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Christopher Root

2730 Gallows Rd Apt 608, Vienna, VA 22180 ∙ crayroot@gmail.com ∙ (801) 652-8387

Profile Cyber security engineer with experience in development, deployment, optimization,


and training/user adoption of the Archer GRC platform; skilled communicator, highly
analytic, driven learner, and client-focused.

Experience Consultant – Take2 Consulting/Booz Allen Hamilton (January 2018-Present)


 Subject Matter Expert in the Continuous Diagnostics and Mitigation (CDM)
program for DHS supporting federal agencies as an integrator
 Extensive Data Feed development experience for ingest of Hardware/Software,
Detected Vulnerabilities, Misconfigurations, and FISMA boundaries
 Created Role-Based Access model for customized sub-agency visibility into
AWARE scoring metrics and summary data
 Implemented Single Sign-On via Active Directory Federated Services (ADFS) and
SAML assertions across multiple identity providers
 Trained agency POCs, dashboard engineers, and data integration leads across all
aspects of CDM
 Inter-agency and federal dashboard connectivity utilizing RabbitMQ, certificate
authentication, and shovel applications

Security Engineer (Archer eGRC) – Blue Canopy/FDIC (April 2017-January 2018)


 Initiated and completed projects for modernizing infrastructure and upgrading
Archer 5.x to 6.x across DEV/TEST/PROD environments
 Presented project proposals and roadmaps for internal technical review/control
configuration board meetings
 Developed regional information security (RISC) role and archival of historical
breach records within SecOps solution
 Operations and maintenance, including continuous monitoring, database
optimization and backups, access control, and vulnerability remediation

Lead Adviser – RSA Security (Feb 2016-March 2017)


 On-call after hours support for high profile/preferred clients, escalations, and
time-sensitive environment installations
 Presented case methodology/efficiency PowerPoint for worldwide support team
 Represented Archer Customer Support at RSA TechFest 2016
 Managed junior support team with members in locations across the United States

Technical Support Engineer III - RSA Security (July 2015-Feb 2016)


 RSA Archer GRC platform 5.x/6.x product support utilizing Salesforce, Jira, WebEx
remote collaboration, and VMware Cloud for quality testing
 Gold Award received for worldwide customer satisfaction ratings across all RSA
products while closing the highest number of cases in consecutive quarters
 Troubleshooting web servers, IIS, database migrations/restorations, data
imports/feeds, Access Control, LDAP, calculations, email notifications, Active
Directory, SSL/SSO, performance, and hardware sizing

Data Conversion Operator – United States Postal Service (Sept 2002-July 2015)
 Designated for priority in live, experimental, and foreign encoding of illegible mail
images into 3+1 format for update in the USPS worldwide database
 Provided content for safety talks and operator enhancement strategies

Education Associate of Science in Computer Science & Information Systems (Spring 2018)
Bachelor of Science in Information Systems (Spring 2020)
CSIS Network & System Administration Certificate of Proficiency
CSIS Network Routing & Switching Certificate of Proficiency
CompTIA A+/Network+/Linux+ (LPIC-1)/Security+ Certified
Cisco Certified Entry Level Network Technician (CCENT)
RSA Archer 5.x/6.x Admin I/II

Skills & HTML5, CSS, JavaScript, and SQL Fundamentals


Interests Windows Server Administration (IIS/AD/CA)
90 WPM Typing and Technical Writing
PC Building, Gaming, and Benchmarking
Security Conferences/Networking/Training
Continuing Education/Certifications

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