Professional Documents
Culture Documents
UWRT 1104
Social media is one of the pivotal factors in today’s progressing society. From
networking to marketing, social media is used vastly across the globe, hitting approximately 2.46
billion social media users in 2017. Although, the influences of social media on society is a
widely controversial topic to many. Many see the benefits from the usage and contribution to
social media whereas others seem to hold a strong distaste for it. Some argue that social media
helps others be more connected, while others say the opposite; social media pushes us further
apart and makes us disconnect. A large sum would state that social media provides a fantastic
opportunity for people to reach out to others and network for their career, while others strongly
believe that social media is addictive and leads to more self destructive attributes compared to
helpful attributes. The debates regarding social media are quite vast, and many attempt to
identify the overarching principle of social media’s influence. There is one particular subject
which draws the attention of many adults in this day and age: economy. More specifically, how
Our inquiry question is “How Does Social Media Positively Impact Businesses?”. I came
to choose this inquiry question because I am very fascinated with both business and the art of
connecting with others. Since a young kid, I have loved using the internet. It allowed me to
explore a world I could not fathom right at my own house. Soon after school began progressing,
email became prevalent for us. Although I had a cell phone, I had to pay for texts, so I spent
more time using email. Days on days, we would use gmail to chat with friends about random
things. Middle school came along, where we were introduced to more advanced social media,
such as Instagram, Facebook, and Snapchat. Now we came to college, and the lifelong mystery
of what my purpose or goal in life is hit us hard. For me, I admired business, and the idea that
many could make it in this day and age pushed me to change to a business major. Knowing the
uses of social media, I figured it would be helpful to delve further into how social media can be
For this assignment, we began by searching for relevant peer evaluated articles using the
Atkins Library search engine. We had to make sure the article was related to our subject, and we
made sure we found modern articles to best represent the current status of how social media
affects businesses. As we searched through the thousands of articles, we made sure we selected
articles which complimented each other for the sake of consistency in our research. At the same
time, however, we did not want to repeat information, so each of us picked a specific topic which
fell under the same idea. We found several articles regarding our inquiry question, however, we
only selected three articles. The first article is called “Capitalize on the Opportunity economy”,
written by Jay Baer, a social media strategy consultant, and Amber Naslund, the vice president of
strategy at Radian6. The article explains how social media enables people to deliver their just in
time marketing to their audience, as well as making sure the message is relevant for others and
authentic to the creator. The article also talked about many opportunities that social media
provides in terms of location, inquiry, and context. The second article is called “Making a Living
Before Making It Big on Youtube”, by Taylor Lorenz. This article focussed on Youtube, which
has approximately 2 billion monthly active users and is continuously developing. The article
makes note of many persons who have used social media to jumpstart their goals, such as
PewDiePie, Jake Paul, Logan Paul, Lele Pons, and many others. The article also explains how
many young entrepreneurs partner up with other apps or companies to reach out to a larger
audience, promoting their channels. There are many risk factors involved, but that goes with any
investment made. The biggest investment is time, which needs to be applied in exchange of
opportunities, parties, and homework. Another worry is the possibility of the apps shutting down,
ceasing the partnership and progression. However, the advantages brought by a successful start
are immense, such as being able to make $500 in just 3 hours. The article concludes that
although the process of chasing a social media career and building requires many risks and
sacrifices, the trade off is worth the overall gain. The third and last article we looked into is
called “How Small Business can Benefit from Social Media/Networking Sites”, written by David
Wallace, CEO and founder of SearchRank. The article describes 11 main benefits which social
media brings to businessmen. What stood out the most to me is that the article was written by a
CEO, which helps establish credibility. The benefits listed may be implemented by anyone. The
main focus was on Twitter, which was useful considering most sites have targeted YouTube or
Instagram. Another thing that makes this article unique is that it focuses on how businesses can
utilize social media rather than providing a story to explain how the author used the advice given
to work on his own business. I was able to use this article to better understand the how
businesses use social media to enhance creation, attraction, connection, time efficiency.
In order to investigate the effects of social media, we formed a survey for others to
complete with regards to social media. We developed 10 questions associated with the inquiry
question at hand. We received a total of 55 responses. We primarily targeted the younger
population. For convenience sake, we created an online survey using Google forms and
distributed it via Snapchat. As a result, only those who have us on snapchat were able to answer
the question. Approximately 60% of the responses came from 17-19 year olds while about 30%
of the responses were from 20-22 year olds. All 55 members use social media, and a majority of
the participants spend approximately 2-3 hours on social media daily. These questions were used
to evaluate the responses from the following weightier questions regarding the presence of
business advertisements. When asked if the participant had ever seen or used a post that has
promoted a sale, promotional code, or any type of special deal through social media, 83.6% of
the respondents stated yes. When asked if they had ever seen or read about another person’s
review on a product, approximately 91% said yes, and when asked to rank the amount of
advertisements that one comes across on social media, 71% of the respondents claimed they saw
advertisements quite frequently. This shows how often businesses utilize social media by paying
for advertisements to display on a given platform. There may be slight bias in the survey for it
was done through convenience for time sake. It was also accessible through our own social
medias, which only those who do use social media are able to see. Considering we are college
students, the data was more focused around students our age from other schools and students at
our campus. Nonetheless, the results still speak for this sample, showing that a vast majority of
As a group, we decided to interview some people to get input on our inquiry question;
perhaps, reach out to one with another perspective, whether it’s one who challenges our beliefs
and encourages us to think deeper or one who resonates with our hypothesis. We interviewed 3
people since we did not have much time available, and those we interviewed were friends of
ours. We asked a total of 5 questions to each of the interviewees. Our first two interview
questions asked “When you think about making money off of social media, what social media
platforms come to mind?” and “Why did you choose that social media platform?”, respectively.
All 3 persons chose instagram, and explained that they see several advertisements and
promotions while scrolling through their feed. They also noticed celebrities and influencers
wearing certain products and promoting certain services, which sparks a lot of attention to many
followers. The third question asked “What kind of advertisements do you tend to see on that
social media platform and how would you describe the amount at which you tend to see them?”.
We heard all sorts of answers, such as food, because it is often trendy, clothing and makeup,
because it is fashion, and various other promotion advertisements. As for the amount at which
they tend to see the advertisements, they saw them plenty of times. Any time they scroll through
their feed they would come across an advertisement or product promoted either by instagram’s
advertisement service or an individual. Instagram uses an algorithm to tailor your feed based on
your likes and searches. This enables businesses to reach their intended audience with ease, and
helps customers discover businesses that provide products they want which they may never have
came across on their own. The fourth question we asked is “Have you seen social media
influencers promote a product? And has this sparked any reaction or response?”. Each of the
interviews said that they had seen social influencers promote a product, and it has sparked a
reaction or response to many. One individual talked about Rihanna’s makeup line. Rihanna is a
very popular celebrity and singer with currently 67.6 million followers on instagram. Some of
her posts advertised her own makeup line, and many of her fans were inclined to purchase her
products. The fifth and final question we asked our interviews is “Can you describe or list one
way you think social media will change or adapt in the future, in terms of being a business or
making money?”. They all believe that social media will grow heavily in the future and believe
that it will continue to grow exponentially. Social media has evolved tremendously, from
MySpace to Facebook, and other sites such as YouTube is constantly being upgraded to fit
today’s standards. When instagram was released back in 2019, there was not much advertising
placed on the app. However, as it drew more attention and more funding, companies began
investing and utilizing this app to promote the growth of their own businesses. One believes that
From our analysis of the articles, interviews, and survey, we concluded that social media
is very useful and provides several benefits for businesses, which was our initial hypothesis.
Social media provides an outlook, reaching out to audiences around the world instead of being
restricted to a small area. Although the industry initially began as a source of communication and
entertainment, it developed as a base for many entrepreneurs, influencers, and businesses. The
results are as we expected: several students use social media in their everyday life, and many
have either implemented or noticed other implement social media for their businesses or for
profit, which agrees which our initial thoughts that social media is quite impactful in
communicating products and services. From our research, we learned that social media is widely
used among many persons and businesses. Our opinion of social media had not changed, but was
rather strengthened by supporting that social media has plentiful benefits to offer. If you are still
doubtful of the effects social media brings about, I would suggest looking into the articles we
read, and perhaps consider making a survey at your own place too. After all, more research helps
maximize our society's understanding of social media. As a society, we can encourage the use of
social media in order to promote networking and they key component of all social media:
socializing. Of course, we must ensure the the counterproductive components of social media,
such as addictions, distractions, and self esteem be minimized, but that should be a goal knowing
that social media brings about benefits. Social media provides immense benefits for both starting
and existing businesses through various ways, including time efficiency, cost, and customer
attraction. Although many argue that social media is more damaging to one’s productivity than
not, businesses have shown to profit tremendously from the services and opportunities provided.
As shown in the articles, not only are there numerous applications for using social media, but
they have proven to provide successful results. From CEOs to start up businessman, connecting
with customers through Twitter to creating content with Youtube, the range from who can
UWRT 1104
Works Cited
Naslund, Amber and Baer, Jay. “Capitalize on "the Opportunity Economy.” Communication
World, vol. 29, no. 1, International Association of Business Communicators, Jan. 2012.
Lorenz, Taylor. “Making a Living Before Making It Big on YouTube.” The Atlantic, Atlantic
would-be-social-media-stars-earn-money-until-they-hit-youtube-fame/568789/.
Wallace, David. “How Small Business Can Benefit from Social Media/Networking Sites.”
Agency Sales, vol. 42, no. 8, Manufacturers’ Agents National Association, Aug. 2012,