Professional Documents
Culture Documents
“People
People who don’t
don t Know what to do and
how to do it can’t perform well even if
they
h want to””
Steven Covey
Development:
An effort to provide employees with the abilities the
organization needed in the future.
future
© Knowledge 2009 Training and Development 10
Diff
Difference b
between
t T&D
Training Development
For Managers
For Customers
For Employees
I
Increase the
h employee
l & customer loyalty
l l
Reduce waste
Reduce complaints
Improve service
Increase Satisfaction
Management satisfaction
SSelection
l ti
availability of well trained employees reduce time
and cost of selection
Performance Management
g enhance achieving
training g objectives
j
Compensation
training may lead to Promotion (higher pay)
Training
g for all during
g the current Job :
9 White Collars & Blue Collars
9 Casual operators
operators, suppliers , end users
users...etc
etc
• Induction
I d ti & orientation
i t ti
• Professional Skills
• Language
g g & Computer
p Skills Improvement
p
• Meaningful Material
What if ? Why ?
I Want to use it I want a reason
AE RO
Active Experimentation Reflective Observation
H ?
How Wh t ?
What
I want Try the info. I want to know the contents
Abstract Conceptualization
© Knowledge 2009
AC
Training and Development 26
Learner Types
CE
What if ? Why ?
© Knowledge 2009
AC
Training and Development 27
Thank You…