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4. Memory is defined as the retention of information over time and involves the
processes of encoding, storage, and retrieval.
10. Autobiographical memories are less about facts and more about meaning.
Flashbulb memories are all about emotional meaning. Memories with emotional
content are generally more vivid and more accurate than memories of everyday
events. However, traumatic memories may become repressed memories that
may resurface at a later time.
11. Recovery of repressed childhood memory, particularly about abuse experiences,
has become controversial because of the potential for the creation of false
memory. Another challenge to the accuracy of memory involves eyewitness
testimony research on the distortion, bias, and inaccuracy in memory. Existing
memories can be altered by exposure to new information.
12. Forgetting involves encoding failure and retrieval failure. Causes of forgetting
are: interference, decay, motivated forgetting, or the brain’s condition.
Interference theory states that information is forgotten because other
information gets in the way of what has to be recalled. Two kinds of interference
are proactive and retroactive. Decay theory suggests that the passage of time
increases forgetting.
13. Mnemonics are specific visual and verbal memory aids. Examples of mnemonic
strategies are: method of loci, keyword method, acronyms.
14. Problem solving is defined as the active process of trying to transform the initial
state of a problem into the desired one by overcoming obstacles obstructing the
path to a solution. All problems contain three important characteristics: givens,
a goal, and obstacles. Four steps in the process of problem solving are: (1) find
and frame the problem, (2) develop good problem-solving strategies, (3)
evaluate solutions, and (4) rethink and redefine problems and solutions over
time. Some obstacles to solving problems are fixation, and inadequate
motivation or unregulated emotion.
15. Experts solve problems differently than novices do because they are better than
novices in the following ways: knowledge base, domain memory, strategies, and
deliberate practice.
16. Intelligence consists of the ability to solve problems and to adapt and learn from
everyday experiences. It is measured by intelligence tests, which should meet
the criteria of validity, reliability, and standardization.
18. Both heredity and the environment have influence on intelligence. Genetic
markers for intelligence on specific chromosomes have been found. On the
other hand, research has shown that environmental influences such as
parenting, intervention programs for children at risk for having low IQs, and
sociohistorical changes have effects on intelligence.
19. Creativity is the ability to produce something that is both original and
worthwhile. Creative people tend to be divergent thinkers who can see more
than one possible answer to a question. Most creative people are quite
intelligent, but intelligent people may not necessarily be creative.