Professional Documents
Culture Documents
Complainant's signature
City and state: Portland, Oregon costa, United States Magistrate Judge
Printed name and title
Case 3:18-mj-00047 Document 1 Filed 03/12/18 Page 2 of 10
I, Thomas A. Duffy, being duly sworn, do hereby depose and state as follows:
Immigration and Customs Enforcement (ICE), in the Department of Homeland Security (OHS),
and have been so employed since July 2010. I am currently assigned to a fraud group in
Portland, Oregon, and, in that capacity, I investigate criminal financial activity such as currency
structuring, money laundering, bank fraud, wire fraud, and intellectual property rights violations.
Prior to this assignment I was assigned as a Task Force Officer (TFO) to the Federal Bureau of
of the Criminal Investigator Training Program and the ICE Special Agent Training Program at
the Federal Law Enforcement Training Center. I have received training in interviewing
techniques, arrest procedures, search warrant applications, the execution of searches and
seizures, and various other criminal laws and procedures. I have attended training courses
sponsored by ICE, the Department of Justice, and other law enforcement agencies, which
focused on the investigation of money laundering violations and other financial crimes. Finally,
I have completed the Intellectual Property and Trade Enforcement Security course sponsored by
the Intellectual Property Rights Center, which focuses on investigations involving commercial
2. I submit this affidavit in support of a criminal complaint and arrest warrant for
Quan Jiang for trafficking in counterfeit goods and wire fraud in violation of 18 U.S.C. §§ 2320
and 1343. As set forth below, there is probable cause to believe, and I do believe, that Jiang
Case 3:18-mj-00047 Document 1 Filed 03/12/18 Page 3 of 10
trafficked in counterfeit goods and committed wire fraud in violation of 18 U .S.C. §§ 2320 and
1343.
3. This affidavit is intended to show only that there is sufficient probable cause for
the requested complaint and warrant and does not set forth all of my knowledge about this
matter. The facts set forth in this affidavit are based on my own personal knowledge,
including other law enforcement officers, interviews of witnesses, a review of records related to
this investigation, communications with others who have knowledge of the events and
circumstances described herein, and information gained through my training and experience.
Applicable Law
"Whoever intentionally traffics in goods or services and knowingly uses a counterfeit mark on in
connection with such goods or services, [or] traffics in labels, patches, stickers, wrappers,
badges, emblems, medallions, charms, boxes, containers, cans, cases, hangtags, documentation
or packaging of any type or nature, knowing that a counterfeit mark has been applied thereto, the
use of which is likely to cause confusion, to cause mistake, or to deceive, ... [or] attempts or
conspires to [][to do so] ... shall ... not be fined not more than $2,000,000 or imprisoned not
more than 10 years, or both, and, if a person other than an individual, shall not be fined not more
than $5,000,000."
5. Title 18 U.S.C. § 1343 (wire fraud) provides, in relevant part: "Whoever, having
devised or intending to devise any scheme or artifice to defraud, or for obtaining money or
foreign commerce ... for the purpose of executing such scheme or artifice, shall be fined under
Overview
6. In April 2017, HSI Portland opened a criminal investigation into the statutes listed
above based on information received from U.S. Customs and Border Protection (CBP) regarding
the seizure of suspicious shipments of cellular telephones bearing Apple, Inc. (hereinafter
"Apple") markings and distinctive design features, but which appeared to be counterfeit based on
ongoing scheme to defraud where individuals submit counterfeit Apple iPhones to Apple as part
of a false and fraudulent warranty claim. The scheme is perpetrated by an individual who
submits a counterfeit iPhone that will not power on, and, as part of the Apple's warranty and
repair process, receives a new and/or factory refurbished officially licensed iPhone in exchange
for the non-working phone. This is done online and through the mail. The submitter then ships
the legitimate iPhone to a broker or organizer, often located overseas, who sells the new working
iPhone, providing a portion of the proceeds to the person who submitted the fraudulent warranty
claim. As part of this particular investigation, CBP in Portland, Oregon, has seized more than
five shipments originating from China and imported from Hong Kong containing iPhones that
have been verified counterfeit by the trademark holder, Apple. During the course of this
investigation, Quan Jiang has been identified as an importer of counterfeit Apple iPhones and as
the person who is submitting the fraudulent warranty claims. Jiang is a Chinese national, who is
lawfully present in the U.S. on an F-1 student visa and completing studies in electrical
at the CBP office located at terminal 6 in the Port of Portland, Portland, Oregon. During the
interview, Jiang stated that he regularly receives packages containing 20 to 30 iPhones from an
associate in China. Jiang stated that the phones he receives do not power on and that he then
submits each of the phones individually to Apple for repair under Apple's warranty program.
Jiang stated that after he receives the replacement iPhones from Apple, he ships them back to his
associate in China. Jiang explained that in exchange for his labor and efforts, his associate in
China pays Jiang's mother, who also resides in China, who in tum deposits the proceeds into a
back account that Jiang is able to access here in the United States. Jiang estimated that during
2017, he submitted 2,000 telephones to Apple for warranty repairs. Jiang stated he submitted
some of the phones for repair in person and that he submitted others using Apples online service
support. Jiang stated that after submitting the warranty claim using Apple's online service
support he shipped the non-working phone to Apple for repair as part of the warranty process.
8. During the interview, Jiang stated that since October 2017 he has been residing at
2420 NW Rolling Green Drive, Apartment #27, Corvallis, Oregon and that his previous address
was 2370 NW Rolling Green Drive, Apartment #58, Corvallis, Oregon. Jiang provided an
Quan.Jiang.3975@mail.linnbenton.edu.
9. During the interview, Jiang stated that he knew that it was a violation of law to
import stolen or counterfeit iPhones. Jiang also stated that he knew it was a violation of law to
submit counterfeit or stolen goods to Apple for warranty claims. Jiang stated that he has never
received any notification from Apple that any of the phones he has submitted were stolen or
counterfeit. Additionally, Jiang stated that he has never received any notification that any of his
10. Jiang stated that he uses friends, relatives, and name variations to receive the
packages of iPhones from China and to receive the replacement phones from Apple. Jiang also
stated that he provides compensation to friends to receive packages of iPhones on his behalf.
Jiang stated the he coordinates the shipments of iPhones to different addresses in the U.S. in
11. During the interview, Jiang voluntarily presented me with his Apple iPhone for
examination in order for me to view images of receipts associated with each of the phones Jiang
has received. During the examination, I viewed images of receipts that bore IMEi numbers,
which are unique identifying numbers associated with cellular telephones. Additionally, Jiang
stated that he uses email applications and other digital communications applications on his
iPhone to communicate with his associate in China and friends in the United States, who are
receiving packages of on his behalf. On his iPhone, he has contact information for persons he
12. On or about June 30, 2017, Apple, through its legal counsel, Kilpatrick and
Townsend, sent a cease and desist (C&D) letter to Jiang via overnight mail. The letter formally
placed Jiang on notice that he was importing counterfeit Apple products. On or about July 19,
2017, Apple, through its legal counsel, Kilpatrick and Townsend, sent a second cease and desist
letter to Jiang via overnight mail as Jiang did not respond to the first notice. Both C&D letters
were sent to Jiang at 2480 NW Rolling Green Drive, #58, Corvallis, Oregon, which is the
address associated with the CBP seizure (2017-2904-100112-01) that initiated the C&D letter.
While this address is not Jiang's stated residence, it is an address used by Jiang for
approximately 150 Apple warranty claims. During the consensual interview, Jiang stated that
this address is one of the addresses at which he has associates receive mail for him.
13. During this investigation, I spoke with Adrian Punderson, a brand protection
representative employed by Apple. Mr. Punderson explained the Apple repair and warranty
process, stating that once Apple receives a phone for repair, an Apple technician will examine
the phone to ensure that is a genuine Apple product. If a device is determined to be counterfeit,
or altered in an unauthorized manner, the submitted phone warranty and replacement claim will
be rejected. Once rejected, the submitted phone and a letter explaining the rejection will be
shipped to the return address provided by the submitter. According to business records provided
by Apple, 93 telephones associated with Jiang's stated previous address of 2370 NW Rolling
Green Drive, Apartment #58, Corvallis, Oregon, were rejected by Apple and returned with letters
of rejection. Additionally, Apple records show 1,576 warranty claims associated with Jiang
based on name, email, or physical address were rejected for tampering and the accompanying
rejection notices, along with the counterfeit phones, were sent back to Jiang.
14. According to business records provided by Apple, the Premises has been listed as
the return address for 33 warranty claims. Of the 33 claims submitted to Apple using the
address of the Premises, five were submitted in the name of Quan Jiang, one of which used
listing the Premises as the return address were filed under 11 other names.
QJlovehake@gmail.com, which is an email address claimed by Jiang, has been listed as the
email address in approximately 150 iPhone warranty claim submissions. This email address is
has been associated with at least ten unique mailing addresses in Oregon, including addresses in
16. According to business records provided by Apple, Jiang has been associated by
either name, email, mailing address, or IP address to the submission of 3,069 iPhone warranty
claims. Of the 3,069 warranty claims submitted, 100 percent of the claims were submitted for
"No Power/Wired Charging Issues," indicating that the phone would not power on. As Mr.
Punderson explained, submission of an iPhone that will not power on is critical to perpetuating
iPhone warranty fraud, as the phone will not be able to be immediately examined or repaired by
Apple technicians, triggering the Apple phone replacement process as part of its product
warranty policy.
17. According to Apple business records, of the 3,069 warranty claims attributed to
Jiang, 1,493 of the claims resulted in Apple providing a replacement telephone as part of the
warranty process. Apple uses a standard cost of $600 per phone as the basis for calculating loss,
resulting in an $895,800 loss to Apple for the 1,493 claims that resulted in the issuance of
replacement iPhones.
accessible Apple support website, Apple's limited warranty does not apply to products that are not
19. In April 2017, U.S. Customs and Border Protection sent Jiang a Notice of Seizure
and Information to Claimant letter (form att-8b, rev 2014). The letter informed Jiang that CBP
had seized 28 counterfeit iPhones that were being shipped to Jiang as a violation of 19 U.S.C. §
20. In October 2017, CBP sent Jiang a Notice of Seizure and Information to Claimant
letter (form att-8b, rev 2014). The letter informed Jiang that CBP had seized 25 counterfeit
iPhones that were being shipped to Jiang as a violation of 19 U.S.C. § 1526 (e) - Importation of
Counterfeit Goods.
21. On or about December 18, 2017, which was approximately 11 days after Jiang's
interview with me at CBP Portland, Jiang contacted Supervisory CBP Officer Mark Kim and
verbally claimed ownership of three packages that were being detained by CBP. I assisted CBP
in examining the packages, all of which contained suspected counterfeit iPhones. All of the
packages claimed by Jiang were being shipped to different addresses, none of which were
Conclusion
22. Based on the foregoing, I have probable cause to believe, and I do believe, that
Quan Jiang has committed violations of 18 U.S.C. §§ 2320 (trafficking in counterfeit goods) and
1343 (wire fraud). I therefore request that the Court issue a criminal complaint and arrest
23. Prior to being submitted to the Court, this affidavit, the accompanying
application, and the requested search warrant were all reviewed by Assistant United States
Attorney (AUSA) Scott E. Bradford, and AUSA Bradford advised me that in his opinion the
affidavit and application are legally and factually sufficient to establish probable cause to support