After receiving numerous accolades from my food & beverage service at the Ritz Carlton Phoenix, I generated ideas for training materials that would help make more efficient the process of conveying basic skills and upholding the company's quality standards. These materials were adopted into the Ritz Carlton's newest training manual.
Original Title
Ritz Carlton CEO Letter of Appreciation for Jon Sutz
After receiving numerous accolades from my food & beverage service at the Ritz Carlton Phoenix, I generated ideas for training materials that would help make more efficient the process of conveying basic skills and upholding the company's quality standards. These materials were adopted into the Ritz Carlton's newest training manual.
After receiving numerous accolades from my food & beverage service at the Ritz Carlton Phoenix, I generated ideas for training materials that would help make more efficient the process of conveying basic skills and upholding the company's quality standards. These materials were adopted into the Ritz Carlton's newest training manual.
THE RITZ-CARLTON
Hore. Courasy
HORST Ht SCHULZE
PRESIDENT
(CHIEF OPERATING OFFER
February 23, 1989
Mr. Jon S, Sutz
“Banquet Department
The Ritz-Cariton, Phoenix
2401 B. Camelback Road
Phoenix, AZ 85016
Dear Mr. Sutz:
Thank.you-for your presentation of the Training Manual.
I am very pleased to see your interest in The Ritz-Carlton
Hotel Company carried past that of your responsibilities.
Jon, I am forwarding your manual to Mr. Owen Dorsey, Vice
President of Human Resources, for his review. 1 am sure he
will contact you regarding your manual.
Again, Jon, you are truly a Five Star Employee and I wish you
continued success within our company.
Sincerely,
oe.
Horst H. Schulze
4S /py
ce: Owen Dorsey
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