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PART 3: CLOZE

Practice 1
Online water/sewer payment
Welcome (1)______ the Worthwood Water/Sewer Account Payment System. You can now (2)________
your bill online via credit card using the (3)________ secure online payment system available.
Please enter your Worthwood Water/Sewer account number below, then (4) ________ "Submit". Your
account number can be found in the upper left-hand corner of your bill. If you (5) __________ your
account number, please call 555-8375.
If your door has (6)______ tagged for non-payment, you must call 555-0874 to stop termination (7)_______
water service.

Please do not use this Web site (8) ________ your payment is intended for overdue sewer charges related
to sewer certification.
If you recently received a notice about unpaid sewer charges, please follow the payment instructions on
the (9)__________.
Sewer payments can be mailed to Division of Water, P.O. Box 139012, Worthwood, South Dakota 57248.
Payments must be received (10) ________ Feb 16.
1. A. in B. at C. to D. with
2. A. pay B. paid C. to pay D. paying
3. A. as B. more C. most D. many
4. A. press B. click C. put D. type
5. A. won’t know B. didn’t know C. hadn’t known D. don’t know
6. A. be B. being C. been D. is
7. A. at B. in C. of D. about
8. A. if B. unless C. so D. because
9. A. sign B. paper C. TV D. notice
10. A. in B. at C. by D. within
Practice 2
Classic Film Archive Coming Soon
National Pictures has (1)________ announced the re-release of some of the (2)_______ famous films of the
1930s and 1940s, including Corsini's Roma Viva Roma, the original 1937 version of The Angry Man,
(3)______ the classic Drums Along The Zambezi. These (4)______ some of the most respected and talked-
about films of the (5)________days of talking pictures.
National Pictures reported (6)______ the original prints have been re-mastered and (7)_______ restored
to modern digital standards (8)______ experienced film technicians to maintain the charm and flavor of the
original prints. More information on these, and other films from National Pictures, can be found on their
Web site, (9)______ with screen shots and ordering details. To access the complete (10)______ of restored
films, and order your own set, log on to www.nationalclassics.com today.
1. A. yet B. recently C. so far D. ever
2. A. more B. most C. much D. many
3. A. and B. or C. but D. for
4. A. be B. is C. are D. were
5. A. early B. happy C. long D. final
6. A. which B. who C. where D. that
7. A. care B. careful C. carefully D. caring
8. A. on B. in C. by D. about
9. A. about B. along C. alive D. afraid
10. A. costs B. sample C. movie D. catalog
Practice 3
Roger,
It was a great pleasure to speak with you (1)________ the phone last week regarding our new product line
that we will be (2)______ next year in Europe. (3)_________, at that time, I was unable to confirm the

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anticipated launch date for the New Health line and the expected level of marketing support this product will
receive.
I am now able to confirm that the launch date for our new (4)______ in our non-U.S. markets will be April
1. Prior (5)_______ this date we will be launching a major marketing campaign for our new products which
will include the placing of two-page spreads in leading health and fashion magazines, and TV
(6)____________. We are expecting to (7)_________ confirm a well-known international model as the face
for the campaign.
I will be coming to London early next month and I was wondering if we (8)___________ meet to discuss
our products and pricing strategies in more detail? I will be able to supply you with more information about
not only the New Health line, (9)______ also the other facial and body moisturizing products that we offer.
I look forward to (10)_________ you and discussing this sales opportunity with you further.
Regards,
Lewis

1. A. on B. in C. at D. of
2. A. introduce B. introduced C. introducing D. introduces
3. A. Fortunate B. Fortunately C. UnfortunateD. Unfortunately
4. A. group B. range C. team D. good
5. A. in B. at C. on D. to
6. A. advertise B. advertises C. advertisements D. ad
7. A. early B. lately C. shortly D. recently
8. A. can B. will C. would D. could
9. A. and B. or C. but D. nor
10. A. meet B. meeting C. meets D. met
Practice 4
Dear Mr Cerise,
I read your job advertisement (1)_______Professional Monthly and believe that I am well suited to fill the
position.
For the past 6 years I have been (2)___________ as the regional promotions manager for a national chain
of stationery stores. In this position, I was (3)_________ for overseeing a team of six promotions and
marketing staff. It was my responsibility to plan the sales events and promotional campaigns, and produce
(4)_________ reports on the impact of each campaign. The position entailed regular visits to each of the
nine branches in the area, so I am used to (5)________ a significant part of my working week on the road.
A big part of the job was interacting with both senior management (6)______ individual store managers to
ensure that new product lines were appropriately supported and within budget targets. I have found
working in this (7)_______ to be very rewarding but I feel I am ready for a change of horizons and look
forward (8)_____ facing new challenges. In respect to my current position, I would be willing to start
within one month of
receiving a job (9)_________.
For further employment and educational details please see the accompanying (10)________.
Sincerely,
Jennifer Dankert
1. A. on B. in C. at D. of
2. A. work B. worked C. working D. works
3. A. suitable B. responsible C. capable D. in charge
4. A. evaluate B. evaluated C. evaluating D. evaluation
5. A. spend B. spends C. spending D. spent
6. A. but B. or C. and D. nor
7. A. career B. profession C. position D. work
8. A. on B. in C. at D. to
9. A. offer B. request C. enquiry D. suggestion
10. A. form B. resume C. letter D. email

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Practice 5
I am delighted to provide a letter of (1)_________ for Jason McCarthy, who worked (2)_______ a graphic
designer for this firm for eighteen months. I worked with Jason for twelve months, and (3)_____ his
project supervisor for eight months. (4)_________ Jason came to us straight out of college, his potential
was quickly noticed and within six months he was transferred to the marketing department,
(5)___________ he produced work of a consistently high standard. In his time here he was able
(6)_______ significant improvements in his computer skills and, although this is not his strongest point,
he worked hard to develop in this area.
During his time at S-Com, Jason maintained (7)__________exemplary attendance record and was
always punctual, often arriving early for work (8)______ order to better prepare himself. He completed
work on or ahead (9)_________ schedule and was consistently a leader in group projects. We are very
sorry to lose him here at S-Com, but I am more than confident that he will be able to adapt
(10)_________ to a new work environment.
1. A. reference B. preference C. referee D. prefer
2. A. in B. about C. for D. as
3. A. am B. is C. was D. were
4. A. Because B. Although C. So D. Therefore
5. A. where B. which C. when D. that
6. A. make B. to make C. making D. made
7. A. a B. an C. the D. -
8. A. on B. at C. in D. to
9. A. at B. about C. for D. of
10. A. quick B. rapid C. early D. fast

Practice 6
Summer program refund policy
The effective date of the withdrawal/cancellation (1)_______ the date the withdrawal notice is received
(2)________ the center, regardless of the date the participant stopped (3)__________ the class.
Withdrawal requests from all registered courses must be made before the second class is held .
(4)_______ the request is received 5 business days prior to the first class, the amount refunded
(5)________ be the full amount, less the refund administration fee ($25.00).
If the request is received after the first class, (6)_______ before the second class, the amount refunded
will be the full amount, less the cost of the first class and less the admin fee ($25.00). From the second
lesson onwards, (7)_______ refunds/credits will be issued.
If there is a medical reason for the (8)__________, it must be received prior to the mid-point of the
program. Refunds for sports and fitness programs will not be processed (9)________ all gym and pool
passes have been returned.
Please (10)___________ that advising an instructor or not attending a program will not constitute a notice
of withdrawal.
1. A. is B. are C. was D. were
2. A. from B. with C. by D. in
3. A. attend B. to attend C. attending D. attended
4. A. Since B. If C. Unless D. In case of
5. A. will B. would C. have to D. could
6. A. or B. and C. nor D. but
7. A. no B. not C. none D. never
8. A. purpose B. reply C. request D. return
9. A. before B. afterC. as soon as D. until
10. A. pay B. note C. look D. write

Practice 7
SPECIAL FREE DELIVERY*

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for delivery by June 24
It's almost your last chance to (1)_______ your holiday gift orders and ensure free city-wide delivery*
(2)____ June 24. Don't miss out on this great deal, and avoid (3)_______ loved ones disappointed by
submitting your order before 5 P.M. on Friday June 16.
Orders placed after this time and before 3 P.M. on Thursday June 22 will still (4)______ guaranteed to
arrive by June 24 using our standard delivery option. This remains (5)_______ our year-round low price of
$7 per item (to anywhere in the city - regular rates apply outside of the Townsburg Metropolitan area).
(6)____________ forget to wrap it: (7)__________ you are short of time, go to our Gift Wrapping corner
on this floor for a number of great options (at just $5.95 per item) (8)_______ put a personalized message
on your complimentary card.
* Free delivery applies to gifts (9)__________ to addresses within the Metropolitan area only and to
orders of $10 or more. For all other delivery rates (including international), please ask the staff at our
Delivery Service on the ground (10)_________ of this store.
1. A. put B. take C. place D. buy
2. A. by B. at C. in D. for
3. A. leave B. to leave C. leaving D. left
4. A. be B. were C. are D. was
5. A. in B. for C. about D. at
6. A. Not B. No C. Do D. Don’t
7. A. Because B. If C. Although D. Thus
8. A. but B. or C. nor D. and
9. A. deliver B. delivering C. delivered D. to deliver
10. A. store B. floor C. shop D. area

Practice 8
Suntours Holidays
Experience the welcoming culture of the Greek islands. Suntours Holidays (1)______ you a once-in-a-
lifetime opportunity to visit the unspoiled (2)________ of Kefalonia. Stay at the recently renovated Casa
Stanoupolos Hotel, just five minutes (3)______ the beautiful blue waters of the Aegean. Each room
(4)_______ a balcony with a view of the beach, and a private bathroom. The hotel has two pools and a
jacuzzi, as (5)______ as its own highly-rated restaurant, (6)_______ you can enjoy some of the island's
more traditional meals. You can also visit one of the local villages, where life continues much as it has
(7)______ the past few hundred years.
Holidays include all flights and transfers, as well as a choice of one of two exciting tours: (8)_________ a
two-hour boat trip to nearby Turkey, or (9)_______ chance to snorkel in the pristine waters of the local
undersea national park. Call (415) 555 4873 for more information on this (10)_______ vacation
opportunity.
1. A. gets B. makes C. offers D. enquires
2. A. mount B. island C. lake D. river
3. A. on B. away C. for D. from
4. A. has B. have C. are D. is
5. A. soon B. good C. well D. possible
6. A. which B. where C. when D. that
7. A. on B. with C. for D. since
8. A. either B. neither C. both D. not only
9. A. a B. an C. the D. -
10. A. fascinate B. fascinating C. fascinated D. fascination

Practice 9
This is just a quick note to let you all (1)______ the arrangements for next week's year-end party. As you
know, the party will be (2)_______ at the Green Vale Country Club, which we have reserved between
7:30 P.M . (3)________ 10:00 P. M. (4)_______ the evening of December 21st. I've received replies

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from almost all of you confirming attendance, but if you haven't let me know (5)______, please do so
in the next day or two. Tickets for all employees have been covered (6)________ the company.
The Green Vale management have asked me to explain one or two things to those of you (7)______ have
not been there before. Basically, there (8)_______ sufficient parking space for only 100 vehicles,
(9)______ they would like to ask those of you planning to drive, to try to car-pool as much as possible.
Also, the number of lockers available is limited, so guests should try to keep (10)________ to a
minimum.
1. A. know B. knows C. knew D. to know
2. A. taken B. held C. happened D. occurred
3. A. or B. nor C. to D. and
4. A. in B. on C. at D. -
5. A. already B. just C. yet D. recently
6. A. by B. with C. in D. of
7. A. which B. where C. when D. who
8. A. be B. is C. are D. was
9. A. but B. because C. so D. yet
10. A. belong B. belongs C. belonging D. belongings

Practice 10
Dear Sir,
I am (1)__________ to complain about a recent trip I took with Sun tours. I originally signed up for a
two week trip to the island of Kefalonia, as (2)_______ in Newsmonth magazine, and was looking
forward to enjoying the holiday. (3)__________, I felt that a number of things spoiled the holiday for me.
Firstly, I was led to believe that all rooms in the hotel had a balcony with a view of the beach.
(4)_______, my room not only did not have a balcony, (5)________ it faced away from the sea.
Secondly, only one of the hotel 's pools was open, the other (6)______ still under construction , and the
promised jacuzzi was not there at all. The hotel's restaurant was excellent, but it was closed two nights
(7)_______ week, meaning that my family had to walk about 30 minutes into the nearest town to eat, as
(8)__________ was no evening bus service. Finally, we (9)________ the tour to Turkey, but could not
leave the boat, as nobody told us we had to arrange visas (10)________ advance. Had we known, we
could have chosen the other option.
I feel very disappointed about the trip, and would appreciate some compensation.
Yours truly,
Dave Clayman

1. A. write B. writing C. written D. wrote


2. A. written B. talked C. said D. advertised
3. A. Fortunate B. Fortunately C. UnfortunateD. Unfortunately
4. A. Therefore B. Thus C. However D. Because
5. A. and B. but C. also D. or
6. A. is B. are C. was D. were
7. A. a B. an C. the D. -
8. A. it B. there C. he D. they
9. A. book B. got C. took D. arrived
10. A. in B. on C. at D. by

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