Spa Opening Checklist

 Unlock door; shut off alarm

 Turn on retail lights and shelf lighting
 Turn on all computers
 Turn on music
 Turn on lights in spa, salon, seasonal lights, hall seasonal lights
 Count and log your drawer into the computer
 Check voice mail, write down messages; call them back if necessary
 Make coffee and put out cookies/snacks
 Make sure each bathroom has three rolls of toilet paper and paper towels
 Sweep around desk
 Restock your drawer (gift certificates, envelopes, pre-book cards)
 Tend to any communication forms
 Check schedule for conflicts
 Check waiting list
 Dust shelves
 Front and stock products
 Check all your clients in and offer them a drink, magazine, etc.
 Complete your confirmations and label them on the salon sheet
 Keep all client’s drinks refreshed
 Walk the salon; offer drinks; straighten up
 Put away all unsold products
 Change out trash (desk, coffee bar, nail dryer, restrooms, offices)
 Open your drawer
 Count your drawer (credit card slips, checks, cash)
 Print your Daily Sales Report and make sure your totals match
 Reconcile your drawer in the computer
 File your credit card slips in the book with Totals Report
 Spa Closing Checklist
 Count and log your drawer into the computer
 Make tea; put out fruit/snacks
 Make sure each bathroom has three rolls of toilet paper and paper towel
dispenser is full
 Sweep around reception desk
 Restock your drawer (gift certificates, envelopes, appointment cards)
 Distribute any communication forms
 Check tomorrow’s schedule for conflicts
 Check the waiting list
 Dust retail shelves
 Front and stock products
 Make sure all guests are checked in
 Complete confirmations and confirm in spa soft
 Restock water and juice in refreshment areas
 Walk the spa; straighten up magazines, pillows
 Print guest forms for the next day and file them
 Print Staff Schedules for next day and file them
 After last guest is posted print Staff Commission Reports (MOD)
 Forward phones to voice mail or concierge
 Remove all trash
 Straighten Check magazines to insure only current issues
 Take out Separate trash and recyclables
 Count your cash drawer
 Print your Daily Sales Report and make sure your totals match
 Reconcile your drawer in the computer
 File your credit card slips in the book with Totals Report
 Write your checks in the book (last name and amount)
 Total the checks
 Fill out deposit slip
 Place slip and any cash in the safe
 Run Day End Report; staple to your daily reports and place in Closeout Book
 Lock your drawer
 Shut down and log off all computers except yours and review appointments
 Turn off all lights
 Clock out
 Log off your computer, turn off
 Set alarm and lock door