Professional Documents
Culture Documents
Abratt, R., & Klein, M. (1999). Sales force compensation and incentive schemes: practices in
the South African pharmaceutical industry. South African Journal of Business
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Abualrub, R. F., & Al‐Zaru, I. M. (2008). Job stress, recognition, job performance and intention
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Aguinis, H., Gottfredson, R. K., & Joo, H. (2012). Delivering effective performance feedback:
The strengths-based approach. Business Horizons, 55(2), 105-111.
Aguinis, H., Joo, H., & Gottfredson, R. K. (2013). What monetary rewards can and cannot do:
How to show employees the money. Business Horizons, 56(2), 241-249.
Aguinis, H., Joo, H., & Gottfredson, R. K. (2013). What monetary rewards can and cannot do:
How to show employees the money. Business Horizons, 56(2), 241-249.
Aktar, S., Sachu, M. K., & Ali, M. E. (2012). The impact of rewards on employee performance
in commercial banks of Bangladesh: An empirical study. Journal of Business and
Management, 6(2), 9-15.
Aktar, S., Sachu, M. K., & Ali, M. E. (2012). The impact of rewards on employee performance
in commercial banks of Bangladesh: An empirical study. Journal of Business and
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Albeiti, M. (2015). The Role of Motivation on Employees’ Performance: The Case of Victoria
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Ali, R., & Ahmed, M. S. (2009). The impact of reward and recognition programs on
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Allen, R. S., & Helms, M. M. (2002). Employee perceptions of the relationship between
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Allen, R. S., & White, C. S. (2002). Equity sensitivity theory: A test of responses to two types
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Alonso, P., & Lewis, G. B. (2001). Public service motivation and job performance: Evidence
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Amaratunga, D., Baldry, D., Sarshar, M., & Newton, R. (2002). Quantitative and qualitative
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Bartol, K. M., & Martin, D. C. (1998). Management. New York, NY: McGraw Hill.
Bartol, K. M., & Srivastava, A. (2002). Encouraging knowledge sharing: The role of
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64-76.
Bartol, K. M., & Srivastava, A. (2002). Encouraging knowledge sharing: The role of
organizational reward systems. Journal of Leadership & Organizational Studies, 9(1),
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Biggs, J. (2001). The reflective institution: Assuring and enhancing the quality of teaching and
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Bolino, M. C., & Turnley, W. H. (2008). Old faces, new places: equity theory in cross‐cultural
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Occupational and Organizational Psychology and Behavior, 29(1), 29-50.
Bonner, S. E., & Sprinkle, G. B. (2002). The effects of monetary incentives on effort and task
performance: theories, evidence, and a framework for research. Accounting,
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Bradler, C., Dur, R., Neckermann, S., & Non, A. (2016). Employee recognition and
performance: A field experiment. Management Science, 62(11), 3085-3099.
Bryman, A., & Bell, E. (2015). Business research methods. Oxford University Press, USA.
Burns, R. P., & Burns, R. (2008). Business research methods and statistics using SPSS. Sage.
Cadwallader, S., Jarvis, C. B., Bitner, M. J., & Ostrom, A. L. (2010). Frontline employee
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of Marketing Science, 38(2), 219-239.
Cavana, R. Y., Delahaye, B. L., & Sekaran, U. (2001). Applied business research: Qualitative
and quantitative methods. John Wiley & Sons Australia.
Certo, S. C. (2016). Supervision Concepts and Skill-Building. New York, USA: McGraw Hill.
Chaudhary, N., & Sharma, B. (2012). Impact of employee motivation on performance
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Technology, 2(4), 29-35.
Chen, Z. X., & Francesco, A. M. (2003). The relationship between the three components of
commitment and employee performance in China. Journal of vocational behavior,
62(3), 490-510.
Chen, Z. X., Tsui, A. S., & Farh, J. L. (2002). Loyalty to supervisor vs. organizational
commitment: Relationships to employee performance in China. Journal of
occupational and organizational psychology, 75(3), 339-356.
Chhabra, D. (2010). Student motivations: A heritage tourism perspective. Anatolia, 21(2), 249-
269.
Chiang, C. F., & Jang, S. S. (2008). An expectancy theory model for hotel employee
motivation. International Journal of Hospitality Management, 27(2), 313-322.
Chiang, C. F., & Jang, S. S. (2008). An expectancy theory model for hotel employee
motivation. International Journal of Hospitality Management, 27(2), 313-322.
Choi, S., Cheong, K., & Feinberg, R. A. (2012). Moderating effects of supervisor support,
monetary rewards, and career paths on the relationship between job burnout and
turnover intentions in the context of call centers. Managing Service Quality: An
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Christ, M. H., Emett, S. A., Summers, S. L., & Wood, D. A. (2012). The effects of preventive
and detective controls on employee performance and motivation. Contemporary
Accounting Research, 29(2), 432-452.
Collis, J., & Hussey, R. (2013). Business research: A practical guide for undergraduate and
postgraduate students. Macmillan International Higher Education.
Condly, S. J., Clark, R. E., & Stolovitch, H. D. (2003). The effects of incentives on workplace
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Cooper, D. R., Schindler, P. S., & Sun, J. (2006). Business research methods (Vol. 9). New
York: McGraw-Hill Irwin.
Cooper, D. R., Schindler, P. S., & Sun, J. (2006). Business research methods (Vol. 9). New
York: McGraw-Hill Irwin.
Crossman, A., & Abou-Zaki, B. (2003). Job satisfaction and employee performance of
Lebanese banking staff. Journal of Managerial Psychology, 18(4), 368-376.
Cruz, N., Pérez, V., & Cantero, C. (2009). The influence of employee motivation on knowledge
transfer. Journal of knowledge management, 13(6), 478-490.
Daniels, A. C., & Whitener, B. (2000). Bringing out the best in people: How to apply the
astonishing power of positive reinforcement. New York, NY: McGraw-Hill.
Danish, R. Q., & Usman, A. (2010). Impact of reward and recognition on job satisfaction and
motivation: An empirical study from Pakistan. International journal of business and
management, 5(2), 159.
Debicki, B. J., Matherne III, C. F., Kellermanns, F. W., & Chrisman, J. J. (2009). Family
business research in the new millennium: An overview of the who, the where, the what,
and the why. Family Business Review, 22(2), 151-166.
Di Cesare, J., & Sadri, G. (2003). Do all carrots look the same? Examining the impact of culture
on employee motivation. Management research news, 26(1), 29-40.
Durant, R. F., Kramer, R., Perry, J. L., Mesch, D., & Paarlberg, L. (2006). Motivating
employees in a new governance era: The performance paradigm revisited. Public
Administration Review, 66(4), 505-514.
Dyer, L., & Reeves, T. (1995). Human resource strategies and firm performance: what do we
know and where do we need to go?. International Journal of human resource
management, 6(3), 656-670.
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support
and employee diligence, commitment, and innovation. Journal of applied psychology,
75(1), 51.
Ellinger, A. D., Ellinger, A. E., & Keller, S. B. (2003). Supervisory coaching behavior,
employee satisfaction, and warehouse employee performance: A dyadic perspective in
the distribution industry. Human resource development quarterly, 14(4), 435-458.
Erez, A., & Judge, T. A. (2001). Relationship of core self-evaluations to goal setting,
motivation, and performance. Journal of applied psychology, 86(6), 1270.
Erez, M., Gopher, D., & Arzi, N. (1990). Effects of goal difficulty, self-set goals, and monetary
rewards on dual task performance. Organizational behavior and human decision
processes, 47(2), 247-269.
Eriksson, P., & Kovalainen, A. (2015). Qualitative methods in business research: A practical
guide to social research. Sage.
Ferner, A., Quintanilla, J., & Varul, M. Z. (2001). Country-of-origin effects, host-country
effects, and the management of HR in multinationals: German companies in Britain and
Spain. Journal of World Business, 36(2), 107-127.
Frey, B. S., & Jegen, R. (2001). Motivation crowding theory. Journal of economic surveys,
15(5), 589-611.
Gable, G. G. (1994). Integrating case study and survey research methods: an example in
information systems. European journal of information systems, 3(2), 112-126.
Garbers, Y., & Konradt, U. (2014). The effect of financial incentives on performance: A
quantitative review of individual and team‐based financial incentives. Journal of
occupational and organizational psychology, 87(1), 102-137.
Ghauri, P. (2004). Designing and conducting case studies in international business research.
Handbook of qualitative research methods for international business, 109-124.
Glass, R. S., & Wood, W. A. (1996). Situational determinants of software piracy: An equity
theory perspective. Journal of business ethics, 15(11), 1189-1198.
Goldman, J. J. (1983). The Supervisor's Beliefs about People and the Supervisory Plan:
McGregor's “Theory X” and “Theory Y” in the Schools. The Clearing House, 56(7),
306-309.
Grady, C. L., McIntosh, A. R., & Craik, F. I. (2005). Task-related activity in prefrontal cortex
and its relation to recognition memory performance in young and old
adults. Neuropsychologia, 43(10), 1466-1481.
Graves, L. M., Sarkis, J., & Zhu, Q. (2013). How transformational leadership and employee
motivation combine to predict employee proenvironmental behaviors in China. Journal
of Environmental Psychology, 35, 81-91.
Griffeth, R. W., & Gaertner, S. (2001). A Role for Equity Theory in the Turnover Process: An
Empirical Test 1. Journal of Applied Social Psychology, 31(5), 1017-1037.
Güngör, P. (2011). The relationship between reward management system and employee
performance with the mediating role of motivation: A quantitative study on global
banks. Procedia-Social and Behavioral Sciences, 24, 1510-1520.
Hafiza, N. S., Shah, S. S., Jamsheed, H., & Zaman, K. (2011). Relationship between rewards
and employee’s motivation in the non-profit organizations of Pakistan. Business
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Hair Jr, J. F., Wolfinbarger, M., Money, A. H., Samouel, P., & Page, M. J. (2015). Essentials
of business research methods. Routledge.
Hansen, F., Smith, M., & Hansen, R. B. (2002). Rewards and recognition in employee
motivation. Compensation & Benefits Review, 34(5), 64-72.
Harris, J., & Bromiley, P. (2007). Incentives to cheat: The influence of executive compensation
and firm performance on financial misrepresentation. Organization Science, 18(3),
350-367.
Hartline, M. D., & Jones, K. C. (1996). Employee performance cues in a hotel service
environment: Influence on perceived service quality, value, and word-of-mouth
intentions. Journal of business research, 35(3), 207-215.
Hays, J. M., & Hill, A. V. (2001). A preliminary investigation of the relationships between
employee motivation/vision, service learning, and perceived service quality. Journal of
Operations Management, 19(3), 335-349.
Hinkin, T. R. (1998). A brief tutorial on the development of measures for use in survey
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Hsu, I. C. (2006). Enhancing employee tendencies to share knowledge—Case studies of nine
companies in Taiwan. International Journal of information management, 26(4), 326-
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Huselid, M. A., Becker, B. E., & Beatty, R. W. (2005). The workforce scorecard: Managing
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Imtiaz, S., & Ahmad, S. (2009). Impact of stress on employee productivity, performance and
turnover; an important managerial issue. International Review of Business Research
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Islam, R., & Ismail, A. (2008). Employee motivation: a Malaysian perspective. International
Journal of Commerce and Management, 18(4), 344-362.
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Jenkins Jr, G. D., Mitra, A., Gupta, N., & Shaw, J. D. (1998). Are financial incentives related
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Jiang, K., Lepak, D. P., Han, K., Hong, Y., Kim, A., & Winkler, A. L. (2012). Clarifying the
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Khan, I., Shahid, M., Nawab, S., & Wali, S. S. (2013). Influence of intrinsic and extrinsic
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King, S., & Sheffrin, S. M. (2002). Tax evasion and equity theory: An investigative approach.
International Tax and Public Finance, 9(4), 505-521.
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Knapp, P. R., & Mujtaba, B. G. (2010). Strategies for the Design and Administration of
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Kopelman, R. E., Prottas, D. J., & Davis, A. L. (2008). Douglas McGregor's theory X and Y:
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Kosfeld, M., & Neckermann, S. (2011). Getting more work for nothing? Symbolic awards and
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Kuvaas, B. (2006). Performance appraisal satisfaction and employee outcomes: mediating and
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Kuvaas, B. (2006). Performance appraisal satisfaction and employee outcomes: mediating and
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Liao, H., & Chuang, A. (2004). A multilevel investigation of factors influencing employee
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Lin, H. F. (2007). Effects of extrinsic and intrinsic motivation on employee knowledge sharing
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Lin, K. Y., & Lu, H. P. (2011). Why people use social networking sites: An empirical study
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