PG Diploma Programs

Finance | Banking

General Management | Marketing Management

HR Management | Operations Management

Flexible Learning Programs

Directorate of Distance Education

The ICFAI University, Tripura
University Campus, Agartala-Simna Road, P.O. Kamalghat Sadar, Agartala - 799210, Tripura (West).
www.iutripura.edu.in
 Contents

The ICFAI University, Tripura ............................................................................................................... 3

PG Diploma Programs .......................................................................................................................... 4

Web Services 24 x 7 .............................................................................................................................. 6

PG Diploma Programs

Finance

● Business Finance ...................................................................................................................... 7

● Investment Banking .................................................................................................................. 8

● Project Management ............................................................................................................... 9

Banking

● Banking .................................................................................................................................. 10

● Treasury and Forex Management ......................................................................................... 11

General Management

● Export and Import Management .......................................................................................... 12

Marketing Management

● Marketing Management ......................................................................................................... 13

● Retail Management ................................................................................................................ 14

● Customer Relationship Management .................................................................................... 15

● Brand Management ............................................................................................................... 16

HR Management

● Human Resource Management ............................................................................................. 17

● Training and Development .................................................................................................... 18

Operations Management

● Supply Chain Management ................................................................................................... 19

● Quality Management .............................................................................................................20

Admission Policies and Guidelines to Complete the Application Form ........................................... 21

Fee Schedule ....................................................................................................................................... 23

Application Form for Enrollment ........................................................................................................ 25

2
 The ICFAI University, Tripura
The ICFAI University, Tripura (referred to hereafter as the
University) was established in 2004 through an Act of
State Legislature (Tripura Act 8 of 2004). The University
has been approved by the University Grants Commission,
under Section 2(f) of the UGC Act, 1956.
The University is a member of the Association of
Commonwealth Universities, London, the Association of
Indian Universities, New Delhi and the Federation of
Universities, India.
The University believes in creating and disseminating
knowledge and skills in core and frontier areas through
innovative educational programs, research, consulting and
publishing, and developing a new cadre of citizens with
a high level of competence and deep sense of ethics and
commitment to the code of professional conduct.
The Visitor of the University is H.E. The Governor of
Tripura. The University is administered as per the Act,
Statutes and Rules. The Board of Governors is headed
3
by the Chancellor and has Vice-Chancellor and others
as members. The Board of Management is headed by the
Vice-Chancellor. The Academic Council is responsible for
all academic matters.
The University campus, based at Agartala, is sprawling,
landscaped and lush green. It provides a congenial
environment for education and learning. It has
well-equipped physical and academic infrastructure. The
University has no study centers outside its authorized
jurisdiction.
The University offers Bachelor, Master, and Doctoral
programs in management, finance, science and
technology, information technology, education, law and
other areas.
The students are enrolled under the flexi-mode. The
University awards the PG Diploma to the students who
successfully complete the respective Program, through
self-study and examinations subject to the University
Regulations.
 PG Diploma Programs
The phenomenal growth of the business and the
globalization of markets is reflecting in the increased
business activities and operations and advances in
management tools and techniques. A wide range of financial
products, addition of new management strategies and
development of new socio-economic concepts have changed
the global competitive market and legal environment.
In the wake of these interesting developments and the
growing importance of finance and management in various
specialized areas, the PG Diploma Programs are designed to
cater to the needs of the professionals and students who
are interested in these areas.
PG Diploma Programs
The PG Diploma Programs are offered by the Directorate of
Distance Education, ICFAI University, Tripura in various
areas of finance and management. The details of these
programs are given from pages 7 to 20.
For Whom
◆ Graduates (any discipline).
◆ Professionals like MBAs, CAs, CWAs, CSs who seek
careers in finance and management.
◆ Students pursuing programs like MBA, CA, CWA, CS,
CAIIB and full-time postgraduate programs in commerce,
economics, mathematics, statistics and management.
◆ Working Executives, Entrepreneurs, Consultants, etc.
Eligibility
Bachelor’s Degree in English medium (any discipline) with
45% and above aggregate marks.
Students who have pursued their degree program in
non-English medium are advised to undergo proper
preparatory courses in Business English so that they can
cope with the PG Diploma Programs.
4
Validity of enrollment
The validity of enrollment into the program is two years from
the date of enrollment. Students who are unable to complete
the program within the validity period of two years, but still
keen on continuing the program, are required to register
de novo by paying the requisite fee. Students who study
regularly and appear for examinations every quarter may
complete the program in 9-12 months.
Medium of instruction: English
Flexible Learning Programs
The PG Diploma Programs are based on study and
examinations.
Study: The University provides a detailed study plan and
prescribed books specially designed (as per the curriculum
of the University) and meant for self-study.
Examinations: The examinations serve to finally assess and
certify the students' understanding of the subjects.
The examinations are conceived, developed and
administered on a rigorous system. The examinations are
generally conducted on Sundays, four times a year in
January, April, July and October. The details are given on
Page No.5.
Fee
The fee for each of the PG Diploma Program is given in the
fee schedule on Page No.23.
Award of PG Diploma
All students who successfully complete the respective
programs will be awarded the Postgraduate Diploma (in the
respective discipline) by the ICFAI University, Tripura.
Students Regulations
The students who are enrolled into the PG Diploma
Programs will be provided with Students Regulations which
contain the various rules and regulations pertaining to Enrollment dates
administering the programs and the examinations. In order to become eligible to appear for the examinations,
the students are required to enroll into the program on or
Outline Curriculum
before the following dates.
The curriculum for the PG Diploma Programs given in the
respective pages is an outline curriculum and the detailed Examinations Enroll into the Program on or before
curriculum for the PG Diploma Programs will be provided to January, 2011 July 31, 2010
all the enrolled students. The outline curriculum given in this
April, 2011 October 30, 2010
prospectus may be modified, revised, changed, deleted or
added, from time to time depending on developments in the July, 2011 January 31, 2011
respective areas of study. October, 2011 April 30, 2011

Examinations Examination calendar

The examinations serve to finally assess the students The examinations are generally conducted on Sundays in
understanding of the subject and level of skill development. January, April, July and October. The schedule of the
The examinations are conceived, developed and examinations is given below:
administered on a rigorous system with a view to groom Examination Dates Last Date for
Online Registration
professionals in different areas of finance and management.
Month, Year Dates (Sundays) for Examinations
The examinations are generally conducted on Sundays, four
times a year in January, April, July and October. January, 2011 9, 16, 23, 30 Nov 30, 2010
April, 2011 3, 10, 17, 24 Feb 28, 2011
Eligibility for appearing in examinations
July, 2011 10, 17, 24, 31 May 31, 2011
Students will be eligible to appear for Group A examinations
October, 2011 9, 16, 23, 30 Aug 31, 2011
six months after the date of enrollment, provided all
postdated cheques which are due so far, are honored on
Passing requirements
time. Subsequently, they can appear for two groups every
three months. Students are required to appear and pass the ● To pass in a Group, the student must secure an average
groups in a sequential order. of 55 per cent for the two parts in the Group, subject to
a minimum of 45 per cent in each Subject.
Test centers
● If the student secures 65 per cent or more marks in one
The examinations are held at the test centers as indicated on
of the Subjects of a Group, but is absent or fails to get
website. For details please visit www.iutripura.edu.in
45 per cent in the other Subject of the same Group, the
student will get exemption from the Subject in which he/
Online registration facility
she has secured 65 per cent or more. When an exemption
All students are required to register for their examinations
is secured in one Subject of a Group, the student must
(including payment of fee) using the online facility only, as secure a minimum of 45 per cent in the other Subject in
the examinations department operations are fully subsequent attempt to pass the Group.
computerized.

5
 Web Services 24x7
The following web services are available to all the students:
Pre-enrollment services
● Online Order Form for Prospectus
● Online Counselling (Live Chat facility)
● Online Enrollment through Secure Internet Payment Gateway
(Credit Card/Net Banking)
● Updates on events like seminars, conferences, counselling
meets, etc.
● Press Room: Press Releases, Press Clippings
● Online Feedback facility.
Post-enrollment services
● Students Regulations (Flexible Learning Regulations/Program
Regulations)
● Registration Facility (activation of student account) to avail
a range of services under secure environment with Enrollment
Number and Password. The services include: Online
examination registration with downloadable admit card; Online
examination results with marks details; Online admit cards;
Model question papers with suggested answers
● Online payment for Overseas courier charges, Overseas
examination fee etc., through secure internet payment gateway
● Online prescribed forms for change of password, change of
e-mail, non-receipt of courseware, mobile number updation/
registration, recounting / comprehensive feedback, general
queries, student feedback form, online payments
● Online updation of developments/changes
● Helpline facility
● Important information on contact classes, finance act,
examination schedule, test centers, revision of curriculum,
etc.
● Access to online edition of magazines and journals from IUP
Publications.
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Student Grievances
As a student if you have any grievances,
please let us know immediately so that we
can attend to the same as early as possible:
● Phones (Toll free)
1800-425-2911, 1800-103-0303
● E-mail
sgc@iutripura.edu.in
Always quote your Name and the
Enrollment Number.
IUT Arbitration Tribunal
As indicated in the ‘Legal Aspects’ on
Page No.26, all disputes relating to or
arising out of the Enrollment Agreement
between the applicant and the
ICFAI University, Tripura, shall be settled
by reference to arbitration only as per the
Arbitration and Conciliation Act of 1996.
An Arbitration Tribunal consisting of a
single member shall conduct the
proceedings of arbitration. The
University’s nominee shall be the
‘persona designata’ as an arbitrator. The
venue of arbitration shall be Agartala,
Tripura, India. The University reserves the
authority to prosecute the students for
criminal offences including the dishonor
of cheques. The University has nominated
Dr. A.V. Narasimha Rao, MA, LLM, Ph.D.,
as the persona designata. Students
seeking help from the IUT Arbitration
Tribunal may contact by e-mail (by
quoting the Name and the Enrollment
Number) at: iutat@iutripura.edu.in
 PG Diploma in Business Finance
Finance constitutes the lifeblood of any business. Most of
the managerial decisions do have financial implications.
Consequently, understanding the basic concepts and
practices related to finance and accounting is quite important
for all managers.
The PG Diploma in Business Finance is designed for
executives working in non-finance areas namely; Marketing,
Operations, HRD, IT, Engineering, etc.
It has been developed in the context of the increasing
strategic focus placed on finance and the need for
non-finance executives to get a good feel of this vital area.
The PG Diploma in Business Finance provides the students/
executives with a thorough understanding of the concepts
and issues in business finance.
Program Structure
The program covers all the important topics related to business
finance. The program is divided into two Groups each consisting
of two subjects. The structure of the program is given below:
Group/Part Subjects
Group A
Part I Financial Accounting
Part II Economics
Group B
Part III Financial Management
Part IV Management Accounting
Outline Curriculum
Group A
Part I : Financial Accounting
Introduction to Accounting, Introduction to Financial
Statements, Accounting Standards, Accounting
Mechanics, Bills of Exchange and Promissory Notes,
Accounting for Inventories, Receivable, Fixed Assets and
Royalties, Preparation of Financial Statements: Trial
Balance and Adjustments, Profit and Loss Account and
Balance Sheet, Branch Accounts and Departmental
Accounts, Accounting for Intangible Assets, Accounting
for Shares and Debentures, Legal Requirements relating
to the Preparation of Financial Statements of Ltd.
Companies, Limitations of Financial Statements, Annual
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Reports, Statutory Audit, Introduction to Consolidated
Accounts of Holding and Subsidiary Companies, ERP
Applications in Financial Accounting, Current
Developments.
Part II : Economics
Introduction: Supply and Demand Analysis, Consumer
Behavior, Production Analysis, Analysis of Costs, Market
Structure - I : Perfect Competition, Market Structure - II:
Monopoly, Market Structure - III : Monopolistic
Competition, Market Structure - IV : Oligopoly, Income and
the Pricing of Factors of Production, Current Developments,
Overview of Macroeconomics, The National Income and
Product Accounts, Consumption and Investment,
Aggregate Demand and the Multiplier, Government,
International Trade and Output, Money and Banking,
Economic Growth and Aggregate Supply, Business Cycles
and Unemployment, Price Stability, Classical, Keynessian
and Post-Keynessian Macroeconomics, Economic
Consequences of Debt, Policies for Growth and Stability,
The Open Economy, Strategies of Economic Development,
International Financial Institutions, Current Developments.
Group B
Part III : Financial Management
Introduction to Financial Management, Financial System,
Time Value of Money, Risk and Return, Leverage,
Valuation of Securities, Financial Statement Analysis,
Financial Forecasting, Current Developments, Sources of
Long-term Finance, Cost of Capital and Capital Structure,
Dividend Policy, Estimation of Working Capital, Financing
Current Assets, Management of Working Capital, Capital
Expenditure Decisions, Current Developments.
Part IV : Management Accounting
Introduction to Management Accounting, Cost Concepts,
Cost Accounting, Job-order, Process and Contract Costing
System, Cost-volume-profit Analysis, Decisions involving
Alternative Choices, Cost Analysis and Pricing Decisions,
Budgeting and Budgetary Control, Standard Costing and
Variance Analysis, Management Information and Reporting
System, Divisional Performance Appraisal, Behavioral
Aspects of Control, Cost Audit, Contemporary Issues in
Management Accounting, ERP Applications in Management
Accounting, Current Developments.
 PG Diploma in Investment Banking
The expansion of global investment banking has brought Part II : Investment Banking - I
about some much-needed professionalisation in this crucial Projects
sector. This, in turn, has widened the scope of activities Financing Strategies
undertaken by investment bankers, including services such Venture Capital
as loan syndication, advisory services and managing Loan Syndication
mandates for offerings of ADRs, GDRs and IPOs in Designing & Pricing of Instruments
developed and developing countries. Issue of Equity
Managing of Public Issues & IPOs
The PG Diploma Program in Investment Banking is designed Issuance of Bonds
to help students and executives alike bring a strong degree Issuance of Notes
of professionalism to the many interesting and challenging Private Placement
careers available in investment banking and its related fields. Asset Based Financing
Trade Financing
The Society of Certified Investment Bankers Securitization
(SCIB) Recapitalization of Projects
All students who successfully complete the PG Diploma Cost of Capital and Capital Restructuring
Program are eligible to become members of SCIB subject to Dividend
Bonus and Buy-back.
fulfilling the criteria for such membership. SCIB confers the
designation of “Certified Investment Banker” (CIB) on its Group B
members. Part III : Investment Banking - II
Program Structure Time Value of Money
Risk and Return
The program covers all the important topics related to Valuation of Securities
investment banking. The program is divided into two Groups, Capital Expenditure Decisions
each consisting of two parts. Financial Statement Analysis
Financial Forecasting
Group/Part Subjects
Corporate Restructuring
Group A Valuation-I
Valuation-II
Part I Economics and Financial Markets Valuation of Firms
Part II Investment Banking-I Mergers & Acquisitions
Sell-offs and Divestitures
Group B The Market for Corporate Control
Part III Investment Banking- II Takeover Defences
Changes in Ownership Structures
Part IV Managing Investment Banking Organizations
Cross Border Acquisitions
Outline Curriculum Post-Merger Management
Turnaround Management
Group A Corporate Risk Management
Part I : Economics and Financial Markets Current Developments.
Introduction to Economics Part IV : Managing Investment Banking Organizations
Economic Cycles Investment Banking Industry
Public Finance Investment Banking Organization
Monetary Policy Business Planning by Investment Banks
GATT & WTO Skills for Investment Banks
International Monetary System Marketing of Investment Banking
Important Government Policies Strategic Issues in Marketing of Investment Banking Services
Financial System Relationship Management by Investment Banks
Money Markets Tools for Marketing Investment Banking Services
Capital Markets Challenges in Marketing of Investment Banking Services
Primary Market Networking by Investment Banks
Secondary Markets Operations Management by Investment Banks
Bond Market Research & Development by Investment Banks
Global Markets Organization Design
Knowledge Management
Foreign Exchange Markets
Compensation Policies
Derivatives Market
Regulation & Compliance
Banking System Internal Control System
Insurance Market Risk Management Practices
Non-Banking Finance Companies Ethics in Investment Banking
Linkages between Markets Current Developments
Technology and the Markets Case Studies on Investment Banks.
Current Developments.
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 PG Diploma in Project Management
Whether the project is large or small,
effective management is the key to any
project's success. The main function
of project management is to ensure that
all the activities in a project are
scheduled and completed efficiently,
within the agreed time and budget
parameters. With the business
environment becoming more dynamic
day by day, it is all the more important
to ensure that projects achieve their
objectives with minimal disruption. It
is the function of the project manager
to identify the different activities in a
project, allocate monetary and human
resources efficiently to each of the
activities, and ensure the smooth flow
of all processes. A project manager acts
as the key facilitator in the success of
a project.
The PG Diploma Program in Project
Management imparts the skills
necessary to develop students and
executives alike into highly effective
project managers.
Program Structure
The program covers a broad range of
topics related to Project Management.
The subject areas in which the students
will be examined are divided into two
groups. The structure of the program is
given below:
Group/Part Subjects
Group A
Part I Project Management I
Part II Project Management II
Group B
Part III Project Management III
Part IV Project Management IV
Outline Curriculum
Group A
Part I: Project Management I
Fundamentals of Management
Fundamentals of Planning
Strategies, Policies and Planning
Premises
Managerial Decision Making
Strategic Organization Design
Effective Organizing and Organizational
Culture
Human Resource Management and
Staffing
Performance Appraisal and Career
Strategy
Organization Change and Organization
Development
Managing the Human Factor
Motivating Employees for Job
Performance
Leadership
Managing Communications
The Control Functions
Control Techniques
Productivity and Operations
Management
Management Information Systems
Fundamentals of Finance
Financial System
Valuation of Securities
Financial Statement Analysis
Financial Forecasting
Sources of Long-term Finance
Cost of Capital and Capital Structure
Theories
Working Capital Management
Capital Expenditure Decision
Part II: Project Management II
Project Analysis and Planning
Project Management - An Overview
Project Management Environment
Strategy and Project Management
Project Management Processes
Project Integration Management
Project Idea Generation and Screening
9
Market Analysis
Technical and Environmental Analysis
of Projects
Financial Analysis of Projects -
An Overview
Cost of Capital
Project Appraisal Criteria
Risk Analysis in Capital Investment
Decisions
Project Selection
Management of Project Scope
Identifying Project Activities
Activities - Sequencing, Estimating
Duration, and Scheduling
Group B
Part III: Project Management III
Managing Project Teams
Foundation of Organization Structure
Motivation
Leadership
Conflict, Negotiations & Intergroup
Behavior
Foundations of Group Behavior
Understanding Work Teams
Informal Organizations
Power and Politics
Managing Stress
Building the Project Team and Project
Communication Management
Part IV: Project Management IV
Project Implementation and Control
Project Review
Project Control
Project Cost Management
Project Risk Management
Project Quality Management
Project Procurement Management
Project Auditing
Project Closing
Management of International Projects
Management of Software and
Information Systems Projects
Ethics in Project Management
Future of Project Management
 PG Diploma in Banking

The banking sector - worldwide, has undergone major
changes particularly during the post-globalization era of the
1990s. The twin factors - customer focus and technology-
virtually revolutionized the business and delivery strategies
adopted in the banking system. Considering the fact that
a sound banking system is crucial for the stability of the
financial system and the growth of the economy, studies
related to banking have become crucial for students,
practicing bankers, technologists and other stakeholders in
the financial system.
The PG Diploma Program in Banking is designed to equip
students/ executives with the necessary theoretical and
practical skills to pursue a rewarding career in the field of
banking.
Program Structure
Banking, Wealth Management, Financing SMEs, Corporate
Banking, Forex Management, Fee-Based & Subsidiary
Services, Plastic Money, Role of Central Banks, Emerging
Trends in Banking, Fundamentals of International Banking.
Part II: Bank Marketing
Introduction to Marketing, Understanding Services,
Distinctive Aspects of Service Marketing, Strategic Issues
in Bank Marketing, Positioning Bank Services in the Market,
New Product Development, Pricing and Launching, New
Distribution Channels for Bank Marketing, Communicating
and Promoting Bank Services, Improving Quality and
Productivity, Customer Relationship Management in Banks,
Globalizing Bank Services, Opportunities and Challenges in
Bank Marketing.

The program covers all-important topics; from the basics of Group B

introduction to banking to advanced banking besides Part III: Advanced Banking
providing a coverage of bank marketing and banking Credit Policy in Banks, Principles of Credit Management,
operations. The program is divided into two Groups each
Objectives of Credit Management, Credit Disbursal and
consisting of two subjects.
Monitoring, Credit Deployment and Types of Borrowers,
Group/Part Subjects Follow up and Recovery Management, Treasury Operations,
Group A Introduction to Risk Management in Banks, Rural Banking
Part I Introduction to Banking in India, Security Considerations, Control System in Banks,
Corporate Governance in Banks, Annual Reports and
Part II Bank Marketing
Statutory Audit.
Group B
Part IV: Banking Operations
Part III Advanced Banking
Introduction to Banking Operations, Front Office and Back
Part IV Banking Operations Office Operations, Operational Controls, Demand
Forecasting and Resource Allocation, Policy Framing -
Outline Curriculum Deposits, Advances and Investments, Services Design and
Group A Delivery Strategies in Banks, Service Quality Metrics, Work
Part I: Introduction to Banking Measurement and Quality Assurance, Payment and
Financial Intermediation, Indian Financial System, Origin and Settlement Systems, RTGS and Clearing House, Cash
Growth of Banking, RBI and its functions, Principles of Management Services, Facilities Planning, ERP in Banks,
Banking, Banking Law and Practice, Nationalization of Banks BPR in Banks, IT Enabled Supply Chain Management,
in India, Deposit Products, Lending Activities, Retail Disaster and Recovery Management.

10
 PG Diploma in Treasury and Forex Management

Many significant developments have taken place in financial Financial Markets and Instruments
markets all over the world in recent years. With increased Long-term Funds
volatility in exchange rates and growing liquidity constraints, Internal Treasury Controls
corporations and banks have had to start paying closer Tax Planning and Management
attention to treasury management. Managing Bankruptcy
The PG Diploma Program in Treasury and Forex Management Banking Relationships
is designed to prepare students and executives alike for the Managing Investor Relationships
challenges of a career in treasury management and related Current Developments
fields. Part II : Foreign Exchange Management
International Economics and International Finance
The Association of Certified Treasury
Managers (ACTM) International Financial Markets and Instruments
Foreign Exchange Markets
All students who successfully complete the PG Diploma
Determination of Exchange Rates
Program are eligible to become members of ACTM subject
Forex Trading
to fulfilling the criteria for such membership. ACTM confers
Financing of International Trade
the designation of “Certified Treasury Manager” (CTM) on
its members. International Working Capital Management
Multinational Corporations
Program Structure Current Developments
The program covers all the important topics related to
Group B
treasury and foreign exchange management, and the program
is arranged in two groups. The structure of the program is Part III : Risk Management-I
given below: Introduction to Risk Management
Quantitative Techniques
Group/Part Subjects
Debt Instruments, Prices Yields and Hedging
Group A Forward, Futures and Options Markets
Managing Risks with Forward, Futures, Options and
Part I Treasury Management
Swaptions
Part II Foreign Exchange Management Accounting and Tax Implications
Group B Current Developments

Part III Risk Management-I Part IV : Risk Management-II

Pricing and Valuation of Risk Products
Part IV Risk Management-II
Futures
Outline Curriculum Options
Group A Swaps
Forex Exposures
Part I: Treasury Management
Translation Risk
Scope and Functions of Treasury Management
Derivatives and Speculation
Financial Forecasting
Ethical Dilemmas
Short-term Financial Planning
Current Developments

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 PG Diploma in Export and Import Management

The area of international trade comprising of exports and Regulations Framework – International Cash Flows
imports of goods and services is driving the economic UCPDC
growth of several developing and developed countries. Exim Policy – India and Other Countries – An Overview
Indian exports are booming; so also are imports and it is FDI, FII – Investment Policies of MNCs
expected that India’s share in world trade will increase in
Part II: Export Management
the coming years. Export-Import management is a very
India’s Trade Policy
specialized subject as it deals with the supply chain
Exim Policy of India
management issues across the globe with its own nuances
of tariffs, quotas, financing and documentation. Regulatory Framework for Exports
Customs Act/Exchange Control Regulations
The PG Diploma Program in Export and Import Management
Export Promotion and Organizational Framework
is designed to give students/ executives a global
perspective on different concepts and tools in export and Export Finance Documentation ECGC and Trade Procedures
import management, in order to become effective managers. Export Factoring and Forfeiting
Exim Bank
Program Structure
Group B
The program covers all the important topics related to Export
Part III: Import Management
and Import Management in two groups. The structure of the
Liberalization of Imports
program is given below:
Import Policy
Group/Part Subjects
Regulatory Framework for Imports
Group A Exchange Control Regulation, Letter of Credit in Imports
Part I Introduction to International Trade and Documentation
Part II Export Management Import Finance
Shipping and Transport Logistics
Group B
Risk Management in International Trade
Part III Import Management
Part IV WTO Part IV: WTO
WTO and Developing Countries
Outline Curriculum Indian Industry and its interaction with WTO
Group A Financial Sector reforms in India post liberalization
Part I : Introduction to International Trade Foreign Trade of India: Interaction with WTO
Globalization – International Trade Intellectual Property Rights
International Financial System Problems faced by Developing Countries under WTO regime
International Institutions – WTO, World Bank, IMF
Trading Blocks

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 PG Diploma in Marketing Management
Marketing is one of the most dynamic and vibrant functions Marketing Environment
of management. Companies depend on marketing to help Marketing Budgets and Costs
them make a mark in the increasingly competitive world of Understanding Consumer Buying Behavior
business. Customer-focused and market-oriented Organizational Markets and Organizational Buying Behavior
organizations are becoming the norm in the corporate sphere. Marketing Research, Marketing Information Systems and
In fact, eminent management thinker Peter Drucker observed Demand Forecasting
very perceptively that marketing and innovation are the only Market Segmentation and Market Targeting
two genuine functions of business. An effective marketing Strategic Planning Process in Marketing
Product, Product Lines, Product Differentiation and Positioning
strategy is the key to a company’s long term success. Given New Product Development
the pervasiveness of marketing, many managers believe that Branding, Packaging and Pricing
marketing is the core of business. A specialization in Channels of Marketing
marketing offers several rewarding career opportunities. Logistics, Wholesaling, and Retailing
The PG Diploma Program in Marketing Management is Communication Mix in Marketing
designed to equip students/executives with the knowledge Promotion Mix and Sales Force Management
and skills needed for a successful career in the exciting fields Global Marketing Strategies
of sales and marketing. Direct and Online Marketing
Marketing of Services
Program Structure Marketing Management: Ethical and Social Dimensions
The program covers the more important topics related to Group B
Marketing Management. The broad areas in which the body Part-III: International Marketing & Services Marketing
of knowledge is developed and the students will be examined International Trade
are divided into two groups. The structure of the program Competitive Strategy in International Business
is given below: Entry Strategies in International Markets
International Branding
Group/Part Subjects Marketing in the Internet Environment
Understanding Services and Services Marketing
Group A Customer Expectations and Perceptions
Part I Introduction to Management & Market Segmentation, Targeting and Positioning
Managing Demand and Capacity
Managerial Effectiveness
Product: Packaging the Service
Part II Marketing Management Pricing Services
Promotion and Communication of Services
Group B Place in Services
Part III International Marketing & Services Marketing Additional P's of Services Marketing
Relationship Marketing
Part IV Sales & Distribution Management & Developing and Managing the Customer-service Function
Industrial Marketing Globalization of Services
Services Marketing in Specific Industries
Outline Curriculum Education Services Marketing
Group A Charities Marketing
Part-I: Introduction to Management & Managerial Effectiveness Part-IV: Sales & Distribution Management & Industrial Marketing
Management: An Overview The Sales Organization
Evolution of Management Thought Sales Functions and Policies
Social and Ethical Responsibilities of Management International Sales Management
Planning, Time Management and Objectives Sales Budgets
Managerial Decision-making Estimating Market Potential and Forecasting Sales
Organizing, Organization Design and Organizational Culture Sales Quotas
Line and Staff Authority and Decentralization Sales and Cost Analysis
Human Resource Management and Staffing Hiring and Training Sales Personnel
Performance Appraisal and Career Strategy Compensating Sales Personnel and Motivating the Sales Force
Organizational Change and Organization Development Leading the Sales Force
Managing the Human Factor and Creativity in Management Evaluating Sales Force Performance
Employee Motivation and Emotional Intelligence in Marketing Logistics
Management Wholesaling
Leadership and Change Management Introduction to Industrial Marketing
Managing Communications Products, Services and Customers
Multicultural Communication Skills Demand Issues
The Control Function, Direct Control vs Preventive Control Organizational Buying and Buyer Behavior
Control Techniques Buyer - Seller Relationships
Management Information Systems Product Strategy and New Product Development
International Management Service Design and Delivery
Part-II: Marketing Management Pricing Decisions
Marketing: The Development of a Concept Promotion Mix
Delivering Customer Values and Satisfaction Performance Measurement and Control
Business Networks and Technology

13
 PG Diploma in Retail Management
Retail is one of the fastest growing sectors around the world. Part-II: Marketing Management
It is also thought to be one of the most exciting fields for Marketing the Development of a Concept
a management career as it offers tremendous scope for Delivering Customer Values and Satisfaction
Marketing Environment
regular and direct interaction with consumers.
Marketing Budgets and Costs
The retail sector in India has witnessed a boom in the recent Understanding Consumer Buying Behavior
past, opening up several interesting opportunities for careers Organizational Markets and Organizational Buying Behavior
Marketing Research, Marketing Information on Systems and
in different segments and at different levels. The growing
Demand Forecasting
demand for consumer products around the world is expected Market Segmentation and Market Targeting
to give a further boost to the growth of the retail sector. Strategic Planning Process in Marketing
The PG Diploma Program in Retail Management is meant to prepare Product, Product Lines, Product Differentiation and Positioning
New Product Development
students/executives to take advantage of the growing opportunities Branding, Packaging and Pricing
to make successful careers in retail and related fields. Channels of Marketing
Promotion Mix and Sales Force Management
Program Structure Global Marketing Strategies
The program covers the more important topics related to Retail Direct and Online Marketing
Management. The broad areas in which the body of knowledge Marketing of Services
is developed and the students will be examined are divided into Marketing Management Ethical and Social Dimensions
two groups. The structure of the program is given below: Group B
Group/Part Subjects Part-III: Services Marketing
Understanding Services
Group A
The Nature of Services Marketing
Part I Introduction to Management & Customer Expectations and Perceptions
Managerial Effectiveness Market Segmentation and Targeting
Positioning and Differentiation of Services
Part II Marketing Management Managing Demand and Capacity
Group B Product Packaging the Service
Pricing Services
Part III Services Marketing Place in Services
Part IV Retail Management Additional P’s of Marketing
Relationship Marketing
Outline Curriculum Developing and Managing the Customer-service Function
Group A Globalization of Services
Part-I: Introduction to Management & Managerial Effectiveness Services Marketing in Specific Industries
Education Services Marketing
Management: An Overview Charities Marketing
Evolution of Management Thought
Part-IV: Retail Management
Social and Ethical Responsibilities of Management
Retailing - An Overview
Planning, Time Management & Objectives
Retail Institutions
Managerial Decision-making Understanding the Retail Customer
Organizing, Organization Design & Organizational Culture Retail Market Strategy
Line and Staff Authority and Decentralization Store Location and Site Evaluation
Human Resource Management and Staffing Retail Organization and Management
Performance Appraisal and Career Strategy Merchandize Assortment Planning
Purchasing Systems
Organizational Change and Organization Development
Merchandize Purchasing
Managing the Human Factor and Creativity in Management Merchandize Pricing
Employee Motivation and Emotional Intelligence in Management Retail Promotion Mix
Leadership and Change Management Store Management
Managing Communications & Multicultural Communication Skills Store Layout, Design and Visual Merchandizing
The Control Function, Direct Control vs Preventive Control Retail Selling
Information Systems and Logistics
Control Techniques
Legal and Ethical Issues in Retailing
Management Information Systems Careers in Retailing
International Management

14
 PG Diploma in Customer Relationship Management
Customer Relationship Management has been capturing the Part II: Customer Relationship Management - II
attention of management theorists as well as practicing
Defining CRM Success
managers. With customers becoming more knowledgeable
Managing CRM Change
about the choices available to them, companies try their
utmost to attract, retain and grow their customer base. Understanding Business Process
A competency in customer relation management can be a Integrating CRM with the Business Process
major source of competitive advantage for any company, and Preparing CRM Business Plan
companies often employ people to advise and aid them in Maintaining Customer Focus
managing their relationships with customers in a better way. Managing the CRM Project
The PG Diploma Program in Customer Relationship Case Studies
Management is designed to aid students/executives in
Group B
acquiring the necessary skills and knowledge to make
Part III: Customer Relationship Management - III
successful careers in the field of customer relationship
management. Customer Acquisition and CRM
CRM Strategy
Program Structure
Brand Strategy in CRM
The program covers all the important topics related to
Need for Effective Channel Strategies
Customer Relationship Management in two groups. The
Enabling the CRM Strategy
structure of the program is given below:
Defining Technical Requirements
Group/Part Subjects
Database Marketing, Data Warehousing, Data Mining
Group A
CRM and M-Commerce
Part I Customer Relationship Management -I CRM Implementation
Part II Customer Relationship Management -II CRM Viability - Return on Investment (ROI)
Group B Case Studies
Part III Customer Relationship Management-III Part IV: Customer Relationship Management - IV
Part IV Customer Relationship Management -IV Putting CRM to Work

Outline Curriculum CRM in Marketing Initiatives

Group A CRM in Different Industries
Part I: Customer Relationship Management - I CRM in E-Business
Introduction to Customer Relationship Management (CRM) CRM in Retailing
The New Focus on Customer Loyalty CRM and Manufacturing
The Call Centre and Customer Care Supply Chain Management and CRM
Sales Force Automation
Role of CRM in Small Enterprises
Managing, Sharing and Utilizing Customer Data
Role of CRM in Government Sector
CRM and Business Intelligence
Important CRM Vendors
Campaign Management
Partner Relationship Management The Future of CRM
Case Studies CRM Success Stories and Case Studies

15
 PG Diploma in Brand Management
Brands are counted among the biggest assets of any company. Part II: Brand Management – II
A strong brand can prove to be the propeller of a company’s Building Brands
growth in the global arena. Companies like Coca Cola have been
Role of Sponsorship in Brand Building
created around a single brand, and have then gone on to become
Role of Internet in Brand Building
large global corporations. Brands are also a source of
differentiation for companies, and many companies, especially Brand Building beyond Media Advertising
those dealing with consumer products, are known more by their Brand Relationship
brands than their corporate identities. The proper nurturing and Brand Leadership
development of a brand can help ensure its long term success.
Global Brand Leadership
The role of a brand manager is to optimize the value of the brands
and ensure their growth in the future. Making Global Brands

The PG Diploma Program in Brand Management is aimed at Group B

creating effective brand managers, who can contribute to the Part III: Brand Management – III
success of their organizations. Brand Positioning
Program Structure Components in Brand Positioning
The program covers all the important topics related to Brand Products and Brand Positioning
Management in two groups. The structure of the program Brand Positioning Strategies
is given below:
Brand Positioning through Advertising
Group/Part Subjects Brand Positioning through Celebrity Endorsement
Group A
Brand Repositioning
Part I Brand Management - I
Brand Equity
Part II Brand Management - II
Brand Valuation
Group B
Part III Brand Management - III
Part IV: Brand Management – IV
Managing Brands over Time
Part IV Brand Management - IV
Re-Branding & Co-Branding
Outline Curriculum Brand Extension
Group A
Multi Brand Portfolios
Part I: Brand Management – I
Introduction Brand Architecture

Brand Identity Brand Architecture in Handling a Large Product Portfolio

Clarifying and Elaborating the Brand Identity Brand Decline, Ageing and Revitalization
Brand Adaptation
Brand Personality
Launching New Brands

16
 PG Diploma in Human Resource Management
Effective human resource management practices are the key Part-II: Introduction to Organizational Behavior
to the success of any organization. Managing human Understanding Organizational Behavior
resources is one of the most challenging tasks in an Foundations of Human Relations and Organizational Behavior
organization. Understanding People and Organizations
Human resource management is wide in scope and covers Diversity and Ethics
a spectrum of activities ranging from manpower planning and International Organizational Behavior
recruitment to training and performance management. Personality and Attitudes
Changes in the business scenario and the growing Motivation
competition to recruit and retain efficient workers have Perception
Learning
added to the complexity of a human resource manager’s job.
Leadership
The successful management of an organization’s human
Empowerment and Participation
resources is an exciting, dynamic and challenging task, more
Conflict, Negotiations and Intergroup Behavior
so in light of the increasingly global nature of business. Foundations of Group Behavior
The PG Diploma Program in Human Resource Management Understanding Work Teams
is designed to help students/executives pursue interesting Informal Organizations
and challenging careers in the field of Human Resource Decision Making
Management. Power and Politics
Organizational Culture
Program Structure Organizational Change
The program covers the more important topics related to Organization Development, Interventions and Future
Human Resource Management. The broad areas in which Group B
the body of knowledge is developed and the students will Part-III: Introduction to Human Resource Management
be examined are divided into two groups. The structure of Introduction to Human Resource Management
the program is given below: International Human Resource Management
Human Resource Planning
Group/Part Subjects Job Analysis and Design
Group A Recruitment
Part I Introduction to Management Selection
Employee Training, Management Development
Part II Introduction to Organizational Behavior Socialization
Group B Performance Appraisal
Compensation Management
Part III Introduction to Human Resource Management
Managing Careers
Part IV Managerial Effectiveness & Leadership Occupational Safety and Health
Quality of Worklife
Outline Curriculum Industrial Relations, Collective Bargaining and Workers’
Group A Participation in Management
Part-I: Introduction to Management Grievance Handling
Disciplinary Action
Management: An Overview
Part-IV: Managerial Effectiveness & Leadership
Evolution of Management Thought
Creativity in Management
Social and Ethical Responsibilities of Management Time Management
Fundamentals of Planning Stress Management
Objectives Emotional Intelligence in Management
Fundamentals of Organizing Multi-cultural Communication Skills
Strategic Organization Structure Understanding Leadership
Leadership Styles
Line and Staff Authority and Decentralization
Leadership Skills & Tactics
Managing and The Human Factor The Making of a Leader
The Control Function, Direct Control & Preventive Control Leading a Learning Organization
Control Techniques Leadership Succession
Direct Control Versus Preventive Control Level 5 Leadership
Management Information Systems Narcissistic Leaders
International Management Leadership Challenges
Change Agents

17
 PG Diploma in Training and Development

The effectiveness of an organization’s human resources is Dynamics of Organizational Behavior

thought to be a function of how much time and money a The Organizational System
company invests in developing its people. Well trained Organizational Change and Organization Development
employees can play an important role in improving an Managerial Effectiveness - Self Development
organization’s overall productivity. It is the responsibility of Emotional Intelligence in Management
the training and development manager to see that the Interpersonal Skills and Leadership Skills
training needs of the employees are identified and met at
the right time to allow them to develop to their full potential. Part II : Human Resource Development
Training becomes all the more important in light of the Overview of Human Resource Management
constantly changing nature of business. Employees who are Employment of Human Resources
in tune with the latest developments can help take their Managing Careers
company forward. On the other hand, a lack of proper Performance Appraisal
commitment to the training needs of its employees can hinder Employee Training and Management Development
an organization’s progress. Compensation Management
Occupational Safety and Health
The PG Diploma Program in Training and Development trains
Quality Circles
students to pursue rewarding careers in training,
development and other allied fields. Group B
Part III : Training and Development
Program Structure Adult Learning
This contemporary program covers all the important Functions of Training
topics related to the training and development in two Assessment of Training Needs
groups. The structure of the program is as follows: Designing Training Programs
Group/Part Subjects Training Methods
Group A Communication and Communication Aids in Training
Computer-based Learning
Part I Organizational Behavior and
Managerial Effectiveness Key Roles and Agencies in the Training Process
Part II Human Resource Development Issues in Adult Training
Evaluation of Training Programs
Group B
Part III Training and Development Part IV : Evaluation of Training and Development
Part IV Evaluation of Training and Development Fundamentals of Training Evaluation
Evaluation Instrument Design
Outline Curriculum Evaluation Design
Group A Data Collection
Part I: Organizational Behavior and Assessing Costs, Benefits, and Return on Investment (ROI)
Managerial Effectiveness Evaluating Outside Resources
Fundamentals of Organizational Behavior Implementation Issues
Individual Behavior in Organizations

18
 PG Diploma in Supply Chain Management
Supply chain management is a critical function for most Customer Service in a Supply Chain
organizations today. With business becoming global, Order Fulfillment
companies are increasingly seeking to source their supplies Cooperation and Coordination in a Supply Chain
from the best places, and distribute their products to distant Role of Outsourcing in a Supply Chain
markets. An efficient supply chain allows companies to get Measuring Supply Chain Performance
the best quality raw material at the right time in the right Part II: Logistics Management
quantity and quality, to ensure the smooth operation of
Introduction
production activities. It also allows companies to distribute
Organizing for Logistics
their finished products to markets around the world. The
Logistics Planning and Design
effective management of the supply chain can result in major
Integrating Logistical Operations
cost savings for companies, and provide them with a source
Transportation Decisions
of competitive advantage.
Facility Decisions and Warehousing
The PG Diploma Program in Supply Chain Management Material Handling
provides students/executives with a thorough understanding Returns Management
of the concepts and issues in supply chain management. Logistics Strategy
Logistics Performance Measurement and Reporting
Program Structure
Global Logistics
The program covers all the important topics related to
Group B
Supply Chain Management in two groups. The structure of
Part III: Supply Chain Research and Modelling
the program is given below:
Introduction
Group/Part Subjects Aggregate Planning in a Supply Chain
Group A
Communications in Supply Chain
Part I Basics of Supply Chain Management Optimization of Product Availability
Part II Logistics Management Transport Models
Group B Network Design
Part III Supply Chain Research and Modelling Value Chain and Value Delivery Systems
Best Practices and Benchmarking
Part IV Information Technology in SCM and E-Business
Supply Chain Optimization
Outline Curriculum Part IV: Information Technology in SCM and E–Business
Group A Introduction
Part I: Basics of Supply Chain Management Information for Supply Chain Management
Supply Chain Management: An Overview Information Technology in a Supply Chain
Supply Chain Integration Impact of the Internet on a Supply Chain
Managing Demand and Supply in a Supply Chain Impact of E-Business on the Supply Chain
Purchasing and Supply Chain Management Types of E-Business Applications
Manufacturing in a Supply Chain Context Implementing the E-Business Proposition
Inventory Management

19
 PG Diploma in Quality Management
Quality has become the bedrock of production activities in Quality Audit
organizations around the world. Although quality Total Quality Management (TQM)
management was initially associated with physical Just-in-Time (JIT)
production, it has now become equally pertinent to services Quality Circles
as well. Given the increasing levels of awareness among Management Commitment and Quality Management
customers, a lack of appropriate commitment to quality
Part II : Requisites for Quality Management
standards can be quite detrimental to a company’s future
prospects. Organizations today are taking a proactive Organization Design for Quality Management
approach to setting up and achieving demanding quality Organizational Change for Quality Management
standards. Most organizations also view quality as a major Teamwork for Quality
source of differentiation, and make quality management an Employee Empowerment and Involvement
important part of their overall strategic plans. Continuous Process Improvement
Customer-Supplier Relationships and Partnership
The PG Diploma Program in Quality Management is designed Information Technology for Quality
to equip students/executives with the necessary theoretical Role of Leadership in Quality Management
and practical skills to pursue rewarding careers in the field Quality and Strategy
of quality management.
Group B
Program Structure Part III : Quality Management in Manufacturing
The program introduces quality management and Quality in Manufacturing - An Introduction
covers the perspectives and requisites for the same. Quality and Environment Management Systems
The structure of the program is given below: Performance Measures
Benchmarking
Group/Part Subjects
Quality Function Deployment
Group A Quality by Design
Part I Introduction to Quality Management Product Quality and Reliability
Part II Requisites for Quality Management Taguchi's Quality Engineering
Product Quality and Liability
Group B
Total Productive Maintenance
Part III Quality Management in Manufacturing
Tools for Quality Management
Part IV Quality Management in Services
Part IV : Quality Management in Services
Outline Curriculum Fundamentals of Service Quality
Group A Customer Satisfaction and Quality
Part I : Introduction to Quality Management Managing Service Quality
TQM Implementation in a Service System
Quality, Quality Control, and Quality Assurance
Service Quality Management Systems
Quality Management: Approaches and Philosophies
Service Quality in Specific Industries
Quality Management Systems
Service Quality: A Competitive Advantage
Quality System Documentation

20
 Admission Policies and
Guidelines to Complete the Application Form
Admission
The goal of the Admissions Board is to select students who
show intellectual capacity, demonstrate leadership ability and
possess personal characteristics that best equip them for
careers in finance and management. Intelligent, ethical,
articulate and active individuals are encouraged to pursue
the programs. Where the Application is complete in all
respects and the Admissions Board is satisfied of a
applicant's eligibility and suitability for admission into the
program, the Admissions Board grants admission to such
applicants.
Enrollment
Applications received from the students are checked for the
basic eligibility criteria and the eligible students are enrolled
into the program under the flexi-mode. Students who have
secured 45 per cent and above in their graduation are
required to submit the photocopies of marksheets for all
3 (or 4) years in support of the eligibility along with the
Application Form for Enrollment.
No enrollment of foreign citizens
The admission into the flexible learning program is not open
to foreign citizens due to visa restrictions. They may write
to the Registrar for guidance on this matter.
Rejected applications
If the applicants do not satisfy the eligibility criteria, the
applications are returned to him/her along with all
enclosures and the amount paid after deducting Rs.500. Such
students are, however, permitted to apply again after they
satisfy the eligibility criteria.
21
Students Regulations book
All students who are enrolled into the program will be
provided with the Students Regulations book which contain
the various rules and regulations pertaining to administering
the program and the examinations.
Remittance
The applicants are required to pay the fee as indicated in
the Fee Schedule on Page No. 23. The remittance can be
done by way of Demand Draft or Credit Card. Demand Draft
should be in favor of "IUCF A/c IUT" payable at Hyderabad.
For EMI facility please refer to Fee Schedule (Page No. 23).
No refund
The amount once paid is not refundable under any
circumstances, except in the case of rejected applications.
Right to amend rules
The University reserves the right to amend the rules and
regulations wherever considered necessary and appropriate.
Such amendments will be intimated to the students.
Therefore, this publication and the descriptions contained
herein are not to be construed as a contract binding the
University to any specific policies. Possible changes include,
but are not limited to curriculum and course content, passing
requirements, eligibility criteria for examinations, fee
schedule, refund policy, examination pattern, certification
and designation, and such other matters as may be
considered relevant.
Guidelines
The students are advised to read the following guidelines
carefully before completing the Application Form for
Enrollment and the Fee Remittance Form.
a. The Application Forms should be filled in Capital
Letters.
b. Please respond to all the information sought. d. Demand Draft/Credit Card Merchant Slip (wherever
c. Additional sheets may be used, if necessary. applicable) towards the payment.

d. Ensure that the Application Forms are signed.
Photocopies of certificates
a. Photocopies of certificates regarding date of birth and
educational qualifications shall be enclosed with the
Application Form for Enrollment.
b. Original certificates should not be sent.
Enclosures
Please ensure that your Application contains the following
enclosures.
a. Application Form for Enrollment into the programs
(with recent color photograph affixed).
b. Copies of Certificates of Date of Birth and Educational
Qualifications/Mark Sheets
c. Fee Remittance Form.
e. Those students availing the EMI facility are requested
to enclose the postdated cheques for the required
amount along with the Fee Remittance Form.
The completed Application Forms along with the
required enclosures can be submitted or sent by
speedpost/courier to:
The Admissions Officer,
The ICFAI University, University Campus,
Agartala-Simna Road, P.O. Kamalghat Sadar,
Agartala - 799210, Tripura (West).
Students are advised to take note of the validity date
specified on the Application Form for Enrollment and ensure
that their Forms reach the Admissions Officer on or before
the validity date.

Online Enrollment through Secure Internet Payment Gateway

Students can enroll into the program by logging on to www.iutripura.edu.in for filing the application form online
and making the payment through Internet. Students can make the payment through the Credit Card issued
by ICICI Bank and HDFC Bank or the VISA/MasterCard issued by any bank, through Secure Internet Payment
Gateway. Net Banking facility is also available for customers of ICICI Bank, AXIS Bank, Yes Bank, Karnataka
Bank, Corporation Bank, Bank of Rajasthan, South Indian Bank, Oriental Bank of Commerce, Bank of India,
Federal Bank and Bank of Baroda. Students may please note that payments relating to examinations will be
accepted only through Secure Internet Payment Gateway.

22
 Fee Schedule
(With effect from April 1, 2010 and valid for the Academic year 2010-11 only)
Payment Plan
◆ Lumpsum Payment ● By Bank Draft ● Through Credit Card (Visa/MasterCard only)
◆ Through Equated Monthly Instalments Facility.

PG Diploma Programs (Categories for fee purpose only)

Category I ● Customer Relationship Management ● Supply Chain Management
(Rs. 22,000)
● Treasury and Forex Management ● Project Management

Category II ● Export and Import Management ● Retail Management ● Brand Management ● Training and
(Rs. 17,000) Development ● Quality Management ● Investment Banking

Category III ● Business Finance ● Banking ● Marketing Management ● Human Resource Management
(Rs. 9,900)

Table A - Lumpsum Payment (By way of DD/Credit Card)

Particulars Category I Category II Category III*
(Rs.) (Rs.) (Rs.)
Program Fee 22,000 17,000 9,900*

* EMI Facility is not available for Category III.

Table B - Through Equated Monthly Instalments (EMI) Facility

Particulars Category I Category II
(Rs.) (Rs.)
a. Initial Payment (by Demand Draft /Credit Card) 5,000 5,000
b. Balance amount to be paid through
5 Equated Monthly Instalments [EMIs]
(including bank charges) 3,570 2,520

Remittance information
1. a. Students are required to pay the fee as indicated in
the Table above, either in Lumpsum, or through the
EMI facility. However, please note that for
Category III, the EMI facility is not available.
b. The fee can be paid by way of Demand Draft or
Credit Card (VISA or MasterCard only). The
Demand Draft should be A/c payee crossed in favor
of "IUCF A/c IUT" payable at Hyderabad. Students
can make the payment through Credit Card. They
should get their Credit Cards swiped for the
required amount, sign and attach the merchant copy
of the slip along with the Fee Remittance Form and
keep the customer copy with themselves (as
acknowledgement).
c. The employees of the University are not authorized
to accept cash payments from the students under
any circumstances. They are also not authorized to
swipe their personal credit cards to pay on behalf
of the students. Students should not share their
credit card information with the employees of the
University and should not make any payments by
cash. Any students deviating from the above will
be doing so at their own risk and responsibility.

23
2. EMI facility for payment of fee:
a. EMI facility is offered to all the students for payment
of fee. The initial payment should be made by way
of Demand Draft/Credit Card and the balance amount
should be paid through postdated cheques. The
postdated cheques should be in favor of
“IUCF A/c IUT”. The students can choose for
EMI facility as indicated (in the Table on page 23)
accordingly.
b. The initial payment is payable at the time of
application by Demand Draft/Credit Card. The EMIs
are payable on the first of every month, subsequent
to enrollment. For example, if a student enrolls on
April 15, his/her first EMI (amount payable in rupees)
will be due on May 1. The EMIs should be paid
through postdated cheques. The students should
enclose the postdated cheques (A/c payee crossed)
along with the Fee Remittance Form and the Demand
Draft/Credit Card slip for initial payment.
c. Students availing the EMI facility are required to
complete the Fee Remittance Form and enclose the
Demand Draft and postdated cheques for the
required amount.
d. Students should note that only those Application
Forms accompanied with the demand draft or credit
card payment slip towards initial payment, and
postdated cheques towards the EMI facility, will be
considered as valid.
e. Students submitting the postdated cheques should
ensure that the postdated cheques should not be
dishonored under any circumstances when they are
deposited for payment. In the event of dishonor of
any cheques, the students and the signatories of
such cheques will be liable for prosecution under
Section 138 of the Negotiable Instruments Act, 1881
and such other legal actions as may be taken by the
University.
f. The PDCs should be drawn on scheduled commercial
banks located in the cities specified below:
Agra, Ahmedabad, Allahabad, Alwar, Amrawati,
Amritsar, Aurangabad, Bareilly, Bengaluru, Bhilwara,
Bhopal, Bhubaneswar, Bikaner, Calicut, Chandigarh,
Chennai, Coimbatore, Cuttack, Dehradun, Ernakulam,
Faridabad, Gandhi Nagar, Ghaziabad, Goa, Gorakhpur,
Gurgaon, Guwahati, Gwalior, Hubli, Hyderabad,
Indore, Jabalpur, Jaipur, Jalandhar, Jalgaon, Jamnagar,
Jamshedpur, Jhansi, Jodhpur, Kanpur, Kochi,
Kolhapur, Kolkata, Kollam, Kottayam, Kurnool,
Lucknow, Ludhiana, Mangalore, Meerut, Mumbai,
Mysore, Nagpur, Nasik, New Delhi, Noida, Palakkad,
Patna, Phagwara, Pune, Raipur, Ranchi, Rudrapur,
24
Satara, Shimoga, Siliguri, Surat, Thane, Thrissur,
Tirupathi, Trivandrum, Udaipur, Vadodara, Varanasi,
Vijayawada, Visakhapatnam.
If the students send any cheques drawn on banks
located in cities other than the specified cities, such
cheques will not be accepted. Only MICR and
multi-city cheques will be accepted.
g. The University reserves the right to withdraw the
EMI facility for payment of fee at any time.
3. The examination fee is to be paid separately as and
when the student is eligible and register for the
examinations. The fee is Rs.1,000 per group.
4. The students who are enrolled into the PG Diploma
Programs have free online access to respective
magazines/journals in their respective areas of study
for 12 months from the date of enrollment.
5. Membership fee for PGDTFM and PGDIB Programs:
Students who enrolled into the PGDTFM and PGDIB
Programs have to pay a stipulated fee of Rs.1,000
towards membership in ACTM and SCIB, before they
appear for the final group examinations.
6. All students registering in the Program are required to
pay the stipulated payment as per schedule. Wherever
students have arrears of payment, they will not be
permitted to register for the examinations or their
examination result will not be released and their mark
sheets, pass certificates will not be issued; further such
students will be considered as inactive on the rolls of
the University and their names are liable to be removed
from the records.
7. The fee is subject to change from time to time. Students
will be informed of the payment revisions through
e-mails, students regulations, etc. The students are
required to pay the fee as may be prevalent in the
relevant academic year. The fee indicated in this
document is valid for 2010-11 academic year only.
8. Overseas Students:
a) Students who wish to receive the courseware at their
overseas address are required to remit US$75 per
group towards overseas courier charges.
b) Students who wish to appear for examinations at any
overseas test centers are required to contact the
Indian Embassy / High Commission / Consulate
Officials and obtain their consent to supervise the
examination and mail the same to the Controller of
Examinations before submitting the Examination
Registration Form. The University will not take any
responsibility for obtaining the consent from the
above mentioned Officials.
c) No exams of the University are conducted in USA
or Canada.
----------------------------------------------------------------------------------------------------------- CUT HERE ------------------------------------------------------------------------------------------------------------------------------------------

Application valid up to Application No.

410PGD -
The ICFAI University, Tripura
Directorate of Distance Education
University Campus, Agartala-Simna Road, P.O. Kamalghat Sadar, Agartala - 799210, Tripura (West). WE
The PG Diploma Programs
Flexible Learning Programs
Application Form for Enrollment
Read carefully all the pages of this Document including Admission Policies, Guidelines, Fee Schedule, Remittance Information and Legal aspects before filling this Application Form
Foreign citizens should not apply using this Form. They may write to the Registrar for guidance.
1.
Program you wish to enroll (Please specify) :
Please tick (✓) [Please refer to page 23] Category I Category II Category III

2. PERSONAL DETAILS

Paste a recent color

photograph of size
Name : Mr/Ms 3.5 x 4.5 cms.
(USE CAPITALS) (As it appears in Official Records, Underline Surname) Photograph must not be
larger than this box.
Do not sign the
E-mail*:___________________________________________________________________________________________________
Photograph
* All applicants are mandatorily required to give e-mail address for speedy communication and keep it updated regularly. All communications and do not staple
from the ICFAI University, Tripura will be through e-mail only.

3. ACADEMIC RECORD
Examination Level Qualification Board/University/Institute Medium of Instruction Marks (%) /Grade Year of Passing

XII Class
Bachelor’s Degree

Others

4. OCCUPATION [Please tick ( ✓ )]

Full-time Student Full-time Employee

If employed: Organization __________________________________ Designation _______________ Since when _________________________

Date Month Year

5. DECLARATION: I wish to apply for the PG Diploma Programs on flexible mode. I have carefully read the academic and administrative rules and regulations of
the ICFAI University, Tripura as given in this Document and Application Material and agree to abide by the same. I understand that these rules are only indicative
and may be modified/changed/revised and the complete list of rules and regulations as updated from time to time will be given to me on my enrollment in the form
of Students Regulations. I understand that in case I withdraw from the program I will not be entitled to claim any refund of amount paid. I agree that I will settle
the amount with the ICFAI University whether or not I continue in the Program. In the event of any dispute, I hereby declare and state that, I will not approach
any Court of Law and/or seek redressal under the provisions of the Consumer Protection Act 1986 without first exhausting the remedy from the IUT Arbitration
Tribunal. I understand that the Jurisdiction for all disputes (if any) relating to the University is only/exclusively Agartala, Tripura. I hereby declare that the
information provided by me in the Application is true and correct to the best of my knowledge. My signature below certifies that I have read, understood and agree
to the rules and regulations, including “Legal Aspects”, and my financial responsibilities.

Date : Signature of the Applicant

Applicants are advised to retain a photocopy of the completed Application Form for Enrollment for their records.
The relevant enclosures should be sent along with the required fee payments.

25
 Legal Aspects
The ICFAI University, Tripura (referred to hereafter as the University) was established in 2004 through an Act of State Legislature (Tripura
Act 8 of 2004). The University has been approved by the University Grants Commission, under Section 2(f) of the UGC Act, 1956.
The University reserves the right to change the body of knowledge, prescribed books, the curriculum, examination pattern, evaluation system,
rules and regulations. The students are governed by the latest regulations applicable to them during the relevant academic year. This document
is designed to provide the prospective students with information only. The University assumes no liability of any kind to any person for
providing this information, whether or not such persons rely on it and even if they inform the University of their reliance on it.
This document may contain forward-looking statements like, but not limited to, general market, macro-economic, governmental and regulatory
trends, technological developments, legislative developments, court decisions, scope for further studies, career opportunities for graduates
from the University. Such forward-looking statements contained herein are subject to certain risks and uncertainties that could cause actual
results to differ materially from those reflected in the forward-looking statements. The University undertakes no duty to update any forward-
looking statements, to reflect future events or circumstances.
Enrollment Agreement: The "Application Form for Enrollment" is the Enrollment Agreement (hereinafter referred to as the Agreement)
between the applicant who wishes to enroll on flexi-mode and the ICFAI University, Tripura (hereinafter referred to as the University).
Entire Agreement: This Agreement constitutes and expresses the entire agreement and understanding between the University and the
students of the University in reference to all matters herein referred to, all previous discussions, promises, representations and understandings
relative thereto, if any, had between the parties hereto, being herein merged.
Interpretation: The masculine, feminine or neuter gender and the singular or plural number shall be deemed to include the other gender
or numbers where the context so indicates or requires. Unless otherwise expressly provided, references to days, months or years are to
calendar days, months or years. Person or persons include individuals, partnerships, corporations, government agencies or other entities.
Section headings are included for convenience only and are not to be used to construe or interpret this Agreement.
Conclusion of the Agreement: The Agreement is irrevocably concluded after the applicant signs the application form and submits it along
with the required amount, physically, electronically or otherwise.
No Third Party Beneficiaries: Enrollment of any student into the PG Diploma Programs, shall not entitle any person (including, without
limitation, members) to any rights as third party beneficiary.
Balance of Dues: The liability of a student to pay the balance of dues continues until the last instalment is cleared even if the student,
for any reason, withdraws from/discontinues the pursuit of the programs. Wherever students have arrears of payment, they will not be
permitted to register for the examinations or their examination result will not be released and their mark sheets, pass certificates will not
be issued; further such students will be considered as inactive on the rolls and their names are liable to be removed from the records.
No Obligation to Services, etc.: The University has no obligation to render any services to the student members beyond the period
of validity of enrollment. To clarify further, no obligation of the University shall survive beyond the period of validity of e nrollment.
Limitation of Liability: The liability of the University towards the students is limited only to the extent of the fee paid by them. To clarify
further, the University shall not be liable to the students for punitive, exemplary, special, indirect, or consequential damages, including without
limitation, lost profits.
Assignment: The students cannot assign this Agreement nor any part thereof the University may, without necessity of the students' consent,
assign its rights and obligations under this Agreement to a successor organization.
Force Majeure: The University shall not be liable for delay or failure in performance of any of its obligations under the Agreement when
such delay or failure arises from events or circumstances beyond the reasonable control of the University (including without limitation, acts
of God, fire, flood, war, explosion, sabotage, terrorism, embargo, civil commotion, acts or omissions of any government entity, supplier
delays, decisions of the University, decisions of the courts and governments, communications or power failure, equipment or software malfunction,
or labor disputes).
Indemnity: A student agrees to indemnify, defend and hold the University harmless from and against any and all loss, damage, liability and
expense (including reasonable attorney’s fees and costs) arising out of any third party claim, action or proceeding based directly or indirectly
on the acts of omission or commission by the member or his/her agents, the breach or alleged breach or failure to comply with any applicable
laws or regulations, concerning the practice of profession of finance and management.
Arbitration: All disputes relating to or arising out of this Agreement shall be settled by reference to arbitration only and not by recourse
to the courts of law including consumer courts/fora, as per the applicable Indian Law including the Arbitration and Conciliation Act of 1996.
Arbitration shall be conducted by an arbitration tribunal consisting of a single member only. The University’s nominee shall be the ‘persona
designata’ as an arbitrator. The venue of arbitration shall be Agartala, Tripura, India. The students should first exhaust the remedy from
the IUT Arbitration Tribunal before approaching any court of law and/or seeking redressal under the provision of Consumer Prote ction
Act 1986. The arbitration clause shall however is not applicable if the University and/or the authorized agent decides to prosecute any
student for any criminal offences, including but not limited to dishonor of postdated cheques.
Applicable Law: The Agreement shall be deemed to have been made in Agartala in the State of Tripura, India and shall be construed and
enforced in accordance with and the validity and performance hereof shall be governed by the laws of the State of Tripura, India without
reference to principles of conflict of laws thereof. Judicial proceedings regarding any matter arising under the terms of the Agreement shall
be brought in the relevant courts of Agartala, Tripura.
Jurisdiction for all disputes (if any) relating to the University is only/exclusively Agartala, Tripura, India.
© The ICFAI University, Tripura. All rights reserved.

26
 Fee Remittance Form
To be submitted along with the Application Form for Enrollment into the PG Diploma Program.
Directorate of Distance Education
Foreign citizens should not apply using this Form. They may write to the Registrar for guidance.

1. APPLICATION NUMBER of the PG Diploma Program 2. PROGRAM APPLIED FOR

4 1 0 P G D
(Please specify)

3. PERSONAL DETAILS

Name : Mr/Ms
(USE CAPITALS) (As it appears in Official Records, Underline Surname)

Parent’s/Guardian’s Name : Mr/Ms

Address#
(USE CAPITALS)

Nearest Land Mark

(City) (State) (Pin)

Tel. (Off.): (Resi.):

(City Code) – (Area Code) - Number (City Code) – (Area Code) - Number

Fax: Mobile :
(City Code) – (Area Code) – Number

Date of Birth: 1 9
Date Month Year

Indian Passport No. Place of Issue : ________________________________ Citizenship: Indian Foreign

#
Proof of Address is required. Students have to produce photocopies of any one of the following documents as address proof at the time of enrollment: Latest telephone
(BSNL/MTNL) bill, latest electricity bill, latest property tax bill, voter ID card, ration card, passport, driving licence, ID card issued by any authorized body with seal.

4. FEE REMITTANCE:

Please tick ( ✓ ) Rs. 22,000 (Category I) Rs. 17,000 (Category II) Rs. 9,900 (Category III)

(I) LUMPSUM PAYMENT : Amount Rs. _________________________ [Please (✓) tick] By Demand Draft By Credit Card *
Remittance through Demand Draft (DD should be in favor of ‘IUCF A/c IUT’, payable at Hyderabad) (Payment by Cash is not accepted)
DD Details : Name of Bank : DD No.: Date : Amount Rs._________

* Applicants can make the payment through Credit Card. They should get their Credit Cards swiped for the required amount, sign and attach the merchant copy
of the slip along with this Fee Remittance Form and keep the customer copy with themselves (as acknowledgement). IMPORTANT: The employees of the University
are not authorized to accept cash payments from the applicants, under any circumstances; the employees of the University are not authorized to swipe their personal
credit cards to pay on behalf of the applicants; applicants should not share their credit card information with the employees of the University; applicants should
not make any payment by cash. Applicants deviating from the above will be doing so at their own risk and responsibility.

(II) EMI FACILITY: (A) INITIAL PAYMENT: Rs. 5,000 [Please ( ✓ ) tick] By Demand Draft By Credit Card
Remittance through Demand Draft (DD should be in favor of "IUCF A/c IUT", payable at Hyderabad) EMI facility is not available for Category III.

DD Details : Name of Bank : DD No.: Date : Amount Rs. 5,000

27
 (B) EMI FACILITY: Please see Page Nos.23 & 24 for details. (For Initial payment of Rs. 5,000, please fill item 4 II given on Page No.27).
(i) Please tick (✓) the appropriate EMI amount Rs. 3,570 (Category I) Rs. 2,520 (Category II)
(ii) Five postdated cheques of Rs. ___________ each (A/c payee postdated cheques in favor of “IUCF A/c IUT” should be enclosed) On the back of each
postdated cheque, the name of the applicant and the full address of the bank, branch with phone number should be mentioned in capital letters. Only postdated
cheques drawn on banks located in specified cities (mentioned on Page No.24) will be accepted. Only MICR and multi-city cheques will be accepted.
I hereby confirm that I have signed the postdated cheques towards the payment of EMIs in relation to this Fee Remittance Form. I undertake not to countermand
these cheques and also to honor all these cheques on due dates.

Sl.No. Cheque Number Cheque Date Sl.No. Cheque Number Cheque Date
DD / MM / YYYY DD / MM / YYYY
1. 01 / 4. 01 /
2. 01 / 5. 01 /
3. 01 /

Total amount for which postdated cheques are enclosed : Rs.17,850 / Rs. 12,600. Signature of the Applicant: ________________________________

(iii) The postdated cheques enclosed are signed by [Please tick (✓)] Me Other person (If in case of other person, please fill item no.(iv) given below):

(iv) STATEMENT [By the person (other than the Applicant), who has signed the postdated cheques in connection with this Fee Remittance Form as a Co-obligant ]
I hereby confirm that I have signed the postdated cheques towards the payment of EMIs in relation to this Fee Remittance Form. I undertake not to countermand
these cheques and also to honor all these cheques on due dates towards the EMI facility. I am over 21. I understand and I am aware of my liability as
a co-obligant for EMIs of the applicant. I agree that I will settle the amount with the ICFAI University whether or not the applicant continues in the Program.
I understand that the Jurisdiction for all disputes (if any) relating to the University is only/exclusively Agartala, Tripura. I hereby declare that the information
provided by me below is true and correct to the best of my knowledge. My signature below certifies that I have read, understood and agree to the rules
and regulations and my financial responsibilities. My details are as under.
Name : Mr / Ms _________________________________________________________________________________________________________________________
(Use capitals) (As it appears in Official Records, Underline Surname)
S/o / D/o ____________________________________________________________________________________________________________________________
Occupation ___________________________________________________________________________________________________________________________
Mailing Address:_________________________________________________________________________________________________________________________
(Use capitals) (House Number) (Street)

_________________________________________________________________________________________________________________________________________
(City) (State) (Pin) (E-mail)

Tel. (Off.)_______________________________________ (Res.)______________________________________ Fax ________________________________________

(City Code) – (Area Code) – Number (City Code) – (Area Code) – Number (City Code) – (Area Code) - Number

Cell _________________________________________ Date of Birth: 1 9

Date Month Year

Place : Date : Signature of the person signing the cheques as a co-obligant

5. DECLARATION: I have carefully read the rules and regulations as given in this Document and Application and agree to abide by the same. I understand that these rules
are only indicative and may be modified/changed/revised and the complete list of rules and regulations as updated from time to time will be given to me on my enrollment
in the form of Students Regulations Book. I agree not to countermand and to honor all the postdated cheques enclosed by me towards the EMI facility. I understand that
in case I withdraw from the program I will not be entitled to claim any refund of amount paid. I agree that I will settle the amount with the ICFAI University whether or not
I continue in the Program. I understand that the Jurisdiction for all disputes (if any) relating to the University is only/exclusively Agartala, Tripura. I hereby declare that the
information provided by me in the Application is true and correct to the best of my knowledge. My signature below certifies that I have read, understood and agree to the
rules and regulations, including “Legal Aspects”, and my financial responsibilities.

Date : Signature of the Applicant

Applicants are advised to retain a photocopy of the completed Fee Remittance Form for their records.
The relevant enclosures should be sent along with the required payments.