Professional Documents
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SMCS - 5050-035
Personal injury or death can result from sudden machine movement. Sudden movement of the
To prevent injury or death, make sure that the area around the machine is clear of personnel
and obstructions before operating the machine.
NOTICE
Care must be taken to ensure that fluids are contained during performance of inspection,
maintenance, testing, adjusting and repair of the product. Be prepared to collect the fluid with
suitable containers before opening any compartment or disassembling any component containing
fluids.
Refer to Special Publication, NENG2500, "Caterpillar Dealer Service Tool Catalog" for tools
and supplies suitable to collect and contain fluids on Caterpillar products.
This section provides probable causes to known problems. Prepare the machine for
troubleshooting. Refer to Testing and Adjusting, "Machine Preparation". Perform a visual
inspection of the machine. Refer to Testing and Adjusting, "Visual Inspection".
Probable Cause
6. Operating the machine with one or more relief valves open for an excessive period of time.
Probable Cause
2. The oil cooler, the oil tank and other components in the hydraulic system are not protected from
cold air temperatures or winds.
Problem 3
Probable Cause
1. The hydraulic oil suction line between the tank and the pump may be leaking.
Problem 4
2. If the fan speed is low at LOW IDLE, determine that the gear pump is functioning correctly by
hooking up a flow meter. If the gear pump is functioning correctly, replace the fan motor.
3. If the fan speed is too low or too high at HIGH IDLE, adjust the relief valve. If the problem
cannot be resolved by adjusting the relief valve, replace the relief valve.
Problem 5
Probable Cause
1. The hydraulic tank has been overfilled. Overfilling the tank will cause oil to drain from the vent
hose. Refer to Operation and Maintenance Manual, "Hydraulic System Oil Level - Check" for
the correct level.
There is no hydraulic oil flow out of the charge section of the gear pump.
Probable Cause
1. The linkage between the two sections of the gear pump has broken. Replace the gear pump.
2. There has been damage to the seals on the charge pump. Replace the gear pump.
Problem 7
Hydraulic oil flow out of the two sections of the gear pump is limited.
Probable Cause
7. There is a restriction or there is a leak in the hydraulic line from the hydraulic tank.
8. Check the mechanical linkage between the piston pump and the engine.
9. Check the mechanical linkage between the gear pump and the piston pump.
Problem 8
Probable Cause
Problem 9
Probable Cause
The lift circuit and the tilt circuit are not functioning properly.
Probable Cause
3. The pilot operated hydraulic control ( work tool) is not functioning properly.
5. The orifices for the pilot operated hydraulic control ( work tool) are clogged.
13. A load check valve on the control valve is stuck in the CLOSED position.
Problem 11
1. The switch for the hydraulic shutoff valve is in the OFF position.
4. The platform harness, the cab harness, or the harness for the pilot operated hydraulic control (
work tool) is not functioning properly.
6. The orifices for the pilot operated hydraulic control ( work tool) are clogged.
Problem 12
All work tool functions and auxiliary functions are sluggish, erratic, or intermittent.
Probable Cause
4. The pilot operated hydraulic control ( work tool) is not functioning properly.
6. The control valve and the spools have an excessive amount of wear.
8. The line relief valves are set too low or the line relief valves are damaged.
11. The auxiliary solenoid is not getting an adequate amount of current or the solenoid is sticking.
12. The seals on the lift valve spool are damaged or worn.
Problem 13
The gear pump makes noise and the cylinder rods move erratically.
Probable Cause
4. There is a loose connection of the oil line on the inlet side of the pump.
Problem 14
Probable Cause
3. The control valve and the valve spools have an excessive amount of wear.
Problem 15
The work tool moves while the hydraulic control is in the HOLD position.
2. The control valve and the valve spool have an excessive amount of wear.
4. There is a external leak between the bank valve and the cylinder that is drifting.
8. The line relief valve in the lift circuit is set too low or the relief valve is stuck in the OPEN
position.
Problem 16
The work tool droops when the hydraulic control is moved from the HOLD position to the RAISE
position.
Probable Causes
3. The control valve and the valve spool have an excessive amount of wear.
4. The load check valve on the control valve may be open or leaking.
Problem 17
The work tool droops when the hydraulic control is moved from the HOLD position to the TILT
FORWARD position.
Probable Causes
3. The control valve and the valve spool have an excessive amount of wear.
Problem 18
The work tool will not lower to the ground when the engine is stopped.
5. The pilot operated hydraulic control ( work tool) is not functioning properly.
Problem 19
The machine has poor hydraulic performance when the engine is at high idle.
Probable Cause
1. The setting for the corresponding line relief valve or for the main relief valve may be incorrect.
Problem 20
Probable Cause
1. The line relief valve is adjusted too low or the line relief valve is damaged.
Probable Cause
Problem 22
The diverter valve (if equipped) is not functioning properly.
Probable Cause
1. The electrical connection between the machine and the diverter valve has been broken.
Problem 23
The diverter valve (if equipped) is not making the bucket level with the ground.
Probable Cause
3. The hydraulic lines for the lift circuit or the hydraulic lines for the tilt circuit may have leaks.
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