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Priti Dhingra
January 25, 2016 9 minute read
This collection of frequently asked questions provides brief answers to common questions about Maintenance
Planner. If you don’t nd answer to your questions, please add them as comments.
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 1/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
Landscape Data
Security policies in my organization prevent me from creating RFC connections to OSS. What should I
do in this case?
What should I do if the same system appears multiple times in Maintenance Planner?
What are the most important considerations in case there are multiple productive SAP Solution
Manager systems in the landscape?
Does Maintenance Planner support value-added resellers?
How can I upload landscape data manually?
Do I need to create product systems in LMDB?
Dependency Management
What kind of dependencies are currently handled in Maintenance Planner?
How do I handle dependencies between connected systems where business processes are running
across the various systems?
What happens to the product systems already available in LMDB?
Miscellaneous
I see the planning cycle/screen even after I have just de ned my changes and con rmed it. Why?
Does Maintenance Planner support planning of new system installation?
Does Maintenance Planner support planning of new installation of dual stack systems?
Does Maintenance Planner support planning of SAP BW4/HANA System systems?
Which product instances are required for installation of SAP NetWeaver Process Orchestration system?
How can I install SAP Fiori Apps with Maintenance Planner?
Switch framework components are not pre-selected in Maintenance Planner. Why?
How can I add HR Packages in Maintenance Planner?
How can I request side-e ects report?
While planning upgrade to EHP8 FOR SAP ERP 6.0, upgrade export DVD is missing from the download
basket?
Which Add-ons are supported by Maintenance Planner?
Support Related
How do I report problems with Maintenance Planner?
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4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
The Maintenance Planner is a hosted applica on on SAP Support Portal and can be accessed with an up-to-date browser.
To access the tool:
• Go to https://apps.support.sap.com/sap/support/mp
• Login with your SAP credentials (S – user) to get access to landscape data for this user
Access to system data in the Maintenance Planner is based on the customer number assigned to your user
used to access the Maintenance Planner. This assignment may be missing or incomplete (your company
may even have more than one customer number.)
Your user in SAP Solution Manager must be assigned to your S-user for the SAP Service Marketplace.
The RFC used for uploading the technical system data to SAP Support Portal should be con gured to an
appropriate s-user mapped to the customer number
Check if the Landscape Fetch job is scheduled correctly. Refer SAP Note 1632036 for more information
If a speci c system is missing in Maintenance Planner, try uploading the data manually. To enable manual
upload apply SAP Note 2002546.
For more information, see Uploading, Accessing, and Trouble-Shooting System Data in the Customer Pro le
Used for Planning Changes in Your IT Landscape
Check if the Landscape Fetch job is running, however, if the data in LMDB has not changed, then the data is
not updated.
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 3/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
For more information, see Uploading, Accessing, and Trouble-Shooting System Data in the Customer Pro le
Used for Planning Changes in Your IT Landscape
Please note that SAP Solution Manager 7.0 / 7.01 status is “In customer-speci c maintenance”.
Landscape Data
How-to Manage House-Cleaning in the System Landscape Directory – Duplicate System Entries.
How to Ensure Your Landscape Data is Up-to-Data – House-Keeping in the LMDB
SLD-LMDB Topology – Connections, Valid, and Invalid Data Exchange Between SLD and LMDB of SAP
Solution Manager
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 4/35
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If the problem is not solved by that, Maintenance Planner o ers the functionality to delete irrelevant data.
Check the replication date, and based on this, you can decide to delete systems manually.Note that the deletion
of the system in LMDB does not su ce, you also have to delete it in MP separately.
What are the most important considerations in case there are multiple
productive SAP Solution Manager systems in the landscape?
If you have more than one SAP Solution Manager System, you can choose from which landscape data is to be
replicated on Maintenance Planner. In the system maintenance cycle, the Sync button is green if there exists
only one SAP Solution Manager and the same is chosen by default. If the Sync button is yellow, it indicates that
multiple Solution Managers are available. Perform the steps described in the user guide to select SAP Solution
Manager, from which landscape data is to be replicated on Maintenance Planner.
Note: However, if you are using SAP Solution Manger 7.1 Scope and E ort Analyzer to estimate the test e ort
caused by a change or Change Request Management, product systems are still needed. For details, see Product
Systems and Maintenance Planner in SAP Solution Manager 7.1
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 5/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
Dependency Management
Example: A system track can follow one of the following patterns of logic:
Two or more SAP ERP systems, like Dev, QA, and Production
Two or more SAP HCM systems connected by a transport route
Miscellaneous
I see the planning cycle/screen even after I have just de ned my changes and
con rmed it. Why?
This is because you can plan multiple changes on Maintenance Planner in a single transaction. This feature is
called Iterative Planning.During Iterative planning:
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You can install a base product version in the rst iteration, for example SAP NetWeaver 7.4
You can install additional components like add-ons, in the next iteration. This still is a part of the same
transaction created above.
You can repeat this process multiple times.
The Stack XML le generated at the end of the planning process contains the metadata of all the planned
changes.
The new process supports following product versions for Java systems:
Which product instances are required for installation of SAP NetWeaver
Process Orchestration system?
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 7/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
In case of a Process Orchestration system choose the following product instances, other required instances will
be calculated automatically:
From within Maintenance Planner: Proceed with the usual maintenance process and select the relevant SAP
Fiori add-ons
Integrated process, starting at SAP Fiori Apps Reference Library
Seamless integration between SAP Fiori Apps Reference Library and Maintenance Planner o ers integrated
process to discover, explore and install SAP Fiori Apps with much greater ease and e ciency as described in
blog Simpli ed Installation of SAP Fiori Apps with Maintenance Planner.
1) On which one or more of the following software components are installed: EA-HR, SAP-HR, HR-CCE.
2) RFC connection is established between the SAP Solution Manager system and the technical system.
Alternatively you can request side-e ects report with link : http://service.sap.com/side-e ects
While planning upgrade to EHP8 FOR SAP ERP 6.0, upgrade export DVD is
missing from the download basket?
For planning upgrades to SAP Business Suite 2016 releases e.g. EHP8 FOR SAP ERP 6.0, EHP4 FOR SAP CRM
7.0, upgrade export DVD needs to be downloaded from Service Market Place, Delta les and OS/DB les will get
calculated in Maintenance Planner, however the upgrade export DVD needs to be downloaded from Service
Market Place.
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 8/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
Support Related
Alert Moderator
Assigned tags
View more...
Announcing General Availability of Maintenance Planner- Successor of SAP Solution Manager Maintenance Optimizer
By Priti Dhingra , Jul 10, 2015
SAP TechEd 2015 Las Vegas Session Replay: Simpli ed Landscape Maintenance with Maintenance Planner
By Priti Dhingra , Dec 04, 2015
Related Questions
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 9/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
66 Comments
Former Member
Like (0)
Jim Moore
Where exactly is the CISI XML le applied? Since the data re ects what is in the LMDB, is the corrective xml applied
Like (0)
Regards,
Priit
Like (0)
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 10/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
Former Member
Could you please explain a bit more in detail what to do with the MP_CISI_*.xml le?
Best Regards,
Daniel
https://launchpad.support.sap.com/#/notes/1816146
Like (0)
Former Member
Like (0)
Former Member
Thanks for writing this blog, and making it easy for many.
I have one question, on Maintenance Planner, what is the di erence between ‘Saving’ and ‘Activating’ the
system details on Verify section.
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 11/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
Thanks in advance!
Like (0)
Activating lets you persists the veri cation, if you only save, the changes will be applicable only for that
transaction.
Best Regards,
Priti
Like (0)
Nice information.
Regards,Prem
Like (0)
Former Member
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 12/35
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Like (0)
I reached out to UDA experts to help clarify your query, the dependencies for latest releases are depicted in
Note 1388258. Unfortunately data for UDA is not yet available.
Best Regards,
Priti
Like (0)
Christian Reicherz
are there any plans to integrate the ‘side e ect report’ into the MP? We’re missing this feature as lling out the
form on the website (according to note 2309475) is bothersome, error-prone — and sometimes impossible.
Maybe MOPZ wasn’t as beautiful, but ‘form follows function’
Regards,
Christian
Like (0)
Pikakala Sebastian
Hello, i just upgraded EHP8 with NW 7.5 on sandbox, for our assessment, i have to send the side e ects for
review to our functional team.
Looking at 2309475, gives me a not so good feeling, is there a better way to get the side a ects for the Maintenance
Transactions. MOPZ was so easy to get all the side e ects of SPS or a EHP.
Regards,
Sebastian
Like (0)
Best Regards,
Priti
Like (1)
Christian Reicherz
Like (1)
Christian Reicherz
I think you can update the FAQ above as there’s an update to note 2309475 [1]. MP is now capable of
generating the side e ect report.
[1] https://launchpad.support.sap.com/#/notes/2309475/E/
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—
Bye
Christian
Like (0)
Christian Reicherz
Like (0)
Subhash Chandra
Any news on the side e ects reports progress. When can we expect this feature on MP ?
Regards,
Subhash
Like (0)
https://blogs.sap.com/2016/05/26/maintenance-planner-release-highlights/
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 15/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
Best Regards,
Priti
Like (0)
Christian Reicherz
—
Bye
Christian
Like (0)
Former Member
How customers can report bug, if there are issues in the MP ?. when i click the ? symbol in the home page of
MP, i don’t see any option to create support ticket from it. Please add this feature / functionality to report
issues in MP itself.
For example: getting this error – not able to report this by clicking ? symbol on the MP top right hand side of
MP Home page.
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 16/35
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Thanks
Like (0)
Best Regards,
Priti
Like (1)
Former Member
Like (0)
Pikakala Sebastian
I need the side effects notes for my Maintenance Transaction MP_<sid>_20160830_115151, Can you suggest a better
way to get this than the note 2309475
Regards,
Sebastian
Like (0)
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 17/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
Hello Sebastian,
Best Regards,
Priti
Like (0)
Michael Dumas
We are planning an upgrade of our Solution Manager system and I created a track for our SBX, DEV, and PROD
systems. When I use the Plan feature for the track I get the dreaded
“ABAP Queue Check FAILED with SY-SUBRC ‘2’. ” error, and can’t resolve it using the various notes I found.
I can successfully create stacks for the systems individually, so in that sense we’ve moved on, but the track
system seems really useful as presented in ITM213. I hope that can be resolved for our next upgrade.
Best Regards,
Mike Dumas
Like (0)
Thanks for reaching out, we need to take a deeper look at the issue. Could you please raise an incident –
component is: BC-UPG-MP. Please provide transaction id and steps to replicate the issue.
Best Regards,
Priti
Like (0)
Former Member
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 18/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
Now at the end of the year the new SAP-HR packages come available. These have to be maintained in the HR
systems of our customers. In MOPZ I was able to select the HR packages manually. In MP I can’t nd the
option to maintain these HR packages.
In your notes above you describe the option to add the HR packages in another change plan, but that is not
what I want to plan. I only want to maintain the current HR packages nothing else.
Like (0)
If your requirements is to only apply the HR package you need to select the current SP level in “De ne Change”
step and proceed to add HR packages.
Best Regards,
Priti
Like (1)
Former Member
We have got multiple solution managers and lots of system in our landscape. The option suggested above
when you have “multiple Solution Managers” seems to suggest that one will need to do it for each and every
system in the landscape. I wonder if there’s a setting at the global level to ensure MP is updated only from one
solution manager.
At the moment I am considering to disable LANDSCAPE_FETCH job on all other solution managers except for
one. Please let me know your thoughts. Thanks.
Best Regards,
Mandar
Like (0)
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Former Member
Like (0)
H. Pol
Is there also a possibility to use the MP for an upgrade from a SAP ERP 6.0 with MSSQL to SAP ERP 8.0 with
HANA?
Regards,
Hans
Like (0)
You can plan for upgrade to SAP ERP 6.0 EHPxx supported on HANA, in Maintenance Planner.
For migration to SAP HANA you would have to use DMO option in SUM.
Best Regards,
Priti
Like (0)
Former Member
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 20/35
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March 9, 2017 at 12:44 pm
Hello,
But i get the error “Error in SAP backend” “No relevant Maintenance Planner transactions found”.
Regards, Roland
Like (0)
I contacted experts on this topic. It looks like you are using SEA and not BPCA. There is no connection
between BPCA and maintenance planner in SAP Solution Manager 7.2.
1) If you are using value help in SEA to get all the maintenance plans for a system. Please make sure that the
system name in the maintenance plan and the one entered in SEA are the same.
2) The maintenance plan must also be created for the same customer number as the S-User that is used in
the connection from SAP Solution manager to the SAP backbone.
If this does not resolve the issue, please open a ticket on SV-SMG-IMP-SEA.
Best Regards,
Priti
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Like (0)
Kathy Moreillon
Regards,
Kathy
Like (0)
Please check if SAP Note 2002546 is applied in your SAP Solution Manager.
Hope it helps.
Best Regards,
Priti
Like (0)
Christoph Ostrop
Like (0)
There is no speci c option for Process orchestration system, you need to select Product Instances Manually
as described in the link:
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/comment-page-
1/#jive_content_id_Which_product_instances_are_required_for_installation_of_SAP_NetWeaver_Process_Orc
hestration_system
Hope it helps.
Best Regards,
Priti
Like (0)
Christoph Ostrop
what product instances (formerly usage types) are needed for PO-system ?
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Enterprise Portal
Enterprise Service Repository
PDF export
??????????
Like (0)
Christoph Ostrop
the left small window (ABAP or JAVA system) did not appear automatically when using Chrome-Browser !!
Like (0)
Window will appear again once you click on the image depicting type of system, next to the SID input eld.
Best Regards,
Priti
Like (0)
Former Member
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In maintenance planner my system shows EPR 2004 ECC Server although the system is ERP 6 .0 , So why it
shows wrong ,where as in LMDB its correct SAP ERP 6.0.
But if I change the product instance to NW 7.0 in LMDB then it shows ERP 6.0 in maintenance planner .
Regards,
Like (0)
Best Regards,
Priti
Like (0)
Former Member
I would like to use the stack.xml copy functionality which could be accessed
via RPT_MOPZ_COPY_STACK_XML report in SolMan 7.1.
Thanks,
Kalman
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Like (0)
This feature is available in Maintenance Planner. Please refer release highlights for more details.
Best Regards,
Priti
Like (0)
Former Member
Like (0)
Former Member
We have a NW portal 7.4, we need to add some SRM/MDM Business Packages to our existing portal. I tried
to add using Portal component but the business packages options are not showing while generating the
stack le.
Like (0)
Former Member
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 26/35
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Hi Priti,
We are facing One Issue in maintenance planner. we are trying to generate stack.xml for Solution manager 7.1
for upgrade but our solution manager SP level is not showing correct information. We are on solman 7.1 SP14
but it is showing SP06. please let us know how we can resolve this issue.
we have also re-sysnc SLD to LMDB & LMDB to SAP portal but information still not updating in maintenance
planner
Like (0)
Former Member
Even we are facing the same issue in Maintenance planner. We are on Solman 7.1 SP11 but its showing SP10.
Like (0)
Former Member
This is vishnu and I have just installed a fresh version of solman 7.2 sp02 the base version and was having
plans to upgrade to sps04. I have installed both the abap and java stacks separately on the same host with
di erent SID’s on oracle 11.2.0.3
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I have entered the maintenance planner after pumping the system information from my existing SLD into the
maintenance planner and then went on to the creation of the stack le for sps04, but to my surprise there is
no option for update support package and instead I get only the option “Install or maintain an addon” and on
selecting it there is no option to select the sps04.
Kindly advise on the above. Not only this I tried to plan a new system installation of solution manager 7.2
sps04 through the maintenance planner and on selecting the abap system installation as per your blog, I do
not see any option such as SAP solution manager 7.2 and instead I see only two options namely “Install an SAP
Netweaver System” and “Install an SAP NW AS ABAP INNOVATION PACKAGE system” and once again there is
no such option as solution manager 7.2.
If you could put light on the above two scenarios then I can proceed with the update from sps02 or go on with
a fresh installation.
Regards.
Vishnu
Like (0)
Daniel Masaladzic
we are planning to upgrade a ERP 6.0 EHP 7 (including add-ons like IDEX,…) to EHP 8 using the Maintenance
Planner. We start by chosing Maintain/Install Add-on and proceed clicking the EHP 8 option.
The following screen shows needed components to upgrade to EHP 8 but add-ons seem to remain untouched.
What does this mean? Are these add-ons compatible with EHP 8 or else how can we make sure that they will
be upgraded to a supported level? Actually I assumed, MP will do the job for us
Daniel
Like (0)
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Ivan Borunov
Unfortunately, cannot receive working stack XML le out of Maintenance Planner for upgrading SAP
Enterprise Portal Java system from Netweaver 7.0 to 7.5. The XML le contains empty <name/> and
<version/> tags for BPDESCOLL601_0-10003018.ZIP, thus SUM does not accept it.
SAP incident raised more than 30 days ago, high priority, sap support on phone and chat… Nobody is able to
help so far. Upgrade project is stuck, deadline approaching.
I suspect the issue is caused by the fact Maintenance Planner expects SDA/SCA le instead of plain zipped
EPA (EPA does not have meta data as SDA/SCA does) and ready to ll the missing XML tags in text editor if I
know exact values or have better advise.
Ivan
Like (0)
Former Member
Hi Ivan,
We got exactly the same issue in our Portal upgrade with the component BPDESCOLL601_0-10003018.ZIP
and also few other .zip packages.
Thanks a lot,
Best regards,
Rajat Sharma
Like (0)
Ivan Borunov
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My problem was resolved, as soon as SAP Support advised me to link my Portal SAP system with one of SAP
ERP system in Solution Manager -> Managed system -> System usage. I assigned ESS usage type to Portal
(version of ESS is linked with ERP) and issue has gone.
Ivan.
Like (0)
Former Member
Thank you for your reply, for us SAP support advised following :
Writing this so if someone else face same problem, they can check this solution also.
Thanks,
Rajat
Like (0)
Former Member
I’d like to upgrade system, but I don’t see “plan a maintenance” button.
Like (0)
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If you click Plan button on the maintenance cycle, you will be navigated to “De ne Change” screen, on this
screen you should be able to select appropriate option.
Best Regards,
Priti
Like (0)
Former Member
My solution manager version is 7.0 EHP1 and I could see that my “ST” software component is having release
400 and level 25. Does this version support “Maintenance Planner”?
Thank You!
Regards,
Jegan Raj
Like (0)
As you might be aware that SAP Solution Manager 7.0 / 7.01 status is “In customer-speci c maintenance”.
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 31/35
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https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-
questions/#jive_content_id_Which_versions_of_SAP_Solution_Manager_are_supported
Best Regards,
Priti
Like (0)
Jurij Moisejenko
i got error:
Authentication error. DETAILS: Connection was established but a problem occurred. Authentication is
required and has failed or has not yet been provided. SOLUTION: Make sure that you have the required
download permissions and/or that you enter the correct credentials
Like (0)
Jurij Moisejenko
https://blogs.sap.com/2016/01/25/maintenance-planner-frequently-asked-questions/ 32/35
4/11/2019 Maintenance Planner – Frequently Asked Questions | SAP Blogs
i got error:Authentication error. DETAILS: Connection was established but a problem occurred.
Authentication is required and has failed or has not yet been provided. SOLUTION: Make sure
that you have the required download permissions and/or that you enter the correct credentials
Like (0)
Jurij Moisejenko
or
Thanks
Like (0)
Former Member
I am trying Install an Add-On (SAP EWM 9.5) on our SAP NW system. When I check SAP Support Portal (SAPK-
95002INSCMEWM SCMEWM 950: SP 0002) is available for download. Its released today. When I run through
the MP and plan for change I only see SCMEWM 950: SP 0001 as available option for selection. MP is not
updated yet with the new released SP for EWM. Can you please advise how to resolve this scenario ?
Regards,
Pankaj
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Like (0)
Ravikiran Chikati
When we are trying to calculate dependency we are getting below message .Any idea?
Thanks
Ravi
Like (0)
David Scholz
thanks for this helpful blog. Is there any way to schedule oder manually start the replication in the
Maintenance Planner? I just installed a new system, added it to the SolMan and uploaded the data
successfully to SAP Portal. But the system is not (yet) shown in MP.
Thanks in advance!
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Like (0)
Jens Gundlach
regarding the performance of MP: for me it takes roughly 1 minute per step, eg. from selecting “Install or
Maintain an Add-on” to the next screen where I can select the Add-On. This continues for each step, which
makes usage of MP really horrible. Are there any tipps to improve performance?
Like (0)
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