Professional Documents
Culture Documents
connected to the internet in any way before you use the following instructions.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer
shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to
erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.
NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice
will keep your data, but any programs installed will be lost.
Do not do a "Reset" as that will wipe all data you have on the laptop.
3. When screen turns black, hit F10 and ALT repeatedly until the computer shuts off.
4. You shouTo fix the computer you should choose the second option listed.
5. When the next screen loads, choose the option "Reset Device".
NOTE: If you get a message saying "Error Resetting Device", then you should have the computer looked
at by the manufacturer (if still under warranty) or by a tech.