Paperboards and Specialty Papers

ITC's Paperboards and Specialty Papers Division is India's

largest, technologically advanced and most eco-friendly, paper and paperboards business. The
business caters to a wide spectrum of packaging, graphic, communication, writing, printing and
specialty paper requirements through its four world-class manufacturing units, 6 sales offices and a
network of more than 50 dealers in India, along with an international trade network of 15
distributors / agents.

Having pioneered many specialty applications like cigarette tissues, opaque papers, food grade
packaging boards and tele-card boards, ITC's Paperboards and Specialty Papers business enjoys
market leadership in the value-added paperboards segment, and also has a significant share of the
Indian fine papers market. It is the largest exporter of coated boards from India.

The product range includes:

Virgin Liquid packaging

Folding Box Boards Barrier coated
cartonboards
Solid Bleached Boards
Cupstock
Recycled
Cast coated boards
Coated Duplex
Whiteback Gypsum Liners
Coated Duplex
Greyback  

White Liner
  

Woodfree fine papers

Coated Cards
MG Kraft papers
Ivory Cards
Opaque papers
Playing card boards
Decor Surface, Printing
 
& barrier papers -
Unbleached Kraft base
Cigarette Tissues
Electrical insulation
papers
Niche papers
Superfine Printing

ITC takes great pride in servicing a large cross-section of industry requirements - from cigarette
tissues to FMCG cartons, from electrical insulation papers to gypsum board liners, from decorative
laminate base to writing and printing papers and much more. ITC straddles the entire spectrum of
paperboards - from 100% virgin, food-grade boards to 100 % recycled boards.

Some of ITC's prominent paperboard brands are:

Folding Box Boards: Cyber XLPac, Cyber Cypak, Cyber Propac, Cyber XL Premium, Pearl XL
Pac

Solid Bleached Sulphate Boards: Safire Graphik, Art Maestro, Carte Persona Modified Solid
Bleached Sulphate Boards: Carte Lumina, Safire XL Pac

Poly coated boards: Indobev, Indobarr

Recycled boards: Ecoviron, Fusion

Fine Papers: ECF AlfaZap, Alfa Plus, Hi Brite, Paperkraft

Each of the units specialises in a range of products. Together, these units produce more than 500000
TPA of paper and paperboards that meet stringent quality requirements across the world. All four
manufacturing units are ISO 9001, ISO 14001 and OHSAS 18001 certified and meet strict
Environment, Health and Safety norms.

The unit in Bhadrachalam is India's largest integrated pulping and paperboard manufacturing unit. It
boasts of equipment supplied by internationally renowned suppliers for pulping processes, paper
machines, web detection & inspection systems, and finishing & packing lines. Currently the unit
produces high-end virgin and recycled boards for packaging and graphic applications, as well as fine
printing papers With the commissioning of a new wood free paper machine in May 2008, ITC has
made its entry into the writing, printing and copier papers segment. The Bhadrachalam unit
manufactures and uses pulp made from light ECF technology using Ozone. The use of ECF technology
significantly reduces the load of toxins in the effluent discharged, and helps customers get a brighter,
stronger product that is also environmentally responsible.

The Kovai unit currently focuses entirely on recycled boards, servicing requirements for both greyback
and whiteback recycled boards, The Kovai unit is a benchmark in environmental performance - helping
ITC turn solid waste recycling positive by consuming more paper waste generated than is generated
internally. This is done by collecting waste from households and institutions and recycling it at this
facility.

The Tribeni unit specializes in fine papers and tissues and the product range from this unit comprises
opaque papers for fine printing like the Bible, dictionaries, cigarette tissues, medical grade papers,
anti-rust papers, electrical insulation papers, decor surface, printing and barrier papers. The
production lines for cigarette component papers and communication papers have been upgraded in
2008 to ensure that all products continue to meet exacting international benchmarks.

The Bollaram unit manufactures specialty boards such as cast coated papers and boards, poly
extrusion coated barrier boards and C2S art boards and brief cards. This unit is BRC certified for food
grade boards. ITC has also commissioned a second poly-extrusion in February 2008 to meet the
growing requirements of barrier boards.

Customers are at the core of the business. This is reflected in the diverse range of products, grades
and value added services. There is a strong focus on partnering customers to co-create and deliver
superior solutions, enhancing their competitive advantage.

The Business' quality philosophy is reflected at every stage - from the selection of clones used for
growing pulpwood to world-class manufacturing facilities to the finishing and packing lines. It
embraces the relevant skills and competencies of employees, managers and specialists as well.

A dedicated network of regional sales offices, an extensive dealer and agent network in India and
across the globe enables ITC's Paperboards and Specialty Papers business to reach out to customers
in more than a 100 different locations. With the division-wide implementation of Enterprise Resource
Planning (ERP) in 2009, the business will also offer customers an enriched experience through
enhanced connectivity and web-access to many of the services that are currently handled offline.
ITC's commitment beyond the market finds a strong expression in the Social and Farm forestry
programmes spearheaded by the business. These programmes help create unitions of man hours of
employment for the rural poor, besides being a sustainable source of high-quality raw material for the
business. ITC's Research and Development efforts in creating disease resistant, high yielding clones
help farmers realize greater yields in a shorter time - from land that may be otherwise unproductive.
More than 1,00,000 hectares of planted area stands testimony to ITC's commitment to sustainable
forestry.

Working towards credible certification of its environmentally responsible processes and products, ITC
has become the first Indian company to become a member of the WWF GFTN programme. With this
membership, ITC has committed to bring larger volumes of its products and more of its operations
under credibly certified schemes like FSC.

Supporting the cause of clean technology, ITC is a front-runner in introducing environment-friendly

Elemental Chlorine Free (ECF) technology, and more recently, Ozone bleaching in India. ITC's focus on
being a carbon-positive, water-positive, zero-solid waste disposal organization leads it to constantly
develop ways of reducing, reusing and recycling.

ITC's Paperboards and Specialty Papers business has also been a first-mover in the field of collecting
and recycling post-consumer waste from residential localities, corporate and educational institutes.
ITC reaches out directly to consumers with its Wealth Out of Waste (WOW) campaign, that has been
successfully implemented in select locations across central and southern India, and will soon be
reaching other locations across the country.

Packaging
ITC's Packaging & Printing Business is the largest value added converter of paperboard
packaging in South Asia. It converts over 70,000 tonnes of paper, paperboard and laminates per
annum into a variety of value-added packaging solutions for the food & beverage, personal
products, cigarette, liquor and consumer goods industries.

The Division, which was set up in 1925 as a strategic backward integration for ITC's Cigarettes
business, is today India's most sophisticated packaging house. State-of-the-art technology, world-
class quality and a highly skilled and dedicated team have combined to position ITC as the
first-choice supplier of high value added packaging.

The Division supplies value-added packaging to ITC's various FMCG businesses. Its client list
includes several well-known national and international companies like Nokia, Colgate
Palmolive, Pernod Ricard, Diageo, British American Tobacco, Philip
Morris International, Agio Cigars, UB Group, Tata Tetley, Tata Tea,
Reckitt Benckiser, Radico Khaitan, Akbar Brothers, Surya Nepal, VST
Industries, etc.
With three packaging factories at Tiruvottiyur near Chennai (in the South), Munger in
Bihar (in the East), and Haridwar (in the North of India), the Company offers a
comprehensive product range in packaging backed by its packaging expertise over the decades
and cutting edge technology making it truly a "One stop shop for Packaging".

Product Lines

ITC's Packaging Business has 3 major product lines

 Carton Board Packaging

 Printed Cartons

 Fluted cartons

 Flexible Packaging

 Tobacco Packaging

Carton Board Packaging : ITC occupies a leadership position

in catering to the needs of the liquor, mobile phones & food. ITC offers a range of value additions for
carton board packaging such as UV offset printing, Foil Stamping, Embossing, Window patching & lined
cartons, etc.

Flexible Packaging : is an area of high growth, supported

with investments in technology and equipments from world class suppliers. ITC offers a
completely integrated solution for laminates from Pre-press, In-house Blown Film, Cast film,
Extrusion Lamination, Hot Melt Coating, specialty pouching and bag making. This is backed by
in house cylinder making and pre press support.
 
Tobacco packaging : ITC offers a range of products line
including flip top boxes (Square, Round, Beveled and Pillow Pack Hinge
lids etc), Outers, Soft Cup labels, Pack inserts, Printed cork tipping,
printed overwraps, inner frames. ITC makes value added
shoulder boxes for cigars and cigarettes. ITC
supplies packaging for over 80 billion cigarettes a year
domestically, and supplies packaging for 15 billion cigarette
sticks a year for the export market to leading tobacco majors.

Innovation & New Product Development

ITC has enhanced the value of some of the most favoured brands with superior look-and-feel
packaging, using the best raw materials and process combinations, and an in-house pre-press
Design Centre.

A Product Introduction Process team pioneers packaging innovations. The team uses a unique
process to pilot the client's packaging through its manufacturing system. Specifications are
evolved based on clients' needs based on which a variety of packaging solutions is generated.
The efficacy of the packaging is tested simulating the client's factory conditions. ITC has
contemporary laboratories for its 3 product lines for testing packaging requirements.

 
Green Packaging

ITC Packaging has pioneered offering of Green Packaging which includes usage of raw
material from sustainable sources and conversion of the same in a facility which is 100%
powered by renewable energy (Wind Energy). This clean energy initiative along with the other
sustainability initiatives helps the Packaging Business to significantly contribute to ITC being a
carbon Positive, Water Positive and Solid Waste Recycling Positive Company.