QC’s SWOT analysis

Strength Weakness

1. Most of the staff are Multi skill 1. Communication gap

2. Experienced team members 2. Migration
3. Good Manpower-overtime, Educated man power 3. Lack of interest, confidence, Quality training experience,
4. Appropriate decision making skills for FRI and sample QC communication, machine knowledge, follow up, external
5. Team work workshop for new QC’s and team work
6. Responsible/ well adjusted to carry allocated task 4. Incomplete training given due to migration
7. Good learning tools/ Technology example quality manual 5. Training QC’s majority allocated in-line
8. Creative – new procedure, training manual 6. Slow learner
9. good follow up/ reporting system 7. Absenteeism
10. Maintained attendance 8. Undermined by higher authority example line manager, other
11. Good communication team
12. Only team with full authority 9. Failure to deliver issues faced to higher authority – QA
13. Brilliant management example garment, pattern, fabric Manager
knowledge 10. Cannot work under pressure at times
14. Without supervisor can do work 11. Staff leaving job
15. QA managers are helpful and effective 12. Time confined (2-3 style going same time can’t attend on
16. Well managed with problem solving time)
17. Back up QC’s available 13. No owner-ship
18. We have QC’s everywhere 14. Qc not following system made by QA example job description
19. Honest 15. Short memory
20. Less rejection 16. No seriousness during working hours example QC”s are very
21. Informative playful
22. Be strict 17. QC supervisors are sometimes harsh and do not come to
23. Dedication attend line QC’s on time
24. Training period increased for new results 18. Information not given on time

Opportunity Threat

1. Reduce customer complain 1. Migration for better opportunity

2. Better training 2. Staff with multi-skill can be transferred to other department
3. Build stronger team of factory
4. More workshop 3. Customer complain
5. Growth in availability of information example procedures/ 4. Not meeting deadlines
manuals etc 5. Other department (example all QC’s job description is with
6. Learn and work together on time line manager and if Qc not following this it be will become
7. Increase good customer service (internal/ external) issue)
8. Reduce migration 6. QC’s passing confidential information to other departments
9. Problem solving knowledge 7. Possibility of QC’s being deceitful example QC’s are not
faithful with their team/ HOD/ their work
8. Performance example even after training QC’s not able to
perform later
9. Giving wrong decision to line can create major quality issues in
Danam
10. During absenteeism work load from others will increase
11. QC’s leaving job because of unnecessary comments passed
by other departments
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Strength- Weakness
 Multi skill staff  Customer complain
 Multi-skill  QC’s comment on leaving job when senior
 Rotation of duties to make staff multi-skilled QC’s advices on extra caution
 Staff are getting multi-skilled
 Back ups
 QC’s are well adjusted according to job description
 Knowledge
 Good manner
Opportunity Threat
 Don’t hide your weakness to come it next time  Breaking rules example not following
 Don’t hind your mistakes to get corrected company system
 Make procedures stronger in building stronger  Line manager and supervisors shouting and
team insulting line QC’s
 Motivation  Wages rate according to service time is less
 We are the only department we are able to get  Line managers and supervisors always
both quality and technical blames the QC’s
 Technical manager available for any technical  QC gets blames every time
issues  Line checkers always blame the line QC’s
 All QC’s should be rotating to all QC working areas  Machinists always complaining about line
 Try to share what you know QC’s
 Equally treated
 Wages
 Gain information from multi-skilled staff and
managers
 Team work is there
 All QC’s and QC supervisor should be treated
equally