2017
Copyright 2017Deloitte
DeloitteServices
ServicesLPLP Mission
MissionAnalytics:
Analytics:Data-Driven
Data-DrivenDecision
DecisionMaking
Makingfor
forGovernment
Government 6 6
 Mission analytics provides a framework to get from here to there

Many government agencies

want to use data to improve
decision making, but may
lack a clear roadmap for
doing so

Copyright©©2017
Copyright 2017Deloitte
DeloitteServices
ServicesLPLP Mission
MissionAnalytics:
Analytics:Data-Driven
Data-DrivenDecision
DecisionMaking
Makingfor
forGovernment
Government 7 7
Introducing the mission analytics roadmap: A journey to data-
driven decision making.

1. Make your mission

measurable 3. Build an analytics layer

Define the Translate

mission in Create a insights to
mission-data Convert data
ways that operational
ecosystem into insight
make it changes
quantifiable

2. Collect mission-oriented 4. Translate insights into

data organizational actions

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 8
The mission analytics road map in action

USDA Economic Research

Service’s data product reviews D.C. Child and Family
identified their most critical Services Agency developed a
products and helped focus predictive model to identify
agency resources on them children most at risk

Federal Railroad Administration Using data analytics, Virginia

created PMT, a platform to Department of Social Services
collect and track critical data reduced its average application
from disparate systems within processing times by 6 days
and outside the agency

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 9
 But the road toward data-driven decision making is not without
obstacles

#1 It’s hard to know what’s important

Departmental objective may not align with overall

#2 agency mission

Self-assessments can be ambiguous and

#3 subjective

Storage formats can impede the use of

#4 operational data

Copyright©©2017
Copyright 2017Deloitte
DeloitteServices
ServicesLPLP Mission
MissionAnalytics:
Analytics:Data-Driven
Data-DrivenDecision
DecisionMaking
Makingfor
forGovernment
Government 10 10
 Meet the Authors

Mahesh Kelkar
‫‏‬ Peter Viechnicki
‫‏‬

Manager, Deloitte Center for

‫‏‬ Manager, Deloitte Center for
‫‏‬

Government Insights, Government Insights,

Deloitte Support Services India Pvt. Ltd
‫‏‬ Deloitte Services LP
‫‏‬

mkelkar@deloitte.com
‫‏‬ pviechnicki@deloitte.com
‫‏‬

Twitter: @Mahesh_Kelkar
‫‏‬ Twitter: @pviechnicki
‫‏‬

Rachel Frey
‫‏‬ Frank Strickland
‫‏‬

Principal
‫‏‬ Managing Director
‫‏‬

Deloitte Consulting LLP.

‫‏‬ Deloitte Consulting LLP.
‫‏‬

rfrey@deloitte.com
‫‏‬ fstrickland@DELOITTE.com
‫‏‬

Twitter: @rachel_l_frey
‫‏‬

Sean Conlin
‫‏‬
Check out the Mission Analytics Interactive here
Principal
‫‏‬

Deloitte Consulting LLP.

‫‏‬

sconlin@deloitte.com
‫‏‬

Read the Executive Summary here

Read the Paper here

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 11
Disclaimer

This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting,
business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for
such professional advice or services, nor should it be used as a basis for any decision or action that may affect your
business. Before making any decision or taking any action that may affect your business, you should consult a qualified
professional advisor.
Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its
network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent
entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to
one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States
and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public
accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.

Copyright © 2017 Deloitte Development LLC. All rights reserved.