Q1. Which of the following options are available on SAP Easy Access screen?

A Favorites B Tools
C Information Systems D All of these
Q2. ________ displays the menu’s and sub-menu’s available in the current application.
A Standard bar B Title bar
C Menu bar D Application toolbar
Q3. __________ displays the buttons particular to the application currently active in SAP system.
A Status bar B Application toolbar
C Title bar D Both A and B
Q4. _________ enables the users to select only one of many options.
A Radio buttons B Input field
C Check boxes D Both A and B
Q5. _________ contains the activities that the user is permitted to carry out in accordance with his role in
the SAP system.
A SAP Easy Access Menu B SAP Role based Menu
C SAP User based Menu D Both B and C
Q6. Identify the functional units from a SAP system hierarchy from the following information.
A Customer service B Sales
C Production D All of these
Q7. ________ are used to group products and services under SAP system hierarchy.
A Controlling Areas B Company Codes
C Divisions D Organizational Units
Q8. __________ is a demonstration system that is used by SAP and its customers.
A SAP Net Weaver B IDES
C ERP D SAP Anywhere
Q9. ________ records are central repositories of basic information that can be accessed in different
contexts.
A Transaction data B Master data
C Internal tables D Reference variable
Q10. Material master data includes information related to:
A Materials B Sales & distribution data
C Storage location of the materials D All of these
Q11. The personnel data is structured in such a way to record the employee’s information like:
A Organizational unit assigned to the employee B Employee position and status in the organization
C Personal details of the employee D All of these
Q12. _______ promotes collaboration between the organization and its customers.
A SAP PLM B SAP CRM
C SAP SRM D SAP SD
Q13. Under SAP CRM customer interaction channels, mobile sales handheld includes:
A Sales order management B Account management
C Sample management D All of these
Q14. SAP CRM department consists of which departments?
A Marketing B Production
C Finance D All of these
Q15. Identify the customer interaction channel under SAP CRM from the following.
A Channel partners B Field sales professionals
C Interaction center D All of these
Q16. Which of the following is not the e-commerce process under the SAP CRM?
A E-Marketing B E-Analytics
C E-Banking D E-Service
Q17. Which of the following is/are the different types of sales under SAP CRM?
 A Telesales B Mobile Sales
C Direct entry D All of these
Q18. Which of the following is/are the stages of production cycle?
A Production planning B Material staging and Order Execution
C Movement analysis D Both A and B
Q19. _______ is the last step in production cycle when goods reach warehouse after confirmation.
A Order release B Order printing
C Goods receipt D Order creation
Q20. ______ involves acquisition and allocation of limited resources to production activities so as to satisfy
customer demand over a period of time
A Material staging B Production planning
C Order creation D Both B and C
Q21. Which of the following are the components of SAP SCM?
A SAP ECC B SAP NetWeaver Mobile
C SAP NetWeaver BI D All of these
Q22. _______ enables employees to easily procure needed materials using a web based shopping cart.
A Self-service procurement B Cost centers
C Direct transfer D Indirect transfer
Q23. Which is the final step of procurement process?
A Invoice verification and payment processing B Goods receipts
C Order processing and Order monitoring D Both A and B
Q24. During invoice verification, the invoice document can be identified by:
A Company Code B Document Number and document year
C Fiscal year and supplier name D All of these
Q25. EDI stands for:
A Electronic data interchange B Electrical data interface
C Electrical data interchange D Electronic data interface
Q26. _______ contains all the message that have not been transferred to the vendor.
A Expediter B Message Que
C Vendor Master data D Both A and B
Q27. Which of the following is/are the key functional areas of SAP PLM?
A Project management B Life cycle data management
C Enterprise asset management D All of these
Q28. ________is the optimal lifecycle management of the physical assets of an organization.
A Total quality management B Enterprise asset management
C Safety Management D Product lifecycle management
Q29. Net worth is computed as:
A Assets-Liabilities B Assets+ Liabilities
C Current Assets- Current Liabilities D Equity share capital+ Long term loans
Q30. ________defines the rules and laws by which business is operated.
A Financial supply change management B Dispute management
C Knowledge management D Corporate governance

1. D 2. C 3. D 4. B 5. B 6. C

7. C 8. A 9. D 10. D 11. D 12. C 13. D 14. B 15. D 16. B 17. D 18. B

19. D 20.A 21. A 22. B 23. D 24. D 25. D 26. A 27. C 28. D 29. D 30. B
1 D 2 C 3 B 4 A 5 B
6 D 7 C 8 B 9 B 10 D
11 D 12 B 13 D 14 A 15 D
16 C 17 D 18 D 19 C 20 B
21 D 22 A 23 A 24 B 25 A
26 B 27 D 28 B 29 A 30 D