Answer sheet to Principles of management Final exam :

Question 1: Identify whether the following statements are True or False.

Q 1 2 3 4 5 6 7 8 9 10

Q 11 12 13 14 15 16 17 18 19 20

Question 3:

1. Identify what type of leader each of these leaders using the Iowa studies.

Leader discerption Type

a. Iman is leader who gained authority through punishment, threat,

demands, orders, rules, and regulations.

b. Abeer is a manager who encourage group discussion and believe

in decision-making through consensus. she still make the final
decision, but do so only after carefully considering what other
group members have said.

c. Mona is a manager who trust her group members or followers to

make appropriate decisions. She make sure to bring in highly
trained and reliable members into the group that she leads.

d. Hanaa is a manager who makes decisions on her own and tell

other group members what to do and how to do it.

e. Hanien is a manager who gains its authority through

accountability, active participation, cooperation, and delegation
of tasks and responsibilities.
 2. Identify what type of leader each of these leaders using Michigan Studies.

Leader discerption Type

a. Ghassan focuses on achieving goals. He is dominantly

instrumental, works to maintain productivity and ensure that tasks
are completed.

b. Hekmet make sure employees meet organization’s goals by

helping them feel better about their work and stay positive about
their careers.

c. Amal is dominantly expressive, works to maintain warm, friendly

relationships and ensure the collective well-being of the group.
They make good bosses because they truly care for their
employees.

3. Identify what type of leader each of these leaders using Transformational-

Transactional Leadership theory.

Leader discerption Type

a. Ann is a manager who focus’s on performance, promote success

with rewards and punishments, and maintain compliance with
organizational norms.

b. Bushra is a manager who is more concerned with maintaining the

normal flow of operations. She keeps the ship afloat. she uses
disciplinary power and an array of incentives to motivate employees
to perform at their best.

c. Zainha focus’s on team-building, motivation and collaboration with

employees at different levels of an organization to accomplish
change for the better.

d. Maha appeal to her followers' ideals and morals to motivate them in

accomplishing their tasks. She empowers her followers using their
own beliefs and personal strengths.
Question 4:

1. Read the discretion for the following situations and then decide whether to choose a
wide or a narrow span of control.

discretion of situations Width of span

a. Subordinate jobs are complex, ambiguous, dynamic and complicated

which requires more management involvement
b. Jobs are similar. The tasks that subordinates are performing are
routine, which makes it easier for a manager to supervise
employees.
c. Employees are geographically dispersed which makes it difficult to
the manager to be in regular contact with them
d. employees lack ability, motivation, or confidence which will require
the manager to spend more time with each employee

e. The manager is organized, very good at explaining things to

subordinates, and very efficient in performing her/his jobs.

2. Decide whether the following organizations are centralized or decentralized.

Organizations discerption centralized or

decentralized

a. Franchise companies control most product development and

marketing decisions at the top, but they give franchise owners a
great deal of independence in running their individual stores.
b. Nike is A Large multinational company, it often include redundant
executive positions for each region or country, rather than allowing a
single executive team to make decisions across all divisions.
c. AAA is a Trucking company in which managers make all operational
decisions, sending information to individual drivers through
dispatchers. Even self-employed owner-operators take direction from
dispatchers to determine where to go each day.
 3. Use the factors (Size and Uncertainty) to decide when to choose a Mechanistic
organizational structure or an organic organizational structure.
Factor situation Type of organizational structure

Size Small organization

Large organization

Uncertainty High Uncertainty in environment

Low Uncertainty in environment

Question 4

a. .

b. .

c. .

d. .
Question 5:

4. Decide what type of the 8 types of plans you will use in each of the following
situations.
Situations discerption Type of plan
a. When Environmental uncertainty is high, plans should be
flexible and managers should be prepared to change or amend
them.
b. Planning at the top level of management.

c. The current plans affect the future commitments.