Professional Documents
Culture Documents
DATA COLLECTION
iii. Design appropriate and relevant questions for the purpose of collecting
information. (PLO1,K,C5)
All researchers work with data. However what is defined as data will depend on a
discipline or area of research. A humanities researcher for an instance might
have data in the forms of texts, manuscripts or artifacts collected from libraries or
archives. In a social science research, data may come from survey results,
interviews and statistics. Data in engineering or science researches may refer to
outputs of lab experiments and observations respectively.
1. Documents
- can be primary or secondary source
- from own company files, business documents such as sales reports, policy
statements, correspondence with customers, suppliers, contracts and log book.
2. Observation
- informal observation by using eyes or ears based on the researcher visiting a
facility or observe operations
- specific observations with a checklist on what to look out for
- useful when studying objects, physical activities, the environment or human
behaviour
- the disadvantage depends on the reliability of the observer as people have the
tendency to see what they want on their own experiences. Therefore, proper
instructions and trustworthy observer is essential.
3. Surveys
- includes single interviews to the experts to distribution of thousands of
questionnaires to outsiders.
- a formal survey can consist of face-to-face interviews, phone calls or printed
questionnaires.
- how many individuals should be contacted to get reliable results?
- what specific questions should be asked?
4. Experiments
- for technical fields to see the differences between two factors/ elements/
variables, eg. Experiments done on animals or two groups of people
If you are conducting primary research using surveys or interviews, one of the most
important things to focus on is creating good questions.
1. Biased questions
Biased questions are questions that encourage your participants to respond to the
question in a certain way. They may contain biased terminology or are worded in a
biased way.
These questions are a type of biased question and lead your participants to agree or
respond in a certain way.
Biased question: There are many people who believe that campus parking is a
problem. Are you one of them?
Revised question: Do you agree or disagree that campus parking is a problem?
3. Double-barreled questions
A double-barreled question is a one that has more than one question embedded within it.
Participants may answer one but not both, or may disagree with part or all of the
question.
Double-barreled question: Do you agree that campus parking is a problem and that
the administration should be working diligently on a
solution?
Revised question: Is campus parking a problem?
(If the participant responds yes): Should the administration
be responsible for solving this problem?
4. Confusing or wordy questions
Make sure your questions are not confusing or wordy. Confusing questions will only lead
to confused participants, which lead to unreliable answers.
Be sure that your questions directly relate to what it is you are studying. A good way to
do this is to ask someone else to read your questions or even test your survey out on a
few people and see if the responses fit what you are looking for.
a. Open-ended question
Eg: How would you describe the condition of the vans provided by UTHM?
b. Either-or
Eg: Do you think the van drivers obey the Safety Regulation while
driving on the road?
Yes / No
c. Multiple choice
Eg: What is best way to educate the van drivers? (Choose only ONE)
a. UTHM should often give a reminder
b. Distribute flyers and brochures to the drivers
c. Never renew the permit if they have safety offends
d. Suspend their services
d. Scale
Eg: Please mark an X on the scale to indicate how you feel regarding
your safety while traveling on the vans provided by UTHM.
1 2 3 4 5
Eg: Which movie/s have you watched in the past 3 months? (Tick √ all that
apply)
i. Shrek 3
v. Hamlet
f. Ranking
i. Shrek 3
v. Hamlet
http://owl.english.purdue.edu/owl/resource/559/06/
Now, in pair try this exercise:
1. You are carrying out a research on the use of social media such as Facebook,
Twitter, Youtube and Google Documents for teaching and learning purpose. One of the
research objectives is to get their perception on the use of such media in Technical
Writing class.