Aksum University

College of Business and Economics

Department of Logistics and Supply Chain Management
Questionnaire
Objective of the Questionnaire
Dear respondents:-
First of all I would like to give you a heartily thanks to give your precious time and kindest
cooperative to fill this questionnaire. The purpose of the data which is mainly collected from
you is to undertake a successful partial fulfillment senior essay project for the bachelor degree
in logistics and quality management practices in the cause of Saba dimensional stone in Adwa.

General Guidelines

 Please put (“√”) make to your choice on the provided box.

 Please try to answer every question according to the nature of the question.
 If you want to give additional suggestion use the space provide at the end of the
question.
I. Personal information
1. Gender male Female
2. Age 18-25 years 33-45 years
26-32 years >46 years

3. Educational level
Below grade 12 certificate Diploma first degree Master
and above
4. Work experience
<3 years 3-5 years 6-8 years over 8 years
II. Questions related to product quality management
1.does your company have a clear operating product quality control manual?
YES NO I don’t know
2.What types of quality control techniques/system your company used?
 Manually Automated Both
3.Do you believe that the existing quality product management procedure is enough
to ensure the desired product quality level?
YES NO
4.Do you believe your organization is committed in executing a continuous quality
improvement and quality management policy?
YES NO
5.In which level of corporate time horizon does the company management gives
discretionary commitment in improvement product quality policy
In strategic term In midterm Short range term
6.In which phase of production does your companies carry out a tight quality control
action?
Input process phase In process phase On final/ultimate
product phase In all phase
7.Do you believe that your company is providing enough training on product quality
controlling techniques?
Adequately Moderately enough Inadequately
8.Does your organization closely work with the supplier to ensure the raw material
quality level?
YES NO
v
9.Does the supply integration level is strong in realizing a coordinated quality control
and assurance approach?
YES NO
10.Does your organization have an improvement of it quality management practice?
YES NO
11.If your answer for the above question is yes, is that enough?
YES NO
12.Does your organization provide adequate budget to improvement of its quality
product management practice?
YES NO
13.If your answer for the above question is yes, is that enough?
YES NO
14.T O keep improve the existing quality control system what course of action should
be taken by you organization?
To provide continuous training on quality controlling and assurance to employee
Providing safely and ergonomics policy to employees
Providing Equipment enable to assure quality control
All
15.Does the organization work with independent quality assurance and control
organization for that certifies product and production process and quality control?
YES NO
16. If you answer is yes in question no 15, have you get any quality award certificates?
YES NO

Interview of Analysis
1. Would you adopt new system for quality related issues?
2. What are the main causes for quality related problem?
3. Can you improve quality related issue in terms of cost?