BAHIR DAR UNIVERSITY The academy has major functions including: -

INSTITUTION OF LAND ADMINISTRATION 1. Class rooms (training schools)

2. Administration building
DEPATMENT OF ARCHITECTURE 3. Dormitory
4. Café
5. Auditorium
LOCAL CASE STUDY 6. Gym area
ETHIOPIAN AVIATION ACADEMY
The academy has five different training schools, these schools divided
into two major groups.
Group one

 cabin crew training school

 commercial training school
 leadership training school

group two

 maintenance training school

 pilot training school

THE CABIN CREW

Ethiopian aviation academy is the largest aviation academy in Africa;
it trains around 1300 students from all over Africa. The academy
starts the training before 60 years from now, and now a day the
academy had of about 100 million dollars’ expansion. The academy
aims to have 4000 students in 2025.
Trainings are designed to exceed the rigorous Safety Standards while
providing memorable and highest standard of customer service. goal
is to attract enthusiastic and aspiring people of all cultures, under
this school there are three different class rooms and one big
practicing area surrounded by the class rooms.
Content of the course
Basic Safety Training
Basic Service Training
Basic Grooming Training
Theory of Flight
Human Factor, (CRM)
Dangerous Goods
English for Cabin Crew
Customer Awareness
Handling Passengers with Reduced Mobility
Cabin Crew Health
Aviation Medicine & First Aid

and the practicing area is fully equipped with essential materials

like; life haft area (swimming pool), airplane body, simulators, etc.
 Basic Cargo Skills & Procedures
COMMERCIAL AND GROND SERVICE Advance Cargo Skills & Procedures
TRAINING SCHOOL Recurrent Cargo Skills and Procedures
Dangerous Goods Regulations
The Commercial & Ground Services Training School of Ethiopian Aviation Ground Support Equipment (GSE Trainings)
Academy is the prime supplier of qualified commercial and ground service
Belt Loader (Theoretical & Practical)
staff for the rapidly expanding airline industry in Ethiopia and the region. Pallet Transporter (Theoretical & Practical)
A combination of classroom theory and hands-on practical training is Fork Lift (Theoretical & Practical)
given. The goal is to attract energetic and interested customer service Airlines Safety & Security
personnel of all cultures, and to create a quality experience, for both Occupational Health, Passenger and Ramp Safety
students and companies that employ them. SMS & Human Factors
the academy offer the following trainings: Ramp & Airside Safety
Airline Sales and Customer Service Airside Safety and Defensive Driving
Basic Airline Reservations Aviation Security (AVSEC
Basic Passenger Fares & Ticketing,
SABRE Reservation Automated Passenger Fares & Ticketing LEADERSHIP TREANING SCHOOL
Intermediate Fares & Ticketing, Ethiopian Airlines launched the Human Resources Training and
Advanced Passenger Fares & Ticketing Development Program to its employees and third
Galileo Basic Reservations & Ticketing party customers in 1968. The major programs conducted under this
Customer Service program consist of Leadership
Professional Customer Handling Development Program (LDP) and Career Development Program (CDP)
Professional Telephone Handling The aim of Leadership Development Program (LDP) is to Develop and
Salesmanship & Customer Awareness update managerial competences of
Selling Skills Management personnel to meet future business needs. While the Career
Development Program (CDP)
Airport Customer and Baggage Service
aims to assure effective and continuous development of employees at all
SABRE Sonic checking (SSCI)
levels to meet a particular position
Airline Passenger and Baggage Handling (Initial & Refresher)
requirement per progression scheme and regulatory requirement.
Travel Document Verification
These programs help trainees to:
World Tracer
I. Upgrade employee’s knowledge to cope with business, technological
Aircraft Weight & Balance changes and improve their managerial
Weight & Balance for Passenger Aircrafts – Passenger Initial & Refresher effectiveness and practice.
Weight & Balance for Freighter Aircrafts Freighter Initial & Refresher II. To ensure that personnel who perform work affecting safety and quality
Sabre Load Manager (Emergo) of the operation maintain their
Cargo
competency on the basis of continuous improvement program.
III. Improve job performance and organizational effectiveness. Team Building
IV. Build employee skills and business professionalism to facilitate smooth
transition from lower to higher Performance Management & BSC
management
V. Set hierarchy of training to assure effective and continuous Effective Team Leadership
development of manpower at all levels to meet a
particular position requirement and regulatory requirement.
VI. Develop and update managerial competence of Management personnel Communication Skill
to meet future business needs.
Currently, the following courses are offered in the leadership and career
Training Development
development training center.

Corporate Governance

Decision Making and Problem Solving

Transformational Leadership Course

Project Management

Maintenance Planning and Management

Systems & Procedures Course

Supply Chain Management Course

Financial Management Course

Time Management

Office Management Course

Strategic Management Course

Executive Project Management Course

 MAINTENANCE TRAINING SCHOOL
In this section the learning process is complitly different. More
digital electronics labs., External body or structure workshops
and hangers are found in this section. In this area there are
lots of airplane parts than the other schools.

PILOT TRAINING SCHOOL