Resumé

Objectives:

A long-term growth oriented and challenging career with an institute of repute where I can
perform as well as learn more to keep myself well placed with the changing world. I want to
be a valuable member of the organization contributing my creative ideas, getting share of
my responsibilities and required authority to fulfill it.

______________________________________________________________________________

Name : SOMNATH CHOWDHURY

Father’s Name : Mr. Dibakar Chowdhury

Permanent Address : Flat No. 1 B, 2/48 Netaji Nagar, Kol - 92

Mailing Address : Flat No. 1 B, 2/48 Netaji Nagar, Kol – 92

Contact Numbers : 9836918579 / 7980148060

E-mail Address : somnath4u007@gmail.com

Academic Qualification:

Year of
Examination Passed Board / University Result
Passing
Passed with
PGDBA - Marketing SCDL, Pune 2017
75.65%
Calcutta
B.COM (Hons.) 2003 Passed with 53%
University

Higher Secondary (Commerce) W.B.C.H.S.E. 2000 Passed with 65%

Secondary W.B.B.S.E. 1998 Passed with 66%

Completed LSSGB from Manipal Prolearn.

Work Experience: Worked as a private tutor for school students for 6 years (January 2004
to June 2010).

Experience in BPO and IT:

More than 7 years of experience in different domains – IT Marketing, International Outbound

process, Technical Support, Website and digital marketing, Quality Assurance etc.

1. Organization’s Name: Bello Vista Technologies Pvt. Ltd.

Designation: Call Centre Executive and SPOC

Date of Joining: 08th July 2010, Date of Resignation: 18th May 2011.

Job Description: As a CCE – to sell telecom plans (Telehop) to the Canadian residential
customers over the phone.

As a SPOC – to take transfers from the juniors and converting them into a sale. Mentaining
Shift Attendance Report and sending Sales Report to the higher authority.

Achievements: Was counted among the performers and promoted as a SPOC through the
IJP.

2. Organization’s Name : ICPAD

Date of Joining: 1st June 2011, Date of Resignation: 20th July 2012.
Designation: Operation Manager
Job Description: Admission consultancy to MBA aspirants, Office Management, sending
daily / monthly reports to the GMs.

3. Organization’s Name : Limtex Infotech Pvt. Ltd.

Date of Joining : 24th July 2012. Date of Resignation : 17th Feb 2014

Process : Iyogi ( From 24th July 2012 to December 2012 )

Designation: Technical Consultant Level - 3

Job Description : to receive inbound calls from US, UK , Australian and Canadian
Customers , diagnosis their technical problems and sale them Iyogi Technical Support Plans.

Process : Business Pro Designs ( Jan 2013 to Feb 2014)

Designation : Business Consultant Level – 3

 Job Description : to create business relations with Australian business clients providing them
with customized web solution as well as marketing tools such as SEO, Ad ward Campaigns ,
SMO etc.

4. Organization’s Name : Zinfi Software Systems

Date of Joining : 09th June 2014. Still working

Designation: Executive Business Development – APJ (Asia Pacific and Japan)

Job Description:
 Dial out from reseller/end-user database
 Enter detailed call disposition reports into a CRM
 Set up appointments between interested prospects and the
customer
 Send out Outlook Invite to the interested prospects with a bridge
number
 Follow up with all the registered prospects a day before the
appointment with an e-mail and phone call.
 Submit call report on a daily basis on number of dials, number of
contacts, number of call backs, etc. to the Team Leader.

Achievements: Was counted as a top quality appointment setter for APJ region.

Designation: Partner Marketing Consultant – (India)

Job Description:
 Work with ZINFI Clients
 Set on boarding calls with partners to educate them about the
different marketing tools offered by the OEMs
 Help the partners in executing different marketing campaigns-
Telemarketing, Email Marketing, Web Syndication, Social
Syndication, Print Ads etc.
 Assist the partners to get the MDF amount – guiding them about
the procedure of correct POE submission
 Deliver presentation to the partners
 Update dashboard daily

Achievements: Over achieved HP Web Syndication target.

Designation: Program Coordinator – APJ (Asia Pacific and Japan)

Job Description:
 Marketing Strategy and Tactics Development
  Manage and run inbound and outbound digital and analog
campaigns to recruit, engage and enable channel partners to build
presence and pipeline
 Responsible for coordinating with regional customers for meeting
SLA, resolving escalated concerns and needs
 Track campaign progress at every step and proactively work with
internal and external customer to steer campaigns in the right
direction to achieve targets
 Coordinate with cross-functional team (design, database,
operation, etc.) to ensure that all logistics are aligned for flawless
execution is achieved while meeting the campaign timeline
 Marketing Content Creation – presentation, videos and channel
marketing / end user marketing assets that drive results
 Performance Analytics & Client Reporting

Personal Informations:

Date & Place of Birth : 27th June 1981, Kolkata

Nationality : Indian

Gender : Male

Marital Status : Single

Hobbies : Outdoor Games, Painting and Music

Languages Known : Fluency in English, Hindi, and Bengali. Also have interest
in foreign languages – such as Spanish and French.

Declaration :

I hereby declare that the above information is true to the best of my knowledge.

Date - Somnath Chowdhury

Place - Netaji Nager, Kolkata